I'm a mechanical engineer with experience in the automotive industry. I'm giving 3 of 5 stars…read morebecause I did not actually use their service. I did however take my car to the shop for a quote. I first called to ask for a quote for a specific repair job for a specific car. They would not provide a quote over the phone as a couple of other shops did. They insisted I bring the car in for diagnosis, so at the appointed time I showed up with the car. After three hours of waiting, they provided a quote for the service I asked for that was ~50% higher than the next closest quote. They also did a 'courtesy inspection' which I did not ask for. This inspection resulted in 7 additional recommended items totaling about $1,800. Things like this fluid change, that cleaning, etc. The car has 300k miles on it, and the majority of these items have never been done. The experience reminds me of the slick marketing we get at the dealership repair shops, and is exactly what I was hoping to avoid by choosing a 'family-owned' shop. The actual work product may in fact be excellent; I don't know. But it is probably over priced.

Recently took my truck and my BMW. At first looked like they were very competent, except waiting…read moreto resolve a major issue - they didn't do the primary repair that was "required" on the report which was the main reason I brought it in my BMW. How does that happen! Hopefully, the owner will acknowledge their mistake and resolve it.....after spending almost $5,000 there this month! The owner, Robbie, worked with us and we were able to come to an agreement. BMW being fixed today, and Robbie was very apologetic and takes his family owned business very seriously. Happy we were able to fix the communication problems and I plan on continue using their services. I recommend supporting locally owned businesses in our community and I hope to be a returning customer for the next several years to come. Hard to find trustworthy auto repair shops. I appreciate and respect Robbie's willingness to resolve the communication issue.

I fell in love with a Subaru and Neil got me to the deal I needed. I'm pleased with the Outback so…read morefar

Don't buy a vehicle here they offer a a crap warranty, sell vehicles with known issues and refuse…read moreto repair. They vehicles on this lot have know. Issues, use caution. They concealed a head gasket repair knowing in a few thousand miles the new owner would have to deal with it.

My jeep broke down on HWY 1, my clutch pedal was broken and I had to get it towed, so I called…read moreJimmy Vickers, right down the road. They got me in right away. It turned out to be just a small plastic clip, which they replaced and I was on my way home the next day (we had to order the clip 98 jeep). They are jeep experts, and I definitely recommend them for working on classic jeeps.

I moved to Merritt Island in June 2024, and right after settling in, our real estate agent…read morerecommended Jimmie Vickers Tire & Service Center. We've been loyal customers ever since and have never looked back! The team here consistently delivers top-notch service. The staff is incredibly friendly, knowledgeable, and always willing to help explain things clearly. Everything runs smoothly and efficiently... appointments are easy to book, and the shop stays well-organized so you're in and out without unnecessary hassle. What really stands out is their customer care. When my vehicle wasn't ready on time once, they hooked me up with a loaner car without hesitation, which made a huge difference. If you're looking for reliable auto repair in the area, I highly recommend Jimmie Vickers. Five stars all the way!

I just bought my new LT 1 Camaro here at Automaster. From Salesman Dave. He is very knowledgeable…read moreat what he does. I loved his personality and is very good with helping the customer. My brother bought his car 2 days before I got mine from Dave. I also have a person work looking for a new car. So I gave her salesman Dave business card. I for one will recommend Dave to everyone I know looking for a vehicle. I told Dave my other brother is moving here next week and is looking for a vehicle too.

They provide false advertising from their website. What it says on their website you can put down…read morethis certain amount of money includes tax, tag , and title. When you do come in and say you have the money . They say that's not the real down payment . You have to pay a lot more down. They also don' t give you what the total cost of the vehicle either. You are looking at paying more for a used vehicle. Not everyone can pay weekly. I say stay away from this dealership they are not trust worthy. I give them 0 stars!

If i could rate zero i would! This place is a joke!!!! Out for money, thats it! When the vehicle is…read morepaid off you will fight to get your title. The cars transmission went out right after the car was paid off. The lady here is lazy and will give you the run around. My Veteran husband has been treated like crap! Never again. Run away from this place!

These people took my money and did not even give me the car. They misrepresented the car and when i…read morecalled them out on it they just took the money and said sue me. They have been shady since day 1 and I don't think I will see a dime of what I paid back unless I go to court. This company should not be able to operate in the US. The only way they are still in business is they know how to work the system and they do not care who they mess up to make money. Do not buy from these people they will take your money and you will never see anything for it.

I have known Steve going on 14 years now. He's definitely a very kind and understanding person and…read morehe's most certainly a man of his word. He often goes out of his way to help his customers, I when I said that he is always willing to go out of his way, I'm mean from the day you make your initial down payment on your vehicle, until the day you make your final payment, he is there for you. He's definitely a man of integrity, which isn't something that you come across easily these days. Don't get me wrong, he's has a business to run, and he's tough when he needs to be. That being said, he will bend over backwards to take care of his customers, he is just that kind of person. 14 years has passed since I first met Steve, and I still think back on my experience with purchasing from RJL fondly. Additionally, Steve personally picks out each vehicle he sells, really takes the time to purchase the best cars for his customers, then services them to make sure they are in top running condition, and finally, he sells them at a reasonable price. I've heard customers say, on numerous occasions, that their experience with purchasing a care from RJL has been so great, that they now refuse to purchase their vehicles from anyone else but Steve. I actually went by went by RJL recently (after 14 years...) and I can safely say that Steve hasn't changed one bit, he's still the super awesome, easy to talk to, and kind hearted person that sold me one of my favorite cars to date (a 96 Mitsubishi Eclipse), he's still the same, hard working, caring person, that was so good to me all those years ago. He cares not only for the quality of his business, but for his overall reputation, for his customers, for his employees, and he's also one of those rare business owners who genuinely cares about offering his customers a quality product and at a reasonable price. You can pretty much guarantee that any vehicle you decide to purchase from RJL is going to be a good one, he's not one to cut corners at the expense of his customers, if anything he put's the needs of his customers above all else, even his overall profit from a sale. If you are considering purchasing a vehicle from RJL, please take my word for it and don't hesitate to purchase from Steve. He has a great selection of quality vehicles, competitive pricing, and offers excellent customer service, service that I guarantee you won't find anywhere else. On top of all of this, he's actually cares about his customers, and that is not something you find everyday... especially when purchasing a car.

Today I went with my friend to pick up the car he was supposed to buy. He had been in the lot 2…read moredays prior to purchase it, but it had a problem with the power steering. He called every day, and even went back to the lot to make sure they knew he was serious. Today, he was there at 830 to buy the car, and someone else arrived AFTER him, offered a few dollars more and took the car, right out from under his nose. This dealer is no kind of business man, and should be put out of business. A Man is nothing if he doesn't have his word, and the car dealer assured my friend, he could have the car, when it was ready to sell. Do yourself a favor and do business with someone else.

I had been to other dealers and got the song and dance but in the end they couldn't get me into…read morewhat I wanted for the price point I needed. Going to Extreme there was no pressure from their sales staff and they helped me get into a car at my price point. I felt like I was a part of the family. Great place to go.

Dishonest - I don't normally leave reviews, but seriously, listen to the 2.5 rating they already…read morehave. I chatted with Bobby through Facebook looking at a Honda crv, the photos were great and the car really was clean and well taken care of on the interior BUT they had is listen for 170k miles when in reality was was 194k which is 20k miles more and it wasn't an old listing which means they knew the miles and weren't honest. They also stated "NO RUST" sure there wasn't much rust on the exterior body but the undercarriage was completely full of rust and had holes. There also was an oil leak when they stated it had "no problems ready to go" staff was meh, they had us look at the car alone

If I could give them less than 1 star, I would. This…read morebusiness is a nightmare. I bought a car from them. It was a LEMON. I had to repair every major part of this car. You are forced into repairs with them, with their half priced "warrantee." Every month there was another repair, bring my car payment from $250 to over $400/month, for a junk car. In the end, I let them take repossession of the car, bc I could no longer afford it, and they STOLE $500 from my bank account, using the debit card info I had trusted to them for payments. DO NOT do business with this company. It is run and employed by dishonest, greedy people. YOU WILL REGRET IT. In the end, you will pay more than double, for a junkyard car, and they will rip you off in every way possible.

I was in the market for a SUV and saw an Isuzu Amigo and Jeep Cherokee for under two thousand. My…read morewife, three year old son and myself traveled a bit over an hour to Cocoa, FL in hopes of purchasing one of these vehicles. As it turned out, the Amigo had been sold and not yet removed from the website, even now when I write this review it's still listed. We were instructed to travel a few miles more to their "budget" lot as I'll call it to see the Jeep. We found it but the Jeep had a flat tire that was well into the black top. All of these vehicles were around the side and back of this repair shop so I went around to the business to ask about the Jeep and to my surprise that repair shop had nothing to do with the ten or so vehicles littered around. At this point we decided to just head back home. Yes, I should've called first to confirm their inventory but no where on their website is it listed that their lower priced cars are at another location several miles away.

I'd like to start off by saying that this dealership is amazing they went above and beyond to help…read moreus my family and I to purchase my first ford truck not only were they able to get us approved within 45 minutes out the door within an hour, they sold us a very, very nice truck. The team was very helpful kind considerate understanding they found a way to get us approved. It was amazing. They also took both our trade-ins and gave us a really great deal for them paid off our old loans & put us in a brand new 2025 Ford F150. I can't say enough about this dealership they're amazing. We're definitely gonna refer friends, and family, and I'm definitely gonna buy another truck from them in the future. They treat you like family. They will do anything to find a way to get you approved. They will help you. They will listen. They will find the right vehicle for you as well too. Ps. Stop by talk to Frank, Juan or Jason one of the managers. Tell them you only want to deal with them. They will make sure they will make you feel at ease. Find the right vehicle for you get you approved in a couple minutes and out the door within an hour.

I'm sharing my experience purchasing a used vehicle from Cocoa Ford because of serious concerns…read moreabout how my financing and credit inquiry were handled. After approximately two weeks of negotiating the price and working through various markups and add-ons, we finally reached an agreement. Despite my top-tier credit, someone in the finance department told me that 9.4% was the best rate they could offer. They encouraged me to seek outside financing if I could do better. Within five minutes, my bank approved me at 6.4%. Because I live three hours away, I arranged to visit the dealership to inspect the vehicle, get the out-the-door price in writing, and leave a deposit before finalizing my bank loan. My plan was to return two days later, on Saturday, with a cashier's check and complete the purchase. During my visit, I clearly explained those intentions to Alex Braun in financing and my salesman, Andy. Alex repeatedly encouraged me to finance through one of the dealership's lenders. I told him I would only consider that if he could beat my bank's rate. He said 9.4% was still the best he could offer--three percentage points above my bank's rate. Nevertheless, he continued suggesting that I take the dealership's loan and then pay it off with my bank's loan. I firmly declined. I wanted a straightforward transaction and explicitly stated that I did not want two loans for one vehicle. Alex and Andy then told me they needed to pull my credit to hold the truck. They said that even with a deposit, someone else could purchase it the next day unless they checked my credit. I questioned this, explaining that holding the vehicle was the purpose of my deposit. After considerable discussion, they assured me that the inquiry would be a soft pull, would not lower my credit score, and would not be submitted to any banks to shop for financing. Relying on those specific assurances, I reluctantly agreed. I then waited approximately an hour while Alex and Andy met privately in the finance office several times. Eventually, they returned with paperwork and a temporary tag, telling me I could take the truck home that evening. I declined and reiterated that I would return Saturday with my bank's check. When Alex presented the paperwork for my signature, I understood that we were preparing the purchase documents for Saturday. After initialing the first page, I turned to the second and saw a 9.4% annual interest rate. At that point, I realized I was being presented with dealership financing documents despite having repeatedly declined that arrangement. I stopped signing, expressed my anger and concern, and left. On the drive home, I received a Credit Karma alert reporting a hard inquiry from Cocoa Ford, along with a decrease in my credit score. This directly contradicted the assurances I had received about a soft inquiry. I ultimately returned and purchased the truck because it was the specific vehicle I had been searching for and was difficult to find. However, completing the purchase does not change my concerns about what happened. Based on my experience, I strongly recommend obtaining your own financing quotes and carefully reviewing every document before signing. The dealership offered me 9.4%, while my bank approved me at 6.4%. More concerning was being presented with financing I had explicitly declined and seeing a hard inquiry after being assured the credit check would be a soft pull. I found this experience misleading, unprofessional, and deeply troubling. Customers should be able to trust that their financing decisions will be respected and that statements about credit inquiries will be accurate. My experience at Cocoa Ford left me without that trust.