Our dog loves going there for her salon treatment. Her coat and paws are beautiful. The people…read moreare friendly and skilled.

This is just the best grooming salon around! The atmosphere for the dogs is wonderful, they're not…read morecrated and are enjoying their time interacting and playing before and after their appointment. The services offered go above what most salons offer and prices are VERY reasonable. The owner Rachel Zastrow is very knowledgeable, kind and understanding of each individual dogs needs. I highly recommend her and her staff. I know I have found my furry friend's forever groomer!

I couldn't be more thrilled to share my exceptional experience at Community Bark, thanks in large…read morepart to the incredible staff and the talent and kindness of groomer, Katherine. From start to finish, my dog's grooming session was nothing short of outstanding. Katherine's skill and passion for her work were evident from the moment we arrived. She greeted us with a warm smile and immediately put my pet at ease, which is no small feat considering how goofy an anxious our doodle can sometimes be. Katherine did a fantastic job with our dog Guinness, who is 120 lbs and requires a lot of work. Despite his size and needs, Katherine handled him with grace and professionalism, exceeding our expectations at every turn. Katherine even went above and beyond for us. While I was on maternity leave, she would get our dog in and out of the car even in the rain & snow so I wouldn't have to bring both the dog & baby in. She even got our dog a gift when she found out we were moving. We have never had such a wonderful experience with groomers before, we highly recommend Community Bark and Katherine.

I am extremely disappointed with the customer service I received from Community Bark…read more I was running late picking up my dog, and I understand that the staff needed to contact me. However, the staff continued calling my husband even though they had been told to contact me directly. I was not receiving any calls on my phone, while my husband was receiving them. He works in the field and was not in a position to answer the calls. I called Community Bark myself because I knew I was running late and wanted to find out how much I would be charged. During the call, the young lady I spoke with repeatedly asked, "Will you be here in 10 minutes?" I explained that I lived about 20 minutes away and asked again about the cost. She continued focusing on when I would arrive instead of answering my question. Eventually, she gave me the price. What happened next was completely unacceptable. Before hanging up, she called me a "fucking bitch." I was shocked and extremely upset that an employee would speak to a customer that way. I called back and asked who I was speaking with. The person told me she was the owner. I asked if she was the same person I had just spoken with, and she said no. I explained what had happened and told her that something needed to be done about the employee's behavior. She asked me what I thought she should do. I told her that, as the owner, that decision was hers to make. I explained that this was extremely unprofessional and unacceptable. My dog has been coming to Community Bark for years, and until this incident, I had always had a positive experience with the customer service. What concerns me most is that I now feel uncomfortable bringing my dog back. I am worried about possible retaliation or that something could happen to my dog because of this complaint. I should not have to feel that way about a business I have trusted with my pet for years. The conversation with the owner was also very uncomfortable. I did not feel that my concerns were taken seriously, and I was left with the impression that nothing would happen regarding the employee's behavior. I am extremely disappointed that an employee felt it was acceptable to use such offensive and disrespectful language toward a customer. I hope Community Bark takes this complaint seriously and addresses the situation appropriately. No customer should be spoken to this way, regardless of the circumstances. I would appreciate a response explaining how this matter will be addressed and what steps will be taken to ensure that customers are treated respectfully in the future. She did offer to waive the late fee, but I insisted on paying it because we were late, and I understood that this was the business's policy. I will be looking for another Doggie business to care for my pup. That young lady should have been fired on the SPOT!!!.

We love this place. They have such unique options for toys, treats, and gifts. The back rooms with…read morethe fish/reptiles are very cool and interesting. The service here has also always been wonderful. We come in frequently!

Shutter this business with verbally and physically abusive owner. We had a grooming appt on March…read more1, 2025. Dropped dog off in early afternoon. Groomers explained that while the store closed at 5 that they would be running past 5 for our dog. The groomer called at 5:09 pm (time stamp of call attached). I immediately headed over to pick up our dog. I entered the store and walked to the grooming area and asked how it went and was told my dog was great as usual. Upon beginning to walk out of the grooming area one of the groomers remarked that I will be charged a dollar for every minute after 5 pm. I turned around and calmly indicated this was unacceptable. I believe a consumer has every right to dispute something that is patently wrong. I explained the chronology thinking that these groomers may not have been privy to the earlier conversation.They were adamant that this was my fault even with the explained background. They said late charges would be waived but if it happened again this would be strictly enforced. We prefer to support local businesses as often as we can. I thanked them for the consideration and tried to pay. Without any provocation or effort to understand the interaction, the owner of the store aggressively approached me. In a loud voice attempted to dress me down for being rude to his groomers. Without taking his bait, I calmly indicated that he misunderstood the situation. He began screaming at me in a profanity laced tirade while repeatedly pointing his finger in my face within a foot of me, while repeatedly calling me an asshole. I respectfully requested that he stop verbally assaulting me and not point his finger in my face. Not once was my tone above conversational, even mentioning that he was the only one yelling and being disrespectful. He continued his profanity laced tirade and finger pointing for at least 7 minutes. I continued to try to reason with him to no avail. After the tirade wound down he walked over to the grooming area and advised that all my dog's future grooming appts were to be canceled. Overhearing this, as he walked back to the cash wrap, I asked if he had just canceled all future grooming appts for my dog. He screamed yes and continued to tell me off some more. I calmly asked this owner if it might be better to step back and interview all groomers that day to truly understand the situation. For a moment it seemed cooler heads prevailed and he said we can keep our next appointment, but that my daughter was not allowed to drop off or pick up, and that I had to and if the lateness occurred again we would not be allowed back. Again, although his behavior was reprehensible and unprofessional, I did not take the bait and simply replied asking if we were able to keep our remaining appts on the grooming schedule or just the next one? Seemed reasonable given what had transpired. At this, the owner restarted his profanity laced tantrum and inappropriate finger pointing, adding that he wanted me to get out of his store. He aggressively walked over to the door where my dog was standing and seriously approached my dog in a threatening manner. While keeping my dog in view so as not to have any animal abuse occur, I looked at the owner and, again calmly asked if he prefer I leave immediately or after I pay. He didn't even respond, so I proceeded to pay for the grooming ridiculously even adding a tip even after all that had happened. After getting my receipt I tried to leave, and instead of leaving well enough alone this owner continued his childish tantrum also yelling that I should never come back. I responded that this would not be a problem and that it was so unfortunate that he injected himself into the situation without doing any due diligence to understand what had occurred. I went above and beyond to remain calm making every attempt to diffuse his ridiculous behavior. He should not be in customer service. He should not be allowed anywhere near families most precious members. He is unhinged and his behavior is dangerous if not illegal.

Absolutely unacceptable grooming experience. My dog has been groomed here before without issue so I…read morebrought him back. While he can be anxious during grooming, multiple professional groomers have handled him without any issues. This staff clearly lacks the training or patience to work with anything other than a perfectly compliant dog. They shaved him down before even bathing him! Then called me about an hour later to pick him up because he was "difficult." He received no bath, no nail trim, no proper grooming--nothing--yet they still charged me. Charging for an incomplete, failed service is unacceptable. The groomer was rude and dismissive, even suggesting I "take him to the vet since he is "old" which made no sense given that this same business groomed him six months ago without any problem. No other groomer has ever had an issue with him. The manager was equally unprofessional and showed zero empathy, repeatedly stating, "You were given a service so we charged you half," instead of addressing the situation. My dog was also left sitting in a kennel before they even attempted grooming, despite us arriving on time. He came back visibly stressed and shaked and basically traumatized. No wonder people are running away from chain pet stores for services. This place should not be offering grooming. They're not equipped to handle different pets. I strongly recommend going elsewhere

We love Pet Supplies Plus in general. This location is great but is often out of our cat's food…read more Added plus here is the fish in the back and the dog washing area. We come here often.

One star isn't low enough for Becca Raffel. What a vile human being. My dog was docile and dying…read more She aggressively yanked her by the collar in front of my son for no apparent reason. She had a condescending answer to every question I asked. (e.x. "what is the purpose of the xray" her response was "well I don't have x-ray vision.). My dog is clearly dying, I'm trying to get answers and not run up a bill. Her goal seemed to be running up the bill and we were treated like a massive burden. I will never return to Theinsville-Mequon Small Animal Clinic or anywhere Becca Raffel works. When our dog was put down the following week we had an excellent experience at Silver Spring Animal Wellness.

I strongly advise against this clinic. Despite specifically asking them not to prescribe certain…read morepills for my dog, they did it again -- and his condition got worse. Their customer service is poor. Think twice before bringing your dog or cat here.

All of my pets are taken care of by Dr. Kelly. She is very nice and knowledgeable. They provide…read morecare for Cats, Dogs, and small animals.

We were referred to East Towne vet by a good friend and have been thrilled with the experience…read more Our new puppy ended up with a broken bone and Dr. Kelly has been amazing in helping rehab the little guy. We absolutely love the staff and the follow up is incredible. We highly recommend Dr. Kelly and Dr. Tunder at East Towne!

My dog loves this place. I have a German Shepherd that is quite large, and sometimes people are a…read morebit nervous of her. Every time I've taken her here, she has a good time, if groomed perfectly and is very happy. They let her stay out instead of kenneling her. They compliment her temperment when I pick her up. A lot of this is to due to how well she is treated at this establishment. We have been to other groomers and have always had issues with them complaining that she whines too much or won't listen. I would drive from the far south side just to take my dog here. Now that I'm back in the North shore, she is happy all the time. These folks really know how to handle dogs, and treat them really well. I highly recommend Barley's. The prices are also very reasonable, and the service is wonderful.

Bobbi is the best! Been going here for over 7 years with Daisy. She does such a wonderful job and…read moreso caring. I don't believe she is taking on new customers at this time , but doesn't her to try.

Bobbi is awesome! I ended up finding her on the Milwaukee A-List group when we brought home our…read more8-week golden doodle. He's always loved going to see her and she does an awesome job. She is always happy to accommodate us and we couldn't be happier. At home, our puppy loves the water until it's time for a bath. I don't know how Bobbi does it but he comes home looking great and smelling even better.

Do not come here!!! Though it may be a cheaper option, it is a very unprofessional business. We…read morecame with an appointment and she stated that someone brought another dog in from an appointment a couple of days ago and made us wait over 2 hours past our appointment. We asked left to waste time and came back to check if she was done and she was ready for our pet and she wasn't. We then asked if we should reschedule and she fully cussed us out because we asked her that. There have been few times that she has half groomed our dog and we had to bring him back or he would go there fine and come back itching or cut wrong. Do not trust them with your pet and please find a new place because this is not a good business!!

I hate having to give bad reviews, especially to small businesses. However, this is not the place…read moreto take your pet. I brought in three dogs, all of which were done by the same person in under two hours. That alone should tell you something. All three of my dogs have uneven hair, and it looks like my lab mix wasn't even cut. When I got there the lady tried to explain to me something about my lab, but my two little dogs saw me and were barking loudly to greet me from the cage they were in. She covered her ears. Who covers their ears? She deals with dogs all day but cannot stand to hear them? Come to find out, she shaved a huge piece of hair off of my dogs butt. He looks stupid.. A huge chunk of hair is missing from his behind... Then to make matters worse, she charged my card twice, I had to call my bank. Worst groomer around!