I scanned my vehicle before I dropped it by for a diagnostic check with stress-free. They replied…read moreback with exactly what my scan had stated which was Banks one and two were running lean. Shortly after dropping it off, I got my detailed analysis, followed by a link that let me watch the work being done livetime. Thought I was going to end up paying a lot more than I did. 2006 F-150. Never been in the shop. I figured I was going to pay big time... I was due. Darin and George we're straight shooters, so I'm a satisfied customer. My lift that they provided was $8, that's how close I live. And all these years I've been going all these other places? Dang. DannyBoy

Where do I begin? I genuinely wanted to like this place because I had read several positive…read morereviews, and my initial experience with the staff and customer service was pleasant. I brought my car in because it wasn't driving the way it normally does. They kept the vehicle for a day and contacted me the following day to recommend replacing the transmission. The estimate was approximately $9,800, which was far beyond what I expected--and, quite frankly, extremely concerning. My vehicle is not yet six years old, and I have consistently kept up with routine maintenance, including regular oil changes. Naturally, I was very disappointed to be told that I needed a replacement transmission, especially at that cost. I decided to get a second opinion from another repair shop, and I'm very glad I did. They diagnosed the issue as spark plugs and ignition coils--not a transmission problem. After replacing those components, my car is now running beautifully. I appreciate the customer service I received, but unfortunately, I cannot justify returning to a shop that would recommend a repair of nearly $10,000 when the actual issue turned out to be something significantly less expensive. I understand that diagnostics can sometimes be complicated and that different shops may reach different conclusions. However, an estimate of $9,800 is a substantial amount of money, and I strongly recommend getting a second opinion before committing to a repair of that magnitude. Thank you for your time and for the service you provided. I sincerely wish you the best, but based on this experience, I will likely may not return.

saved me last week! my car was shaking with the engine light coming off and on and my first yelp…read moresearch actually lead me to another place. when I arrived the mechanic basically ignored me, so I called J&J and I'm so happy I did. They completed the repairs and I had my car back within the same week, the cost was manageable. highly recommend!

Extremely Disappointed…read more I brought my car to J&jAuto Repair in late July because of the positive reviews. Before J&j diagnosed my car, I specifically explained that other shops had already replaced the coils and spark plugs, but the same problem kept coming back after a month or two. Despite knowing this history, I paid approximately $180 for a diagnostic and was told I needed the coils and spark plugs replaced again, costing me about $700, i authorized the work and once again the car ran smooth right after this. About two months later, the exact same issue returned. I called them and was told to bring the car back but communication was very poor. I had to repeatedly call for updates and ultimately lost another day of work waiting for answers. I was eventually told the coils and spark plugs were fine and that my car needed a Honda software update. They gave me a Honda service bulletin and sent me to the dealership. I took another day off work, only to have Honda tell me that **the bulletin did not apply to my vehicle--it was for the 2.0L engine, while mine is the 1.5L--and my software was already up to date. After this experience, I am extremely disappointed with the diagnosis, communication, and service I received waisting my time my money and the frustration of them being a professional repair shop not knowing what's wrong with my car . I will be filing a complaint with BBB, and Bureau of Automotive repair (BAR). I wanted to share my experience so other customers can make an informed decision. i do not recommend this shop as they only put band aids on your car .

Great service! I needed a lot done to the car. All the brakes and rotors were changed, oil was…read morechanged, and also the headlights weren't working. The headlights took an extra day since the car is a euro and the parts needed to be ordered. The place is busy and full of cars! Definitely go in early or call to see when the best time is to get your service done. I was looking at the low star reviews.... Be realistic with your expectations when bringing in your car. If you have a unique problem, chances are it's going to take longer than you would want it to take to get it fixed. Otherwise just go to the dealer to get it fixed and pay dealer rates/prices. All in all, Vinh's pretty straightforward and honest about the labor and parts. Definitely recommending the shop to all my friends!

Came by for a SMOG, fast and easy service! Highly recommend coming to see Vinh for all your car…read moreneeds.

I'd been putting off getting my tires taken care of, so I finally started a project on Yelp to…read morerequest quotes. Sylvestre got back to me quickly with a clear quote. I'll admit I let it sit for a couple of weeks before following through, but that was entirely on me, and it was a great first impression. When I finally made it to the shop, the entire staff took care of me from the moment I walked in. Cesar, one of the technicians, handled my tire installation and alignment, and his work was excellent. The car drives noticeably better, and it was clear he took pride in doing the job right. They also offered caliper painting, which I decided to add. The results look fantastic and give the car a sharp, finished look. It's a nice extra touch that most tire shops don't offer. Between the fast communication, friendly service, and quality workmanship, I'm glad I finally made the trip. I'll be returning for future tire and alignment needs and recommend this shop to anyone looking for a team they can trust.

Definitely left an impression for a lot to be desired…read more... I called and spoke with Sylvester, who told me it's $150/hour labor rate, $150 for diagnostics; but he offers to wave 50% off the diagnostics job if the job ends up going to him/his team/shop in the end. Sylvester seems nice enough, personable and relaxing conversationalist enough when I talked on the phone and when I dropped off the car. I wish the positive impression there translated to a more positive experience or instilling any positive confidence in... I bought a very old used car (20 year old car; but under 110k miles), and didn't need the premium pricing for maintenance, considering I don't want to put in too much into a car that is in its last years (for reference, I usually bring my cars to Precision Auto Care in San Leandro). Based on location, labor rate, high rating ratio (and compared to other local repair shops at a similar rate), and some reviews, I chose to try this place out to give my car a good look over. I wanted to see if his shop would be able to confirm/observe some of the same the things they should've from the Pre-Purchase Inspection (PPI) I had done, and didn't fabricate more merely to pad on costs. In the end, I was not impressed... After dropping it off for the day, when I came to pick it up, this was the outcome (for the $150 to get an official after-sale inspection "Diagnostic & Analysis; Potential Issues"); Sylvester gave me the most generic, plain, perfunctory assessment! He basically merely pointed out the easily observable & obvious/superficial; showing it wasn't given any kind of in depth inspection. All he gave, specifically, was that the gear number indicator isn't accurate (who cares, it's from 2005, it's not going to show when it momentarily goes down to 2nd or 3rd gear after cruising at 4th), and that "it's old". That's it. He went on about how it's an old car, so not in great shape (yeah it's old, but was under 110k miles with no major accidents or issues and had every service milestone), and that it needs a (what I imagine a still pretty costly) basic tune up before anything else can be figured out...! He claimed it could barely be expected & trusted to drive to as far as San Jose (from Hayward). I asked him about any of the findings from the PPI (transmission needs tune-up, brakes look worn, serpentine belt looks worn down, parking brake could be tighter, various evidence of small leaks), and he merely shrugged and kept pushing for the basic tune up because it's old before anything else. I then specifically asked him what was observed about the brakes, and he again shrugged and nonchalantly responded "well...it stops..." What kind of response is that?! I know what a proper inspection looks like (shot out to SafeBuy); I don't think he or his team even looked at it -- merely test drove it a little bit, took surface-level observations, and didn't even bother to inspect even the most important & vital parts (even as it's not even small compact components)! He couldn't even take a credit card (machine was acting up), or give a proper receipt. I've driven it for 7 months now, and put 13k miles on it (because I work in San Jose from San Leandro; going against his wrong assessment) -- I've brought it to 2 other mechanics who confirmed most things from the PPI, and dispelled a few others that weren't as concerning as initially observed (PPI can only inspect so extensively); I did get a transmission tune-up and the spark plugs needed to be replaced, but it's worked great all this time (opposite to what Sylvester said). And none of which was observed or brought up by him/them. They might be competent enough, and great in other situations and for other people (hence more than 1 star). But after it all, I felt it ended up being a waste of money with Exodus Auto Repair - with bad generic uninformative not-complete diagnostics. In the end, if that's the effort and comprehensiveness of the inspection he'd give at the base/first level, how can I trust him and his team for more in depth troublesome issues & major repairs?!

You should read this because these stars were hard won. I've been to other shops in Castro Valley…read moreover my car's lighting issue. I've been over-charged, bait and switched, wildly underwhelmed, and still, my car's lights didn't work after paying out far too much money. When i brought my car in to these folks, they listened. They were kind. They had a specialist in San Jose who drove up to check on my car, for which they didn't charge extra. They spent extra time making sure they knew exactly what was going on before they even came up with the estimate. They got a good price on the part and didn't throw a huge up-charge on it. On top of all that, and all the time and effort they put into this, they only charged me for an hour of labor. Even better, they got the job done perfectly. Honesty. Integrity. Amazing skills. They may not have the fanciest shop in Castro Valley, but they have the best crew in Castro Valley. I won't be taking my car anywhere else from now on.

I truly appreciate the clarity and transparency this place provides. I especially want to give Joey…read morea huge shoutout -- he is kind, professional, knowledgeable, and genuinely makes every client feel valued and comfortable. He always goes above and beyond when explaining the services I'm paying for, as well as any future services I may need. When he provides future services, he offers estimates so you can make a clear decision when the time is right. What I appreciate most is that he takes the time to educate me without ever making me feel pressured into purchasing anything. Joey provides honest guidance, answers every question clearly, and makes the entire experience stress-free. Highly recommend!

I needed some work done on my 2000 F150 with 360K. Once again the work performed met or exceeded my…read moreexpectations. The shop rate is $220/hr but you get what you pay for with auto repairs. You can save on shop mark up by supplying your own OEM parts.

Not only are they friendly and knowledgeable, but they fixed the horn on my CMAX as I'd asked and…read morenothing else unnecessary-- fast and efficiently. They made further recommendations too. Very easy to talk with and understanding.

Gagan is amazing!!! I highly guarantee this shop! Love love…read morelove Trusted! Guaranteed!!!

Gagan, the owner of ASM Auto Body & Repair, was incredibly gracious, honest, and accommodating in…read morehelping me get the taillight and bumper damage on my Mazda repaired. From the very first inquiry, he was responsive, professional, and easy to work with. He provided a very fair and competitive quote and was able to get me scheduled promptly. I brought my car in, and the repairs were completed in no time. The results were fantastic -- my Mazda looked like new again! The quality of the workmanship was impressive, and communication throughout the entire process was excellent. Everything was smooth, straightforward, and stress-free from start to finish. It's becoming increasingly difficult to find service providers who are truly honest, trustworthy, and take pride in their work, but Gagan and his team absolutely deliver. I really appreciated the transparency and genuine care they showed me, especially as a new customer. If you're looking for an auto body shop you can trust, look no further than ASM Auto Body & Repair in Hayward! Gagan and his team have earned my highest recommendation, and I wouldn't hesitate to bring my car back for any future repairs. Thank you for the outstanding service!

I've been going to Ken at HAC for years now, and I didn't even realize I hadn't left a review for…read morethem. This is my go-to mechanic for all things automobile. Ken worked as a mechanic for Honda for over 15 years before opening his own shop, and I feel we're all the more lucky that he did. I bring both of my cars to him for regular oil changes and maintenance, and I've sent all of my friends and family to him as well. Ken knows both of my cars and reminds me when it's time for routine maintenance, if there are other issues that I didn't notice, and he's the type of person who will work an issue until it's completed and solved. He's trustworthy, honest, knowledgeable, and it has been a pleasure doing business with him and his family all these years. As an example of the sort of value you get by going to HAC, I recently had the misfortune of breaking a plastic clip on the inside of my gas cover door. Without it my gas tank won't pop open. I went to the dealer to see if it was covered by my extended warranty, and of course it wasn't. The spring costed $16, but they wanted to charge me $265 to install it I called Ken and he said "buy the part and I'll take care of it for you." So I drove 50 feet next door to HAC, Ken looks at the issue and says "I can fix that. $95." $95!!!!! THAT is why I continue to patronize HAC, and you should, too.

First time having to do a Smog Test on my RAV4. My DMV renewal notice didn't even note it was…read moreneeded until I paid and received a letter it was INCOMPLETE. I guess when your car hits 8 years, the first smog needs to happen and coincided just shy of 8 years *eye roll* I was in the area and came across Hayward Auto Care (HAC). STAR certified location which i realized (later) is overkill for my low-mileage and maintained vehicle. I was told up front the cost (was a bit surprised) and in hindsight, should've gone to a regular Smog Check location. Yes, I should've done my homework beforehand (failed) and paid more for convenience. Completed in 20mins. I would consider returning for other services. Be sure to utilize their COUPON (discount) on their Smog Service and other services located on their site! Disclaimer: There was no hard sell and/or pressure from Ken or his son who were friendly and efficient. Note: STAR stations are held to higher performance standards by the Bureau of Automotive Repair (BAR) and are authorized to test vehicles flagged as high-polluter risks

I went in for rear brakes and rotors, and Jose was extremely transparent and honest throughout the…read moreentire process. I had previously been told by another shop that I needed new rotors, but Jose inspected everything and explained that I didn't actually need new rotors--I only needed new brake pads and the rotors resurfaced. The service was excellent, easy, efficient, and reasonably priced. I paid $293, including the resurfacing of the rotors, which I felt was a great value. They definitely have a customer for life! I truly appreciated the honesty, great customer service, and genuine care for the customer. I'll absolutely be returning in the future for my brake needs. Highly recommend!

I was in the process of taking my vehicle to the dealership for a brake job, and they had already…read morequoted me an astronomical price. I decided to look around for another option, and to my surprise, the first place I called was Mission Muffler and Brakes. I spoke with Jose about the dull squeaking sound my brakes were making, and he explained that if that was the case, the issue could likely be repaired for a much lower price. Jose was awesome! Once the inspection was completed, he explained everything to me in detail, and the final price was more than half of what the dealership was going to charge. That said, I highly recommend Mission Muffler and Brakes -- they are the best! I wish I could give them 10 stars!!!

As a fellow JDM enthusiast, I've got nothing but great things to say about Nakayama…read more I take a lot of pride in my import, so I'm pretty selective with who I let work on it. John and the team took care of me from start to finish. Their guidance, expertise, and overall knowledge of these cars is legit. Even if it was my daily commuter.. I'm still coming here. Communication was solid, turnaround was quick, and the work had a professional touch you don't always get. This is the only shop I trust with my car, and I'll keep coming back anytime I need service. If you want QUALITY work done - this is YOUR shop to go to.

After doing extensive research on various platforms, I found Nakayama Motorsports through a FB car…read moreforum. I was looking for the best place to take my car for engine work and Nakayama MS got many more recommendations for my car than any other shop, and Yelp reviews were solid-so that was where I was going! I understood very quickly why Yelp and the FB car community recommends Nakayama MS- they are truly car experts, and they also specialize in performance cars. The owner, John Nakayama, has the perfect balance of being extremely knowledgeable and savvy, trustworthy, and he is also a very kind person. Cost for repairs was neither cheap nor expensive-I found the costs were reasonable for the high quality of work, and peace of mind. John was very patient with me-answering all of my questions, and he was very thorough and concise with his explanations. My car is now running beautifully! I highly recommend John and his amazing team at Nakayama Motorsports!