My girl got stranded and was told y'all would be there by 2:30 never showed, leaving her and her friend stranded all day I don't recommend this company for services read more

My car died from a dead alternator yesterday and in calling around, I got a quick call back from Shane at Casino Towing letting me know that he would send someone out within an hour. Tiffany showed up and was an absolute angel. Within an hour from when she loaded my car on the flatbed, my car was back at the house. Not only were Shane and Tiffany extremely helpful, they were less expensive than most of their competitors. Thanks so much Shane and Tiffany! read more

Had a positive experience with the tow itself. Shane got my car out of a ditch no problem. Where I have issue has been with the follow up. I was given no receipt at the time of the incident; in the subsequent days I have called and texted many times (no listed email) in an attempt to obtain a receipt for insurance purposes. Nothing. I was even hung up on and then had my call-back ignored. Lame. Bad business. I pay for insurance so I don't have to pay out of pocket for these things. No love from Casino Towing with that. Wouldn't recommend. read more

Got a flat tire, needed a quick plug ( it happened to be a Sunday) . Called Casino towing, guy said he would fix it. Took 10 min to complete repair overcharged us like crazy. $85 for a plug! Never paid more then $25... even on a Sunday, felt like we were ripped off :( read more

An expensive pull I inadvertently backed up my car in a ditch. The two left wheels were in the ditch and I could not get it out alone. I called Casino Towing because they were closest (about 5 miles away). I asked them for an estimate on the phone but they said that they had to see the car first. When they arrived they gave me an estimate of $675!!! I said NO WAY. I tried to call another towing company but there was at least 4 hours wait. I negotiate the price to be $500. The guy said YES but in cash. I realized that I had no choice. The job was very professional but not difficult. See attached picture of my car and the tow truck. It took the guy less than 20 minutes to complete the job. That's $1,500 per hour!! I followed the Casino guy to the closest ATM where I was able to get the $500. I also attach a picture of the bill because I know you're not going to believe me. By the way, I never lost so much money in a casino. read more

We were driving north and thought that the tow truck driver next to us was acting aggressive. Turns out that he was only trying to tell us that we were driving with only our parking lights on. I called the number on the truck. The owner answered and took all the info. He called back and explained the situation and told us exactly how our particular rental car worked. We are so grateful to both the driver and the owner. If only the tow companies in Northern California were that attentive. Casinos is a great company! They saved us from a potential accident. read more

If its going to take 2.5 hours to get to me....just be up front about it and don't tell me it will be 30 minutes.....then when I call 1.5 hours later tell me it will be 15 more minutes and still not be there. All I ask is for up front honesty so I can make arrangements with everything else going on around me. Not to mention, it cost $140 to change a tire. read more

If you are in need of A tow and minor repairs please do yourself a favor and call Shane! He towed and fixed my car over a weekend and kept his word regarding price. Its hard to find people who will do what they actually say they'll do -- Shane does it. Look no further. read more

Tonight I got stuck in the mud on the kapaa bypass. Shane came with in 15 mins and got me out! Thank you so much. So affordable and such a nice guy! Everyone should call Casinos towing when they need help! Thanks for rescueing me Shane! read more