I stayed here for a week for a business trip and was astounded by the grounds, the rooms, the food…read moreand the service. Located just a brief 10 min walk from the adorable Marina, it is centrally located with a gorgeous view of the water. There is always someone to open the door for you on your arrival and you're greeted with a gorgeous spacious entrance into the hotel. Service is great -- especially the cleaners for the room. They would visit my room twice a day to endure I had water, that my slippers with ready for me beside my bed, a little chocolate each night before bed... their attention to detail made me think they should train other teams in the world. The grounds are beautiful complete with a pool with a gorgeous water view, a highly rated fancy restaurant that won't break the bank, a good breakfast buffet, a state of the art gym, a spa, and very spacious rooms and bathrooms. This hotel was great for a work conference and they handled hundreds of people with ease. This is a great example of how a top tier hotel should be ran. Outstanding!

Just as advertised, this hotel was truly a five star experience and worth its high price tag. The…read morelobby itself was impressive and the customer service was fabulous. Not long after we checked in, we received little desserts waiting for us in our room. The bedding, the bathroom, the balcony views were absolutely spectacular. We truly loved the complimentary indoor spa, it was very relaxing. The restaurants also serve some amazing food and cocktails. For an extra charge, the hotel was able to provide us transportation from the airport; they even arranged private transportation to drop us off at our airbnb when we had to check out the next day. The transportation service was great and very informative, we wound up using them to take us to the Sintra one day during our trip. We unfortunately only stayed one night and I wish we stayed longer, my husband constantly talk about coming back here. Cascais is an absolute gem of a town and I highly suggest spending a night here if you are ever in the area.

This is a great hotel to stay in this area. If you can get an ocean view room... do it! It is well…read moreworth the cost, especially if you enjoy sleeping with the sound of ocean waves and waking up to a sunrise. The rooms, like most IHG hotels are extremely comfortable with nice amenities. Make sure you go to the spa. It has an indoor heated pool, dry sauna and steam room. All the seats at the hotel restaurant have a view of the ocean. If you eat at the restaurant, order the burger Big bonus is the staff... they are absolutely amazing and customer oriented. Starting with Margarida with reservations, she was very engaging before we even arrived, to include ensuring our special requests were met. Antonio at the front desk was super friendly and welcoming... I swear it seemed like we met a long lost relative! He was accompanied by a female intern, but I forgot her name. She was super nice and gave us a tour of the hotel. The spa staff... again, super friendly and welcoming. Although the hotel is near the wonderful Cascais, IHG Cascais is a wonderful destination itself.

Beautiful hotel right on the water and on the Cascais Bay!!…read more New and modern and lovely views ! Rooms are spacious too especially for Europe ! Highly recommend !!

I was pleasantly surprised at how nice this hotel was... being from the U.S. we tend to expect all…read morehotels around the world to be just like American hotels. Just my opinion but it's truly great thing when we get out of our comfort zones and embrace local cultures. This hotel is centrally located to the water and just far enough from town to be a quiet break from town. No irons in room and no irons available so don't expect to get one. Need something ironed? Front desk drop off only.

Let's start with the good: -Very clean…read more-Incredibly friendly staff (special shout-out to the evening front desk manager who helped us navigate the trains and even gave us his fare card) -good location (very easy walk to downtown and near lots of museums) -incredible view Okay, so now onto the not so good: -It appears much more spacious online. There is only one restaurant and one bar (pool bar was closed for the season by the time we traveled). Also, the restaurant is only an over-priced buffet for all meals. No thanks! They claim to have a jacuzzi, but we never did find it. The room was not nearly as large was depicted. -Now onto the room...the bed was rock hard! It was like sleeping on a board. Plus the sheet was too short for the bed so your feet got caught on it each night. Our room was supposed to have a queen bed...it was two independent twin beds shoved together and made separately. This was fine, as I was traveling with my mom, but still odd. We had a kitchenette...the fridge door kept falling off (even after asking for repairs) and the oddest set of dishes to fill it. No knife for cutting. No wine glasses (but we did have ice cream sundae glasses?). No way to make coffee or tea. No free safe...daily fee that amounted to nearly 20 euro for the week. Very poor lighting with questionable safety on some of the lamps. The tub sat at such a height difference above the floor that getting out (without handrails) was always precarious. -Other stuff: Breakfast was included for most but not us (we were using TimeShare points). This was really disappointing and made for uncomfortably hungry mornings. Plus, without a way to make coffee in the room, this really sucked. In all, if I were to return to Cascais, I would not plan to stay here. There are plenty of other options in this adorable little town.

Oh my God. Worst place ever. Really awful. First we were sent to a room that was no cleaned…read more Surprise! The bed was obviously slept in. The bathroom dirty- and they acted like I made it up when I told reception. Got a new room- this one had a plywood closet and some big ass electrical transformer with a warning on it in the cupboard- and it hummed all freaking night. The place was kind of dirty and there was a definite security issue downstairs where they had a door propped open to a corridor- anyone could have come in. There was all sorts of construction items propping up the door and apparently there's construction noise- though we were spared that (but the street noise was pretty intense once the buses started revving up in the morning.) The breakfast was bad, the beds were bad, the catered dinner was extra bad (and the boxed wine was REALLY bad). I get it- this is a cheap place, but for god's sake, go somewhere else. There have to be cleaner better run places in Estoril. And the location sucks too- you're not near anything. I feel sorry for the people who live near this place.

The pool is very nice but the hotel itself is very tired looking, staff was very nice though but my…read morehotel room smelled pretty bad and one of my friends got robbed during the stay, He got his passport and laptop stolen. Apparently someone just had walked in with the key in took his things, not sure how he got access to the key. It's a short walk from the beach and the casino.

This is a nice historical hotel in Estoril, with excellent service. It is nice to learn about the…read moreroyalty and famous people that have stayed at the hotel, and it's important link to Ian Fleming and James Bond. From check-in to check out there were plenty of staff available at the front to assist with baggage. We made use of the spa including 60 min massages which were very relaxing and included 30 minutes of tea time before and after the massage. We also used the dynamic indoor heated pool which is free to access for hotel guests. The food at breakfast is fresh, large amount of choices. The seats in the breakfast area are older with reduced support, one day we came later and were seated in the four seasons grill dining area which has much more comfortable seating. We also enjoyed the food at Organic Caffe in the spa building, room service and a dinner at Grill Four Seasons which is by reservation only. The loss of one star is for the overall age of the hotel. We could see cracks in the walls of our hotel room, the bed is uncomfortable with a large spring mattress and thin foam mattress pad on top - uncomfortable for side sleepers. However we had our room serviced and the cleaning staff was excellent.

What an amazing historical hotel!…read more The staff was beyond nice and helpful. The hotel boasts some serious history, you've got to take a walk around and look at the all the pictures, and artifacts in display. The morning breakfast was fantastic. The bar served up some great cocktails too. The rooms are on the small side but they have so much richness to them. There is a golf course associated with the hotel as well that was fun to play! 10/10 would return!

Fantastic place, clean, great vibe, comfortable bed, flexible hosts, quiet location but still close…read moreattractions like the Estoril Casino, the beach. Also close to the train station that brings you to Lisbon.

I'm shocked there no reviews of this hotel--why? I loved our stay here! It's not an intimate…read moreboutique place; it's a full service hotel with all the amenities you'd want and expect from an international chain. What blew me away is that unlike many large chains, all the staff were very warm and friendly, not at all stiff or formal, not stuffy. It's a difficult balance, to be genteel and kind but also totally on top of your game, and this balance every single person we encountered during our 4 night stay, everyone was fantastic. The concierge, no matter who was on duty, always helpful, smiling and super responsive. The housekeeping staff also on top of everything. I loved their pillow menu, which had about 4 different choices of densities and sizes. On the morning of our checkout, because we had an early morning flight and couldn't go down to breakfast, they had a massive, complete breakfast sent up to our room, free of charge. Each morning the buffet, included in the price of our room, was extravagant and complete, everything from freshly baked breads and pastries to cereals and yogurts. All types of fresh fruit, hot entrees such as meats and eggs. Maybe it was the proximity to Spain or they might have artificially sweetened it, but this was hands down the sweetest, most glorious nectar of the gods orange juice I'd ever had. If they poured a vat of sugar in it, I don't care. Ignorance was truly bliss because I got to drink it by the gallon. This was my first introduction to what the Europeans call "coffee," which is more what we Americans term "espresso," and it was divine, especially with hot milk, which they always brought. The interior of the entire place was gilded and opulent, beautifully appointed marble bathrooms, tubs and showers. We had a fantastic view of the main square, sweeping vistas. The corridors carpeted with whooshing elevators and high end shops end to end on the ground floor. They have the requisite massage and fitness stuff as well and though we didn't use these, it gives you an idea of how full scale they are. The ornate architectural details were a treat, e.g. a winding, spiral staircase with graduated steps leading down from the lobby, carpeted in a blazing ruby, a Persian motif. The single best thing about this hotel? The customer service. I love love love how they managed to be warm and kind, sweet and friendly, not at all stuffy, they didn't put on fake airs, just real down to earth people--the hotel does justice to the beauty of the Portuguese people.