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    Eyewear fitting

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    8 years ago

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    Ask the Community - Cataract Center

    West Texas Eye Associates

    West Texas Eye Associates

    (32 reviews)

    I had my eye lids decreased so I could see better and for eye health. the upside to this was it…read morehelped my looks also for the better. Dr Ray and his staff were amazing. I would totally recommend him to anyone. If you have lost alot of weight I would say do this. I see and look so much better.

    Giving one star for the business office part of West Texas Eye. They are the most incompetent…read morepeople I've ever dealt with in any medical office. Watch them on their estimates for services, question it all. They do some really bad math or are just plain deceptive. Now, for the Doctors and staff in the back. I have good experiences with them, all are professional and answer any question you have without being condescending. Very good at explaining things and helping you understand. Have seen two doctors here both with excellent bedside manner. If my rating was based on experience with them only. It would be 5 stars. They need to clean house in the business office and hire competent people. I spoke briefly with the office manager on my issues. All she could do was make excuses for her people. Not one apology that I spent about 5 hours total morning and afternoon in their office due to their incompetence. She claimed they couldn't get through to my insurance. Funny that in between my visits that day I called my insurance. I talked to a real person within one minute of calling. Minimal to no hold after getting through the automated system. But yet they couldn't get them. More excuses.

    Cataract Center - optometrists - Updated May 2026

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