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    Hinkel Dk DVM

    5.0 (1 review)

    Services - Hinkel Dk DVM

    Pet physical or wellness exam

    Pet vaccinations

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    12 years ago

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    Summit Animal Clinic

    Summit Animal Clinic

    (4 reviews)

    I made an appointment to have my 11 year old Corgi service/support dog to be seen for a rear leg…read morelimp. I called yesterday 8/20/25 and spoke with a very kind young woman, I explained that do to my income (which is only monthly) and what was the amount for the services that were going to be provided. I explained that the amount that I was needing to pay was very difficult for me pay, I then asked if there was a payment plan and/or any price reduction for Low Income pet owners. As explained to me by her was; WE don't do any payment plans and also WE do not have any adjustments in any services rendered. I then explained to her that I will continue to try to figure out how I am going to pay ($400) for the appointment for a X-ray and Veterinarian exam. The nice kind young woman said if you need to cancel your appointment please call the day of 8/21/25 the appointment you are able to cancel the appointment. So this morning 8/21/25 I called to cancel. Now this is what I experienced when calling Summit Animal Clinic to cancel my appointment was a woman named Nancy answered the phone and these are the comments to me trying to just cancel my appointment ; You cannot cancel a appointment on the day of the appointment you are going to be charged a cancellation fee! Then I received a lot more unwanted conversation from her. To the point she even made the statement of SURRENDER my service/support dog to HAWS. I don't understand why anyone needs to treat another person like this let alone knowing the position I am in. My deepest sadness comes from not being able to have my only partner in life that has been beside me through the ups and downs for the past 11 1/2 years and has been a Patient of Summit Animal Clinic for 11 years to now have this turn out to be a conversation of rude and unkindness because of my situation. Peace, Love and Kindness has become lost as how to treat one another.

    Horrible customer service! The lady at the desk made me feel like an inconvenience. Today I was…read moretold even though they're open until five i can't pick up a medication after 4:30, because they "close the books early" so I pre-paid and was still there before 5p (closing time) and they had the door locked on me. Clearly they have other priorities than my dogs health. We will be going elsewhere!

    Hinkel Dk DVM - vet - Updated May 2026

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