Super stoked on this place. Definitely recommend. Awesome service, really appreciated!…read more Went looking for a weed wacker, after a terrible Rona experience. This place was just pure awesome. Knowledgeable service with good products and prices. Now Our go-to store in maple ridge, thanks guys!

While there is not the variety and selection as the big box Home Depots or Lowes, the staff…read moreassistance is par excellence. If they don't know where something is, they will find someone that does. Great Staff

At first I was so impressed! Left knowing I'll never go back! Employees standing around at the…read morefront chatting not in the isles helping, not listning to pager calls. Having to hunt down extremely uneducated employees that are completely unhelpful and just silly!!!! Know your products or don't tell b.s about them at the very least. Better yet, if you know noting including the price,when it will be in stock, why it's stright shafts not curved take it OFF display and save some embarrassment.

We had an account with Haney Builders Supplies for 21 years. Items being purchased by myself and…read moremy staff. Recently I visited Haney Builder Supplies and attempted to make a $20.00 purchase and was informed my account was suspended. While in the store I called my office and was advised that payment was mailed. Knowing this I asked to speak to their accounting department and was advised they would not be in the office until next week and they would contact me. I left my business card. Monday I returned to Haney Builders Supplies and again asked to speak to their accounting department and this time was told they were busy and they would contact me, once again I left my business card. 3 days has passed, I returned to Haney Builders Supplies, asked to speak to their accounting department, as this matter needed to be cleared up, and again, I was told by the counter staff that their accountant was busy and they would contact me. Frustrated, I told them I wanted to close my account. Again, 3 days later, I returned to Haney Builders Supplies and asked to speak to their accountant and the staff at the service desk called the accounting department, again, I was told they were busy and would contact me as soon as possible. Next day I received an email from their Credit Manager saying "per your request we have closed your account for Active Auction Mart. Should you ever want to re-open your account please contact me" Extremely Frustrated, Nick Van Dongen Active Auction Mart

I've been going here for two years with no problem till today. Lady at paint counter really didn't…read morewant to have anything to do with me or my question about paint. When I showed a pic of the type of paint I wanted to match her reply was that's now another company's product. I asked if she had anything like it and her response was "nope". I asked if anything was compatible and her response was "dunno". I said you don't know? She said "nope". I said i'll go somewhere where they know and walked out. Terrible customer service.

they have a great selection of tools for all trades and quality is darn good. prices have seemed…read morefair in the past, before 2024 election

Every time when I come by the neighborhood, I always like to drop by ST to check out what's new and…read moreposted some snapshots... probably spent a few bucks here and there... Today I come visit ST while I wait for my car maintenance, I received a Yelp offer notification that ST members (I am a member) entitled to get a free keychain... However, I got declined by the store supervisor? saying that "we didn't sign up with Yelp, maybe someone's copy cat....." His tone doesn't sound too friendly so I just shut up, pay for my bill and leave. I'm not gonna waste my time to fight over a lousy keychain. Frankly, I'm not impressed with the supervisor's attitude and I think Yelp Canada is also at fault because of this false advertising / offer. I start to doubt Yelp's credibility....

I shop in this supplier for quite a long time, I must tell you their service is next to none. It's…read moregetting harder and harder to find good customer service but those people are really going the extra mile especially guy name Andrew from electrical department this guy saved my butt so many times once again thank you very much for being for us John from Port Moody.

Came here back in November to grab some supplies that I needed for some quick home repairs. I was…read morewith a friend in the area who also came to grab something, therefore, when in Rome. Bought some screws, bulbs and some latches. Good customer service and the prices were at comparison to some of the other non commercial hardware stores. Everything was well organized.

I needed to pick up a sheet of fire-rated plywood last week in the absolute down pour of rain…read more Chris in the yard was incredibly helpful to find exactly what I needed and manage to help me get it into the back of my truck to transport to my job site. Excellent service and we love to support another Port Coquitlam small business. Sharon Site Supervisor Dulex Construction

This place is a complete rip off the sales manager Jake revel basically said I was a liar when I…read moretold him that a sales associate by the name of Cori that had helped me told me that they had marked the breaker up in price due to the supplier having a fire and not able to get breaker on shelves I found this unbelievable so I asked for the manager jake revel said to me I know Cori and he would not have said this Insinuating that I had made this up and says if I want this let's come to a price agreement then i said again it is a slap in the face to hear what Cori said so jake now upset tells me if I don't want it to leave and no discount now he should not be in management he don't know customer service Home Depot is way cheaper and has everything including my breaker for $28 The same one that they tried to charge 54.98 for

Updating my review now that it has been changed to a Rona a few months ago…read more When this store was branded as Ace Hardware, it was a great experience. I had everything I needed easily accessed. I seldomly, if ever, needed to travel further for the hardware or tools I was looking for. Quality items at a reasonable price. The moment it switched to a Rona, I started experiencing issues. My first purchase as a Rona had a problem with quality and I needed to return the product. I was giving this review some time, hoping that things would improve. But I haven't had great luck. The inventory availability and selection just don't seem what they used to be. The management of the store told me that their affiliation with Rona gives them access to better product range, since Rona is more Hardware and Ace is more agricultural. But I think this store is trending to become a typical Rona... Which would be lower quality items at average prices, and low availability of products. On top of that... Ownership and staff are the same, and they are still the same cheerful helpful bunch, however the store seems to be very messy and dirty all the time. Definitely not as welcoming and navigable. I wonder why?

Great customer service and competitive pricing for your home hardware needs. I needed a door…read morestopper and they had some in stock.

Ordered a cane, was told 5-10 days, paid bill & never heard from them again. Called them several…read moretimes, "oh it's on back order" or "there's a shipment coming in this week" & on & on. They never called with updates. So now over a month later, I demanded a refund which I'll get tomorrow. The most unprofessional business I've dealt with in a long, long time.

Staff make promises they don't keep. sold me a scooter they highly recommended. After they got…read moretheir money they said that I could not get accessories for it. They lied about what they would provide and their customer services was non-existent. Run, do not walk, away from these charlatons.