I was very impressed with the helpful staff. I had a raincoat that I bought at a store over a year…read moreago. I have not even taken tags off, but I am now 3 sizes smaller. I went to North Face to get a new coat for an upcoming trip. On a whim, I brought old raincoat along. They gave me 40% of tag price toward a new raincoat. They were very helpful, and frankly I did not expect even the amount they offered. Great staff.

Store manager Rylee told an African American woman that a Northface coat she returned for feathers…read morebeing found in giant balls could not be returned an honored by Northface return policy. The woman told Rylee the condition of the coat over the phone and stated Rylee told her she would allow her return it and get another one free. After being reminded of that Rylee then said she take an extra 30% off of a lowest new coat. The coat she bought was identical to the one she brought in. Instead of of 80% off with 60% off and 30% that woman had to pay over $100 for a $350.00 coat. We were flabbergasted by Rylee acting racist and not following the free return lifetime Northface return policy. As the customer took pictures of the returned coat we did too. It's disgusting.

Greeted right away as I went in. So colorful inside. Another company with a good business model,…read moreusing 1% of its annual revenue to support non profits which reduce poverty through health care, education and livelihoods. Sustainable materials and factories which treat workers right. They have a good selection of bags and winter wear. I will want to bring my son here to get a coat. And maybe a new backpack.

From the owner: Our founder, Davis Smith, grew up in Latin America and lived for several years in Ecuador. When he…read morewasn't in school, Davis was exploring and camping in Cotopaxi National Park. It was here that he developed a lifelong reverence for the strong, hard-working people of the Andes. His time in Latin America also showed him the plight of those in abject poverty. Davis later moved to the United States, where he pursued advanced degrees in business and international studies. He started several successful e-commerce businesses, two of which took him to Brazil, where he lived from 2010 to 2013. Despite his success, he wanted to do more to make a difference in the world. For his next venture, he decided to merge his love of travel with a poverty-fighting business model. Each customer's purchase would give to those living in the world's poorest regions. He named the company Cotopaxi to represent the spirit of adventure, optimism, and determination that he'd experienced during his time in Ecuador.

Awesome day rafting! Sam was a great guide so ask for him if you can! Everyone there was super…read morehelpful so make sure you choose RMOC for your day on the water.

Cannot say enough great things about the guides at RMOC! I just finished a 4-day kayaking group…read moretrip (both on a lake and the Arkansas River). Our guides (Allyson, Kate, Lee, and David) we're super knowledgeable, friendly, and most importantly, always kept us all safe. Many of us had zero-low prior kayaking experience and helped with everything from getting us fitted for our gear, making sure we can exit our boat if we flipped over, particular strokes, and how to navigate the rapids. Definitely recommend booking a trip with RMOC!

Wanted to find a lightweight winter jacket. The associate was helpful and explained the different…read morestyles and options. They don't rate their items by temperature ratings so it's a little difficult to gauge if the material would be warm enough. I tried some jackets to see which I preferred and took photos of the tags to remember them. They have large fitting rooms even though the store doesn't look big from the outside. Even a seating area in the middle for people who are waiting for others to complete their shopping. Prices weren't bad at all for winter jackets. But sizing selection was not great in my size.

Very disappointed, the manager was very rude, he had a Gilligan like appearance like from…read moreGilligan's island. I was wanted to buy a baseball type cap and jacket for my son and a pair of pants for my wife. When I asked if they offered any type of military discount, he said it only applied those items that were for me personally and not to any of the items I was purchasing. We've bought thousands of dollars from this store previously. Sad we really like this brand but definitely will be taking our business elsewhere. Will no longer be shopping at this store anymore.

I like their bags and business model. Recycled and organic materials which are durable and…read moresustainable. Ethical and eco-friendly manufacturing. Came by to see their newest location. The associates are so friendly and welcomed me warmly. They have a good selection of clothing, bags for travel and daily use and accessories. I was so tempted by a little backpack to hang from my actual backpack. The prices of their bags are comparable to others in the same category. Will have to consider some items for Christmas gifts.

Purchased a suppressor, after two years and no suppressor contacted Kenny to get info. on what was…read moregoing on. Said he was renewing his FFL, so couldn't get any info. from ATF. Asked for money back, said on numerous times the check was sent and of course never received one. Now he's closed and I will do all within my power to make sure he stays that way. He's dishonest, too bad seemed like a nice guy at first.

He took $50,000.00 of guns and parts from me, sold it, and never transferred the $$$$$ to me. He is…read morea master of not telling the truth