I am a long time customer. They were fantastic. I have called 4 x and also put an order on line with no response. Further the answering service has zero info. They dont know turn around time for a return phone call, their actual hours and are not sure of castles location. Your answering service is ruining your business. read more

Painting work turned out great. Communication was terrible. After weeks of not hearing after I accepted the quote I called to which they said they would be out Monday at 8:00 am. I took the day off work and at 9:00 when nobody was here called them for them to say a job last week ran long and they would be out at 7:00 am tomorrow. I said ok. Later that night they call and confirm. Things happen. Take off work the next day. 9:00 nobody here. Call again. Oh someone called in sick we will be there tomorrow. Third day they finally showed up. After wasting 2 vacation days to sit and wait around with no communication I will not be using the company again. read more

I had used Castle painting previously on both painting and carpentry trim work. I was pleased each time. This time was a nightmare. I had an estimate in early May for repair of exterior trim. I accepted the estimate in mid May. In mid June I began texting & calling Nick to find out when the work would be scheduled. This took multiple attempts on my part. He finally called me and said he would schedule it for July 31. The morning of July 31, hearing nothing, I called the office to see when they were coming. The owner Rick called and told me I was no longer on the schedule because of other client " emergency ". So on on Friday August 4 a carpenter Kevin, shows up to look at work - He says he has to go find matching trim and leaves. 2 hours later he calls to tell me some of the trim needs to be custom. I agreed to pay an extra amount. 3 weeks later I ask the owner the status. Kevin shows up and does horrible work and slaps on paint I already have; after two times having him come out, I asked for him not to come again & send painters to caulk, sand and paint - they did a great job but told me one of the boards was not cut correctly - the project manager eventually came out and replaced it himself. This was now mid September ( 4 months from approving work). On 9/27 an invoice was sent with carpentry work that had not been completed. I sent an email questioning this to owner Rick & project manager Brian - a week later - no response ! Worst customer service and carpentry work I have ever experienced. read more

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Mark and team were a great help, our home looks phenomenal very glad we trusted the team with our vision. Whole new home.

Remarkable work and quality! These guys are very attentive to detail and did a great job with our dining room transformation. I'd say it turned out better than what we expected. Would highly recommend them! read more

Castle Painting - Dining room remodel - Painters Near Me

We are part of an Association that hired out Castle Painting. They left paint spots all over the place. Communication was horrible. Used water from my house, broke my hose when I called and asked about it Rick said we are talking about pennies here and didn't care. Said he will just have them move to another persons house. DO NOT USE Castle Painting. read more

Do NOT use Castle Painting. We got charged $1,500 to have the railings and risers painted on our outdoor front porch steps and back porch steps. 2 painters came to our house to do the work. Told us it was too hot to do the full job in one day. Took 2 Days to complete because one painter slept in the van while the other painted. They left the first dat after being at our house for 2 hours. Came back day 2, repeat of the day before. Did not prime, did not apply two coats of paint, as was agreed in our contract. Poor, sloppy incomplete work, complained to manager and got no where with him. He would not return our calls. Extremely frustrated and disappointed! read more

Our experience with Castle was poor. We hired Castle earlier this year to paint baseboards, doors & frames, and install wainscoting. After repeated issues with the proposal's accuracy, we decided to move forward as our sales guy gave us confidence that Castle's prep/work process would yield great results. Unfortunately, the process the sales guy outlined was not followed (bait & switch). It was a hasty prep & application, our finished result looked horrible - gloppy, streaky paint, while other areas lacked proper coverage. I've never seen paint applied so poorly & frankly they should've been embarrassed. I got pretty upset & Castle did send painters back to fix the issue & they replaced our door casings. The final result is ok, but not great. My husband's work is far superior. We're still not over the bad experience. We've worked with a lot of contractors and renovated 2 homes - Castle was by far the worst experience we've had. Save your money - there's better painters out there. read more

Referred to by a friend who had a good experience. Ours was anything but that. Our job was to be completed in 2 days, it took 4. Painters told us twice, the "job was completed", it was sloppy. Feel free to contact me about our whole nightmare with this company. They're overpriced, sloppy and NOT trustworthy. The attached pictures are after the painters left and told us they were done. The final day the salesman Rick came back to hear our concerns and even after expressing the problems only half of the sloppiness was fixed. read more

Castle Painting - Painters Near Me

Our home was in desperate need of outside repairs and painting. I thoroughly investigated painting services in/and around Naperville, and after observing numerous homes serviced by Castle decided to hire them. Along with the impeccable work I had seen by them, their prices were by far the best. In the fall of 2014, they began the extensive outside repairs. I was extremely pleased with both their professional repair crew and their paint crew. Their work was efficient and precise. I am so happy with the beautiful results and will definitely use Castle Painting again! read more

Fantastic job!!! The guys were great and had an excellent eye for detail. Office staff was courteous and professional. Highly recommended!

Marc and Joe were awesome and meticulous my home looks new again I definitely will have them back to do the next job in my home read more

Joe and James painted our two story family room a few years ago and it turned out fantastic. Last year, we specifically requested them do my room, my bathroom, my mom's room, and her bathroom. I had the hardest time picking out the perfect color. I asked James to swatch the first color I chose because I wasn't sure about it. Luckily he did because it was too yellow. James was very nice and painted my room a beautiful light neutral with pale peachy-pink undertones that I color-matched from an eyeshadow. Everything was so precise and perfect. Just this week, Joe came over to paint our dining room, living room, and powder room. Everything looks great! They're very punctual and efficient. On top of having such precision and talent, both Joe and James are really nice, personable guys. read more

Castle Painting - Sherwin Williams "gorgeous white" in my room. - Painters Near Me

From their within minutes response time to calls and emails, to showing up each day on time (10 minutes early every day), to the professional and courteous painters, I highly recommend Castle Painting. For the 2nd time in a few years, I hired Castle painters because I know I am getting exactly what I am paying for, a worry-free quality service. read more

Based on recommendation of our neighbors, we hired Castle Painting to repair,then paint our window sills and trims, The carpenters, Dave , Kevin and others were wonderful, they were on time, 8 AM sharp, very courteous and did a very good job,They even preserved the bird nest by one of the window and now the robin chicks are thriving. My neighbors were right, they are very good, now we just have to wait a few weeks for their painters to finish the job. read more

The absolute worst experience ever. I had Jose come out and bid on our job, we had an old entryway closet turned into a seating area and nook, complete with shelves for storage. We talked about the nook in detail on what exactly we wanted to be painted​... which was the entire area, shelves and all because it wasn't primed after it was installed. He walked about how I would have to remove everything so they could finish and fill the holes and whatnot​. Their quote was a bit less than the others, so we went ahead with the work. After they pushed our project out 3x, they showed up and after 3 hours of work tell me they​ aren't going to paint then nook as I had asked. And, they were going to charge another $300 to do so. I went back and forth with Jose over the phone and couldn't believe he actually thought I only wanted the trim, not the entire closet painted. I had to kick them out and there is zero chance I'd recommend them to anyone for future work. read more

We had a great experience with Castle painting our exterior. Reasonably priced and friendly painters. They took their time- as they had a great eye for detail. I would recommend them to anyone. read more

Our 11 year old cedar deck had been stained with transparent stain annually, was was starting to look pretty sad, even after the annual cleaning and re-staining. We had used Castle in the past for interior work and liked them so we had them take a look and give us an estimate. We went with Cabot solid redwood colored stain and are totally happy with the end result. Castle did a great job prepping and painting - it looks like a new deck! Great job ...and at a very reasonable price. read more

I worked with Jim on quoting several interior and exterior projects in my home. He was extremely professional and thorough and very responsive to calls and emails. He is a salesperson that truly cares about his clients! That's not easy to find. Javier just finished up the first of those projects (water damage and cracks on a cathedral ceiling.) I cannot tell you how PERFECT it looks!! He is very talented, neat, meticulous and to top it off, a really nice guy. I could not be happier with Castle Painting and highly recommend them! read more

Tom and his crew were wonderful! They painted our den, kitchen, upstairs hallway and all the doors and trim. He also helped me decide on the shade of the color I wanted. I could not be happier. My husband loves it, too. It is so beautiful. They were fantastic! read more

Very disappointed in this company. Used them to paint one room and paint and repair the ceiling. Their proposal was similar to others, but having used them before to paint our exterior, decided to stick with them. At the last minute, I noticed some caulking that needed to be done and asked if they could take care of that as well. I guess I should have known better than to ask for work without a written price, but I never expected to be charged another 30% for a job requiring less than one hour. Questioning this excessive pricing was fruitless. Will NOT be using them again. . read more

I don't understand why these people waste money advertising when they don't respond to customers. We have tried three times to get them to come and give a quote. Twice we called and spoke to a woman who said they would call back - and they never did. The third time I sent email with both phone and email ways to reach us - no response. If this is how they treat potential customers, how do they treat you once they have your down payment? read more

Awesome job! We had the exterior of our home painted by Castle in the fall of 2014. We had several estimates, and not only was theirs lower--the job they did was impeccable. All of their painters were experienced, neat, and efficient. They were incredibly hard working and knocked out the big job of our house in a few days with a large crew. Used quality materials, took off the downspouts to paint both them and under them. I would not hesitate to hire them again. We are very satisfied and would unequivocally recommend their services. read more

I will always recommend Castle! They do great work and great prices! I had a tight timeframe and they met it quickly! You cannot go wrong for any project! read more

Had a tremendous experience with these guys. They were available on a pretty short notice and beat our timeline by a day. The attention to detail and quality of the work is outstanding, going to far as to fix cracks and poor taping before they painted. In 2 days these guys painted my office, dining room, 2-story foyer, 2-story living room, kitchen, stairs and a couple hallways. Their crew was on time and professional. Can't say anything negative about this experience at all. Highly recommend! read more

We had Castle Painting paint our newborn daughters bedroom nursery before she was born. The quality of work was better than any painters we ever used. The painter was very professional, fast and neat. The price was great and we are very happy with the results. Our older daughter was so impressed she begged us to get her room repainted, and we called Castle Painting back. Once again, they did a fabulous job making evertyhing look perfect and neat. If you are looking for painters in the Naperville, IL area, we Highly recommend Castle Painting. read more

I've repeatedly recommended Castle Painting to friends and neighbors. They've done both exterior and interior work for me in the past several years. Rick is easy to work with as well as efficient. Joe and James are my two favorite Castle employees. They work very well together and always do a beautiful job with precision and a great attitude. My most recent job was done by Joe. His work is awesome! He's easy to get along with, knows his craft, works quickly, yet is as neat as can be. I won't use any other company for painting. read more

I have just had my new home painted by Castle, and could not be happier. I worked with Jim on getting a quote, he was professional and very open and honest about the work that his team would be doing, and how much it would cost. I received a very competitive quote from Jim, and was happy to move forward with the project. Jim introduced me to Joe, who too was professional and provided me with all the info I would need for the work being done on the house. Both the guys were very responsive to emails and phone calls, and did their best to work around my schedule. Jim very kindly met me literally on the afternoon I closed on the house, to check out the paint samples because I could not be at the house on the day the team started working. I stopped by the house on day 2 and already the team had done a great job, and were half way through the job. The final result is amazing! I am so pleased with the job they did; they have taken really good care of getting to every little area that needed painting. I have already given their names to several friends in the area, and I would absolutely be using them again in the future when I need work done. Thanks Jim and Joe for a great job, you guys make a great team. read more