Went here when I had low tire pressure on one of my tires. It had shown up earlier, and not enough pressure loss for a week to show up again until we were on the way out of town for the weekend. The guy at the register took a look at it, and said that it had been plugged. I pushed back, because VW had "fixed" it, and I didn't expect that they would have just plugged it. He didn't argue, even though he was right. Anyway, he talked to one of his technicians and fixed it right away. We were back on the road, with a one hour delay, which, given the circumstances, was about the best possible outcome I could imagine. They've earned themselves a loyal customer. read more

Not happy with my experience here at all. I purchased a Groupon just 2 days ago because times are tough, and I booked an appointment online for today. When I arrived, the place was extremely busy and looked completely booked. I went inside to check in for my appointment, only to be not be told but to see an email, posted on the plexiglass, from management stating that all Groupons had been terminated and would no longer be accepted. The frustrating part is that the Groupon was still active, still available for purchase. If the business is no longer honoring Groupons. I live in Berkeley, so I completely wasted my time, gas, and energy driving out there only to find this out after I arrived. With gas prices being what they are, that is incredibly frustrating. At the very least, someone should be contacting customers who book oil changes to confirm whether they are paying for the service directly or attempting to redeem a Groupon. That simple step could prevent customers from making unnecessary trips and wasting money. I understand businesses can change their policies, but customers should be given clear notice before they make the trip, especially when the Groupon is still being actively sold. Very disappointing experience. read more

Best Experience Ever at a Tire Shop: I'm a firm believer of paying it forward. And this one is deserved. After discovering a nail in the tire and a rather serious leak, we were referred to CV Tire Pros by John Nakayama of Nakayama Motorsports in Castro Valley. "Ask for Eric, he'll take good care of you." In my world, nice words but action speaks louder than words. However, in this case, I was blown away by the kindness, quality of service, customer interaction and overall professionalism of Eric and his entire team at Castro Valley Tire Pros. He by far exceeded our expectations and in my eyes, gained.... I mean.... EARNED a new customer. I have a passion for supporting our local businesses.... when they deliver on a quality, sound product and service. Not just any local business but the ones who earn it and deserve it. KUDOS to everyone there at Castro Valley Tire Pros. When in need of any tire service, find Eric! You'll have confidence you'll be in good hands! In the future, I know where Staci will be coming to get new tires! Cheers, Kevin W & Staci L. read more

Stopped by for an unplanned visit as tire pressure warning light came on, clicking sounds and tire looks low again. I had added air about 2 days ago but finally noticed a nail while pumping gas...sure enough warning light back on. Castro Valley Tire Pros was an immediate option as was in the area...good reviews and checked if they did tire patches. Beto helped me this first visit and was friendly, no nonsense and just the facts. Advised it would be about an hour wait (Saturday, 9:45am) as first come, first serve. After 20 mins of waiting, staff worked on my car but told based on the placement of the nail it would need to be replaced....so 2 new tires! *sigh* not what I had planned this Saturday morning but glad to get it taken care of. Overall a seamless experience replacing 2 tires within an hour...they do offer the option of adding a 3-year warranty and tire rotation. Consulting with a friend he said it would be good peace-of-mind to get the warranty ($40) but skipped the rotation ($110). Beto educated me on the tire pressure, what tread I had left on the other tires and mentioned to consider other factors such as extreme heat for wear-and-tear on tires. Based on the service and ease I'll be back to replace the other 2 in the future. read more

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Had problem with low air in my tire and this place save me again.....I called them right when they open and asked if they could squeeze me in. They said no problem, they found a nail and fix it within an hour. Nice place , professional, polite and fast service! Forgot to mention that the price is reasonable as well! Recommend!!!! read more

After getting a flat tire after work yesterday and having to drive home on my spare, I was already stressed knowing I needed to get it fixed ASAP. Thankfully, I went to Castro Valley Tire Pros, which is less than five minutes from my home, right when they opened. They were incredibly accommodating from the moment I walked in. Jeff and Juan quickly took a look at my tire, found the nail, and patched it up without any hassle. The process was smooth, efficient, and professional. What could have been a frustrating day turned into a positive experience thanks to their great service. I truly appreciate how easy they made everything and how quickly they got me safely back on the road. Highly recommend! read more

Excellent and professional service! I came here since I noticed one of my tires was extremely low compared to the others. It is first come first serve. They did a great job checking on the tire and found a screw had punctured it, so they fixed it up. It was $40 for the repair. I'm very grateful they made the process quick, smooth, and easy! read more

If you want an honest company then look no further than Tire Pros. My wife's tire blew, she took it to tire Pros and they let her know it was under warranty. Also, all the employees are good people. Hard to find these days. read more

Had the best price in town for an oil change, did it in one hour even though I had no appointment and just walked in. Highly recommend.

Had a flat from a screw puncture so I called and requested their mobile service (Lilly's Garage) and they arrived at my house within a couple of hours and took about 20 mins to patch my tire. Super convenient and the tire seems to be holding up just fine. I'd recommend their mobile service read more

Outstanding Customer Service here! I was greeted promptly, treated with respect and care, and they had it done quick. I really love this place for my car needs. As a woman - at times these places can feel unwelcoming, but not here! Very kind and helpful. Thank you all!!! read more

Castro Valley Tire Pros - Auto Repair Near Me - Castro Valley, California

Jeff and the entire team are so honest, professional and knowledgeable. I trust that I will get the best advice and options for keeping my mom's 2006 Accord up and running! Beyond tires, this place does it all. They recently replaced my mom's catalytic converter! They also offer mobile services that I look forward to trying for annual maintenance. Highly recommend CV Tire Pros if you want an honest take on what your car actually needs. read more

I am a long time customer, competitive pricing and as always they offer great service.

Eric Jr. helped me out to find the right tires in my budget . Quality of service was 10/10 , tires feel great-- thank you!

CV Tire Pros is the best there is Jeff ,Francisco and Beta are amazing they take good care and dont do the play around tell it like it is and are very honest My family has gone there since early 80"s . Plus they do a lot more than just Tires and Brakes . Great people and place . read more

Tire pressure sensor came on and stopped by the shop once it happened. From check-in to check-out less than 45 minutes. Excellent service!

I have to dock a star. This place is so popular that going here can be hit or miss (it's sort of assumed that customers can go here at any time). My wife was also lied to on 5/4. My wife has a Honda CR-V. For months, a buzzing noise could be heard on the right side (it was tricky to pinpoint because it was only heard at certain times when the car was going 35 mph or more). We thought that a bad wheel bearing might be the cause (we also wondered if the noise had something to do with the dashboard). Early on, we thought that some work done at America's Tire was behind the noise. They did a tire adjustment for free when we went back to them, but the noise continued to be heard. Going here about two months ago was a waste of time because it was raining. The technician couldn't hear the noise when driving the car. On 4/27, going here was a waste of time because the mechanics were all tied up. The guy who talked to my wife really didn't care, and he just kept telling her to return here on a weekday first thing in the morning (appointments can be made, but not for everything). 5/4 (Saturday hours are 7:30 am-3:30 pm): We arrived at around 7:15, but it was raining again (we groaned because we knew that we would probably have to make another trip here). It didn't really cost us, but a young woman entered the office and was helped a few minutes before 7:30 (I glared at her a little, but I knew that we should have gone in before her when we had the chance). The technician who helped my wife was friendly and thorough, but he lied (to be fair, part of what he said simply had to do with a wrong assumption). We were here for over 70 minutes, and no work was done (this turned out to be a blessing). My wife was given two estimates (the one for new rear brake pads was for over $600, and the one for a new wheel bearing was for over $700). Labor: $225/hour. This is largely why both estimates were high. My wife was told that the rear brake pads were at 10%. Nope. They didn't need to be replaced at all. A new wheel bearing wasn't needed either. The technician wanted us to return here so that it could be determined if the left or right wheel bearing was the issue. Sigh. My wife called our mechanic (Mike). She regretted not contacting him earlier. On 5/20, the source of the noise was finally discovered (it had to do with the windshield molding). My wife going to Quick Quack regularly probably played a role (car wash brushes can cause some damage). Some other work was done too, but Mike only charged $590.95 (when he was testing the car, a tire got punctured by a small blade that was on the road, or the total would have been $491.13). He charges $175/hour for labor. In terms of Castro Valley Tire Pros, Jeff is very friendly, and customers easily open up to him (on 5/4, a few people basically told him where they live). The atmosphere is casual, but that's kind of an issue (I mainly blame customers for this, but so much chatting goes on that it makes wait times a little longer). I understand why there are a lot of loyal customers, but my wife will probably not go here again unless it's absolutely necessary. https://www.youtube.com/watch?v=3qqhc9Id-Os&ab read more

Great, quick, and professional service. Patched up my tire in no time. Thanks to the whole crew.

Excellent shop. Fast, efficient, friendly, and priced right They were able to get unusual van tires in a day, compared to two weeks at Costco. read more

Great value and service!! Compared prices and options on my own, and ended buying here!!

Amazing service today at this shop. Friendly fast service. Went in for an oil change and tire quote. Received honest information and a very reasonable tire quote. I will be going back to this shop. Even very welcoming and allowed my dog in the shop. It's refreshing to get quality customer service! read more

Stephanie and her team members were great. They were professional and friendly. She got me replacement tires same day.

I tried again and had a completely different experience. I went to tire pros to fix a flat tire another shop was willing to do it for $80. Tire Pros did it for free. I have heard good things about them but my previous experience wasn't great. This time knocked it out of the park. Thanks Tire Pros read more

This place was recommended via next door neighbor app. I Was able to order tires and have them installed the next day. Customer service blew me out of the water. Honest, reliable and professional. Thank you so much! I'm a customer for life read more

Had low tire pressure warning on panel. While putting in air,noticed screw in tire. Brought into Tire Pros CV. Busy Monday morning, tire patched within 2 hours. They didn't charge me anything! read more

I'm upgrading my review to five stars. They are certainly efficient and they try to make the process swift as possible. We've had many jobs done from new tires on multiple vehicles, a brake job, and most recently today, an alignment. Francisco helped me today, but during my last visit, Beto helped me. What I particularly appreciate with them is as a woman, they do not talk down to you at all. Many places do that, even in this day and age; sometimes it's subtle, but sometimes it's overt. Don't let the many cars deter you. They got me in and out inside of an hour. Sometimes they do indeed get swamped, so an appointment may be necessary, but it's totally worth it. Thank you, Castro Valley Tire Pros and thank you to Francisco and Beto. Beto never put down or insulted a twenty two year old car we brought down there in the past. They put on new tires and did a brake job. I appreciated that. read more

Lousy service and needed to wait for more than an hour to patch tire. Go look for a small shop and they provide better service and done by 15 with same price $25 read more

Great costumer service! Got my tired fixed quickly. Had a nail and needed somewhere quick to go

I Phoned them asked them a question in regarding my lights and they told me to come in when I came in. There was no one there to assist me. The manager came out since I will return your call when the mechanic shows up tomorrow and nothing happened. read more

I have been here several times and each time the staff has been very friendly and helpful. Great service and very efficient. They try to get you in and out as fast as they can without compromising service. read more

I wish there was a 10 out of 5 star because Castro Valley Tire Pros is AMAZING. The service there is so personable and you can feel they are just genuinely good people. They are trustworthy and honest and do great work. The true value is that I send my children there and know that they are taken care of! Fernando, Beto, and the whole team work hard and reflect the values of the owner! If you want great work with people you can trust go to Castro Valley Tire Pros!!!! read more

yesterday i discovered a nail in one of my tires. ugh! but first thing this morning--after coffee, of course--i went straight to CVTP. i've had the pleasure of the outstanding service in the past and knew that i could trust them to do what needed doing. they are beyond friendly, and despite my being a total moron re cars, they never make me feel like one. i described what i thought was another problem. they could have said "yep, it's a problem. that'll be $XXX.00," but they never do that. after the tire was fixed and an oil change, they told me there was no problem and i'm good to go. i love these guys and trust them completely--with my life obvs. hands down they're one of the best and i'm grateful i recommend them without reservation!! thank you, gents read more

These guys are like all about FACTS! I went to my normal Mercedes dealership for a tire repair only bc I was close by and they told me the nail is on the sidewall. Ok one tire $750 all in. I get it it's the name sure. But I am still going to get the best deal I can! Went on tirerack.com found the tire for $440. Ok cool let's get it installed at my neighborhood favorite tire pro shop.. brought it in and guess what?!?! (Say what!!!) dude in the glasses was like ummm we can repair this... he is so smart, always looking out for the customer, not trying to scam someone like me who doesn't not sh*t about tires. Anyhoo don't hesitate, these guys will make sure you are set up the correct way. I do have to change out my back 2 tires soon (I have the staggered bs ugh) but I still got a month or two to go so I will take it. At least I have 1 of the tires ready to go! A+++++++ guys I should have just taken my car straight here when I saw the light. Shame on me! Jeff don't let them go!!!! read more

Got 4 new tires installed. However I noticed after i left that they cracked one of my wheel covers. read more

Castro Valley Tire Pros - Cracked Wheel cover - Auto Repair Near Me - Castro Valley, California

Great value, amazing service. Honest, professional, great attitude. Took time to explain options, and didn't try to oversell or charge too much which is AMAZING these days! I got new tires today but will definitely be going back for services needs! read more

Terrible customer service. My in-laws use to take thier car here for oil change and maintence. The last couple of times the oil filter was left too loose and oil was leaking in my garage. When we took the car back to the shop, they refused to take the car stayting that they are closing early since the day is slow. Do not recommend coming here. read more

They are a good business. I needed 4 new tires. They had to order them as they don't stock the tires for my 2004 Ford Explorer. They went and picked them up and installed them the same day. They were also nice and friendly. I also needed an oil change which they also completed. read more

My son needed a rear brake replacement, he made an appointment the day before. When I met my son here for his appointment, one morning, we were met with a bitter service tech that stated that they don't make appointments. It's first come. He also stated that they don't have a set price for services. Not basic set prices.... It's all evaluation only. Even the nearest HONDA DEALERSHIP gave us straight forward price quotes on services. SUPER SHADY IF YOU DONT HAVE A BASE PRICE ON SERVICES!!! Brake jobs start at..... tire services start at..... rotations start at.... And absolutely no time commitment. There were only 4 cars ahead of us and we couldn't get a time commitment. If you only have 4 cars in service and can't service a fifth car, with 4 bays..... red flags. Your intake guy is horrible. Your pricing is not transparent. Wreaks Rip Off. Rude and unprofessional. read more

Trying to figure out who wrote these reviews must have been along time ago before they changed owners. These people have no idea what they are doing. Messed up my car and refuse to fix it then turn around and told a bunch of lies. Bad quality, cut corners. Take advantage of elderly and woman. The nut case name Jeff owner is totally psychotic and yells and disrespect his customers. They will tear your car up. STAY AWAY!!!!!!! read more

Bro! This place was HELLA fast! I brought my car in around 8 and asked if they can look at it for me because my husband was complaining it needed brakes. Well, he was right so I got em done. Beto was running all over the place but he was super efficient! I got a quote for brake pads and rotors at 8:16, got the okay to start near 10am and out the door by 11:10. I was worried it was going to be all day but they were super fast and got it done in no time. I think I finally found my new car spot . read more