Working with Mai was one of the best parts of buying our home. She was always available when we had…read morequestions, kept us updated throughout the entire process, and explained everything in a way that was easy to understand. We never felt like we were just another client-she genuinely cared about helping us get to the finish line. Buying a home can be stressful, but Mai stayed on top of every detail and made the process as smooth as possible. Her professionalism, communication, and dedication gave us confidence every step of the way. We are incredibly grateful for everything she did and would recommend her to anyone looking for a loan officer they can truly trust.

Mai Thank you so very much for all your help always!…read moreI am recommending her to everyone she is always helpful,nice, on time and very friendly and professional!

Honestly, my refinance started off pretty stressful, but Angel Chavez completely turned things…read morearound. He stepped in and took over my loan and from that point on, things felt much more manageable. He was always clear, easy to talk to, and kept me in the loop. He also made sure the original terms I was quoted were honored, which I really appreciated given how much rates were changing at the time. We closed on time and everything went smoothly in the end. I'd definitely recommend working with him. I'm really grateful for his help and would absolutely recommend him.

​Caution: Non-Standard "Teaser" Rates & Bait-and-Switch Tactics…read more​I had a very concerning experience with Optimum First Mortgage. I was initially quoted a highly specific interest rate of 5.123% (a non-standard figure in this industry). Based on this quote, I submitted my sensitive financial documents and authorized a hard credit pull. ​Once they had my data, the rate was significantly increased. When I questioned this, the Sales Manager (James) admitted in writing that the original quote was based on "incorrect input assumptions" and was a "human error." This feels like a classic bait-and-switch: lure the borrower in with an unrealistic rate to harvest their data and credit authorization, then claim "clerical error" to move the price. ​I have officially withdrawn my application and filed formal complaints with the CFPB and the California DFPI regarding these deceptive practices. If you are shopping here, be extremely wary of any quote that seems too good to be true--it likely is. UPDATE TO RESPONSE: Nice try shifting the blame. The data I provided didn't change, but your numbers did. You provided a correct quote, then dangled a fake 5.123% rate to get me to apply, then 'switched' back to the higher rate after harvesting my data. Your Sales Manager already admitted the error was on YOUR end, yet here you are publicly blaming me. This is exactly why I've filed formal complaints with federal and state regulators (CFPB and DFPI). Prospective borrowers: if they quote you a weird number like 5.123%, run. They are just 'capturing the lead' with a rate that doesn't exist.

Julie Aragon and her team are simply exceptional. I've had the opportunity to work with Julie on…read moremultiple transactions, and every single time I walk away impressed, not just by the results, but by how she gets there. Her professionalism is top-tier, but what really sets her apart is the way she builds relationships. Julie brings a rare mix of creativity, energy, and genuine care to her clients. People don't just feel "handled"...they feel understood, supported, and confidently guided through what can be a very complex process. She's honest, communicative, and relentlessly hardworking. You always know where things stand, and you always feel like you have a true advocate in your corner. If you're a first-time buyer, especially, Julie is a no-brainer. She has the ability to simplify the process, remove the stress, and actually make it an enjoyable experience.

Third time we've used Aragon. Closed in record time. Her team is always always on top of…read moreeverything. I'll be back for a fourth time.

My wife and I are first time home buyers and we had a great time consulting with Steven! From the…read morestart, he was very responsive, professional, and courteous. He also took all the time to answer our questions and explain any loan concepts that we were confused about. Working with him really does feel just like working with a friend who has your best interests in mind. We did end up proceeding with a lending branch in our hometown of Irvine, but we want to say that Steven offered us the best rates and service out of any loan officer we spoke to and we would highly recommend his services!

Steven was great and easy to talk to when I had questions. He made me feel comfortable on my…read moredecision and was informative every step of the way. I highly recommend this guy!

We have used Aaron Madonna, from Endeavor Mortgage, to re-finance in 2018, 2021, and get a HELOC in…read more2023. He is very direct and honest and gets his loans completed quickly. Aaron is with you every step of the way and always follows up with next steps; with Aaron you are never left wondering what's going on. Aaron is also the best at finding you the best rate, even better than our family friend. He is so good that I have referred him to my aunt, my mom, my cousin, and 2 of my friends and they have all used him. We all now have a "loan guy" and I hope he never retires because with Aaron you know there isn't anything hidden.

I just got my house refinanced with Endeavor. I worked with Aaron Madonna and he was not only super…read morenice and informative, he looked out for my best interest. He worked really fast and stayed in close contact with me the whole way through. It took less than a month from start to finish. So easy and stress free! I would wholeheartedly and highly recommend working with Endeavor Mortgage and more importantly Aaron Madonna. He is awesome to work with.

Working with Chenine is so refreshing. First of all there is her cheerful personality that makes it…read moreeasy to keep communicating with her. And because she is definitely on top of everything during the entire process. Her turn around time is quick and she give you the feeling that you are her VIP client. She send us a video explaining what we saw on the documents, which made it way easier to understand. Refinancing is definitely not one of my favorite things to do, but she has talent to make it effortless and fun. I would recommend Chenine to anybody who has a mortgage and is looking to refinance or to first time buyers. She is one of a kind and works hard to get you what you need.

A really good friend recommended Chenine so the expectations were pretty high. I must say she…read moreexceeded our expectations!! Extremely helpful and knowledgeable! She helped us find the best rate possible and stayed within the timeline she gave us. Quick to reply and answer all our questions! Could not be anymore happy and satisfied with Chenine's service!! Thank you Chenine!!

We started looking for our first property in April but unfortunately with a wrong lender until we…read moremet Brad and his team which ended up being the best thing ever happened to us during the process. I think I would give him 6 star review because of his knowledge, dedication and professionalism. He made our dream come true and turned our previous bad experience into a great memory. I highly recommend Brad and his team if you want be sure that your in good and honest hands. Thank you Brad and CLS Team for making our American dream come true.

I'm pleased to write another review for CLS Financial, specifically for Brad Fish. This is my…read moresecond time working with Brad, and he makes the entire process from offers to escrow incredibly smooth and efficient. His exceptional communication skills and calm demeanor are comforting during the stressful experience of making offers and going through escrow. Brad's stellar reputation in the Long Beach community is well deserved. I highly recommend his services.

UPDATE: 11/30/18. I finally decided to call back and spoke with Rich A. We talked a bit and I…read moretold him what I wanted - to take some of my equity and payoff credit card debt - refinancing my mortgage. Initially he said he would put together a package. A little while later I got an email saying we were not at the correct LTV ratio to refinance. WHAT THE!!? Ok I am new to mortgages but I thought you could refinance at ANY time, not just when you have under 80% and can lose the mortgage insurance. Also, he should have known that while initially on the phone with him. I told him specifically what our mortgage was, how much I wanted for CC and what our home should appraise at. Btw, they check the value of your home based on websites like Redfin and Zillow and Trulia. We've done some extensive remodeled which obviously would not be reflected in the websites estimates- but that wasn't even taken into account. Our home was flat valued at market rate for the AVERAGE unit in our area. No thought of compensating for the kitchen gutting and remodel or the bathroom refresh, which can add serious value to equity. Not even a suggestion of an appraisal Just a flat out "we cannot help you" Hmm, someone out there will refinance us and get a good chunk of change doing it - and we will pay off our CC's and still have tons of equity -just not with these folks. Good luck and God bless .... Review 10/20/18 approximately - I don't know ... I heard the ad. I went to the website and filled out the contact form. I waited for a call back. Nothing. I called the number that was the personal phone of owner. Left a message requesting a call back. Nothing. So.... what's up? Selective responding?

Highly recommend Park Place Funding for refinancing. We had a particularly special set of…read morecircumstances that needed extra attention, extra work and heaps of perseverance to see our refi through and Park Place Funding was the team to do it. Hats off to Rich, Kym, Martha and Team for working through this with us. You did a great job. God bless!

DO NOT USE TIFFANY OR PROGRESSIVE LOAN FUNDING! We almost…read morelost our house because of her. Not a Direct Lender and the company over charges. If we didn't switch to another lender we would have lost our house. Reporting to BBB and National Association of Mortgage Brokers.

Tiffany is by far the best part of my house purchasing process. She is knowledgeable, patient, and…read morecompassionate. Tiffany was communicative and efficient. Her timelines were always accurate and we closed in my 30 days. I will never purchase a home without using Tiffany.

Highly recommend using Kuvaal Patel and Kathy Perez from Anderson Real Estate Group!…read more They are awesome group of people that made our home selling process so quick and easy. They have been transparent from the start.  Listened to our needs, provided their opinion, kept us informed every step of the way, and made things happen for us! Communication is our top priority and we made it clear that is what we expected from the team and that was exactly what we received! Thanks again for the awesome work guys!!   The Trinh Family

worked with Bushra to start looking into homes with my husband. she is super sweet and…read moreunderstanding. she's willing to help in anyway. i appreciate her kindness and patience with us, as it was our first time looking for a home!