We unfortunately had to put our beloved dog, Maya to sleep. We chose Delafield Small Animal…read moreHospital and Dr. Osgood and her staff could not have been more compassionate and caring.

When you call asking to bring your animal in.... And they say come on in and bring them in... then…read moreyou get there and they tell you it's a drop off so they can see them whenever they can through out the day.... No... I called for an appointment and they said come on in.. making me think they weren't busy and could see him right away.... So I had to park outside with my guinea pig, searching other vets to take them to....... Definitely wasn't happy extremely disappointed and they used to be my vet that I would take them when I first got them..... the doctors are always nice though, but the front desk really needs work explaining things! So Bobo will no longer be coming there. Everyone check our brook-falls! Great people, actually caring for your animals. Plus delafield Fish tank has two hugeeeeee plecostomus in a tiny tiny tank, covered in scares from getting stuck in the tank...... if they can't take care of their fish tank and the fish in them, I don't trust them with my animals!

Lakeview has taken excellent care of our dog for 16 years. We have absolutely no complaints. When…read moreit was time to say goodbye to our beloved pet, Lakeview did everything possible to make a difficult day bearable. They were extremely compassionate, kind, and professional. We are very grateful for their years of great service.

I have stopped taking my pets here due to the rudeness of the front office person. For over 9…read moreyears, I put up with her lack of helpfulness, empathy towards my pets and low-key hostility towards me because of the quality of care and compassion from Doctor and all other staff members for my pets. They are truly wonderful. When someone from the back is helping up front, it is a completely different office experience.

Came in for an infection on our Alexander's mouth. Infection was confirmed and treated with one of…read morethe best bed side manner team I have ever seen in a vets office.

The most wonderful group of professionals I have had the pleasure of working with. They are so…read morekind and caring you walk in and it's like your going ti see some dear friends. We had to out a very dear pet down and the staff cried with us supported us 1000% through the entire process. They are the finest in their field

My favorite vet in Waukesha County! Dr.Shaughnessy is the BEST! She is so thorough and has seen…read morealmost every single one of my pets. My daughter takes her diabetic cat to her and he has been stable for over 2 years. Love her and this vet!!

Very good and able to resolve our dog's issues and explain what caused his problem ( great Vet ). I…read morewould highly recommend Wales Veterinary Clinic and had provide this recommendation to our friends and family.

Wales animal clinic has always taken wonderful care of our cat. Now that we have moved out of state…read moreand are struggling to find a new vet, we contacted the clinic for advice and they were so helpful and have given us peace of mind.

Our small dog was in great distress and needed immediate help. Our regular vet was closing, and…read morethey recommended this location. The outcome was not what we hoped, but it was expected. They were there when we needed them. They informed us of what had happened, and how to go forward. They gave us plenty of time and kindness. I recommend Animal Urgent Care in Oconomowoc. They provided care, and although price is not an issue at a time like that, I thought the charges were reasonable.

From the owner: Privately owned, passionately focused: To provide the level of care that your pet deserves,…read morewhenever you need it.

They really take the time with your pet. We are new to the area and needed a semi-emergency…read moreappointment for our dog. They were able to see her the same day and were knowledgeable, compassionate and thorough. We found our vet.

I was sad to see this one star review of a vet I've been going to for over 10 years. Both vets have…read morealways given my dog, who has had a serious issue, excellent care. The staff is helpful, kind and responsive. I have recommended this practice to many friends and will continue to do so.

I won't be coming back. They don't respect their customers…read more I have taken 3 pets to this clinic over the last 3 years, including my dog who had terminal cancer. At first, I felt like the staff was friendly and the vet was very personable. However, some time after I started coming there they had changes to both their administrative policies and the never ending musical chairs of vet's we saw. In my most recent visit, I arrived 7 minutes late and was told by the receptionist that if I wanted my pet to see the vet today, I'd have to pay an $18 fee. Otherwise, they would reschedule my appointment. I attached a photo of their late policy she pointed to on their front desk. This is unreasonable. I am not often late but 5 minutes is the difference between hitting a long red light or not. Additionally, I have never been to a visit where they didn't seat us in an exam room and have us wait 10-15 minutes (each time). I accept that coming late to an appointment is unprofessional and can mess up their schedule. However, if I'm going to sit in the exam room for 15 minutes, I don't think it's truly about your schedule any longer.

Though Dr. Rose Elliott sold her clinic and works only 2 days a month, we kept her as our vet…read morebecause of her exceptional care giving. This is the second incidence of what office girl Suzanne called a protocol problem, with the new clinic owner, Animal Wellness Center, Waukesha. On August 27, I requested a refill prescription to be sent to (lower priced) Costco and was assured they would do it. This is a pain med prescription to sooth our 14 year old lab Lucy's arthritis. I called three more times over six days. Suzanne, said Dr. Rose had not been in and the request was still her desk. Suzanne would forward it to the other vet, but it was up to him whether to fill or not since he was not Lucy's vet. She would call us when the refill was sent. Today is September 6th. No call yet. And Lucy has been out of her pain med for several days. We are done with the Animal Wellness Center. Sincerely, Linda Hinners