Very impressed with how quickly the inspection of my car took; with pictures I asked for oil change…read moreand tire rotation and battery life. Detailed estimates of repairs. Color coded as to level of importance. Red - needs to be done, yellow- be aware this will need to be done in the future, and green- looks safe and reliable currently. Costs of repair was a line item to be approved or declined by me. Docusign was quick and easy. I highly recommend them. I always look for local businesses to support and glad we found Premier Auto Care.

Excellent and very thorough service. All the staff were extremely helpful, knowledgeable, and…read morecourteous. I just had a lube service and tire rotation and very impressed with the entire operation. I will be a return customer.

This was my first visit to Ron Norris Ford and I couldn't be more happy with their Service…read moreDepartment. I made an appointment online to take care of an outstanding recall issue with the master brake cylinder that hadn't caused me any problems but since I had the day off I thought I'd get it taken care of. I arrived a few minutes before my confirmed online service appointment and was promptly greeted by the service writer, he already had my paperwork printed out and went over the details I had submitted online. I also told him my electric fan was coming on while idling but it wasn't running hot or anything mostly annoying and I wanted them to run a full diagnostic test since this excessive idling was out of character for my truck. He took my keys invited me to the waiting areas and in a few short hours reappeared with the good news that everything was taken care of and had all the documentation for my records. Today's experience was a good one no up-selling no pressure to have them do anything other than what I asked, this is all that I had hoped for and I'll definitely return here for service and possibly when I'm shopping for my next truck...

Well, I stopped in here because I had two good experiences here. so I figured what the heck well,…read moreit's true what they say third times a charm I go to service department and I asked for a quote for transmission service and rear end service on my Ford truck. That's a company car well, a couple of guys sitting there the guy that asked me if I need help couldn't tell me price so he hollered over to the other guy you know a price and he shouts out a couple of prices and he goes back to what he's doing I made it pretty clear I needed a price for my car so I guess you're not doing service work that's a shame but I guess I'll just go back to Deland Ford least there you come here crapshoot just come back. Good luck.

They are quick and stick to their estimates. Great service and people highly recommendread more

This is the most efficient, friendly and fair priced Auto repair shop i have ever done business…read morewith. I'm here to stay!!

I'm a mechanical engineer with experience in the automotive industry. I'm giving 3 of 5 stars…read morebecause I did not actually use their service. I did however take my car to the shop for a quote. I first called to ask for a quote for a specific repair job for a specific car. They would not provide a quote over the phone as a couple of other shops did. They insisted I bring the car in for diagnosis, so at the appointed time I showed up with the car. After three hours of waiting, they provided a quote for the service I asked for that was ~50% higher than the next closest quote. They also did a 'courtesy inspection' which I did not ask for. This inspection resulted in 7 additional recommended items totaling about $1,800. Things like this fluid change, that cleaning, etc. The car has 300k miles on it, and the majority of these items have never been done. The experience reminds me of the slick marketing we get at the dealership repair shops, and is exactly what I was hoping to avoid by choosing a 'family-owned' shop. The actual work product may in fact be excellent; I don't know. But it is probably over priced.

Recently took my truck and my BMW. At first looked like they were very competent, except waiting…read moreto resolve a major issue - they didn't do the primary repair that was "required" on the report which was the main reason I brought it in my BMW. How does that happen! Hopefully, the owner will acknowledge their mistake and resolve it.....after spending almost $5,000 there this month! The owner, Robbie, worked with us and we were able to come to an agreement. BMW being fixed today, and Robbie was very apologetic and takes his family owned business very seriously. Happy we were able to fix the communication problems and I plan on continue using their services. I recommend supporting locally owned businesses in our community and I hope to be a returning customer for the next several years to come. Hard to find trustworthy auto repair shops. I appreciate and respect Robbie's willingness to resolve the communication issue.

We are extremely lucky we found this auto shop. Heading down to Miami from St.Augustine our car…read morebroke down and we turned to yelp for help. They could have easily over charged us, but instead were very honest, hardworking and fair. The owner, Armando is a genuinely nice person and I HIGHLY recommend his shop to everyone!

Wanted 800 for a 4 hr repair. they are on the high side of auto repair. they are not what you are…read morelooking for.

My car is old and there was this one moment I remember when Jamie did his best to re-attach the…read morefuse box cover on my car as I was picking up my car. It never really stays there honestly and didn't mind if it was not attached, I just got really lucky the time I let it hang there before Jamie went in and fixed my electric outlet for my car. Well, he kept at it until it finally stayed put. That's the type of detail and dedication he had with my car. To add to that, I had a tubing leak for the air conditioner. My car is very old and rusty so Jamie and Travis has to bypass and work extra hard compared to the normal way to fix this and they replaced the tubing successfully. It took them a while being that my car is not the easiest to deal with and it took a lot of hard work but they pulled it through for me by the end of the day even if they had difficulties. I initially came in for air conditioning repair and a shop in Miami had told me that I had to replace my whole entire system. However, Jamie only found that the condenser and the tubing as mentioned above was truly the only problem saving me hundreds of dollars in return. I am a young female student who is easily swayed in auto shops but they did not. Jamie is a very honest mechanic and will tell you straightforward what needs to be done without trying to profit off of you like other shops do. They also did my fuel line replacement, which was an important find being that I drive my car almost 45 minutes one way to work everyday. They also made me appreciate my 1999 Honda Civic a lot more than I do today. She is currently at 209,000 miles and still running. I plan to run my car more miles with care and proper maintenance. They showed me the real value and reliability of this car. I wish that I could take them back home with me to New Jersey.

I'm writing this based on my personal experience with Jamie's Auto Repair & Transmission…read more I brought my 2004 Dodge Ram 1500 with the 5.7L V8 to Jamie's because I was experiencing steering problems, including a clunking noise and what felt like slippage. I had previously considered Jamie's a trusted, family-known repair shop, which made this experience especially disappointing. They kept my truck for two days and then gave me an estimate totaling $2,346.71. The recommended work included front suspension/shock absorbers, a rack and pinion, lower and upper steering shafts, and a tie-rod end. My truck has only 89,000 miles, so I was very surprised by the scope and cost of the recommended repairs. I ultimately decided not to authorize the repairs and picked up my truck. I was charged a $125 diagnostic fee, and I was also surprised to see tax added to that labor only charge. Before spending more than $2,300 on the recommended repairs, I decided to get a second opinion. Based on my experience, I strongly recommend getting a second opinion before authorizing expensive repairs based on this diagnosis. I took the same truck to another shop, Edgewood Service and Tires, and their diagnosis was substantially different. They charged me $35 for their diagnostic, determined that the issue could be addressed with a wheel alignment, and charged $105 for the alignment. After the alignment, the steering issue was resolved. The clunking and slippage I had been experiencing were no longer present, and the truck has been operating normally. I can only speak to what happened with my own vehicle, but the difference between the two recommendations was dramatic: Jamie's quoted $2,346.71 in repairs, while the second shop resolved the problem with a $105 alignment after a $35 diagnostic. I left Jamie's feeling extremely frustrated and disappointed, particularly because I had previously regarded the shop as trustworthy. Based on this experience, I would strongly encourage anyone receiving a major repair recommendation to get a second opinion before spending thousands of dollars.

Awesome people, great service! Fantastic, honest, owner! He has been taking care of my car for…read moreyears now! The only one I trust! Highly recommend! Catherine Moore, a satisfied customer.

Great team. Gets the job done and has fair pricing! I highly recommend this company for any car…read morerepair!

These folks are serious about customer service & they provide professional, affordable repairs with…read moregreat attitudes. If you need help & are anywhere nearby, you would do well to check them out. They have some good values on used vehicles too. An established, successful family business with good values.

Teresi Auto is so helpful. I've been having trouble with my car and after they looked at it, it's…read morebeen perfect. You can tell they really care about their customers -- I'm so glad I have a place I can trust with all my car stuff. 5 stars, for sure.