Anchor Escrow helped me through 4 escrows this year and I highly recommend them! Melanie was always there to answer my questions, explain things and offer helpful advice! She got me through the process as easy and quickly as possible! Thank you, Melanie and staff! Jeannie H. read more

Anchor Seaport Escrow - Jeannie H. - Real Estate Services Near Me - Long Beach, California

Pray you don't have to use this escrow company. They are horrible at their job. Make numerous mistakes. Poor communication. Also Kim is super rude, avoid her if you can read more

There is no other escrow office that works as hard as this office! Bianca and Carolyn are hands on and always ready to help in a very professional manner. My number one choice escrow! Thank you for always helping me helping folks buy and sell homes! Inger Goodman Century 21 On Target read more

Just like other buyers who got scammed by this company's scheme of confusing buyers by having seller not complete the work in time, I was also scammed...when I called to complain about not receiving correct amount of fund I was guaranteed by the seller, they hung up on me twice. Be smart and choose another company when seller insists using Anchor Seaport Escrow!! I will definitely contact the Consumer Protection Agency regarding their suspicious activity involving Sellers. By the way, I have not met the Seller yet, not even once....this is the first time in my life where Seller refused to show his face when I was buying a house. I just have this uneasy feeling it has something to do with ANCHOR SEAPORTS' scheme of things. read more

Make sure and DOUBLE-CHECK any document they send your way. They make mistakes over and over, and never admit it, they just gloss over their errors that can have HUGE ramifications. I would rather have a 6 year old in charge of my escrow next time. read more

I'm completely satisfied with the service received from Anchor Seaport. Went with this service which was selected by my realtor, and Jennifer was prompt and responsive from the start to finish (responding within the hour, and even followed up to let us know she received the documents). They provided everything I needed, including electronic versions of the documents and signing paperwork via DocuSign. This is important to me especially in working with any business as I'd prefer to be paperless. The escrow closing with Joyce was really fun; she was patient, knowledgeable, and bonus point for getting me excited to close. I went into the office since I was near the office (and parking was easy to find), but I believe they also offer other alternatives if you can't come into the office to notarize. Overall, it is your job to question and confirm all the numbers to avoid mistakes, and be understanding that there could be multiple versions of the documents as there are a few parties involved, so getting the numbers right may be painful. Help them help you. read more

My Broker represented the Buyer in this transaction, and the Seller's Agent selected this escrow as part of the purchase agreement. Overall, they were mediocre, but the communication was scarce between escrow and our client, and our escrow officer, Bianca Aboytes, was very unprofessional. We were told that the transaction wasn't going to close on time, because our Buyer was not able to sign until after hours by escrow. After we spoke to our Buyer, she said she was available to sign at 7:30am the same day (not just 7:30pm as escrow had mentioned) so we could get the documents to escrow by that Friday. Meanwhile, escrow is sending out emails letting us know it won't close on time, because our client could only sign after hours. I found a notary on "their list" that can meet our client in the morning and let escrow know, and she responds "please let us handle it". Which I understand, however, they weren't handling it, which is why I intervened to get the deal to close on time in the first place. Secondly, my broker emailed Bianca in the beginning of the transaction, who to make his commission check payable to, she didn't make the change on the check he received when the transaction closed. and when my Broker reached out to her to ask what happened, she responded that they needed a formal CDA. Again, no problem, but why wasn't this requested 3-weeks ago when he sent the email requesting the check be made out to another entity, and not after she already cut the check in the wrong name. My Broker was frustrated, and her response was, "I am sorry you are frustrated, you mean like me asking for the BRBC for two weeks to be in compliance." First off, one has nothing to do with the other, and how extremely unprofessional for her to respond to an agent, or anyone, that way. I would highly not recommend working with them. My Broker informed her boss about this, and hasn't received a response back from her either. We all make mistakes, it would have been wise to just say she dropped the ball and ask for the CDA then, rather than snap back. read more

We worked with Rosie and she did a fantastic job. Communication was excellent. Rosie was responsive and efficient, ensuring a smooth closing process for all parties involved. I highly recommend Anchor Seaport Escrow and will be using them again in the future. read more

I worked with Rocio on my first escrow and she was very helpful and kind during the process. It was a shorter escrow and she was very patience and answered my questions in a timely manner. Thank you Rocio and Anchor Seaport Escrow for all your help in buying my first home! read more

Be very careful when dealing with this company !!! We purchased a home and this company was chosen by the sellers agent to handle escrow in the beginning the process was smooth but at the end things got very unprofessional and unfair to us as buyers. Our escrow officer had us sign documents when the seller and his agent had yet to preform and get necessary permits to close the sell . As licensed professionals they could placed us in a bad situation . I believe they where in cahoots with the sellers agent and was doing with he asked even if it was unethical and borderline fraud . My take is this company protects the sellers agent because they need the business and buyers need to be ware a read more

We had an awful experience with Anchor Seaport. They were chosen by the seller and I would NEVER work with them again. My biggest complaint is their poor communication. Emails go unanswered or they respond with one word answers. I am a stickler for quality written communication. I expect a professional response. I think we changed escrow officers in the middle of the transaction. I say "I think" because it was never actually communicated to us. When I would call the office I was usually told that our contact was at lunch or with a client and there was no one else available to give an update. Instead of taking a message the receptionist asked me to call back. We almost didn't close on time. Everyone contributed to the delay but Anchor Seaport refused to take any responsibility for their piece of the issue and instead, they blamed us and our lender. Overall - very unprofessional. read more

I really hate to leave a negative review about this company because they seem like decent people, but there is a definite lack of detail when it comes to the closing statement (the breakdown of how you get paid). The first mistake: Wrong total pay off balance on my home, which did not include payments that we've made over 2 1/2 years. The second mistake: Wrong mortgage per diem and mortgage insurance pay off. I actually had to call my bank and verify this information in order to get a correction. Now, I'm not sure if both of these mistakes would of washed out and been corrected without saying anything, but if I didn't carefully read the Seller's Closer Statement I would basically be short $12,135 on the fist mistake and $1,841 on the second for a total of $13,976! I also think that a $25 fee for a direct deposit is ridiculous. They were very prompt and courteous in all my communications about all this but still, this was a little troubling. I wouldn't use them in any future real estate deals. read more

I have NEVER had a bad experience with Anchor Seaport Escrow and I have been a client for a long time. They are the escrow company my mortgage banker uses exclusively and I see why. Daniel Lopez always has the information needed and is willing to explain anything we don't fully understand as it relates to the paperwork we are signing. He has also come in early or stayed late when circumstances dictated it. However, I do agree that it is up to the lender to explain the nuances of each loan not the escrow officer. The escrow officer can and should explain the paperwork a client is signing but not the details of the loan. If you get to escrow and you're in the dark about your loan your lender has not done their job. I have refinanced my homes several times and would highly recommend this escrow service to anyone. read more

Daniel Lopez and his team are the best! Our dream vacation home is now a reality due in great part to his patience, professionalism and determination to get the job done. If you're looking for someone who measures his success based on your satisfaction, look no further. Daniel, thanks for all you help. read more

Susan Buenfil and her team are amazing!! She is professional and very efficient! Susan communicates with you at all times and with all parties! She will get the job done! If you need net sheets for your sellers or whatever you need, shes very responsive! I will use Susan for all my future listings ! Please message her or call her, she will take care of you and your clients! Amazing!! read more

Shout out to Susan Humphrey at Anchor Seaport. I needed a closing statement and copy of a commission check for a transaction that closed over a year ago. She was pleasant, helpful, courteous and sent the information to me within 5 minutes. Thanks so much. read more

Rocio and her team at Anchor Seaport Escrow were a pleasure to work with and I would highly recommend them. Rocio was extremely responsive, professional, and helpful throughout the entire escrow process. She met us outside of their business hours on the weekend to keep the closing process moving, which we appreciated. On top of that, Rocio even credited us for an issue that was no fault of her own but a mistake between the seller and the country recorder's office, so she saved us money in addition to having wonderful customer service. I hope to work with Rocio, her team, and Anchor Seaport Escrow again in the future. read more

Jennifer is the best escrow officer you can work with! I am a real estate Broker and have depended on her extensive knowledge when dealing with some difficult transactions. Whether you are a real estate professional or just selling or buying a home or business I strongly suggest you consult with Jennifer at Anchor Seaport Escrow. p.s. It is the responsibility of the loan officer to guide the buyer through the signing of loan docs. Sincerely David Black Heritage Realty Brokers read more

Great company! Daniel Lopez was excellent for many of our escrows. I would recommend their services to anyone who wants a professional company. read more

Anchor Seaport Escrow is the best we've worked with! Professional yet personable, communicative, responsive and always willing to help with even the most minor of questions & concerns. They are very flexible and always work with us to get everything done that we need. Thank you, Anchor Seaport Escrow! Kre8tive Conceptions read more

I used Anchor when I purchased my house and I used them again for a mortgage assumption/deed transfer. Susan Buenfil handled the latter transaction which was kind of an atypical transaction. Nonetheless, she worked with my mortgage company to figure out what had to be done and clarified it to me. In the end, everything proceeded smoothly. Both times I dealt with Anchor I found they were well organized, efficient, and they returned emails and phone calls promptly. I'd certainly work with them again. read more

I highly advise that you DONT USE Anchor Seaport Escrow!!! I just purchased my first condo and they missed signatures on my loan docs and took their sweet time to fund my loan. this extended the process a week longer which in turn cost me more money in rent. The atmosphere is very unprofessional and it just was just a bad experience all together. avoid this place like the plague!!! read more

I did not have a very good experience with Anchor Seaport. They were the escrow company selected by the seller of the home I purchased. Throughout the process, they were not communicative at all. My emails went long without a response, and the responses were partial and incomplete answers to my questions. I was assigned person A as my contact, but whenever I called I was given over to person B, and when I went in for my signing appointment, I was sent with person C. I felt like I had to explain things multiple different times, and when it came to questions, persons A, B, & C all had to call each other to try and find answers. In the end, those answers were wrong. At my signing appointment, there was little to no help with understanding what documents I was signing and why. They just slid them in front of me, pointed at the line, and basically said "oh, this is just general stuff, nothing to worry about. Sign there please." I really felt like they could have done a much better job of walking a first time buyer through the signing. In addition, they were very silent on the day of recording, which led to a lot of frustration in wondering whether closing was going to occur on time, and when the check would be ready for me. They made no technical errors, and the closing did occur on time, but throughout the process they were very confusing and not communicative in the least. I cannot in good faith recommend this agency to anyone. read more

Very poor communications...! I may have caught them on an off day when I went to sign papers, but the receptionist was not very polite (I asked to use their restroom to which she replied "in a minute", then 5 minutes later had to escort me to the restroom.... The agent that notorized my signature was no more polite/customer service oriented... The whole process they make you feel like they're doing you a favor, not like you are a customer... Then they sent my check to me which was a very large sum but they sent it no signature required.... It sat on my door step because I was not home and I did not see the front door for 2 days as I enter through my garage. With all the choices out there, I would choose someone else. This company is not very professional. read more

I've worked with many, many escrow companies in Southern California and Stephanie at Anchor Seaport is amazing. She is smart, responsive, professional, and detail-oriented. She anticipates and solves problems before they occur and delivers outstanding service. We frequently recommend Stephanie and Anchor Seaport to our clients. read more

We use Anchor Seaport all the time. Daniel our escrow officer, will work Saturdays, Sundays or way after hours to get things done. If you know anything about" Escrow Companies", this is unheard off. Lastly, In reference to the unhappy person who gave the bad review....people like you make me insane! First of all you have no idea what your talking about! Escrow companies have nothing to do with what is on the loan docs!!! It was your bank and loan officer who dropped the ball. Its a shame that "yelp" even entertains people like her. FC read more

I am assisting a realtor from time to time and we have worked with Stephanie Macintosh . She is always pleasant prompt and knows her business. I would definitely recommend using her for Escrow. read more

Just finishing up the process of purchasing our first home and I've got to say that anchor Seaport Escrow did an amazing job I want to send a special thanks to Bianca Aboytes which in my eyes is a great asset to the company she was very thorough in explaining everything to me. She made me feel real comfortable about signing everything very smooth process I wish everybody in the house buying industry could live up to her standards great customer service skills made me feel like I was dealing with a family member more than a loan officer if I had a recommend anybody I will definitely recommend Anchor Seaport Escrow and Bianca Aboytes . Once again a big thank you from myself and my family read more

I have experienced great service from Mary Howard at Anchor Seaport Escrow. In one residential and 4 commercial transactions they provided great communication and smooth process in each. I would recommend Anchor Seaport Escrow to anyone wanting the best service. read more

I use multiple escrow companies throughout my career. Anchor Seaport Escrow is the best. No one is perfect. but when mistakes happen you want to work with a company who accepts them and corrects the issue without any additional headaches. read more

Danial at anchor Seaport is the best especially if doing Mobil homes having spent my 25 years in the palm springs desert real estate and loyal to our great gals out there , I was afraid I wouldn't find the same here in Long Beach. But So very grateful to find Anchor Seaport. As we all know not every co. Will do Mobil homes . thank you for your great service . read more

I have been working directly with Jasbir Singh and it is great working with such a professional!

I have been in the real estate business for over 24 years and I have never encountered such a sorry escrow company beginning with the rude receptionist that makes you feel as if you are wasting her time, the assistants cant take responsibility for their mistakes and trust me there were many. In these times of economic crises you would think that service oriented businesses would go above and beyond the call of duty, on the contrary they have no urgency and do not take any kind of initiative to follow up on your transaction. I will never ever recommend this company, for they made me feel as if I was a "one night stand" if you know what I mean. I was treated as if I was a number. Terrible experience!!!!!!! read more

Hi Susan, I just want to thank you for the great Job, although this was our first transaction, and we don't know each other, this is what I felt during the last 30 days. I felt like VIP client, I felt that you guys really cared about my file and I was not just another file or another escrow number. Every-time I emailed you with a question or for update you guys were very patient and very professional with me. And by the way, Jasbir did a great job, you have a great assistant. So, Thank you so much.. read more

Hard to believe there are no reviews here. This group is truly first class. I had two escrows through them in 2017 and they were so conscious, great at communication, and really demonstrated themselves as professionals throughout the process. Twice. Available by phone or email whenever I had a question. And even after one deal wrapped and the mortgage company had screwed up on the paperwork, Bianca went above and beyond to get it corrected while protecting my interests to avoid problems down the road. read more

I have worked with Anchor Escrow since the original owner made it one of the most reputable escrow companies in California. She was very particular about who she sold it to and negotiated in private with Jennifer Sterud, the current owner of Anchor Seaport Escrow. Ms. Sterud has maintained the integrity of this company and she, in turn, is particular about who she hires. She's never had to manipulate with the extravagance of parties to entice agent/client loyalty. The service provided is what fills people with the desire to become loyal customers. read more

I've always had wonderful experiences with Anchor Seaport! Rosie Banda is AMAZING!! She goes above and beyond with EVERY transaction!!

BE WARNED! STAY AWAY!! Do not have the bad experience I had. Stephanie M did not/would not send out the estimate of final settlement (due 7 days prior to closing). The final settlement statement was emailed 6 hours AFTER funds were wired & then only after constant hectoring by broker/agent. They charge top dollar while providing Dminimal service. read more

As a Realtor, I've used this company for years, with good results for my clients each time. I had to respond when I saw Jessica's poor review. Escrow does not and cannot fund loans, Jessica's lender (bank or mortgage company) was the only one that could have done so. As far as missed signatures, who did the signing? The buyer should have signed the loan docs as indicated, did she not read the docs? Jessica is mad because of the complex and slow process, she seems to want to throw blame around. Don't listen. read more

Daniel worked diligently to get my listing closed! He is attentive to emails and responds quickly. I truly enjoyed having him handle all details. It was a 1031 exchange and there was nary a hiccup!!! read more