Update September 4:…read more Michele Gittings and Nova Plastic Surgery blocked me from their Instagram account after I posted my negative experience. I continue to struggle with deep distress over the permanent discoloration caused by Michele's treatment. Please exercise caution--what appears on their social media is not a full reflection of patient outcomes, as negative experiences are removed.

Taylor is the best. She is an artist when it comes to Botox and fillers. I would never have anyone…read morebut her do my injections.. she is very sweet. She listens to your concerns and talks to you before she proceeds.

They make it impossible to schedule an appointment let alone to speak to someone live. Their…read morerecording system is completely broken. They take your personal information and no one answers. How's this help for a patients that needs to see or rely on a DR. Go somewhere else.

I hate to have to give this place a less than 5 rating, but it is warranted due to their front desk…read morestaff. I want to start off by saying that the doctors, physician assistants, surgical coordinators, nurses and surgical team are great. They are kind, efficient and great to deal with. The problem for me is 100% the front desk staff. I had two visits that required me to deal with the people at the front desk. On my 1st visit, I greeted the front desk staff with an enthusiastic "Good Morning". There were two young ladies at the front & neither said good morning back. Initially, I thought they were just an unhappy bunch. It was a Monday and maybe they were just having a bad morning. However, I noticed that they DID respond to other people saying "Good Morning" to them with a caveat; after observing them for a bit, I realized their behavior was RACIALLY motivated & they were responding to the WHITE people differently than people of color! I couldn't believe it initially, and told myself I must be wrong. Surely these people can't be actually responding DIFFERENTLY to people based on the color of their skin! My second visit, however, confirmed this for me. The second time, there was only one woman at the front desk, but she was also one of the women who was there the first time I came in. I should note that it was very early in the morning and I was the second patient in the office. I greeted her warmly with a "Good Morning". She looked me dead in my face and said nothing. I said it again. Again she said nothing, but continued to look at me. At that point, I asked her why she didn't say good morning. AGAIN, she didn't answer. She just stood there looking at me! We LITERALLY stood there looking at each other until I asked her if she was going to answer me. As she looked at me, she coldly said "Name?". I told her my name. She looked through a stack of papers and pulled out my paperwork and said I needed to pay a certain amount. The amount was higher than I expected because it included my deductible. When I asked her to look into that because I had already prepaid my deductible on my very first visit, she had a visible attitude and told me she had already checked and the amount was right. She then proceeded to tell me some nonsense about the visit deductible not being the same as the deductible for my procedure. I calmly explained that I overpaid on my first visit intentionally because I knew I would have to pay my deductible and I told her the exact amount I paid, which she recognized to be higher than my copay for the office visit. She rolled her eyes and told me she would need to talk to billing. She got up and went into another room and after about 3 minutes, she walked back out with the amount changed on another piece of paper and handed it to me. She didn't say a word. I handed her my card & she processed the payment. She wasn't nice or courteous at all! When she handed me back the card, I just sat down and waited to be seen. She didn't tell me what would happen next! I waited for a bit and my appointment time came and went. I saw people who came after me get called back. I knew they could be seeing other doctors, but I hadn't been given any information. I didn't even want to speak to her again after her initial attitude, but I walked up to politely ask her if she knew when I would be seen. She said there were multiple people ahead of me. I was confused by that because I was the second person in the office that day, but I didn't want to ask her anything else because her manner was so brusque, so I emailed my surgical coordinator to tell her I was out front and ask her when I was going to be seen. She came out from the back and told me. As I sat in the front waiting to go back, I watched this woman be nice to others and I realized that what I had experienced initially was totally correct. She was nice as pie to the white people and ONLY short with people who were not white! WOW! In 2022, she was the face of medical, front desk discrimination! It is unfortunate because once you get around the front desk, EVERYONE else was spectacular! Even though everyone else was so great, I can't, in good conscience, rate the practice higher because who knows what a racist person will do to your medical records or your medical billing! They may intentionally screw up to cause you problems or they might intentionally tell you something wrong. They could also do nothing more than mistreat you when you come in. You just don't know! Why should anyone have to deal with that type of mistreatment? I treat everyone with kindness and love and I just couldn't imagine treating someone poorly based on the color of their skin! I guess everyone doesn't think the same way I do. I hope the practice changes their front desk staff because front desk people should be warm & welcoming to EVERYONE who walks in the door irrespective of the color of the patient's skin! Always treat people how YOU want to be treated!

Dr Apt is amazing!! He did my Invisalign as well as my siblings' braces and we all had amazing…read moreexperiences! He is incredibly knowledgeable and is very friendly. Every visit turns into a fun conversation with smiles and laughs. He does a phenomenal job with each set of teeth he works on. He frequently incorporates the latest techniques in his office so you know you're getting the best treatment.

Dr. Apt gave me a permanent retainer that broke within months, and avoided all responsibility by…read moreyelling at me. He has yelled at me multiple times when I was a child in his office (the funniest time being when I had TMD, and he shut it down - even though his resume says he's done extensive research on TMJ). I came in for a consultation since my teeth have moved, and he tried yelling again. This time I spoke back, and to get me to stop arguing with him, he shoved one of his metal sticks in my mouth as he screamed "STOP SPEAKING". That was dangerous, unprofessional, and disrespectful. That was a physical intimidation tactic, an abuse of his power, and totally unacceptable. Be careful when looking for an orthodontist, especially for your kids. You need one you can trust for your safety, and trust that he will actually listen to your concerns (because he might miss an actual disorder he allegedly researched extensively).

After several months (about 8 altogether, in two different referrals by doctors), I can say that…read moreRestore PT and Wellness in Ashburn is the best. I've had experience with other PT providers (MedStar, Inova). So my review is by comparison. There were good therapists and trainers in the other PT centers also, of course. But Julia Smith at Restore in Ashburn is exceptional in her attention, expertise, and focus on the patient's needs. I had issues with my back and knees (osteoarthritis) as well as a strained hamstring injury. With the therapy, I managed to reduce the pain, build up strength, and also work on flexibility. Kate at reception is always friendly, helpful, and tries to find slots and fit the patient's time preferences as well as needs to travel or take breaks for other reasons. Unlike some of the other providers, it's not impossible to quickly arrange an appointment to fix an in-person evaluation and agree on a training schedule.

My primary doctor referred to me Restore, and I'm so glad they did. Great space, open, clean,…read morelarge, with plenty of equipment. My trainer, Rachel, was extremely knowledgeable and thorough, carefully explaining each step of the process. All the staff was great, efficient, on time, would highly recommend.

Dr. Meikle is one of the best doctors/surgeons I've ever had to see. I would even go so far as to…read moresay he is actually the best. From bedside manner, to wonderful attentive staff, to operating skills and knowing other doctors who can get involved with different aspects of my care, Dr. Meikle was remarkable and a doctor who I absolutely trust with his recommendations and my care. There are not enough superlatives to give to him or his practice.

I have mixed feelings of this practice. The staffs are friendly and most of the time, they do…read morefollow up. My surgeon's skill is good, scar is almost unnoticeable. She was good with following up, called me with tests results once she got the results. However, one thing that got to me was the treatment plan better be her treatment plan and do not ask too many questions. I was rated a 9 out of 10 of being a difficult patient by the surgeon because I asked too many questions.

I had a very frustrating experience with the billing and administrative practices at Town Center…read moreOrthopaedics. I visited for an acute hand injury and the office verified my insurance before the appointment, but no one informed me that a PCP referral was required for coverage. After the visit, the claim was denied and I was left with a bill that was eventually sent to collections, forcing me to go through months of appeals with my insurer and even the Virginia Bureau of Insurance. During that process it became clear that the claim was submitted as a specialist office visit and not coded as urgent care, even though the visit was for an acute injury. The state review indicated the provider could submit a corrected claim for reconsideration, but the billing office never corrected or resubmitted it. This entire situation could have been avoided with basic communication or proper billing follow-up. If I had been informed upfront that a referral was required, I would have simply obtained one. Patients should not have to deal with collections and regulatory appeals because of administrative oversights and lack of transparency.

I saw Dr. George Kratalian who is a foot specialist for a foot problems that occurred in June 2025…read more The doctor diagnosed me with plantar fasciitis. His diagnosis was wrong, so he had to rule out his own diagnosis during a follow up visit six weeks later by sending me to get an MRI of my foot, recommending seeing a neurologist, and getting blood work for a series of illnesses. I had the MRI done and when I visited his office for a follow up visit several several month later, he told me that I needed to go back to Fairfax radiology to get an MRI of my toes since he had not specified toes. I went back to Fairfax radiology and my insurance charged me an exorbitant amount of money simply because the Dr. had forgotten to note toes in his order to the radiologist. I spoke with the radiologist at Fairfax radiology and she said that it should've been a specified in the first place. If I were you, I would avoid going to this doctor. This has cost me a lot of money and time had he been more precise and knowledgeable.

My husband and I have had a few injuries over the past few years (sprained ankle, neck pain,…read moresciatica pain etc) and have made a few visits to Airrosti with Dr. R and his assistant Dee. Dr R. really listens, and takes the time figure out what could be the root cause. In a mater of 1 to 3 sessions, the pain has always improved or gone away. Always a positive experience and highly recommend Dr. R.

Dr Ryabinov and his assistant, Deyonne, are a great team. If i say they are amazing people, i'd be…read moreselling them short. I enjoyed going to my therapy sessions and the exercise program they wrote for me. Their methods are very unique. I have been to a Chiropractor before for similar problem and Airrosti approach it's completely difference. I believe this is how physical therapy is supposed to be. I have been suffering for shoulder pain for a years and lacked the confidence to push forward with my gym workouts or even playing softball. I feel more confident now, I'm not 100%, is a process and I believe I will get there with the program they wrote for me. A friend from work recommended me this place, and everybody at my gym have "a guy that fixed them up" they recommended me as well. In the end I realized they all talked about Dr. Ryabinov :) And i also cant recommend him and Airrosti enough!

I can't believe I'm the first to review Dr. Cross and his staff! If you need a surgeon, this is…read morethe surgeon to see! Dr. Cross took out my gall bladder 10 years ago, then my appendix 4 years ago. A year and a half ago I returned for "the hat trick" and he removed my thyroid. Not only is he incredibly skilled, but he has the best bedside manner I have ever seen in any doctor, and trust me, I have seen a lot of doctors! His staff is amazing. December 2012 I was diagnosed with thyroid cancer and my family doctor was less than helpful, barely acknowledging my results - guess my cancer diagnosis interrupted his holidays (Dec 26th). Not knowing what to do, I started googling and saw that surgery was a typical first step.. I called Dr. Cross's office and his nurse Sandy and his receptionist talked to me at great length about thyroid cancer, giving me various resources and information, with care and understanding. And they made me an appt. I was in to see Dr. Cross within a few days. Remember, this was over the Christmas holiday when most offices are closed or completely booked. He fit me in, no questions asked. I have seen Dr. Cross multiple times, for 3 surgeries, and recoveries. In the many appointments I have had with him, he has NEVER rushed me, never glossed over my questions or concerns, has even comforted me when I cried about not knowing what to do. While in the hospital recovering, he visited me each day, always warm and understanding, explaining test results and making sure the hospital staff was treating me right. :). He works well with my specialists and primary care doctor, always sending reports and results on to them. Not only is he a gifted surgeon, but a great person. Treating with knowledge and compassion. Hard to find both in one surgeon.

I have been a patient for over 24 years. Trying to get a refill on a prescription has been a…read morenightmare. Telling me they are old fashioned and do everything by paper. I don't care, it shouldn't take over a week to get a refill. Ive been without my meds for over a week now. The pharmacy has tried contacting them, I've called every day for a week. Don't bother with this office, find someplace else that won't waste your time and energy. Sarah Coleman went to Elite Gynecology Center in Annandale if anyone is looking for her.

Dr. Felluca needs to retire! If you for some reason go into the office for a regular annual and end…read moreup with a random infection a couple days later. It's because I've seen the buckets in the room where they just keep dirty speculums laying out they are not cleaning them properly so I advise you bring your own at this point ! the Med-spa transition to dropping obstetrics was a absolute joke. She's only in it for money, and if she for some reason tells you, you need a surgery go get 2 other opinions cause I promise you she's removing reproductive organs for fun at this point! They also tried to delete my last review so I'm back to warn everyone. Don't delete reviews if you aren't guilty. Seems a little suspicious. I'll make sure to be checking to see if your shady practice decides to delete my review again

All around excellent doctor , friendly office, timely, professional and gives clear explanation &…read moreinstructions. Wonderful practice experience each time. They keep to a timely schedule so please return the courtesy of being on time, so as not to disrupt that for others & yourself! I would say that is fair; as I struggle with appointments but try my hardest going here not to be late! Lol

I went to Dr. Mountcastle to remove a cyst I had on my inner thigh. The scheduling process went…read moresmooth. Felt very welcome by the receptionist! The surgery itself was completely painless. The doctor was highly professional, informative, and made me feel at ease throughout the entire process. I would definitely recommend them!