My husband and I had some engraving work that was extremely important to our business and future…read moreprofitability. We called around and spoke with numerous engravers in the DFW area. Most conversations went about the same and some even frustrated us. Then we called Custom Laser Engravers... Stephanie took the time to understand what we needed, including what we wanted the end result to look like. She asked questions, including what the items I wanted engraved are made of, instead of making an assumption, like the others we spoke with did. She told me they have more than one engraving machine and multiple techniques they can use to get different desired results. Before knowing they were getting our business, they helped us set up the artwork and gave us advice on how to achieve the look we wanted. Best of all, she was able to speak in layman's terms so I could easily understand her. Her extra time and attention resulted in our making a change in our plan, necessary to achieve the result we wanted. She was 1,000% more friendly and knowledgeable with what she could do on each item, based on the materials (instead of the item names), than her competition. She was able to tell me how quickly the job would be done (faster than her competition!!), and exactly what it would cost. Overall, Custom Laser Engravers was professional, honest, transparent, friendly, knowledgeable, and they did an outstanding job on our engraving! We are now customers for life! UPDATE: We are now repeat customers and still VERY happy with both the service and end result of items engraved.

Great job, done quickly! I had a microphone personalized for a colleague. Looks great. The work was…read morecompleted before I even finished lunch! I will definitely return for other projects.

I went ahead chose this small business to print a plaque for the wooden container I chose for my…read moreMom's ashes' final resting place, and their pricing and promptness satisfied my needs. I took one star away as when the employee opened the door to their production room, there was a huge Trump flag on display.

Janelle was kind, professional and very knowledgeable! They really care about people and it…read moreshows. Fan for life.

Great results at a very fair price! My Rolex came back looking like a new watch. I would highly…read morerecommend for any of your watches as the care is spot on!

Always great work! Today he cleaned up and serviced my mother in laws watches and did a great job…read moreon both time pieces of hers.

She was very kind and professional. I took her my sons baby bracelet to get buffed and engraved…read morewith my granddaughters name. She did her best to make sure I was getting each letter exactly how I wanted and it came out PERFECT!!!

Very prompt in responding to request. Very personable and professional and did a beautiful job…read morethat was beyond our expectations! Highly recommend her!

These folks are the best. We bought an Epilog Fusion Pro from them (a significant investment for…read moreour business), and I continue to be impressed by the machine and the fantastic service they provide. They go out of their way to help and ensure you're happy. Jeanette, in particular, was truly a pleasure to deal with. She's super responsive and is invested in ensuring you're getting what will work best for your business. The machine has exceeded our expectations, and our only complaint is that we should have taken the plunge sooner. Overall, very happy and excited to continue working with Engraving Concepts and Epilog for years to come.

Great customer service. Educated on products and helpful in providing the best product for your…read moreneeds. Machine works great and training was good. Would definitely purchase from Engraving Concepts again.

I accidentally broke my glass retirement plaque. Claudio fixed it, and it was ready the next…read moremorning.

I had a wonderful experience after many other engravers were not able to process my pieces (crystal…read moregoblets). The price was reasonable and the turnaround only took a few days. Excellent communication. I'll definitely recommend this location if anyone needs something oddly-shaped engraved.

Crystal images have been supplying expertly crafted trophies for our Annual Charity Golf Tournament…read morefor the past three years. They have a wide range and an expansive selection of trophies, plaques, sculptures, for any occasion, celebration, or commemorative event. Crystal Images offers items for the budget conscious and those looking for a little something extra. Their novelty trophies are an especially big hit for our first place in the Ugly Pants contest. Even with the reduced inventory and increased supply chain issues that have been felt throughout the entire country with the pandemic, the team at Crystal Images were able to keep prices reasonable and the quality of their products high. The staff is always very friendly and accommodating, and always find a way to get the customer what they need. It's always a pleasure dealing with Melanie and the rest of the team. If you need the perfect compliments for your tournaments, events, and celebrations, give Crystal Images a call. They'll take great care of you.

I have ordered several items that were to be engraved - both for very sentimental occasions. The…read morefist one was perfect and exceeded my expectations. When I received the second one I was disappointed as the engraving was very hard to read. I contacted the representative with my concerns. Melanie did not hesitate and told me to just send it back and she will have it re-done. She did and sent it back to me and it is PERFECT. Melanie and this company have renewed my hope that exceptional customer service still exists. No doubt I will continue to order special items from Crystal Images.

Found this company on here and was pleased with their work. I sent an email over the weekend. I…read moredidn't expect a response but received one. My item was ready and perfect! They provide an example of final product so there's no wondering if everything will be perfect!

I use All American for anything I need at work. Debbie the owner is extremely accommedating and…read morealways willing to go the extra mile to insure you get exactly what you want. They are in the older part of Arlington on Abrams just past Davis where all the beautiful historic houses are. The driveway is very narrow so be careful not to miss it. The entrance is in the back so juat pull around and park, there is plenty of space. The whole house is open and full of samples- and if you want to borrow any of them to show someone they are more than hapoy to let you take a few. They also have tons of books if you don't see anything you like. I always go in with a crazy idea in my head and just describe what I want to Debbie and she always have a few suggestions right on the spot. They do a lot more than trophys and plaques- anything from stitch work, promo items and frame work. It's family owned and operated too- always a plus!

Amy was absolutely amazing through the whole process!! She helped me with all of my requests and…read morewas an absolute pleasure to work with! The engraving turned absolutely amazing and I can't wait to give them to my wedding party!

if you want a professional, beautiful, quick job, call Amy. Her work is quick and stunningread more

If you're looking to purchase awards, rubber stamps or have some engraving done...this is your…read morespot. Diane & Co. are simply AMAZING. They always exceed my expectations. The quality is always great.... the personal serves and attention to details - outstanding! I trust D&R with my business orders and my personal orders. It's hard to find these types of award shops ...I'm glad there's one in Irving.

I have had custom engraved signs that we are required to use on new construction sites made by D&R…read moremultiple times. They provide fast and friendly service.