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O'Reilly Auto Parts

5.0 (1 review)
Closed 9:00 am - 8:00 pm
Updated 2 months ago

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Eckler's Automotive Restoration & Performance Parts - What they sent

Eckler's Automotive Restoration & Performance Parts

(114 reviews)

Don't buy anything from this company. They have false product descriptions and photos on their…read morewebsite. They sent me a minimal amount of what was advertised and won't offer a full refund, instead offering store credit basically trying to get me to buy more things from them after they already lied. I have photos below of what they have pictured and described and what they actually sent me.

Purchased rotors for my 1969 Corvette, had the item shipped to the shop where the car is. The…read moredelivery drivers were going to the wrong place despite the delivery address being correct. I tried to call the delivery company to let them know they are making an oversight on the delivery location and to do this only Eckler had authorization. I contact Eckler to let them know all they had to do was call the delivery company to let them know they are attempting to deliver to the wrong business and the delivery driver just needs to walk 20 feet forward to find the right shop. They refuse to do this tell me that my only options are to return the item to them and then they send it back? The manager making this decision was a female, when I explained to them how low IQ this sounds they my other option is to process a return and get my money back in 10 business days. So pretty much they took my money on April 1st and wanted to return back around April 25th because the manager was not capable of picking up a phone and calling the carrier to tell them a piece of information required to complete the transaction. If anyone from Eckler is actually reading this, which I assume not based on the this business being a 1.1 Star out of 100+ reviews, I highly recommend reminding your employees that when they are employed that the main objective is to act in the best interest of the company you are getting paid by and not to sabotage the business out of laziness. That is all.

O'Reilly Auto Parts - autopartssupplies - Updated May 2026

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