The first time we used this company, they were phenomenal. This last time however was a different story. It took 8 hours to move a 3 bedroom 2nd floor apt. to a house 2 miles away. We had everything packed and ready to go so I figured 6 hours at the most cause these guys are fast and efficient. We were quoted for a 3 man crew, but one guy was well past his prime. I'm all for employing people from all walks of life to work, but the moving business isn't the job if you're not physically fit (he literally took 10 minutes to load up his dolly that the lead guy helped wrap and set up for him and a few times I thought he was going to pass out). The other 2 workers hustled and tried to make up for him, but fell short. Mr. Castores checked in near the end, as he always does. I kindly mentioned that the move was slower than expected (after all, the 1st time the guys just emptied out our Uhaul in 2 hours and 15 min. into our 2nd story apt.), but he insisted that I got the best crew and it was the best that could be done. I figured since they didnt have steps at the house, the process would be faster. At the 7th hour, I just had the guys to start putting all the boxes in the livingroom. I realized it was short notice, but at $145 an hour (for a *3* man crew and a truck) I expected the great crew from a few years ago. That being said, they handled all our stuff well and took time to plastic wrap our furniture free of charge. read more