We've been using Neptune Pool and Spa for about six months, and our spa has never looked or felt…read morebetter. The water stays perfectly clean and balanced, and they're always on top of maintenance and chemical adjustments. When our heater started acting up, their technician arrived the same day and got it running again quickly. Friendly, professional, and truly reliable -- highly recommend their service to anyone who wants worry-free spa care!

Steve (owner) and his team have been a HUGE help in completing a spa repair another well known pool…read morerepair company had been failing at for years. Our jets- previously told by aforementioned other company would need to have concrete torn up to access - work perfectly after a short VERY affordable visit. He's also working with us on pool repairs that the same other company tried to severely mishandle before our maintenance person finally realized Neptune's service and expertise is the only company we can trust to get the job done properly, on time and at a fair price. We're grateful to have found a great team to ensure our community pool and spa are working well and we can enjoy them all season.

Amcon provided us with swift and expert service when our pool pump and filter started failing. We…read morehad set up an appt with another pool service company that stood us up, so we called Amcon the next day and Darcy in the office had someone here within less than an hour. Michael diagnosed the problem -- our 25-year-old pump and 50+ year old sand filter (!) needed to be replaced. No surprise there. He talked us through the options and provided us with a written proposal the next day with line items for the recommended new equipment and labor costs. The equipment was ordered, then installed by Michael and his co-worker a few days later -- all less than a week from when we had initially called. We were trained on how to operate the shiny new (much more energy efficient and quiet) equipment and Michael was responsive to a couple follow up calls with questions. Everything was totally professional, transparent, efficient, and reliable from start to finish. And our water is clearer than it has ever been! Amcon is definitely our new pool service and repair company of choice. Thank you!

Working with Amcon Pool and Spa was an absolute d from start to finish! From the very first…read moremeeting, Tyler and Jeff stood out as honest, trustworthy, and incredibly knowledgeable. They took the time to understand our vision and walked us through every phase of the project with clear, proactive communication. We always knew exactly what was happening and what to expect next, which made the entire process stress-free. The results speak for themselves--our backyard has been completely transformed into a resort-style oasis that my family, friends and I will enjoy for years to come. Every detail is perfect, and the craftsmanship is outstanding. If you're considering a pool project, I can't recommend Amcon Pool and Spa enough. Tyler and Jeff exceeded every expectation and turned our dream into reality!

Jesus and his team came in a rescued our pool project! We had gone with another contractor that…read moredidn't work out after being under construction for 1.5 years. We were at a complete loss as to how to get this project completed. Jesus was professional, detailed orientated, artistic, and returned calls within minutes, and completed our pool within a timely manner. We highly recommend Prestigious Pools!

Jerry (the owner) was very responsive, punctual, and clear when I contacted him to discuss a…read morecomplete refurbish of a 50 year old 22,000 gallon 18'x 36' inground pool in the Seattle area. The bid included replacement of coping, new skimmer, re-tile, re-plaster, and replacement of old electric heater with new heat pump. The bid detailed the cost of each phase of the project so that I could choose which phases I wanted (could afford) to complete. In the end I chose to complete the entire list and Jerry installed the new skimmer ($2250) for free. Jerry uses a combination of his own crew and subcontractors (coping and plastering) on my project. One can tell Jerry takes great pride in his work. He took the time necessary to make sure I understood the maintenance and water balancing of a new pool. When I decided to replace the 15 year old pool pump with a new SuperFlo VS motor he gave me a bid but did not balk when I decided to replace it myself. He even looked over my work to make sure it was done properly. I would end by saying that Jerry was very competitive in pricing (half that of AquaQuip) and in the same range of other contractors, but his customer service and communication was far better than other private contractors. I would have no hesitation recommending Prestigious Pools with the full 5 stars.

Luke is a smart, knowledgeable technician. He did good job troubleshooting and fixing our plumbing.read more

Luke responded quickly to my call and showed up the next morning at the time promised. I hired him…read morebecause I had just one clogged toilet but since he charges a one hour minimum fee he offered to also snake my other 3 toilets and cleaned two sink drains. He's a reliable and honest guy.

demon, the owner, was super friendly, helpful, and knowledgeable. We had some specific needs for…read moreinstallation, and he worked with us every step of the way until we were completely satisfied, even to the point of coming out to help the installation himself and make sure it went without a hitch. Given the quality of service, I would have expected to be charged a little more, but the spa prices were similar or better than other dealers even just up the street! I would not hesitate to recommend this dealer to anyone interested in buying a hot tub. Ours has been great, and I really could not have asked for more. We did a lot of research on the internet and in person, visiting dealers all around tacoma, and in the end Elite Spas Northwest was the best option by far.

From the owner: We provide the highest quality, full service custom built-in hot tub, swim spa and canine…read morehydotherapy sales in the Northwest. We serve our customers with honesty and integrity, supplying them with personalized, professional products and services to meet their needs. Our technicians are licensed and bonded electricians with over 25 years experience. We have a full service department to repair hot tubs, swimming pools and swim spas; we cover all areas of repair, both plumbing and mechanical. We service all areas of King and Snohomish counties.

I can't recommend JV Plumbing enough! Jose, his son, and his other apprentice were absolutely…read moreoutstanding. They were professional, kind, respectful, and incredibly knowledgeable from start to finish. They completed a major amount of work at my home, including installing two new toilets, repairing leaks at my hot water heater, washing machine, and second bathroom, completing a full home water repipe, installing a new main water shut-off valve, and replacing my shower heads and shower knobs. Every job was done with great attention to detail and quality workmanship. What really stood out to me was how honest, hardworking, and respectful everyone was. Jose took the time to explain everything, answered all of my questions, and made sure the work was done right. It's not easy to find a plumbing company you can truly trust, but Jose and his team exceeded my expectations in every way. If you're looking for reliable, experienced plumbers who genuinely care about their customers, I highly recommend JV Plumbing. Thank you, Jose and your team, for the excellent work!

Have used José's plumbing services several times now. Always responsive. Always honest. Always top…read morenotch work at a reasonable price. Good plumbers like this are hard to find.

We would have no hot tub without Doug. If you have an older model, as we do (~2000 model), it's…read morealmost impossible to find anyone to repair it. Doug is extremely knowledgeable in his industry and twice has managed to find a solution. Plus he's an exceptionally nice person. For those who might be frustrated at length of time to get a response - there is only person like him in the area. Prior to finding Doug, no company would even come out to our home based on the age of our model. He is worth waiting for.

I would not recommend Hot Tub Pros due to their unprofessional and poor communication, poor service…read moredelivery and inconsistent pricing. I hired them to do a year's contract including three maintenance cleans back in June. I prepaid $1120 and had one service provided. Due to my tenants moving out and no longer needing the hot tub, I asked if it was possible to repurpose the unused balance to instead drain and winterize the tub, assuming I would maybe get a little bit of a refund back after the winterization was taken into account. They ignored my multiple emails and I felt like I had to harass them to even just acknowledge receipt of my emails. When they finally responded, they said my first drain and fill was a filthy job and my tub was covered in ants and hence they should be charging me more, but they never mentioned this until now. It was rude and out of nowhere. They also said the website pricing was wrong and that the winterizing would cost more, and that they were also booked out but could maybe squeeze us in a few weeks and would check in later. It was strange to me that 1) they never mentioned the alleged issues with my first hot tub service, 2) they had inconsistencies in pricing between the email quote and their website, and 3) they didn't want to preschedule a standard service that was time sensitive and needed to be scheduled in advance. Finally, when they did actually come out do the winterization (after I pleaded with them to get it scheduled), the tub was left with water in the tub and we are unsure if it was properly winterized. I wrote again asking for clarity and he said he took video of the service footage and would send it to me; it's been over a week and still haven't received it after a couple of follow-up emails requesting it. I am nervous there is still water in the plumbing that would freeze and have no confirmation that the winterization actually was completed. This company is hugely unprofessional and needs to get their act together. I hope this review will prompt them to reply to my unanswered emails and send me the video footage.

This is our 2nd time using Independently Dunn for our swimming pool needs, and once again, we…read morecouldn't be happier with their work and overall level of customer service. The first time that we used them, our mechanical swimming pool cover had broken down right before we were having some out-of-state guests over for a long visit - all of the kids really wanted to use the pool, but we couldn't open the cover! Understanding the rush, Matt and one of his assistants came out under very short notice and worked for hours in pouring rain and high winds (we're talking torrential downpour) to resolve a very difficult situation with the pool cover. A lot of manual work, tinkering, and creative solutions were needed, and they delivered. A full replacement would have probably been needed if it weren't for them, so they saved us thousands of dollars with their handy work. 2 years later, and the pool cover still works great. Recently, our pool pump broke down, so we used it as an opportunity to upgrade our entire pump, filtration and heating system. Again, under short notice, Independently Dunn came out, reviewed the situation, and gave us a very fair and competitive bid to install a new pool pump, filtration system, and heater. Matt and Jesse had a full schedule already, but understanding that our pool water was sitting stagnant with a broken pump, they made sure that they found a way to squeeze us into their schedule and complete the job in short order. That's great customer service. The job was completed quickly, efficiently, and without any problems. Independently Dunn also reconfigured all of the intake and outtake pipes/valves to maximize pump efficiency. We had a mess of a pipe and valve system in our pool/pump room before this, and Matt really cleaned that up - it looks and runs great. Along the way, Matt and Jesse were great at consulting us about proper pump and filtration usage, recommended pool chemicals, and all things pool and spa related. They really know their stuff, never hesitated to answer any of our questions (and I ask a lot!), and always seem to be happy to share their wealth of knowledge with their customers, which is great. Our whole pump and filtration system is running as smooth and efficient as can be, and our pool water now looks cleaner than it ever has before. Independently Dunn did an incredible job. Again, this is our 2ndtime using them, and I certainly won't hesitate to use them again in the future for our pool and spa needs.

I called a week ago to schedule a pool inspection. The lady scheduled me, saying they don't know…read morewhat time they're coming, only that it will be in the afternoon but they will email me a day before for the time. She got all my info. I did not receive the email the day before. On the day of, I called around 12:40 to ask if they're still coming since I never received an email, and she said, "the one in Auburn right?", I corrected her and told her the city I'm in. She said, "oh yes, we will be there in a few minutes". We waited all day for them and they never came. Never even got a call to explain what happened.

Told me my 350 gallon stand alone hot tub is "portable" and they don't work on them?? I have had…read morepumps replaced, heater replaced. By other hot tub places??? Very unprofessional

Tried to get a quote for a water feature pump and filtration system. Never called back!read more

I've had the pleasure of working with Trident Plumbing for several years now, and I can't say…read moreenough great things about them. Matthew and Landon are phenomenal! They take the time to explain everything in detail, what happened, what needs to be done, and they always provide fair and honest pricing. A few months ago, they managed a large water restoration project that required coordinating with multiple vendors. They orchestrated the entire process seamlessly and ensured the project was completed successfully. Their professionalism, communication, and attention to detail were outstanding. Even though they're a busy company, they're always responsive, dependable, and honest. If you're looking for a plumbing company you can trust, I highly recommend Trident Plumbing!

Matthew from Trident Plumbing took care of several projects for us in one visit and did an…read moreexcellent job. He's honest, professional, and clearly knows his stuff. Great to work with a trustworthy, family-owned company -- we'll definitely be calling him again!