I have ordered several items that were to be engraved - both for very sentimental occasions. The…read morefist one was perfect and exceeded my expectations. When I received the second one I was disappointed as the engraving was very hard to read. I contacted the representative with my concerns. Melanie did not hesitate and told me to just send it back and she will have it re-done. She did and sent it back to me and it is PERFECT. Melanie and this company have renewed my hope that exceptional customer service still exists. No doubt I will continue to order special items from Crystal Images.

Crystal images have been supplying expertly crafted trophies for our Annual Charity Golf Tournament…read morefor the past three years. They have a wide range and an expansive selection of trophies, plaques, sculptures, for any occasion, celebration, or commemorative event. Crystal Images offers items for the budget conscious and those looking for a little something extra. Their novelty trophies are an especially big hit for our first place in the Ugly Pants contest. Even with the reduced inventory and increased supply chain issues that have been felt throughout the entire country with the pandemic, the team at Crystal Images were able to keep prices reasonable and the quality of their products high. The staff is always very friendly and accommodating, and always find a way to get the customer what they need. It's always a pleasure dealing with Melanie and the rest of the team. If you need the perfect compliments for your tournaments, events, and celebrations, give Crystal Images a call. They'll take great care of you.

This is my 2nd experience with Castle Trophy- but it won't be my last. I needed some plaques for…read moretrophies from a National group-- and he got me exactly what I wanted- in a VERY short time frame!! I also admired all the various trophies etc. that he carries. I will definitely be back- great service! quality work!

very kind! got everything done in a hour and a half, with unbeatable prices! HIGHLY recommend!read more

Great work, excellent customer service, and fast turn around. I needed invitations printed at the…read morelast minute. Aleah took great care of us. I highly recommend!!

Small family owned business with great customer service and attention to detail. They are great at…read moregetting jobs done quickly and communicating with clients. Aleah has designed our letter head, business cards and logo. Their prices are beyond fair and they value their customers. I highly recommend this business. I not only use them exclusively for all my business printing, but also for my kids personalized party items.

Etchus is the best! I needed to engrave a special gift, and Scott was incredibly helpful. Not…read moreonly did the engraving come out beautifully, but the price was very reasonable (cheaper than other places I had called). Equally important, the customer service is top notch. Scott was kind enough to do the engraving for me while I waited as I drove from 40 minutes away. I was excited to hear that not only does Etchus do engraving work, but they can also do embroidery. Etchus will definitely be my "go to" for all personalization, and I plan to use them for corporate promotional items as well. I will recommend this business to my friends, family, and colleagues. Excellent work, great price, and above and beyond service!

ETCHUS is top of the line! I had these guys Cerakote some of the nicer custom knives in my…read morecollection(Koenig, Brian Brown) and they absolutely crushed it. Highly recommend them!

Did an amazing and super fast job engraving Stanley Oversized Jugs. The fact that Sharon gave the…read morebest price, and then tried to proactively reduce the price because there was a small imperfection that was out of her control... should be all you need to know about her quality. We paid full price as the honest ire is the issue was imperceptible and I appreciated her commitment and accountability. Will use her services every chance I get.

Very easy to work with and a great experience. Did a great job! I will be ordering more stuff.read more

Very disappointing experience with DTF Center Dallas today. I have been a customer for over a year…read moreand have spent a significant amount of money with this company, but after how I was treated today, I will not be returning. I first tried to place my order through their website, but it repeatedly showed "failed to upload" when trying to submit my files. I then used their website chat to ask for help and requested an invoice since I had already shared my Canva document with them. No one ever responded in the chat. Since I still needed the order, I began calling around 3:00 PM and had to call continuously for almost an hour before someone finally answered the phone. I was told the Dallas location was on another call and would be transferred once they were finished. When I finally spoke to someone at the Dallas store, I confirmed multiple times that the prints would be ready the same day. He said yes. I shared the Canva document, he sent the invoice, and I paid immediately. I even asked again if the order would be ready today, and he again confirmed that it would. The Shop app even showed the order being packed for pickup, so I sent my husband to the store. When my husband arrived, the first employee helping him smelled strongly of marijuana and appeared to be under the influence, which was extremely unprofessional. After that, the same employee I spoke with earlier suddenly said the order would NOT be ready until tomorrow, completely contradicting what he had told me earlier. When I spoke with him on the phone to clarify what happened, he was very rude, repeatedly interrupted me, and raised his voice instead of addressing the mistake or trying to resolve the situation. For a business that relies on time-sensitive print orders, clear communication and professionalism are critical. Unfortunately, this experience showed poor communication, rude customer service, and staff behavior that raises serious concerns about professionalism. After being a loyal customer for over a year, this experience was unacceptable and I will be taking my business elsewhere.

Initially my husband and I were really pleased with the quality and customer service received when…read morewe started using them, so pleased that we would drive from Fort Worth and Lancaster for services. Well here lately the customer service has drastically decreased. The chick with the curly hair is beyond rude and unknowledgeable of anything asked. She doesn't greet customer and appears to get an attitude when asked to do her job. I honestly dnt know how she got a job working there. Anywho after the frustration she cause us today we will not return and if I was the old me she probably would have caught these hands, But yes everyone else was a pleasure working with!!

So easy to get my order placed and received. Stocking turned out great! They matched the color and…read morefont perfectly. Good communication, and able to pay online.

The ladies are friendly and helpful. I had some kitchen towels embroidered with grandkids names for…read moremy mother in law and she was teary eyed and loved the gift so much. Thank you!

Mr.Kei was very informative and tentative to answer any questions I had about the tops we were…read morehaving printed. We also had difficulty getting the correct file sent for the design, but Mr. Kei was very patient and accommodating for us. The shirts were done a day ahead of time, and the quality is superb!! I would highly recommend Custom4all to anyone. Great service! Thank you Kei!

Very quick service and quality embroidery! The communication was great also. I will use them in…read morethe future