Been coming here for years. We have had cats for many years, mostly female. Our last cat passed…read moreaway several years ago, and the staff were incredibly kind when we had to make difficult end of life decisions. Any decision like that is hard, and they always showed respect, compassion, and genuine care. We recently adopted a new cat, Stu. He was a stray, about a year old. Someone found him and thought he would be a good fit for us, and they were absolutely right. Stu needed a full checkup and to be neutered. This was our first male cat, so some of this was new to us. The staff did a great job walking us through the process and explaining our options. We felt informed and comfortable every step of the way. We were very happy with the outcome, and Stu is recovering nicely at home.

If you are looking for an amazing vet, choose Dr. Kafura. We can not say enough about him and his…read morecaring bedside manner.

I chose Pleasant Valley Vet years ago simply because my mom and pops have always brought their dogs…read morethere and said that they like Dr. Bougie. This is a good example of why we should listen to the wisdom of our elders. The first dog that I had (as an adult) came to me with a seizure disorder. When Dr. Bougie met her and looked at her prescription she immediately had concerns about my dog's well-being. Apparently, the vet that her former owner had used had put the dog on the dosage for a 60 pound dog (when she weighed less than 15.) Unfortunately, this opened my dog up to all kinds of problems including possible liver damage. Dr. Bougie did the necessary tests to ensure that our little pooch was okay, worked with us to establish a new medication routine and helped me deal with the inevitable seizures that came with the medication changes. When we got a new puppy, that had received none of her shots, Dr. Bougie did the exam, gave her the appropriate shots, tested her poop and spent fifteen or twenty minutes just going through what to expect from your puppy. She very obviously wanted us to have a successful experience training our new pup and was willing to take the time to give us advice. (BTW: Puppy is still a baby, but training is great so far!) The staff at Pleasant Valley is super friendly and have fantastic memories for pets' names. They always take care of us well, whether we are at the office or just calling in a prescription. The only issue I have ever had with staff was my experience with the substitute veterinarian. She basically talked down to me and made me terrified that my dog was going to slip into a coma during one of her seizures. I am sure that she was just trying to emphasize the serious nature of seizures, but she had absolutely no people skills and literally treated me as if I were effing Paris Hilton tossing my dog into my purse and heading to the disco (or where ever it is kids go these days.) Pleasant Valley basically loses one star because they allow this vet to sub. She really does not reflect the normal friendly attitude of the staff. I did let the staff know about my experience with her and they know to only schedule appointments for my pooches while Dr. Bougie is there. The facilities are nothing fancy, but everything is kept pretty clean. You usually see a few cats who live at the office wandering around and sometimes a staff member's dog will be behind the desk. So.... if you don't like animals, this may not be the veterinarian office for you! If making an appointment with Pleasant Valley, I would highly encourage you to ask to see Dr. Bougie to get the best care for your furry friend!

I bring both my boys to this vet and I love it. The Dr is caring and makes you feel like one of the…read morefamily.

Dr. Wright is a fantastic veterinarian, caring not only for animals, but their owners peace of mind…read moreas well. Brought our tabby cat in as he was having issues, and he walked through the process with us, made sure we knew all of our options and was incredible with our cat. If you have a pet that hates vets but needs treatment, Dr. Wright is your answer.

Update: My 5* review still stands, but as of June 2025 this vet office is no longer accepting new…read moreclients who are not already established with them, as they're too busy being amazing (this is what Dr. Wright mentioned when we went for our annual check up).

Doctor McCabe is AMAZING. Actually, every person I've interacted with at this vet has been amazing…read more And trust me - I've been to this vet probably 10 times in the past year Burleigh Road Animal Hospital was recommended to me by our cat sitter when I first moved to Milwaukee. Shortly after moving, I ended up adopting a cat from a shelter, and boy howdy did he have some issues. We ended up having to take him in for an ear infection, an eye infection, heavy breathing, possible herpes, FIV complications, and x-rays. (Side note, pet insurance is a must.) With that being said, Dr McCabe and the vet techs (shout out to Julia!) were phenomenal. They walked me through each of his issues, helped me make informed medical decisions for him, and ultimately supported me without judgement when I had to re-home him due to his danger to our other cat (FIV is no joke.) When I did ultimately adopt another cat, they cared for him with the same attentiveness. Luckily he didn't require as many appointments, but when he did have a medical issue, Julia personally called me a couple days later just to check on him. Also, his first appointment was free due to him being a rescue cat. Nice! I know this review is really long, but I'm just incredibly thankful for the care and attention that Dr McCabe, Julia, and the other employees here have shown to my babies. They have always given me solid options and information regarding my cats' health. Photos of my kitty cats for tax!

I have been taking my fur babies for their health maintenance for many years…read more Watch out for Sabrina one of the Veterinary technicians. She is very outspoken and loud! Luckily I will be able to request a different veterinary technician in the future. Everyone else who works there is wonderful:-) Sabrina is the bad apple that spoils the barrel!

Consistently great care after a few years. Dr. Dolan came highly recommended. He's patient and…read moreprofessional. Front desk and techs are always professional and kind. They have competitive pricing which helps a lot. Highly recommend.

Would not recommend going here. Go literally anywhere else. The 1st vet that saw my cat was…read moreextremely unprofessional. I thought I was bringing her in for a uti & he tells me that she actually has a Pyometra. He said he's never seen one in a cat before & never did surgery on one either but he has on dogs before. He gave me 2 options to leave it & it might go away on its own but if it doesn't she could die in a matter of minutes and I couldn't do anything to save her. He assured me that he would do multiple tests & an ultrasound first to be 100% sure that it was definitely a pyometra. He confirmed with physical exam, blood test, urine test, & ultrasound that it was. He said HE could do the emergency surgery that afternoon. This was the day before Christmas so I was glad it could be done right away. They informed me it was going to cost ballpark $4000 give or take depending on what happens. I didn't even care at that point because that whole day was one big shock after another. A few hours later A LADY called me to tell me she was beginning the surgery on my cat. The Vet that said he was doing the surgery did not perform the surgery he wasn't even involved in the surgery. She called me to tell me "great news!!" Turns out my cat didn't actually have a pyometra & she never even needed surgery AT ALL. They said since she was already put to sleep they just went ahead & spayed her right away. They said shes in recovery so I can pick her up and take her home in a few hours. Remember the Vet that 100% CONFIRMED without a doubt that she had a pyometra with all those extra tests they charged me for?! They charged me the FULL PRICE for a surgery she never needed!! Then acted like they were doing me a favor by discounting it $100 because the surgery didn't take as long as they had thought. OBVIOUSLY; because she never needed the surgery in the first place! When I asked the lady at the front to explain this bill to me, explain how this could happen when it was confirmed, explain what even happened she had no explanation and no idea what anything meant because she's not a vet. She went back 3 separate times to get explanations from the so called idiot vet that confirmed everything. I asked to talk to him personally instead of talking through the women at the front desk & he said he was too busy finishing up the closing duties for the night. I'm not the person who runs to the internet to leave a bad review for someone which is why I didn't post this sooner. The more people I told this story too I just kept getting angrier. Im leaving this review now so hopefully other people can read this before they bring their pet here!! I wonder how many people they have scammed!! I was so thankful that my fur baby was alive I didn't push back enough. Being told by someone with no empathy whatsoever that your pet has a 50/50 chance of dying if you don't have this emergency surgery today is insane. These people are not knowledgeable, they have no empathy or bed side manner, they don't care about anything but money. They care about having as many appointments as possible & charging people to the max for things they don't need. Anything & everything! The extremely long list of charges they gave me didn't even make sense. I asked for an itemized copy which they wouldn't give me. I asked for an explanation of multiple of the charges that didn't make sense which I never got. More people need to speak up about this place because I can guarantee they've done this to other people too. I ended up getting fired from my job that day for bringing my cat in for an emergency surgery she didn't need the day before Christmas. The thousands of $$$$ I had to pay was just the cherry on top...

They were absolutely wonderful. When we had to put our senior dog to sleep, the kindness and…read moreempathy they showed were so appreciated. Highly recommend their office. Staff and doctors are wonderful

If I could give more stars I would! KVV in Delafield is top notch! I began taking my dog there…read moreafter my vet retired. She has been getting deep tissue laser treatments for severe hip dysplasia. However, my 5 yr. Old fur baby ended up having an extremely large bladder stone that needed to be surgically remove. Dr. David saw us without an appt., took an X-ray and explained everything in great detail. They performed the operation the next day and were so loving and gentle with her. I can't say enough kind words for the care and concern shown to our girl! I am a forever client!

I came here recently after a poor experience at a previous vet clinic, and my bearded dragon…read morereceived wonderful care! He turned out to be pretty ill with a bad infection, and the team took blood work & set up the perfect treatment plan for him. The techs and doctor was assertive, understanding, and paid attention to every detail. They even made sure that my lizard was kept warm and comfortable during what can be a stressful experience for them. If they are this attentive and patient with exotics (which can be difficult to work with for sure), I can't imagine the level of care that cats and dogs receive as well. I'd fully recommend this vet for any exotic vet needs. What a great staff. Clean and tidy too!

We unfortunately had to put our beloved dog, Maya to sleep. We chose Delafield Small Animal…read moreHospital and Dr. Osgood and her staff could not have been more compassionate and caring.

Great, caring and knowledgeable veterinarians and staff! They've called me on weekends asking how…read moremy dog(s) is doing if something was wrong with them. And a shoutout to Dr. Mike for his caring and gentle touch with my dog after she had a bad and unusual reaction to an injection. Not only did he care about my dog, he cared about my pocketbook. And in this COVID-19 environment, that really impressed me!

I don't normally write reviews, but I am too upset and feel I need to share our experience. Our…read morehome is out of state and our sweet baby became ill while we were in Wisconsin. We had to go to a strange vet to put our sweet girl to sleep, so that was difficult to begin with. Our first visit to Hallett was satisfactory, but our last visit for euthanasia was beyond upsetting. Our girl gets so anxious when going to the vet. I usually give her CBD which helps. I explained this on our first visit and the vet suggested giving her something stronger to "relax her" before we bring her in. I explained to them that she's never been on medication in her life, but we agreed since it would help her be less afraid when we arrived. On the day of euthanasia, we were instructed to give her Trazodone three hours before. About 30 minutes after we administered the medication, it was like she was having a horrible neurological reaction. She started jerking uncontrollably and she couldn't even stand up. I immediately called and they a tech told me that can be a reaction. Really?? Why weren't we informed?? It took us another hour before she started to calm down. Then it was like she was totally out of it for the last two hours before we took her in. It was like we lost her the minute we gave her that pill, and we didn't get to enjoy her or give her a walk on her last few hours at home. When we arrived, I was obviously very upset and explained everything to the vet. She said there must have been some "miscommunication." No, I WAS NEVER TOLD THERE COULD BE A REACTION!! I never would have given her the medication. On top of all this, I would not recommend going through Hallet for cremation. We got her ashes back today. They are in a cheap, plastic container. I was supposed to get her paw prints, and there was nothing. No card, no apologies......nothing. Do your research before you use this clinic and certainly research any medication before administering to your beloved pet. Our experience will haunt me for the rest of my life!