After a misfire with another catchment service that proved unreliable, I tried these folks based in…read morepart on positive Yelp reviews. Over the past year and a half they've cleaned my tank, installed a Quantum filter and helped out with a couple of other small issues. The service is always excellent, the prices reasonable, and they respond quickly. Other than one small misfire when they misread my address, every interaction with them has been trouble-free

Excellent service & Mike goes over & beyond! Very reliable & honest. Cares about people in general,…read moreespecially his customers & won't try & take advantage of you!

What an incredible business this is! I contacted them due to some issues I'm experiencing with my…read moreown catchment tank. After just a few seconds of chatting, we both came to the realization that I had no idea how my own catchment tank worked. Instead of taking advantage of a customer like me, Archer helped me- free of charge- and pointed me towards all of the many resources this establishment has created in order to help locals have clean water and understand how they can achieve that goal while having a catchment system. I've spent all day learning and I am SO VERY thankful! I will absolutely turn to this business to purchase supplies and add upgrades to my tank to get the best water possible for my family. THANK YOU Uncle Tilo and THANK YOU Archer! I can't express my appreciation enough and I hope to meet you face to face soon to pick up some upgrades Mahalo nui!

Highly recommend Uncle TILO's for all of your water catchment needs. He educates through a free…read moreclass held once a month to all those on well, municipal and rainwater, catchment systems and innovation in water disinfection for drinking and household use.

I do not recommend Randy at all for any jacuzzi or hot tub repair ... he does not know what any…read morecodes mean and has to go check with his source ... he should at least know what he's doin ...and only works on Saturdays ...it's takes a month for him just to receive your part ..which is ridiculous. He quoted me 3 grand ... it's been a year ... and my jacuzzi still isn't fixed ...Now he says my pumps went out ... it's been sitting for so long !! I'm not any closer to getting it fixed and out 3 grand !Very unprofessional !!!

From the owner: Catchment Whole House Water Filtration Systems, Service, Repairs, Design, Parts, Supplies, Filter…read moreSales, UV System Service-Parts-Supplies. Pumps, Pressure Tanks, Installation. 24/7 Emergency Services. I Make Your Catchment System Water Safe To Drink. All Brands and Systems. Hot Tub Repairs.

WOW ! finally got our air water machine. I have never seen such an awesome idea. We absolutely LOVE…read moreit ! the water tastes better than any we have ever had. NEVER have to buy water again ! Drank some store bought water the other day. I could taste the plastic. hate to admit it but it was definitely worth the wait. as far as cost goes to me drinking the best tasting and safest water on the planet is more than worth it !

Guys were nice and helpful yet Overpriced UV bulb at 100.00 Should be a little over about half…read morethat price and still make a respectable profit. Needed it immediatly and paid the extra price for convienience...

BEWARE! STAY AWAY! I bought a hot tub that was a "plug &…read moreplay" meaning can be used with a 120v outlet. I had an extensive conversation with Kyle / salesman - was told that it's not a problem and cord was included. After it was delivered it had only a 240v cord. Called Kyle and he said in Hawaii they only come with 240v cord. At no time in our conversation did he say that I needed a 240v line and needed an electrician to come out. What a liar - that was never stated. Just said anything to make a sale. Don't do any business with these liars!!!!

I called this morning to speak with someone, identified my name and asked who was I speaking with…read moreso I could address them appropriately. The person on the other line said "you called me" after having already identified myself. I did not get the warm customer service I expected for a Big Island vendor. While they may be good at what they do, I will never know because I will hire another contractor.

Alika did great. Nice young man. Does a great job. Is detailed in going about his work. Easy to…read morecommunicate with. We recommend

This is the first time in 30 years that we've run out of water in our cistern which is adjacent to…read moreour house. The catchment water tank at the bottom of our property is totally full but the pump to bring the water uphill to the cistern wasn't working so we ran dry. We're still on a waitlist to get water hauled in by truck; which is VERY very expensive. I found Pacific Blue Catchment on a Google online search; I called and left a voice message explaining the problem. They called back almost immediately and came over within less than an hour! Cory was here for at least 2 hours and could not have been nicer or more helpful. Just such a really nice person and totally genuine. I was dumbfounded; this is the best service I've ever experienced by any company in all my years here on the island. The problem is a multi-faceted one and until we know if we even have electricity working down by the tank, nothing can be fixed. Cory sourced the best Electrician to do this kind of job for us and we hope to meet with him very soon. It's not going to be an easy fix but I have complete and full confidence in Cory to work with us to fix this major problem. Although there could be some other folks who could possibly troubleshoot your problem I personally would not choose anyone other than this company. I am that impressed. Will post later as things get resolved.

I had a system put in...too small. The upgrade was not done by Corey (the owner) and it is not…read moreworking. I am hoping they follow-through. At this point, I am not happy.