Should Castle be considered Anchorages "oldest and greatest?" I think so lol There's something for everyone here. Definitely a wide selection of items for sale, but the place is organized and well labeled. All staff encountered were very professional and discreet while also being warm and welcoming lol All prices seemed on trend. The popular honey packs are kept behind the counter FYI. read more

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Great staff, super friendly, and super professional. Space is clean and you feel safe. Not at all what I was expecting, honestly. The selection is smart: it's mostly filled with stuff that is NOT videos (although they have those too): clothes, toys, lubes, gag gifts, etc. Staff are also a mix men and women, so I imagine it's pretty female-friendly. read more

Castle Mega store has the very best items in adult toys. Castle Megastore is the leader in customer satisfaction Castle Megastore has the very best glorious glory holes. CASTLE MEGASTORE THE WORLD LEADER IN ADULT ENTERTAINMENT read more

Castle Megastore - Adult Shops Near Me - Anchorage, Alaska

Bright, immaculately clean and well organized. Friendly knowledgeable staff made it easy to ask about very personal items.

Great conversation and help . I was educated of pros and cons of Some various tiers of quality. Brightly lit and easy to find "stuff" They have lots of "stuff" Again. Very outgoing and engaging Don't feel inhibited. It's clean and organized. read more

Love the atmosphere and the employees as they are helpful and knowledgeable about the items being sold. Got my first prostate massage toy and they got me all the essentials for it for the fun read more

I absolutely love Castle. I've been to all the adult stores in Anchorage and Castle is easily the best store. I've also been to a bunch in Philly, New York and the surrounding areas and Castle is the creme de la creme. For starters, the staff is AMAZING. They are VERY knowledgable about their products. I mean REALLY knowledgable. I must admit it made me snicker, but hey, if you want to provide good customer service, you need to know your product. Nothing seemy about Castle- the store is brightly lit and well organized. The toys are in one section, with many mounted to the wall so they can be poked, prodded and tested. I've never seen a store do this before. As you can imagine, the silicone *ahem* undercarriages take a lot of poking. The toys range from the tame (massagers and fuzzy handcuffs) to the adventerous (electrocution and gag balls). I was very pleased by the lingerie selection, which included items for those of us that fall into the category of valuptuous. Yay for me. Lots and lots and lots massage oils and lubes in many flavors and mediums. There's a respectable movie selection as well. They also have lots of those obnoxious bachelorette party favors too. Nothing says congratulations on your wedding like a penis straw. If you've never been to an adult store, this is a good place to start. The staff will put you at ease and you'll be sure to find something to suit your tastes. read more

dont buy anything!! if you have the possibility of returning. i purchased a "male vibrating cock ring" and the thing was defective. I ubderstand not returning personal toys cause thats nasty. But i didnt want a refund i wanted one that works. i also bought the toy cleaner and they wouldnt even refund that regardless of what the hell the bottom of there reciept states. The receipt disclosure on the bottom is false. Not only the refund issue security was addressing me like we was employed by castle. He has no authority of castle operations and handling customer service. hes there for security over castle assets not returns. Also do not buy the rockin rabbit clit buddy lol read more

Great customer service staff was nice and non judgmental spent quite some time there with a large selection of items

So for me usually going to these kinds of places makes me feel awkward, but there was a very polite Filipino female ( quite attractive might I add) that took me around and explained various male and female toys to me. Was very product knowledgeable and was positive and reassurin about her experience with the products if she'd had any. Was able to get in and out with minimal damage to my pocket book and a wish that the Filipino goddess wasn't already spoken for! IF YOU SEE HER YOU CANT MISS HER LOOK FOR THE SMILING EYES, ABOVE THE BLACK MASK, AND HER NAME I DID DARE NOT ASK! read more

Castle Megastore - Female aphrodisiac. - Adult Shops Near Me - Anchorage, Alaska

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Went in there for the first time because I had to retire my precious vibrator :( Walked in with an idea in my head and Coral was able to answer all my questions, guide me in the right direction and helped me stay within my budget. She was friendly, knowledgeable and overall super helpful ! read more

Absolutely love the vibes here. My husband and I were comfortable with our experience especially with the help from Brenda W.. She made shopping easy and was very professional, the best part was that she listened to us and guided us in the right direction to where our "sexy-time" can be "pure bliss." We will definitely be back, especially when we run out of the Silicone Lube by JO && the Kamasutra SweetHeart Oils. read more

Castle Megastore - Adult Shops Near Me - Anchorage, Alaska

Professional/prompt/knowledgeable employees, good selection, open late! Best option in Alaska. read more

Won't go in to detail. The staff is always really friendly, and have answers to any questions. 9/10 times they have exactly what I came in for, or at the very least, have suggestions. Reasonably priced, honestly the best store of its kind in town, in my opinion. The only store of its kind in town to actively support and cater to the trans community, something which is crucial to me. The only place in town I have found so far to sell packers, stp devices, etc. if they sold binders they'd have it all! read more

Do not buy ANYTHING in store. I bought something here and went the companies website seeing castle decided to sell it for exactly double retail price. Huge waste of money. read more

Great staff and customer service. Hope C. has always been helpful and very knowledgeable. We've been shopping there for a few years now, since we have started talking with her (Hope) everytime we walk out with our questions answered and most times with new toys or other products that have always been spot on to have fun with. read more

The other night I had the best experience I've ever had at any adult store. The staff there was super friendly. And extremely helpful. A young lady named Hope by far exceeded my expectations for customer service and product knowledge. Whatever you guys are paying her you should pay her more as she is outstanding! They suggested lots of great ideas, and products, and made me feel like she was genuinely interested in helping me with my agenda and concern. And I could go on how about the store and your staff member Hope, but I don't want to sound like I was paid to write a review, LOL. Thank you again, so much . Keep up the good work And we'll see you again soon! read more

Where to begin with this one. Might as well start from the top and work my way down hehe. Well, they have a fairly large selection and the store is open and easily accessible. That's the good portion. However, the prices are a bit high and the staff is a little edgy. At one point my wife and I were asked to leave because we had our 8-9month old baby with us in a carrier. It is not the fact we were asked to leave, it is that the staff was rude and belligerent and refused our service when i returned alone, letting my wife and son stay in the car. I will also say that it is uncomfortable to have a staff member ask you every 5 minutes if you need help finding something when you know they heard you say no 5 minutes ago. Add in that one visit i saw at least a dozen ants, spiders and other bugs crawling around the merchandise I am sure you will understand why I will not be shopping the Anchorage location again and would recommend the Wasilla store or online over this one. read more

Lots of variety especially if you want it "now". The prices are decent and around the prices of online retailers like Adam and Eve.

This store is awesome! I was a little sketched out because usually the later a store stays open... the less legit it is. Anyways, went there a little later in the night. We were greeted by friendly staff, into a huge, clean and well stocked store. They carry everything from low end to high end, and the staff is really informed about this. At first the staff just said hi and left us on our own which was nice, but when we had questions- we actually had Daniel show us some really great toys and their features. The variety here is amazing- Literally you should be able to find anything you want in this store. They also offer a 20% discount for military, which is a pretty big deal! Anyways when I saw the other review I was hesitant but I am so glad I went! read more

Great service. Excellent selection. Highly recommend checking them out if you are in the mood for accessories. We had excellent and tasteful service. Good prices too. read more

Great store and the staff is awesome, very friendly and open. They know their products and are easy to talk to. my girl fiend had a blast taking with the ladies. Need a store in the valley. read more

The Castle is nice. It seems clean and they have a huge variety of lingerie, shoes and lubes. I haven't bought many battery operated toys here but ones that weren't worked just fine. I can get lost in here for hours. I feel comfortable coming in with my partner and even though I haven't yet, I'd feel comfortable coming in alone. Friendly staff and very helpful. Quick to answer any questions you may have. As for the movies? I'd stick with renting because you can view whatever you want that way without purchasing. There's so much free porn available these days but sometimes I see a movie I want to watch..something a bit old school still in that. read more

This store has taken the seediness out of visiting an Adult Novelty and Book Store. It's clean, bright, the staff is helpful and informative, and they make 'eye-contact' with you. The prices are clearly priced and after getting over the initial 'awkwardness', it's not such an uncomfortable place to visit, explore and shop at. There are many items that you can touch and 'play' with before committing to purchasing, since this is not a cheap market and something you can 'return' if you are not happy nor satisfied with. There are Bridal Shower and gag gifts, it lightens the atmosphere. Even if you don't buy anything here, just come in and see what it has to offer, you will never forget it. read more

Jorden is who helped us and he was so awesome! Such a comfortable and welcoming place. Employees are very knowledgeable. Prices are great and the store is so clean! They really have improved a lot over the years. Will be the only store I go to for what we need . read more

Great! Went there for a bachelorette party. Our host was very good showing us lots of interesting things.

Great place, with a ton of different things. But one of the employees would not leave us alone. She kept following us around , trying to give us information about each and every little thing we looked at. It was as if she was doing that on purpose so she can push us into leaving. It's great to know about the things, but we did not ask. Also in this kind of store, its more of a need some privacy to look at your interest and needs kind of thing, not someone in your face telling you everything , even if you walk far away. read more

We had a great experience at the Castle thanks be to Ashley, the employee that assisted us. She was knowledgeable, friendly, and listened to our wants and needs. The store appeared to be clean & tidy, and it had a fairly good size selection of toys, books, etc. Thank you! read more

My husband and I love coming here and do so often. The customer service is awesome, always more than helpful, willing and able to go into detail about certain products. They have anything and everything you can think of. Could be better organized and sometimes the staff will be messing around but then again in a store like this you can't be too serious. read more

Amanda was great, very customer service oriented. Product knowledge was incredible. I'm recommending this place to all of my friends.

It was a clean nice store with a good selection. The employee who was helping us Daniel was very helpful and actually knew from experience about the products, he was very friendly and I'll definitely be going back. read more

Been a while since shopping and when my partner and I went in an employee greeted us and then followed us to let us know we could test the lotions which fine he let us know thank you we are looking at the moment. He then followed us around the store I ended up getting some lotion and He was Right there oh let me check you out... To say the least I would have gotten more if I was able to browse without having someone right there the whole time. because of the creeper employee will be shopping online from now on read more

I have been in there a couple of times and feel comfortable going in -it's bright and clean. The staff have always greeted me when I come in but haven't hovered over me. When I have needed help because their inventory can be overwhelming, they have been there to answer my questions and to make suggestions. The prices are what I expected for their specialized products here in Alaska, obviously more than the internet but with the internet, you don't get the the individualized customer service and convenience. read more

The store has a huge selection of new and older style adult toys. You need to check out the toys from Germany such as Lelo. The staff is very knowledgeable and friendly. I was impressed with the amount of lingerie, shoes and the variety of products available for couples. Highly recommended compared to other local stores. read more

The Castle in Anchorage is a great adult store. There is nothing seedy about it. It is clean, well lit, and the staff is very courteous and helpful. I did not feel uncomfortable at all walking in and shopping around. Many of the products are available to touch and feel to get a better idea of how they would perform. The Castle is one of the best adult stores I have ever been to! read more