Had a great first experience here at TitleMax Frisco! Miss Rose Bocel helped me out with a loan for…read morean emergency that came up. She was very thorough and helpful the whole process! I was in and out in no time. She was truly lovely to work with. I saw them interact with other customers, and the whole staff was patient and gave great customer service! So glad to have picked them over others!

Fast service and very friendly staff. Thanks Kelly! I've been here a few times and they are…read moreconstantly knocking it out the park

Great service from Tiffany. The store was clean and there was a vibe. I would come back here with…read moreall my friends and throw a great party it was that great

First off The lady that helped me was quick, accurate, professional and fast. She definitely knew…read morewhat she was doing. However I'm big on customer service, and there was none. No smiles, nothing warm and friendly... I even tried to ask a question and there was complete silence. I believe in doing your job, I also believe in making people feel welcomed.

First time here and I was forced to put part of my check on their card that they charged me $5 to…read moreget but did not tell me! I was told I had to put a 3rd of my money on their card. Between the $5 I was unknowingly charged just to have the card I didn't want, and the $39.92 I was charged just to cash the check. I'm now out $44.92 total, I had to look at my receipt to even see where my $44 went!

I highly recommend PLS in Plano Texas. Tina has been helping me out for about 4 and 1/2 to 5 years…read moreshe's a great employee and does a great job. Sandra Schloemer

I have been a customer of this location since you closed the Northwest highway location. The only…read morereason I keep coming back is because of Debra. Over the years there have been many other people on the days when she doesn't work and they're never as polite and pleasant and easy to deal with as she is. I don't know what I would do if she were not in this location. I know several other customers who utilize this location and we all love Debra!

This location was the closest to my home and I called before I went there to make sure I had all…read morethe proper documents. I spoke to Deborah who was a delight to talk to , she informed me I needed to go to a different location .she was friendly and beyond helpful she even called the location I needed to go to and let them know I would be coming in that day . great customer service over the phone.

Maria is the best. Takes you through the process step by step making it easy to understand.read more

jessalyn sanchez was very helpful today. was very nice an professional. i recommend anyone to come…read morehere very fast service was put the door in less than 20 minutes

We had been with State Farm for over 40 years between my husband and I. We went to cancel our…read moreinsurance policy for our business and they refused and still took the money from our account. At one time we had 10+ policies with State Farm until a botched roof claim caused us to cancel all but 3 policies. Against my better judgment, we left our business policy with Mark's office. Now I'm feeling the regret as they have cheated us out of a month's premium and I'm having to get an attorney involved. I can't wait to be done with this and every State Farm office!

This place had a amazing customer service ! they were all…read moreso friendly and just too notch with their customer service. I will def be coming back !!

My name is Valene I was in earlier today and Delilah was very helpful very respectful very…read morecompetent she made sure to answer any questions that I had and was able to help me very efficiently I am going to refer all my friends and family to come see Delilah friendly face these days you know

Rebecca, she doesn't like people who's looking for a job and she hate men or she have a problem…read morewith it and apparently they think anybody who calls trying to scam the store

Amazing service. Was helped by Amanda. Highly recommended. Will go back when I need another title…read moreloan!