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Castles Home Service

4.4 (19 reviews)
Open • Open 24 hours

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Services - Castles Home Service

Floor refinishing

Tile refinishing or restoration

Castles Home Service Photos

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Review Highlights - Castles Home Service

“Brian helped me setup the appointment and was extremely professional and a great communicator.”

Mentioned in 14 reviews

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The Tile and Grout King - Tub and vanity, wainscoting and a bit of the floor detail

The Tile and Grout King

(146 reviews)

Newhall

We needed a shower renovation after another contractor failed to waterproof the backer boards five…read moreyears earlier. The Tile and Grout King only offers the Schluter-Kerdi shower system (no hot mop/mortar bed). We chose this system because it provides waterproof sheeting (unlike our previous build) and doesn't require weep holes in the drain (which clogged in our previous shower, allowing water to wick beneath the tiles and leave puddles on the floor). The system's reliability depends heavily on the installer's technique, and Tile & Grout King is certified and has used this system for six years. Jordan, our PM for the job, was great. He gave us estimates and timelines, scheduled work within a few days, and completed the rebuild in 2 1/2 weeks. Jordan oversaw the delivery of supplies and removal of old debris (including the previous glass walls, which didn't fit because the profile of the mosaic accent trim we chose wasn't level). He met with the crews and us multiple times during the build to ensure we were all aligned on what was required. We had two crews working on the job. The demolition crew, Jose and Juan, finished the demo work in two days. They were extremely careful with their work, protecting the floors, sinks, and tub, and not damaging tiles on the tub deck wall so that they could be reused. They showed us where the previous install had failed (where the mortar bed was too close to the top of the drop and where the moisture vapor retarder was waterlogged). The second crew, Noe and Carlos, also did a great job. On a couple of days, they worked overtime to keep the job on schedule and to allow a full 48-hour water pan test over the weekend. They made suggestions on tile placement, such as extending the tile to the ceiling, and broadening the access trim to avoid using thin cuts of the 24" tiles. I was impressed by the professionalism of everyone who worked on this project. Everyone was very friendly and easy to talk to. We plan to call them back to work on our other shower in a couple of weeks.

I hired Tile and Grout King to reapply grout in the joints of our bathroom shower and at the base…read moreof another bathroom shower. We live in a new house and wanted a company that could deliver high-quality work matching our home's upscale finishes. The staff was friendly, and we enjoyed working with them. However, we were very disappointed with the outcome. We asked for a very thin line along the joints, but the finished product resulted in thick, uneven grout lines that stood out. For the other bathroom's shower pan, it was recommended to use grout rather than caulk. The grout applied was very uneven and looked as if a black crayon had been used. After spending several hundred dollars, we hired another company to complete the work. We requested another specialist from Grout Kings to handle our project, but they were inflexible and insisted that they could do it correctly. What was initially estimated to cost a few hundred dollars ended up costing a couple of thousand. I cannot recommend Grout Kings, as their work did not meet the quality promised online.

Alex's Custom Tile - Tile backsplash

Alex's Custom Tile

(139 reviews)

Outer Richmond

Alex and his partner Vitaly have just finished a complete remodel of our two bathrooms, and they…read morehave done a fabulous job. They not only put up the porcelain tile on the walls and floors, but they also installed new counters, mirrors, toilets, and a shower and jacuzzi tub, as well as all the fixtures. (We selected and bought the tile, counters, shower base and tub, and fixtures separately.) Their care and attention to detail was outstanding! In addition, they are very considerate, warm, and friendly--extremely easy to work with! Highly recommended!

We were dealing with ugly bathroom tiles and a big hole in the wall. I contacted three contractors…read moreand all three were comparable in pricing. One contractor didn't make a site visit. Another contractor couldn't start until two weeks later. Alex made a site visit and was very personable. With the lead time, we chose Alex. Right when we chose him, he wanted to start that day! I said OK. That afternoon the demolition began. In two weeks he completed the job. He will work around your schedule. We had a family incident and needed to push back the work a day. We also had to wait a few days for the faucet to be delivered. The hours are up to you. We were OK with his team working into the late evening to get the job done because we were down a bathroom. Vitali and Alex work really really hard and long hours. There were some up sale items, but we picked which ones we wanted. Our vanity was in bad shape; so we updated the vanity, sink, backsplash and faucet. Alex quoted us a great price and offered to do tile flooring which would have made the bathroom even nicer, but we decided that the flooring would be fine. Maybe save that for the next remodel. Going through any type of remodel or home update is emotional and risky. We did a home remodel years back and that's when we learned you can really only choose two of the three: quality, cost, or speed. With Alex we were able to get close to all three. Obviously your home is very dear, and there are small little things that you can sweat over. Your home will never be perfect. Not a year goes by without some work that needs to be done to my home. Things get old and break down. There are many things that I would do over, but everyday I go into my newly updated bathroom and smile.

1StopFloors - Living room

1StopFloors

(163 reviews)

We are extremely happy with our new floors! From the initial consultation with Aram to the final…read moreinstallation, the entire process was smooth and professional. Arkadi is reliable, hardworking, and truly cares about delivering high-quality work. He was easy to work with, answered all of our questions, and made the entire experience stress-free. Thank you Aram, Arkadi and your team for transforming our home--we absolutely love the results! You guys are very professional , friendly, and paid great attention to all the details. They kept the work area clean, communicated clearly throughout the project, and delivered beautiful results. The craftsmanship is outstanding, and our home looks amazing. We would highly recommend them to anyone looking for quality flooring services.

Amazing results and truly professional service. We were just finishing a remodeling project when…read morethe floor installation team accidentally damaged several plank edges and surfaces. We contacted 1StopFloors, and Ark, who is absolutely fantastic, came out to help. He carefully assessed the situation and made a smart plan on what to repair versus what to replace, especially since we only had a limited number of spare planks. In less than two days, everything was fixed beautifully. The replaced planks blend in perfectly, and you genuinely can't tell which ones are new. The craftsmanship, efficiency, and attention to detail were outstanding. Highly, highly recommend 1StopFloors and Ark!

Castles Home Service - refinishing - Updated November 2026

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