Nina is who was attending me. She did a wonderful job!! I would recommend plus they attended me fast for a walk in read more

Cat Lynn's Nails and Spa - French tips - Nail Salons Near Me - Gurnee, Illinois

Thank you for a wonderful and relaxing experience and a gorgeous nail design. The service provided and how nice everybody is in the salon, makes you feel welcome read more

Cat Lynn's Nails and Spa - Beautiful nail design - Nail Salons Near Me - Gurnee, Illinois

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the people are so mean, I asked a lot of questions because I've never been here before. The person sounded like a little kid, real shy and not helpful. they said they would be right back, and I heard her say what the fuck is wrong with this person to someone else and after I hung up, because this should not be tolerated under any circumstances. read more

amazing work!! i had Nina , would recommend! Clean place, excellent work and curated to their customers! Thank you

I read the reviews on Yelp and hesitated but it is rare to have a nail salon open on Sundays. A bit anxious but made an appointment for Sunday and they were able to accommodate an appointment. Quite busy for a Sunday but they seated me right away for a pedicure. Pedicure went smoothly and technician was efficient but thorough. Finished in 30 minutes. I was told to wait and in the mean time, they prepped my nails to remove my old no chip manicure. I waited and waited. Saw that they took walk-ins while I kept waiting. I waited 45 minutes and really became upset because they seemed to have forgotten me. I told the lady (must have been the supervisor) that I had enough and she was very apologetic. Informed me that they had sick calls and continued to apologize. Explained to her that I had an apppointment and they should have honored instead of taking walk-ins before me. She offered a gift certificate as a form of apology. Great customer service that helped to diffuse my anger. Left the salon so irritated but I knew I had to have my manicure done before our upcoming trip so, I called today to booked another appointment, reported the issue to a gentleman named AJ, and he accommodated me sooner than expected. He also apologized for what I experienced. I was seated right away and the technician was the same lady who apologized to me. She was also efficient, gentle, experienced in the dip technique, nails were shaped nicely, cuticles cleaned well, and love how it turned out!! Couldn't be more happier and so glad I gave them a second chance despite my previous experience and the negative reviews from others. I will continue to go back and do recommend despite of and based on what I personally experienced. read more

Cat Lynn's Nails and Spa - Dip manicure. Love it!! - Nail Salons Near Me - Gurnee, Illinois

I went with my girlfriend and it was absolutely amazing, the staff was very welcoming and friendly. The place's atmosphere is top notch. You can tell how much work they've put into this place. We were running late and they still accommodated us and got us in. I will be retuning again. 10/10 recommend. read more

Cat Lynn's Nails and Spa - Feet - Nail Salons Near Me - Gurnee, Illinois

I have never posted a review but my daughter had went here to get her nails done for the first time. She was looking to go on a Sunday and not many places are open on Sundays. She found Cat Lynn's and saw it had positive reviews. She got a short French tip acrylic set that cost $70 which is very expensive in my opinion. She also mentioned how the nail technician was not wearing gloves as she was getting her nails done (which some nail places do and some don't.. but not wearing gloves does not feel super cleanly.) She left with a lot of the acrylic on her skin and some of the nails were misshapen and we had to re-file them ourselves... A few days after she noticed her cuticle on her middle finger was red and tender. The following night she woke up to her finger completely swollen and she was in a lot of pain. We gave her Advil and she was able to fall back asleep but the next day it had only gotten worse. We had done some research online to see that it could be and Google said it could be paronychia. We waited a 2 days to see if it was getting better or worse and it only got worse. I took her to urgent care where they confirmed it was in fact Paronychia. They had to take a needle, cut open her finger and drain her finger because it had gotten so infected. I had mentioned to the doctor that this happened shortly after she had gotten her nails done and they said it was possibly from dirty tools and that caused her to get an infection right at her cuticle, causing mass amounts of pain and pressure. We will not be going back after this experience because we have gotten our nails done for many years at many nail places and this has never happened ever!!! Be careful if you chose to go there as they are not properly taking the steps to ensure that all of their tools are clean!! I wouldn't want anyone else to get an infection like my daughter. read more

I've been coming here for a bit, and each time my satisfaction level has been gradually decreasing, but still I gave benefit of the doubt, spared mercy, and after today, don't know when or if I'll be back again. The young man who works at the front desk (I believe his name is DJ) is the major positive thing I can say about this place. He's so friendly and professional, but the nail tech I had, who goes by the name Andy (has tattoos on forearms, one particularly has a tiger on it) is rude, and I believe, has been prone to not pricing fairly. I went in once and got a gel fill and my total came out to be $45 and as I was giving him my cash, along with a $10 tip ($55 total) he gave a certain look like he was displeased. THEN he tells me I have a $10 reward I could use to which I absolutely agreed. It brought the total to my gel manicure to $35, and with that I would've gave him a $7 tip but then he very swiftly walked away after the transaction was done taking the $10. Not going to cry over $3 extra in tip but none the less I saw what he was doing. (Glad he enjoyed that nearly 30% tip that I did NOT willingly want to give)Just be aware, because I think he very sneakily will add in other little surcharges because I've experienced different amounts at times, and when I point it out to him he tells me there was a charge for "reshaping my nails" or something random hahaha. I usually pay cash but I have paid card a couple times. I'm someone who is a generous tipper (he knows that) and when I went in once and he saw I was paying with a card, he gave me a .90 surcharge. I asked him why that happened because I've never seen that happen before, he said it was because I was paying with a card. Don't know if that is a new true policy, but I was definitely skeptical. Fast forward to earlier this week, I decided I wanted to get rid of the gel application nails I've had for a few months because I saw my nails underneath were getting yellow and I got tired of the over filing and wanted to give my natural nails time to breath. When I came in telling him I wanted a regular manicure and my gels soaked off, he started raising his voice and telling me my nails are too weak, and after I said I wanted to go through with it anyway, he gave me total silent treatment the whole time. I did let him apply a no chip polish, because he said it will keep my nails strong, and two days later, my nail polish starts chipping. I came in today because I wanted him to fix it,(mind you I was very nice about it. I came in with no appointment and I noticed he was with another client. I told the other worker there that I can wait for him.He told me before if something like a small damage to nail happens to see him and he'll fix it at no charge, since I was a regular client) and as soon as he looked at them, he raised his voice and told me "See! YOU broke them! I told you your nails too weak." He just overall looked very irritated and upset. (Like really, didn't mean to upset anyone) My response was "you think I'd pay $50 only for ME to break them? I don't think so." I understand my nails need time to recoup, but his response(or rather reaction) was unnecessary and totally unprofessional. For whatever reason, Andy did not end up fixing them (they weren't even THAT major damage. Just a couple minor chips that could easily be corrected), but rather another nail tech did, and she was way nicer about it. I was adamant that I was not going to pay for this, and she was understanding and did not charge me. So I thank her for that. Regardless, I'm reluctant to come back here.This place is a nice setup and atmosphere, but according to my review (and other reviews at that)it needs improvement. Nail Salons are where a lot of women (and some men) put their hard earned money towards. With that being said, just be aware of prices, whether in this place or anywhere else, and make sure the service suits you well. I feel like overall the tech (Andy) was being rude because I got a manicure that wasn't going to give him the higher tip, in the end. I had an unpleasant experience, but don't let that take away what you think and feel about it. I'd overall give this place 2.5-3 stars. Good luck! read more

DJ at the front desk is very helpful and welcoming. He's interested in learning about your wishes and consults you with options available. The service was provided was great and the atmosphere was relaxing and peaceful. Overall great way to have a little self care session. read more

Do NOT go here. I called to set up a full set and a pedicure. The pedicure was done by a kind man and did a great job. However when it was time to get my full set they sat me down and started working on me. The lady had such a nasty attitude and was rude, you could tell she did not want to be there. 5 minutes into my set a woman walks in and the other tech tells me to get up and wait so that the other lady who JUST walked in could get her nails done. I was so angry and shocked that they would treat a customer like this. To think I actually waited as they said it would only be a 5 min wait. Almost 10 min, I got up, paid for my pedicure and left. Never again!! read more

I took my friend for her birthday for a cute girls day and ended up spending $220 we got the classic pedicure witch was $35 but it ended up being $55 mind you when he was doing her dip she took the file herself and started filling her own nails they should be paying us if anything. read more

Cat Lynn's Nails and Spa - no chip was a $20 up-charge on pedicure but $5 for our nails. - Nail Salons Near Me - Gurnee, Illinois

My partner and I went to get our nails done. They completely went against what my partner put in the tablet. I was just supposed to get a manicure and but they put gel clear coat when I never said that nor my partner when they put in what they wanted on the tablet. On top of this during my manicure they clipped my cuticle so badly it would not stop bleeding and they had to use a powder to get it to stop. The lady was just making a joke of it. Theres blood stuck underneath my clear coat, my partners nail broke after 6 days of having them. They took 2 hours to do my partners nails and they came out lumpy. I called and complained they said they'd fix my partners nail, but who wants to go back to a business where you spend over $100 and get cut, get lumpy nails, and extremely long service? Like if the nails were done in 30 minutes then yeah I expect them to be lumpy and fall off. BUT 2 HOURS?! They refused to do anything else. What a joke of a business. We highly recommend checking out the REAL Cat Lynn in Lincolnshire. (Separate owners and way better service) read more

A few years ago, when I moved to the area, I tried the salon and was not very happy. I chose to give them a second chance and so glad that I did because Lynn is phenomenal and I'm always happy when I leave. Plus DJ is amazing and very friendly Thank you all! read more

This place is amazing. First time here and I'm from out of town. The guy checking me in was extremely polite and soft spoken. All the employees I saw today were super nice and smiling. Tami was the nail tech that assisted me. She's really thorough and neat. This will be my go to place when I'm in town. Quality of work is really great and the atmosphere is a whole vibe here. read more

A family member developed a fungal infection from this place because they do not do enough to make sure everything is clean and they rush causing bleeding. read more

Bad experience turned great. I've been going here for a couple years and have always had great serve until my last acrylic dip. The nail tech I had was new or at least I haven't seen her before. She was extremely rough taking off my old dip and did a poor job putting on the new color. My last coat usually goes under the uv light. Instead she put something else on that required a 3 minute air dry. The result after 2 days was a cracked nail and the light pick polish I chose turned a yellow tint. I went back and was greeted with great customer service. Steven took a lot of time and did an amazing job fixing/basically redoing my nails. Steven, Lynn, and Julie do amazing work! read more

Crappy, rude service. Fastest manicure Ive ever had. Maybe 8 minutes. It's almost comical. $20 for a manicure and a $5 tip. The only time the technician spoke or made direct eye contact was when she asked me to pay...and that's it! Also asked her to paint one finger nail on each finger a different color...she said no. I should've asked her why she came into work today. Should've done it myself. I was looking forward to this--its a shame. This place blows. read more

Excellent service. I love being able to book my appointments online. The pedi chairs are fabulous for a full massage. Cat Lynn's is my new favorite spa! read more

This was my GO TO salon for 5 years, even through COVID. I referred so many people, but no longer. When Ha, my regular tech was busy I agreed to have a new girl. She stabbed and hurt me 3 times. After the third I winced, and said ouch. she drew blood. She didn't care, or apologize. instead she got up, and went to help another customer. The owner who has known me forever, told me to have another seat, and wait for a free tech. after 15 minutes of being ignored I left. I've been going to a new salon. $120 plus tips every two to 3 weeks for a year. You do the math. Bottom line...the owner didn't care. Her loss. Now I go to, and refer all my friends, to Quality Nails in Vernon Hills. I've been trying not to write this review but finally had to. read more

Great nail place! Affordable as well. Got a gel manicure and a regular pedicure. They were very quick and gentle and both my gel manicure and regular pedicure was done in under 40 minutes! Given I did not have gel on my nails. Great experience overall. Needed to update this review because less than a week later all of my gels peeled off! Ugh! read more

Cat Lynn's Nails and Spa - Nail Salons Near Me - Gurnee, Illinois

My daughter went in and got the worst full set I have seen and came out with this, and paid $70. I still can't believe they sent her out like this. I sent her back and they redid them and refunded her a whopping $15. Three hours later and they still look like crap. She's never going there again! read more

Cat Lynn's Nails and Spa - Nail Salons Near Me - Gurnee, Illinois

I've always had a wonderful experience at Cat Lynn's. The nail techs are great and DJ, the receptionist, is amazing. He also assists the techs so he's more than a receptionist. Price are good and they have a pretty good selection on polishes. read more

The place is a huge scam! I called them to ask about the price of a gel pedicure and was told 35$. When I got there I POINTED AT 35$ classic spa pedicure. HOWEVER I was charged 55$ because it's "no chip". I was never communicated about the 20$ additional charge and forced to pay. Don't go here if you don't want to PAY THE EXTRA HIDDEN FEES THAT NO ONE MAKES CLEAR. read more

If I could leave 0 stars I would! I thought of giving this place a try, and regret it! The gentleman that did my toes did a horrible job, he left my toe nails all lumpy. I asked him to fix it which he did but when I got home I noticed the top coat was everywhere and my nails weren't polished properly. Oh and they are chipping already and it was no chip (mind you just got home). I also am having pain as he filed some of my skin on my toes. The tech seemed to have a cold and would at times leave to blow is nose. I thought it would of been nice if he at least wore a mask, but didn't. Heck he even came back with the same gloves he was using on my toes. When It came to getting my dip on my hands done, it was even worse. The girl next to me had told me she had been there for 4 hours to get a french full set. She seemed very upset, that her service was so long. She even stated the nail tech had to restart a couple times. I was worried, but I had asked the lady working on my nails on her experience and she told me she had been working at the salon for at least 10 years. I thought I was in good hands and man oh man was I wrong. My dip was supper lumpy, I had even asked her to thin them out a bit and left with them still supper thick. When I went to pay It was about $113, and when I payed the guy in the front closed the register and expected me to walk away without my change. I asked if he could give me my change and he did, and I walked away and will NEVER come back. I hate leaving bad reviews but I honestly have never had a bad service like this before! read more

When this nail salon opened, it was fantastic. We went at least twice a week, but could have gone longer because the manis / pedis stayed for weeks. They changed ownership (I believe) and it's gone downhill from there. I won't waste time writing a full review, because the bottom line's all you need to know: I had a FULL SET of no chip mani's peel and ruin at least 3 times here. They have a guarantee which states they'll redo it if it chips within 2 weeks, but they only redo the damaged nails --- if you have outgrowth from the other nails, or have one damage one day and another the next, you have to keep going back. This is ridiculous, because if one nail's bad they likely all are. The above isn't even the worst. December 2018 was my last visit. I chose a popular color from the OPI wall for my pedicure.... after a week of wearing the polish, I noticed my right big toe was painful. After a day or two I took the nail polish off, and discovered a FUNGUS growing on my nail bed of both big toes. I went to the doctor, and he said toenail rot was common in salons that do mani / pedi on people they KNOW have damaged toes but do it anyway. I LOST BOTH TOENAILS completely, and it took over 6 months, much pain, and a ton of shame and embarrassment before I recovered. NEVER, EVER GO HERE, unless you want your nails to rot off... read more

DO NOT GO HERE!!! They don't care about how your nails look, they just want your money. My grandmother had to go back because the nail polish they used BUBBLED UP!!! How does that happen??? No idea. Definitely would never recommend this place to anyone. read more

Terrible! A basic manicure looked terrible!! I shower then how bad they looked; bumpy and uneven polish. This owner still charged me full price! I told him my nails are embarrassing and they didn't care!! read more

My boyfriend, my daughter and I went for a late Valentine's Day Pedi, we originally made a reservation for Saturday afternoon, but life happened so we called and rescheduled. The man that answered the phone was super kind and happy to take our reservation. I was apprehensive because I had read some of the reviews that were not so positive but I kept it to myself because I didn't want to taint our perception going in. We got there about 10 minutes early, and we picked our colors and they had everything set up within 5 minutes of arriving. They accommodated my daughter, who is 8, with pillows so she fit in the chair correctly. We chose our pedicure type, we went for the most expensive one, because we hadn't had pedis in quite some time. We had a mani added on for $10 more. The chairs were comfortable, the staff was kind. The man who did my daughters nails was very nice to her, I know that some people are not kid people and they were just very nice to her and I appreciated that. The young man who did my pedicure was very complete and the woman who did my boyfriend's was also very nice. All of the staff who was around the building during the hour and 15 minutes that we were there seemed very happy and pleasant. I noticed a lady having some uncomfortable reaction to a lotion and the man who was helping her was very responsive and made her comfortable immediately. My daughter messed up one of her finger nails when they were drying (not uncommon for a child) and the man who did her nails happily helped her and re-did the nail. The whole experience was really nice, we didn't get involved with any gel polish or acrylic nails so I can't speak for that but the customer service was 100% top-notch! My BF and I will definitely be back for pedis again soon! Thank you for your outstanding customer service. read more

I'm breaking up with this place after a year long love affair. It's been a long time coming. Yes, they have online appointment scheduling. Reality, though, is that they don't have a computer in the salon. The appointments you're submitting online are going to someone's phone. It's hit or miss whether the appointment request actually make it into the appointment book, meaning your well-planned appointment may still require an extended wait. On my last visit, the appointment didn't make it to the book. This somehow escalated to a yelling match between the manager and the woman doing my nails... Instead of doing my nails, two staff members were arguing at the front desk. On multiple occasions I've made appointments for more than one service, only to have one of those services dropped or ignored in the sake of getting me out the door faster. Also at my last appointment, another woman came in for an appointment with the tech I was seeing. She was apparently more important than I am or her money is worth more because my tech stopped TWICE to go talk to her about her appointment while she was waiting. (If you're keeping score, that means my manicure appointment was halted three times. THREE.) Over it. On to the next place. read more

My mom, sister, and I went for mani-pedis. Scheduling was a little difficult. The front desk employees made it sound as though there wouldn't' be enough time when we called, so we arrived early to make sure all would be good. Then when we got there early, the guys said "umm, you're early" as if this was a problem. They got us going right away, and we were done with plenty of time. So, not really sure what all of that was about. The guy who did my sister's nails did a phenomenal job. My mom and I thought our nails were done well but not particularly great. From afar they looked good but upon close inspection it wasn't perfect. But, we're not picky. We did like the upgraded pedi and that part was very relaxing. Overall, we would go back but we're not in love. read more

This place does sloppy work, listen to these reviews and save your hard earned money for some place else. I had 1 nail to fix and a fill, he made it tiny compared to the rest and the remaining were still half assed. Certain work stations were messy with nasty residue on containers, I just hope my nails didn't get infected. To top it off I left with glue remaining all over my nails read more

Cat Lynn's Nails and Spa - Glue left behind - Nail Salons Near Me - Gurnee, Illinois

My lil cousin and I rolled in around 6 o'clock on Saturday (they close at 7). The first thing we hear is a dude at the front counter say to another dude "Uuugh, see, we should've closed and gone home" - so basically announcing to us that he doesn't want to be there and is annoyed that we've walked in. He was clearly hoping to leave early and we spoiled it. I wanted a pedicure and my cousin needed a manicure. I didn't have to wait, they sent me right over to a chair. The girl working on me was friendly enough, but it's hard enough to understand because of the language barrier but on top of it she spoke very quiet. I kept having to ask her to repeat what she was saying, which is embarrassing. I felt like she was rushing to be done, as well. There was a lady across from me who was in the chair before me, and was still there after I'd paid and left. The other shop-girl was really taking her time with her. i paid $33 for the upgraded pedicure (to help take care of calluses, etc) and an additional $5 for the French polish. So total of $38 (without tip). I think for that much I expected a little bit more time on the calluses and massaging, & a little more time in the warm water. But overall, it was very pleasant. And the citrus scrub that she used smelled heavenly. I was so over-due that it felt really nice just to be getting it done. Also, she did the "French" by hand. She did a good job. It looks nice, but I'll be curious to see how long the polish lasts with this method. Unfortunately, I forgot that none of these nail places allow you to tip on a credit card. So I had to borrow $5 from my cousin to give the girl. Luckily I was with someone else, otherwise she wouldn't have gotten a tip!!! Cuz I didn't have any cash whatsoever. That is BEYOND annoying. I don't know why they don't do that. So, it sucks for her because that's all the cash we had - i would have given her another dollar or two as a tip - but due to their crappy credit card policy, she loses out. My cousin's manicure was done in like 20 minutes. I'm not sure what the average manicure should take because i've never gotten one.... but that seems awfully fast to me. In terms of the actual "store" - they've tried to design it so that it looks pretty. It's painted nicely, and has chandeliers hanging, and the chairs look nice. It is a pretty shop. And they have plenty of polish colors to choose from. Here's the kicker, the guy who was complaining about us coming in actually ended up coming over and talking to me because he noticed I was wearing an Apple Watch. He came right over and started touching it, and undoing the clasp, and looking at it, and then he asked me point-blank in front of other people how much it cost me. Not only did i feel like my personal space was being invaded, but to ask me how much I paid for something was quite rude and intrusive. I felt really uncomfortable. I'm sure he's a nice guy, but it kind of crossed a professional line. Not sure i'll be back. If i'm in the neighborhood i might try something else next time. Overall, I think it's worth trying. They did seem to have a nice little section of different pedicure "options/packages".... So maybe if you go in the FIRST half of the day, rather than the second, you may get better service. read more

I don't post many reviews, but after I made an appointment online here I read the reviews and almost cancelled. I decided to give it a go and I'm glad I did. The front desk staff honestly could not have been nicer. He made me feel very welcome and was so kind. Jenny, who did my pedicure, was also extremely kind and gentle. I got a regular pedi-and it turned out really nice. I was happy she didn't rush, either, like I have noticed seems the norm at other places nearby. Everything seemed very clean and the room was very pleasant. The only negative-and reason for 4 stars-I wish they could play something more engaging on the tv Maybe a good rom com or Friends episode? Definitely will go back. read more

I had a terrible experience here! I had a no chip manicure on from another salon and simply wanted that gel polish removed, then get a traditional manicure with clear polish- seemed like an easy request. The tech first drummeled my nails for about 10 minutes, then put my nails in these "cup" like things to soak off the gel polish, but instead of just soaking the cotton like most places, she poured about 2 tbsp acetone in each nail cup...causing my hands to get extremely dry from all of the acetone. My fingers were white up to my knuckle. I found it unprofessional that i could not see any nail license displayed, especially when my tech told me she was 17. I'm hoping she was licensed! 2 days later...the clear polish has completely peeled off and some of my nails are extremely tender and painful. I'm not sure if it's from the drummer or the liter of acetone she soaked my nails in but they are painful! I would never return here. read more

So the lady that did my nails was very rough and the tools looked like they weren't cleaned and are reused for each person. The person that was doing my nails was rushing the whole entire thing and there wasn't any people waiting it was just me. Since it was all rushed she didn't get my whole nail like a lot of my nail can be seen. Also I asked for no chip nail polish and the top coat it chipping and peeling off. It's been barley a day. read more

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Ver disappointed with my experience here. I had an appointment set for 6 and wasn't able to get in until 6:30 (it was Friday so I completely understand and the guy up front was very sweet). When I finally got sat, the woman was extremely rushed. Overall, my nails are crooked and look extremely sloppy. Some nails are shaped fine while others are crooked. You can see in my pictures, the nail tech didn't even fill in my nails entirely either. As much as I didn't love my nails, I wasn't going to say anything, but what really made this situation worse is that an acrylic set is $35, and she charged me $55! Literally almost double the price!! I was in complete shock when I received my receipt and I still gave her a good tip as well. I regret not being more assertive and asking her why I was charged so much more than I should've been, and I wish I could get a refund for that portion. Unless I get a reimbursement, I definitely will not be going back here. Very very disappointed and upset. read more

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My daughter just came from Cat Lynn's. She showed the receptionist what she wanted, and the tech who did her actual nails was amazing. In comes the incompetent nail artist who literally laughed at her, and who after fifteen minutes of screwing up just one nail, and continual laughing, my daughter asked if he could just do the the other part. He couldn't even do that. Finally she found a basic pink tip, but she asked for it to be in lavender. He did the ENTIRE tip of each nail, absolutely nothing like the photo, and he continued laughing. If there was not an actual person available to complete a simple request, they should have told her so from the beginning. So the $35 manicure turned into $50 with his hideous attempt. My daughter having worked in the service industry herself, still tipped his trash work. Never again. read more

Great pedicure by Chau and no chip from Lynn! Nice long massage in the pedicure too! 32.00 for the no chip WITH soak off. And deluxe pedi for 33.00 great prices! Looks like this guy Brian is pretty popular. Might try him too! read more

Cat Lynn's Nails and Spa - No chip from Lynn - Nail Salons Near Me - Gurnee, Illinois

After reopening several business Cat Lynn Nails reopened. Called to schedule and appointment, after scheduling the gentleman advised me there is an additional fee for "cleaning and sanitizing" I said really? What have you done prior to the virus? Not cleaned and sanitized? Cancelled my appointment. I get it, they are trying hardest to be up to code and rules but that's insane! I am helping your business stay alive and stay open and would hope you cleaned and sanitized prior to COVID19. read more

DO NOT GO HERE FOR A NO-CHIP MANICURE!!!! My daughter and I went here on Mother's Day for a regular pedicure and a no-chip manicure. Both of our no-chip nails are chipping along the edge and my one nail has an entire edge that has come off. I figured I'll take the loss on my 14 year-old's manicure because she's too busy to have it redone but I went in today (because I finally have a day off of work) with my receipt from 12 DAYS AGO (only) and showed the receptionist. She spoke with the technician who did my nails and she said it's been too many days (really? For a no-chip manicure!) for her to fix it. I requested a discount for a complete redo and the manager said no, that it's been longer than 10 days so I would have to have pay full price to have them redone. Why would I pay them FULL PRICE to do a bad job AGAIN!? When a regular pedicure lasts longer than a no-chip manicure, something was done improperly and Cat Lynn Nails should have taken ownership of that and at least given me 50% off of a replacement no-chip. WE WILL NEVER GO HERE AGAIN ...and we will tell all of our friends about our poor experience. The total price WITHOUT the tip for our bad experience was $129! read more

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