Had More's Anti-Etch applied by Castles as part of a large kitchen and bath remodel. They were easy to work with and finished the job on schedule but the result was not great visually. Our white marble hasn't stained but before we even moved in there were many smears, marks, pits, scratches and un-honed areas. When I pointed this out to my building contractor he said it was normal and was how all Castle's projects looked! It's been very disappointing and if it wasn't so expensive I would consider having it redone by someone else.cannit recommend. read more

Castles Home Service - Note smears near the corner.They are in the finish. - Refinishing Services Near Me - Salinas, North Carolina

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They are a great family business who gets the job done right. Excellent for sealing, protecting, and smoothing stone and tile work in your home. Very pleased with the excellent assessment and customer service. read more

If I could, I would give them 50 stars. Brian helped me setup the appointment and was extremely professional and a great communicator. Seth came to do the work. I needed them to fix a botched scratch repair on an engineered stone surface (quartz). This surface is notoriously difficult to work on and you'll not find many people who know how to repair it. Seth is a great guy and very knowledgeable. He protected everything in the area. He clearly is a master of doing this type of work. It took a long time to fix things and his standards are extremely high. In the end, the countertop looks better than it did when the fabricators were done. I'm extremely grateful for the time and effort they put into this job. I would wholeheartedly recommend Castle for any of the services they offer and will not hesitate to call them in the future myself. read more

Brian just did a wonderful job cleaning all of the carpets in our home (wall-to-wall plus multiple wool area rugs). This is the second time I've used Castles Home Services, and the service and attention are just as good this time as they were over a year ago. Unlike the big national companies, where you never know who the operator will send into your home, I know that when I call Castles, I can talk to Brian. More importantly I know where to find Brian if I have a problem, which is a level of personal accountability I find far too unusual in this day and age. I heartily recommend Brian with Castles Home Services. read more

Thank you , Seth, Noah and Brian for making our marble look BRAND NEW! Courteous, on time, knowledgeable, clean and neat, these gentlemen met all my requirements as well as well priced. Looking forward to many years of service from Castles Home Services. read more

I will absolutely do business with Castles again. We were moving out of a rental house after being there for two years. I kept putting off getting it done since we were still moving out and I didn't want to deal with carpets at the same time. Brian was able to get me scheduled the last week, and in fact the last day, before we needed to be out of the house. He came out on a Saturday evening at 4:00 and spent about 3 1/2 hours cleaning. He was right on time and went right to work measuring the house. His measurements came out slightly less than what I had estimated, so the cost was actually less than what he quoted me over the phone - thank you for being honest! The price included vacuuming, cleaning the carpets, vacuuming baseboards, and raking the carpet. It also included some treatments that made it less likely for the existing spots to come back. Yes, we paid more than some of the other places quoted me. Brian is the only one that asked any questions about square footage, areas of emphasis (pet odors, stains, etc.), and a few others before quoting me a price. I felt like he had the best grasp of what the work actually entailed rather than low-balling the price and asking for more later. Best of all, when he was done the floors were beautiful. Thank you for a great experience Brian! read more

I was referred to Castles by my remodeling contractor to refinish a marble table top that had been etched by red wine. They were prompt, efficient, and did a first rate job. I could not have been happier with this service and highly recommend them. read more

We had Castles Home Services come to clean the tile in our home and the job was not performed as originally agreed upon. Now we have to find another tile cleaning company to come and finish the job. We are very disappointed in the unprofessional service provided. Find another company if you want to get the job done right the first time!! read more

I have known Brian for years and have had the pleasure of having him clean the office carpets for both businesses I have worked for. He creates miracles with carpets that we thought were beyond cleaning. Brian also has cleaned the interior carpets on my vehicles in the past. Again, with fantastic results! He also does a phenomenal job with pet odors and stains. I wish my home was closer to the Salinas area as he would get my business for sure. read more

I am a repeat customer with Castles Home Services and Brian was not only able to accommodate me at short notice, but he did a wonderful job on our spotted carpet. It looks like new! We have had Brian do our tile in the past also and he has done a great job. Brian is punctual, dependable, professional and nice. I will definately use his services in the future. read more

Brian is the consummate professional, arriving exactly on time, being very polite and knew exactly what was needed to make our tile, some 65 years old, shine, sparkle and look like new. He worked very long and hard and given the time and results, his prices are fair. He even t=noticed the failure of the first tile installers to seal and grout correctly and took care of the matter as well. I highly recommend him and his services. It is nice to find a home professional these days who completes the job, is very conscientious of you time and property and leave you with a good smile. read more

I had Castle Home come out and repoilishs and seal my marble bathroom. what an awesome job they did , I would definitely use them again. Not only are they very professional but they very meticulous in their work and made sure to clean up behind them. Vivian read more

Very happy with the marble tile installed around our fireplace. The installation looks clean, elegant and well-crafted. Brian is very responsive to email/phone, honest and curteous. He worked diligently while here and is one of the few contractors who left our house cleaner than it was before he arrived! We would certainly consider hiring CHS again. read more

Castles Home Service - Re-done fireplace. - Refinishing Services Near Me - Salinas, North Carolina

For the past 25 years, we have had the pleasure of doing business with Brian. Brian is a genuine person and an honest professional. Recently his sons cleaned, polished and sealed the marble in our master bathroom shower. When they completed the job, the marble was as shiny as when it was first installed, 15 years ago. While in our home they were tidy and respectful. We enthusiastically recommend Castles Home Services. read more

Highly recommend! We had our white marble kitchen island restored and completed with a honed finish -- it looks AMAZING. Worth every penny. A big thank you to Brian and Seth for coming all the way up to the East Bay. Will definitely use this company again. read more

Yes, Brian's work is as good as it gets. I wish I had found him when I had dogs. He is punctual, efficient, does the best carpet cleaning job I've ever had in all my years ( that's a lot :-) ). Results are terrific. Plus, he left me with a bottle of his famous spot remover... without a doubt the best ever. Three thumbs up! A good man with a great service. By all means, contact him now. Thanks Brian... read more

After contacting Brian about cleaning my carpets, he came over next day and did an estimate. He was able to do the job the next day. We have the carpets cleaned by other services but none even come close to the results from Brian's job. He was slightly higher priced than previous cleaners but the superior results were well worth the couple of extra dollars. Brian responded quickly to phone messages and arrived when he said he would. If you want your carpets cleaned beyond expectations (the ten year old carpets look better than new) by a very professional, polite, and prompt individual call Brian at Castle Home Services. Brian also left a large blower to help dry the carpets because we live in the house. Not something ever offered by other companies. read more

Brian (the owner of Castle Home Services) was supposed to clean the whole house (two upstairs bathrooms and the main first floor tile. When he came over to inspect our home and give us a cost to clean it I asked him to remove his shoes (we don't wear shoes in our house - we believe it's filthy to track in dirt and germs from outside and public restrooms). He removed his shoes with no problem (as have all the other cleaners/workers/servicemen who have entered our home over the years). We just had our carpets cleaned 1 week earlier by a different company who, again, had no problem whatsoever removing his shoes and commented that many people ask him to do that. The day Brian showed up to clean our tile I asked him again to remove his shoes but he said he wouldn't do it. He claimed he had to go outside to his vehicle and back inside the whole time. Not true. Once he brought all his supplies inside he rarely went outside and could have easily removed his shoes and put them back on when doing so. We did not have him to do the upstairs bathrooms as he would have walked on our carpet (recently cleaned) with dirty shoes. We already arranged our schedule for the day off, we wanted our tile cleaned, we waited for the appointment, and the downstairs was in more need of cleaning than the upstairs - so we had him clean the tile downstairs. We just mopped the floor after he left. I honestly never thought it would be an issue. It had never been an issue before with anyone who has come into our home. Brian was not apologetic or nice about it either. To agree to something before hand and then on it is unprofessional. We are just disappointed that he does not have the respect or work ethic that all the other service people have had who worked on our home. He even tried to over charge us for the work when he was done!! Our neighbors were interested in getting their tile cleaned as well but we did not recommend they use Castle's service because of the aforementioned problem. Do yourself a favor and use another company (there are plenty reputable companies out there). You will save yourself a lot of grief and actually get what you agreed to. read more

A terrific granite sealing job. Brian's attention to detail and professionalism is outstanding. He explains what he is doing and why. Brian made sure that when he left, the job was done correctly. He even took the time to touch up a rough spot. I had a problem with an entry rug and with some tile grouting. He provided me with solutions and recommendations for both. I highly recommend both Brian and Castle Home Services. read more