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    Custom Tile Creations

    5.0 (23 reviews)
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    Services - Custom Tile Creations

    Tile installation or replacement

    Tile removal

    Tile repair

    Custom Tile Creations Photos

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    Reviews With Photos

    Master Bathroom

    EXCELLENT!!! Cannot begin to express how happy we are with the remodel of our master bathroom!!! Justin is meticulous and was so professional! Such a pleasure to be around! He doesn't take any shortcuts and works to make sure it would pass with flying colors as if it was his own! You don't find his skills and craftsmanship anymore! He has done several friend's remodel projects and they have been all happy like us! So happy and thank you!! - S & B

    Jeff G.

    We found Justin on yelp without any referrals. What a lucky find. He did out tile in our master bathroom and did a fantastic job. He did the demo and installation of the new tile. Me and my wife are not the best designers so Justin made some suggestions and it turned out great. He was very accommodating to our schedule and was able to coordinate the plumber around the tile job. He even went above and beyond my expectations and assisted me with the installation of my vanity and marble top. I would recommend Justin to anyone. What a great experience!!

    Kup K.

    Justin's work went BEYOND our expectations. We had a plain painted wall for our backsplash and wanted to add some tile to give our kitchen character. After our initial consultation with Justin we decided to go with him. He was very easy to work with, very accomodating, and finished his work early than expected. I was amazed at his work. All the details were clean and the end result was beautiful. My kitchen felt "gourmet-ish!" Thank you so much Justin for making our first project in our home a pleasant one!!!!

    My finished kitchen

    Justin is an artist. He's very clean and efficient. Always on time and stays in communication. Has remodeled my kitchen, 2 bathrooms, flooring throughout my home, fireplace and stairs. Highly recommend. Very trustworthy.

    Here is a photo of our herringbone pattern kitchen backsplash.
    Jennifer F.

    Once again Justin did a fabulous job for us! This time he installed a kitchen backsplash. I chose a complicated pattern, grey glass subways that I wanted set in a herringbone design which involves a lot of angle cutting. The end result is absolutely beautiful. We just love it!

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    2 years ago

    Business owner information

    Photo of Justin B.

    Justin B.

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    2 years ago

    Justin is amazing, his eye for detail and professionalism far exceeds anything you can find!!!

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    8 years ago

    Justin was very professional, on time and gave great advise. The finished bathroom tile remodel was awesome. Highly recommend Justin.

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    Review Highlights - Custom Tile Creations

    Justin picked up the tile for us and even made sure the schluter trim pieces matched correctly with our decor.

    Mentioned in 23 reviews

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    Cielo Tile & Stone - White Beveled Subway Tiles and Quartzite Countertops

    Cielo Tile & Stone

    (2 reviews)

    Really more like 2.5 stars. I want to preface this by saying that at the time of this review, Cielo…read moreis a young business and I do believe that they have the opportunity to improve. The husband and wife couple were friendly and like all new businesses are probably still figuring things out which I think is okay and expected. My 2.5 star review is based on lack of communication which resulted in our family missing a deadline due to a day of work wasted. Here's the whole story: On Monday, my mom and I went to look at some tile samples. Monica was really nice and let us take some samples home to help us make our decision. The next day, I returned the samples and brought my dad with me to look around in case he saw something he liked. We agreed that our initial choice was the one we'd go with, however, we needed it quickly. We asked if we could get the tile overnighted. We were told "Yes" and that Monica would call me to confirm the order that afternoon. I never received a call with an update from Monica so I stopped by on Wednesday to get an update. The first time I stopped by (around 10 AM), no one was there. I called and left a message. Monica called me back within 15 minutes and texted me that the tile would be in by 3 PM that day at the latest. I asked for a tracking number and never received a text back. About an hour later (about 11:20 AM), Monica's husband, Eduardo called me. I missed the call but called him back right after and he told me that we was up in Hayward at the tile manufacturer's warehouse and that he had bad news: the tile that we ordered was on-back order and would not be here for 2 weeks. Everyone was out. Here's where communication could have improved- Monica and Eduardo knew that they hadn't confirmed our order by EOD on Tuesday. I would have appreciated a call then so that we could decide if we needed to choose a different type of tile. Instead, I assumed that maybe calling me slipped their mind but that the order was placed. I was on a mission and I believe in exhausting all options and making an effort. If you come up short, at least you made an attempt. So I went to the manufacturer's website and looked up all local distributors that carried their product. I made a list of the places I wanted to visit and hopped in the car. On my second stop, I found out that the size of tile that we asked for was out of stock (12x24) but that the manufacturer had a different size (24x24)available. Why weren't we told this by Eduardo? We weren't even given the option. This was another area where communication could have been better. If we'd waited for delivery for this order, it would come at the end of the day the next day (Thursday) and time wasn't on our side. So I purchased the tile from the distributor, drove up to Hayward from Gilroy, and picked up the tile myself. That trip was 4 hours round trip. We were on a wild goose chase from 10 AM until 5 PM. Because of this lost day, we weren't able to finish our project. Had we had the tile a day before, we would have definitely finished. In addition, I was only charged 2.99 per square foot by the company I purchased from, whereas Cielo was going to charge me $6.50 per square foot for the SAME exact tile (type and size). For consumers: I'd advise you to do your research. For the Cielo Team: Communication is key. I know that starting a new business is challenging and there is a lot to figure out. I'm empathetic about that. BUT, in my opinion, there is no excuse for communication lapses.

    I had been looking for quartz for my kitchen remodel I was planning to drive to San Jose, but…read morehadn't had the time. I happened to stop by after the gym, and came back with my husband. Although the store had just open, and they seem to be finishing the showroom. Monica & Eduardo were extremely friendly and helpful. They made sure we were happy with choice, and gave us a great price. The also found us beautiful subway tiles for our backsplash. I can't wait until my kitchen is done, I will definitely come see them again when we decide to start the remodel in my bathrooms. Thank you and good luck with your new business.

    Custom Tile Creations - tiling - Updated May 2026

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