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    Catalyst Roofing

    5.0 (1 review)
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    2 years ago

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    Resolute Roofing

    Resolute Roofing

    (32 reviews)

    This is a rather long description of our seven month experience with Resolute Roofing so here's the…read morebottom line: I highly, and without the slightest reservation, recommended Resolute Roofing to anyone in need of a top quality roofing company clearly committed to providing a positive experience from initial contact through project completion. Within a few weeks of hurricane Ian our insurance company had sent us a brief letter saying the extensive damage to our tile roof only amounted to $4,500 or less than half our deductible. Shortly afterward, in early November, while still waiting for our old roofer to even return our initial call, Kenny MacDonald of Resolute Roofing came to our door and virtually his first words were 'You know your roof is a total write off'. I was extremely surprised to hear this especially when he gave me a ballpark idea what a new tile roof would cost which was about 16 times our insurers estimate. Kenny explained that our insurer's letter was basically a denial letter and that unfortunately we might have to get an attorney involved to get any satisfaction from them. I wasn't eager to take this route but appreciated it might be our only option. Kenny then offered to take drone photos (our adjuster didn't even climb a ladder for his inspection) at no cost nor obligation and went on to explain the advantages of Tilcor stone coated steel over concrete tile and why we might want to consider it. Since Ian we'd had several other roofers knock on our door but none were from SW Florida and I knew I wasn't willing to deal with any company not based here. Even as a local Realtor for over 29 years I'd not heard of Resolute so I spent much of the rest of the day researching them and reading a ridiculously impressive number of 5 Star reviews. Within a few days I had Kenny's replacement estimates for Concrete Tile, Stone-Coated steel and Standing Seam metal as well as 31 high resolution, close-up, photos of our roof damage. I told Kenny that I'd like to give our insurer one last chance to do the 'right thing' so I forwarded his quote and photos to them and waited for what I, and I believe Kenny even more so, truly expected to be a negative response. On December 5th, and much to my surprise, a different adjuster called to say they completely agreed with Resolute's assessment that our roof was a total loss and that we'd be receiving our roof, and pool screen, replacement check within a few days. Within a couple of weeks we'd signed our Resolute contract and then patiently waited for our expected tear off date of mid to late March with replacement to be about mid to late May. On March 9th Resolute tore off our tile and underlayment and installed the new underlayment. Due to bad weather in Texas it took a couple of weeks longer than expected to receive our new roof material but within a week of its arrival Resolute's only Tilcor crew, Calvin, Jesús and Freddie showed up to begin work. After watching many of our neighbor's roof replacement done by crews of ten or more I was quite surprised to see only three but what they lacked in numbers they more than made up for in coordination, hard work and totally unwavering commitment to installing as perfect a finished product as possible. Much too rare these days. I had a couple, of what I hoped, were minor special requests for Calvin, Jesús and Freddie and with a smile, and not a second's hesitation, they agreed to both. When the roof was almost complete Calvin suggested they leave off the bottom row of roofing adjacent the pool enclosure to allow our screen repair company to more easily replace our screens without having to walk on, or potentially damage, our new roof. I new it was a great solution and even though it took three weeks to get the screens replaced Resolute was happy to delay their work in order to achieve the best possible outcome. As I recently told Kenny 2023 was obviously a very tough year for SW Florida but the day he rang our doorbell was, although I didn't know it at the time, definitely one of our very best days of 2023. I highly, and without the slightest reservation, recommended Resolute Roofing to anyone in need of a top quality roofing company. If you choose stone coated steel I can't imagine you're not going to be seriously impressed with Calvin, Jesús and Freddie as well.

    I don't have a problem with the installation, it's the colored mortar…read more I told them I wanted the color to be dark so it would blend in with the tile color. You can see by the first picture what a good match they had, and now a year later it's lighter than any of my neighbors colored mortar tile roof matches. I'm very disappointed, you can see by the pictures how bad the color has faded. I contacted Randy Newsam and Jonny Uzzel about the problem, they came out to look at and said they would get back to me but never did.

    Roman Roofing

    Roman Roofing

    (55 reviews)

    We just had a phenomenal experience with Roman Roofing!…read more It began with Ralph, who carried us through the initial phases of inspection, pricing and material selection. (He's also still assisting us with the insurance claim portion which is extra helpful). He has been an absolute pleasure to work with. He's extremely knowledgeable and happy to help in any way - he really got us off to a great start, and made us feel comfortable throughout the process. Alex was our next contact, and he and his removal/dry-in crew were phenomenal. Professional, fast and efficient. Alex went above and beyond to ensure that things were done correctly every step of the way, and the job site was cleaner when they left than when they started. Next was Miguel, the one-man phenom roofing master. He was unbelievable - incredibly hardworking and kind. He had our roof completed in just a few days, and we could not be happier with the finished result. Look no further for your roofing needs!

    UPDATE: Feb 21, 2026 STILL NO ROOF * MORE DAMAGES …read more.. BEWARE SWFL and FL: #DoNotHire #RomanRoofingInc claims to be the best in the industry?? HELP TO EXPOSE A CORRUPT ROOFER IN A INDUSTRY WHERE NO ONE SPEAKS UP AND BAD CONTRACTORS ARE PROTECTED!! - Hired Nov 2024 - Tear off shingles/deck Jan 2025 - installed new decking 15/32" not 5/8" per FBC and contract - Failed Dry-in Feb 2025 - Installed 2 more layers of underlayment (3 total) w thousands of nails + partial metal roof. Screwed up the custom roof, took it off, reinstalled halfass. - Failed 2 Finals Apr /May 2025 - Failed for numerous reasons but also for going above and beyond the scope of their license. They are roofers not a GC or engineer. - there was alot of truss work done that went above and beyond the scope of their license. No GC or engineer was involved. - Collier required them to hire an engineer for all truss work. - Filed Collier County & DBPR Complaints, Insurance Claim due to excessive delays, dmgs, lack of response from ANYONE - owner Norman Dopfer failed to respond to emails and calls since Jan 2025 - underlayment 3x, new metal roof 2x, leaked every time - used subpar materials IE: cheap roofing nails on DTW underlayment which req 11g 1.5" and min 1" non-corrosive discs or reg nails - rusting on drip edge - 3 crew teams did inferior work all failed inspections - they failed to provide W9 records during the investigation for the crews working here. - the crew lead Esteban and Tony Supv were never here onsite - Mike Hetherington the Ops Mgr was a piece of work who was never onsite except once for a forced meeting due to failed inspection. - Mike Hetherington sent me a threatening email that he was not going to fix the leaking roof, and the half ass workmanship. If I did not allow him to continue the work as is, he was going to bring legal action against me. (That is the last thing you do is threaten me) - they made a few halfhazard attempts to make patches to fix some of the many issues but they failed to address the bigger issue. The wrong plywood was installed. - In Aug I was given Norman Dopfers tel # to contact by the County Investigator. Both the state and county had a very difficult time reaching him also. - Once I made contact we tried to work together but it became obvious that Norman did not want to follow the County requirements of hiring an engineer. He was trying to do the repairs how he wanted to ignore all of the truss damages they caused, cover up and move on. - He hired a GC Chris Heyer in Aug/Sept 2025 who agreed an engineer was not required - yet the damages are extensive as you can see in the pictures. In addition the 15/32" (12mm) plywood they installed was no longer 12mm, maybe 6-8 mm due to multiple layers torn off with the underlayment. See pictures. It still did not meet the 5/8" FBC requirements and what I paid for. There are thousands of holes, its split in many places, water, and not mold dmgd. - the 3 layers of underlayment and the metal roof came off in Aug 2025 - tearing off the sealed top layer of 15/32". They put another layer of underlayment halfass down, failed to fix the main issue again, it still leaks, never replaced decking to 5/8", dmgd at least 25+ trusses in process of fixing the 1/4"+ spacing btwn the boards instead of just tearing off the entire roof and replacing w 5/8" they used 15/32"! - Norman had a friend who owed him a favor per his text Michael Sheeley AIA write him a letter stating he came to my home, and inspected my roof on Oct 13, 2025. That false statement was signed by Michael Sheeley and submitted as fact to Collier County. It was a lie. Michael Sheeley was never to my home to inspect. I filed a complaint w the DBPR and the BOAID. - I in turn hired my own expert engineer to inspect my roof. He did a thorough job and completed a recommendation report based on his findings. The entire decking needed to be brought up to FBC code. There are extensive top truss damages caused by Roman Roofing that need to be repaired before moving forward. - When Norman rcvd the report instead of fixing the issues. He hired his Atty to contact me. - the roof mfg will no longer honor the lifetime warranty on the new metal roof laying on ground since Aug 2025 due to being strapped and exposed to elements, it should have been dry and pulled indoors. - I have dmg to gutters, soffits, facia, stucco, drywall (crews fell in 8x), fiberglass pool (Failed to tarp debris fell in), 4x storage units, 1 yr of delays costing my rebuild ++ - My house as it stands today is gutted, cannot do my rebuild due to no roof from Jan 2025 with now $100K+ damages to fix from Roman Roofing crews! - REFUSING TO FIX ALL DMGS

    Catalyst Roofing - roofing - Updated May 2026

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