I ordered a mattress for my hospital bed I got the wrong mattress which I paid too much money for…read morethey sent someone out to look at it and they said we're going to get you another mattress when I got the new mattress it still wasn't what I ordered cuz I asked for mattress that could be flipped so now I'm told I got no chance if I want the correct mattress it's going to cost me some money and I just don't think that's fair not good customer relations I bought four mattresses from this man and that's the end

Affordable prices…read more However, we've never had an issue with bedbugs before until after purchasing a new mattress set. A few months after the purchase, I noticed some red marks on my body and later researched the marks looked similar to those created by bedbugs. One day, I actually found bedbugs on the mattress. Like I said before, never had an issue with them before and the mattress + box were the only new furniture items purchased all year.

The recliner soafer we paid 2100.00 for is garbage. One side is totally flat! I wish these people…read morewere put out of business!! They've lost a lot of business just by friends coming over and looking at this thin. This thing is only 4 months old. I had a recliner sofa from Levitz years ag that lasted 25 yrs and no sinking. I'm so irate now that I will be contacting the tv channels to get this out. How dare they rob people and then don't stand by their garbage!!! Update: This place had somebody come out and put a piece of foam under the seat. In two days it was right back to where it was. I was asked by the company to take the review down. I did it in good faith that this would be repaired. I'm in the process of calling the AG amongst others to report this since I was told they could only come back once to try to fix it. This place is a joke!!

Relatively poor communication. Could be a number of factors in the mix. Have bought a number of…read moremattresses from these people. I suspect they are suffering with lack of product and lack of personnel all around due to pandemic.

The sales people were very helpful. I'm gonna also the manager is very nice. I would recommend the…read morestore. It's very clean. You greeted very friendly and someone is always there to help and answer questions. Thank you.

This is the most overwhelmed I've felt shopping in a long time. From the second we walked in, we…read morewere greeted by a friendly face who gave us a flyer. When we said we were just window shopping she was like ok! Any turn we made she was following us. Any time I looked at a different couch she was right there to tell me about it. I had to tell her to stop following us it got so bad. I've been followed before in Bobs but never so intensely. I understand that is their job and they work off of commission BUT When we were back to the front of the site we overheard her telling her co worker she lost a couple that walked in who she gave a flyer to and she can't find them in the showroom anywhere This confirms they are trained to stalk you. I hate that and I will never be back.

Icky store. Went to the Woburn location & it literally smelled gross. The mattresses all seemed…read morethe same but had wild price differences. Asked when I entered what the price range was and was told "1200 and up", then I saw lots of mattresses for much less. Seems like a scam and I plan to avoid this place.

The best! Prices are somewhat competitive; you get what you pay for. Made in MA with quality…read moreparts. Great sales people (not gimmicky and pushy and no sales tax with nh delivery). Bought a mattress in the Salem store 10+ years ago. After multiple moves it still feels and looks like new. Significantly better longevity and real world comfort than my past mid grade (over $1,000 in the 90s and early 2000s) mattresses purchased from Jordan's. I highly recommend!

Sydney is AMAZING! She the kindest, most helpful, positive and knowledgeable person we have…read moreexperienced on our "couch hunt." Sydney really listened to us and she could see the similarities in the different couches we liked. It made the process less overwhelming. We love Boston Interiors for the outstanding design associates and the choices they offer. Thank you Sydney!!

After 10 weeks of waiting for our two bed frames, serving table, half chair with ottoman, and couch…read more- it came out to little over $15,000. Now that is a lot of money. And I expected better from Bethany and the team. The reason behind this one star is I am going to come out as a Karen. The people came over, delivered and put everything together. Literally the first night, one of the screws on the bedframe was bent. Now this makes me wonder the person who was installing this was thinking "eh, they wont see this." Guess what....we saw it. So we called them to ask can they either send us a replacement part so we can fix it? No of course not. They needed a technician to stop by. That took 9 days. By the time the technician came, he fixed it under 5 minutes. Wonderful! But again, you could have just mailed it to us. We even showed them photos of what it looked like. So ridiculous. With the amount of money we spent on this, these team should have had an urgent need to take care of this ASAP. Not wait 9 days. Bethany, I hope you are reading this because I will make sure I would never recommend this to anybody every again.

I decided to take advantage of the Massachusetts tax-free weekend and purchase a bed. Upon…read moreentering the store, I was greeted with a smile by Jeremy, who is based in Connecticut but assisting with the busy Dedham store. He was an extremely pleasant and humorous SN Representative. Jeremy was very knowledgeable and patient in explaining and answering questions I had about the beds. I was able to make an informed decision about the best bed for my sleep. Thank you, Jeremy!

This location offers the best customer service!!! Nada yussef is incredibly personable and genuine…read more She tajes the time to listen and offers the best advises. Fantastic customer skills and very professional.

4 stars, and im going to tell you why…read more first off, there is a yelp loves us sticker on the front door, excellent sign, however, i didnt see that until i went in, i knew before i even ventured over, this was a 4 star establishment. but here i am FTR and they have a yelp loves us sticker? can you buy this at the dollar store or something? i digressssssssss so being a new homeowner i decided it would be best to move my stuff from one place to another, one of those item i decided to take with me was my bed, good night sleep etc. well lucky me, my cape doesnt allow a queen size boxspring up the stairs to my freshly painted bedroom! wtf? metrowest home builders? its not like the house was build before the advent of beds? ah, so it is can you relate? in the 7 homes/apartments ive lived in boston 3 were able to accommodate a boxspring? wtf again! unlike those other times in my life, this is not a possibility to simply sleep on a mattress on the floor, and that where BBC come into play, enter stage right. so after calling every mattress company in the metro west area for a split boxspring (yes thats what they are called) BBC was by far the best price, and they could get it in the next day. why they would keep them on hand is beyond me as this is common place in the area, you know beds that dont fit and such..well anyway, it cost 200 bucks flat for the box spring. sure that was 200 bucks more than i wanted to spend for something i already had (can i just saw the old one in half? not a homeowner act in my book rookie) not to mention the dude working here was courteous and even unobnoxious when i called them twice in a row asking the same question. oh dear for me! now on the other hand when i called sleepies, 1800mattress or other big chain store, whoa boy were they twice as much and sales sharks on the phone, ha to them, yes to BBC!

I called in for advice for a twin mattress for a relative entering assisted living. Andrew was very…read morehelpful, asking insightful questions to help me select the correct mattress. The delivery was on time and the service was wonderful. The mattress quality is excellent and my relative is very happy.

Mike Small was tremendous. Very prompt and stood by his word! A rarity in business today, highly…read morerecommended! Al

Mike Saved Father's Day!…read more I've been parking at Seasonal Specialty Stores for years for every Patriots game and event. It's the best place to park, because you don't have to get on route one. I recently bought a house with a pool and the pump died on Father's Day. Mike made it so easy to replace! I swapped the old one out and the new one in. Took less than 15 minutes! Father's day was saved! They have everything for the swimming pool and have made maintenance and upkeep a breeze! FIVE STARS!