Dr Crandell and the whole team are friendly, kind and fun to be around. I find the treatment to be…read morepleasurable, helpful, and effective. I also take my children here and they are so wonderful with them to the point that my kids continue to ask when they can come back.

They are always on time for appointments, super friendly staff and probably the best dentists in…read moretown. Scott

I called them and made an appointment because i was refered there by my insurance company. I pre…read morearranged a Lyft ride to and from. I spoke clearly and in English to the rep when I made the appointment. She explained to me that that I could get the Exam on the appointment date but the cleaning wold be scheduled later. I ageed and she verified my insurance. Then 2 days before the appointment some one else calls me from there to tell me that my insurance would not cover the Premier dentist. So I was forced to cancel my appointment. I have not been able to get a dental appointment in 3 years in Kalamazoo.

Awful office manager. This office bills incorrectly and they over charge. The appropriate phrase is…read morefraudulent billing. I have never been so disrespected by someone who truly feels that their title as office manager with blue hair and incredibly shitty attitude is above all else. You are a glorified assistant. I'm disgusted and truly wonder if this dentist and office has taken advantage of numerous patients. Disgusting. Be professional and at least LOOK professional.

MAH Horrible experience…read more I would like to preface this by stating that I have previously had a very positive opinion of Dr. Cohrs personally. I firmly believe his bedside manner, attention to detail, and dental work are truly impeccable, and I appreciated his clinical care during my previous visits over the years. During my most recent visit though, things had changed. I was told by the hygienist, Lyndi, that a panoramic X-ray was "required by law" to maintain their license, with implied risk if refused. No such Michigan law exists--regulations cover equipment safety only, not mandating patient imaging (per LARA-Licensing and Regulatory Affairs and Michigan Dental Association). My low-risk profile (excellent hygiene, no cavities in years, healthy gums, recent normal bitewings) showed no clinical need. ADA 2026 guidelines require panoramic only when necessary, to minimize radiation, not routinely. When I raised the issue feeling misled about Timberview losing their license, the hygienist called in the office manager who was beyond rude, defensive, interrupted repeatedly by obscuring and pivoting to "our standard of care," then asked my opinion of their standard. I said it felt revenue-driven rather than evidence-based. She immediately told me to leave. This was gaslighting: obscuring the obvious falsehood with vague "patient care standards" and punishing honest feedback with abrupt dismissal. Deceptive communication and unprofessional handling erode trust. Patients deserve transparency, not pressure and deflection. Unfortunately the unprofessional conduct of the office manager--particularly her repeated interruptions, twisting of the initial misleading statement, dismissive attitude, and abrupt decision to ask me to leave after I shared my honest opinion--has eroded my trust in the practice as a whole. Despite my high regard for Dr. Cohrs' skills and care, this experience will unfortunately prevent me from returning. Perhaps the business/name change to Timberview Dental has caused the business to now become profit driven over patient care driven. Be VERY careful about agreeing to unnecessary procedures that are lining their pockets.

I am a 70-year-old chicken-s***, when it comes to going to the dentist. However there is an amazing…read moreforce of nature at Aspen and her name is Ann. Her compassion, patience and understanding are beyond compare! When I first met her I had put adhesive in my dentures to get a soft line. I didn't know that you weren't supposed to use that he should when you geta soft liner put in. I did not only receive the softliner, I received an education as far as Dentures were concerned. Ann smiled ( did not laugh) and kind of rolled her eyes but with empathy. And I hear she was responsible for the beautiful Christmas tree that was in the office last year. She may be short in stature, but she's a force to be reckoned with with her knowledge of Dentistry. I also had the honor and privilege of meeting Norberto! He was a great coach at putting my hard Liners in today. He's extremely knowledgeable, put you at ease and simply fantastic! All in all, a great experience at Aspen Dental.

I visited this office for the first time due to an area of discomfort. Unfortunately, my experience…read morewith Dr. Ryan Halbower was not positive. I found his approach to be quite rough, and his comments about my existing dental work came across as very critical and judgmental, which made me feel uncomfortable during the visit. At the end of the appointment, I was referred out without much explanation, which added to my frustration. Overall, I did not feel at ease or well cared for, and I would not choose to return.

Even though going to the dentist can cause anxiety, I know I'm always in good hands when I go for…read moremy twice a year cleaning. Dr. Witta has been my dentist since 1977. He's very kind and takes the time to talk to you even though he has another appointment waiting. The entire staff at Kalamazoo Family & Cosmetic Dentistry are friendly and knowledgeable. Their office is very clean and always welcoming.

Rude, VERY RUDE. 1st call "may I ask who I'm speaking with?". Receptionist is defensive. 1st…read moreclue... bad, slow service. Says "don't take insurance" uhhh, yes they do. Wife pays bill. Response "they 'should' reimburse you". I call back (hsb) give my dental insurance details. Again "well (maybe?) they (delta insurance) should reimburse you". I'm swamped with work while calling. I call back later, they say a "word salad" Response if my son's future appointment will be covered. "UH, yes, ah we take insurance, uh, they should reimburse" etc. So I ask what will be the bill. They can give exact amount of what you are billed but, BUT EXPLAIN "you should get reimbursed from insurance company "delta". If you continue to question... you get the same information repeated, OVER AND OVER!!! Then you will be called "rude" because you want to know what's covered, what you have to pay. They don't care. They get sarcastic, condescending, stuff like "you want to speak to Michelle?" "You want me to call delta insurance?" of which they do neither. Then "we won't see you, blah, blah blah. They laugh at you and do NOTHING of what's been asked. Nor do they check with "delta" nor get anyone else to help. They enjoy useless word salad responses that don't help and endless "you're rude!" When they don't help. My suggestion? DON'T GO THERE!!! Save yourself useless FRUSTRATION! If you go there... merely ask "what's this going to cost?". They assume you PAY ALL UP FRONT and "insurance should reimburse". Tell them "YOU WAIT FOR REIMBURSEMENT!". or just go elsewhere for better service.

Ok so I have been coming to this dentist for years and love it. They are clean, courteous, always…read moreup on the latest technology. However I always come on Thursday. Today I had to make a special stop on Monday for a make up appointment. On Mon, We'd, and Friday you can have the most incredible snuggly pug named Clark sit on your lap during your appointment and offer comfort. In fact I don't even need them to be a dentist anymore. If I could sit in the chair, listen to an playlist, sucking gas and petting this puppers it might be as close to heaven as you can find in this bleak and fading world. This dentist is a freaking revolutionary. The game is changed.

As always, received great service and care. Had a procedure scheduled the day after my first…read morescheduled appointment. They were able to merge the two appointments into a one-time visit. Since it's 70 degrees and sunny (in late February!) was able to spend more time outdoors in the sun. A big deal since it's supposed to snow tomorrow!!

Our kids love going to the dentist! That should tell you enough…read more From the adults, Dr Shockley is a great dentist with a fun sense of humor. Hygienist Michelle & Janelle are fantastic. Receptionist Ginger is a sweetheart. The offices overlook a creek & have bird feeders out, which is calming. Glad we switched from WW, who was recommending unnecessary procedures $$$.

I have entrusted Dr. Shockley with my dental care since 1987. He and his staff are always friendly,…read moreprofessional, and competent. Dr. Shockley has been conservative in his treatment and has never pressured me to accept an expensive fix without first weighing the options. On top of that, the views out his myriad windows are wonderful and he is a great conversationalist.

After being warmly welcomed by Laura at the front desk, I had my first appointment with hygienist…read morePam and Dr. Jennifer Sarantos yesterday. I was a bit nervous since I hadn't seen a dentist in 2 years but everyone was kind, compassionate, and kept me informed throughout the visit. Pam was thorough but gentle and frequently checked in with me to make sure I was doing ok. They don't rush. They get to know you. They truly care about the health of your mouth and teeth (as well as your comfort). They also listen to you and take your opinions/experiences into consideration. For example, after switching from an expensive, hard nighttime mouth guard (that I found very uncomfortable) to an OTC soft one several years ago, I had two past dentists tell me that the soft ones are virtually useless. Dr. Sarantos told me to keep using it if it's working for me. Finally, they respect your financial situation and don't guilt trip or push services at you-they advise and educate and then leave it up to you. Very impressed!

From the owner: At Woodbridge Dental Care, dentistry is elevated into a calm and considered experience. With a…read morefocus on precision, innovation, and patient-centered care, the team provides a full spectrum of services designed to enhance both oral health and the beauty of your smile. Every detail--from modern diagnostics to a soothing atmosphere--is curated to make each visit seamless and reassuring.