The salesperson applied a screen protector to my daughter's phone, told her she needed it even…read morethough she already had one, then charged her $28. He was rude and called her a liar when I asked for a refund. He gave me the runaround for 20 minutes. Tried to refund me $10 instead of the $28 he charged. Stay away from this store!

got my phone repaired here twice. both times the screen had performance and display issues such as…read morelines through the screen when it was lit up, screen would freeze to the point i would have to restart the phone. Also the placement of the screen seemed to not fit for my iphone 15, it was not flushed against the frame and stuck out about 2mm looking as if it was floating on top of the device itself. Which leads me to my final issue. Due to the fact the screen replacement was not flushed to the device frame, I completely shatters within in 2 months of the last time I repaired a screen with them, this is WITH THE SCREEN PROTECTOR. I was charged over $300, the product was not worth that amount. DO NOT GO HERE. I even asked them when I picked up my phone if they use the same screens as apple and if they were apple certified, they said yes which was not true considering apple has strong materials that make up the phone. My device even had an error saying it was not an apple part and was not installed correctly. With that said, save your money, go to apple or learn to do it yourself.

I asked a number of businesses for a quote for replacing a screen for my cell phone and cell phone…read moreunlock was the first to respond promptly with a very good quote. Our discussion was great and I highly recommend this company.

Great Location to get your phones repaired at. Boss will always work with you on a discount for…read moreyour needs. Love the Free Screen Protector Promo also. Keep up the good works y'all.

Got in contact with them the day before. I drop by. Dropped phone off. Back in the time frame they…read moreproved. Screen looked new and in operating condition. Thanks.

I visited April 10, 2026 while on my work break and the service person had me done within 20…read moreminutes. My phone works perfect! Excellent customer service. I hope I do not have to revisit due to a broken screen, but if I do I will definitely use Cellular Depot. Thanks once again for great service.

Tariq was very helpful with my insurance claim. He also did a great job of juggling multiple…read morecustomers at one time.

Wow, I don't even know where to start! This experience was wayyy better than I could even imagine…read morean experience getting my cell phone fixed ever being. first of all. At hello, when I came in, Ariel was very cordial, upbeat, attentive and very interested in genuine when it came to diagnosing the issues with my phone. I also feel as though he was honest with me, Ariel said that my phone was a tough one and that he would need to touch base with his manager, Billy to see not only about getting it fixed but also getting it within a tight timelime that I had in regards to needing it fixed to get some things done for work. They gave me a time to come back, but not only did they BEAT that time. I need to let you know that they fixed a ***completely*** shattered screen, like pieces just gone, cut your hand if you try to even touch it! This was a repair where other phone repair locations including within the Ubreak chain said that they simply couldn't help me with. I found out after returning from the rest of the staff that Billy, the manager, in addition to his duties and responsibilities in managing had somehow found some time to fix my phone and to do it in an expert fashion. I was blown away at how nicely it looked how well it worked and even other things I hadn't thought about Billy had kind of just looked into / double checked to make sure that the phone was in tip top shape before giving it back to me. I live 30 minutes away from this location, over an HOUR in rush hour traffic and from now on I will happily absolutely come here and only here for anything regarding my phone I can't say thanks enough to Billy, Ariel and the rest of the team you guys are awesome!!!

They did it again for me! Had an issue with my iPad and they fixed me right up! I can't see ever…read moregoing anywhere else!

From the owner: At Professional Phone Repair Service, we specialize in fast, reliable, and affordable phone repair…read moreservices in Duluth, Lawrenceville, and throughout Gwinnett County, GA. Whether you’ve got a cracked screen, battery issues, water damage, or software glitches, our certified technicians can restore your device quickly and professionally. In addition to expert mobile phone repairs, we offer a wide range of accessories and the latest smartphones at competitive prices. As your trusted mobile phone repair shop and accessory store, we’re committed to exceptional service and high-quality parts to ensure your device works like new. Visit our shop today for top-notch service or call us for quick repairs you can count on.

Yesterday I spilled water on my macbook pro and was so worried I would have to buy a new mac. Kazim…read moredid an amazing job and gave me a step by step guide and reasonable price. Clear communication & he replaced the screen and cleaned my mac. I got it back the next day and it worked good as new! These people know their stuff!!!! I highly recommend and will be back soon.

Kazim is awesome and fixed my iPad. Was ready within an hour, unbelievable. Great customer…read moreservice.!!

went in today to get my iphone 14 pros battery replaced and charger port replaced was very…read moreaffordable took one hour i'm pretty happy with my phone now this place was great

Be careful doing business with them. They were supposed to unlock my phone but only lasted 2 months…read moreunlocked. The unlock is supposed to be permanent not only 2 months. They didn't want to give a refund and they wanted to charge again to have it unlock again. Be careful. They will take your hard earn money and rip you off

Absurd exchange / return policy! Purchased the correct phone case for my sister as a gift less than…read moretwo weeks ago. She tried it and the button would press all the time making the phone call 911. Attempted an exchange for another one, with packaging and receipt. "It's been almost two weeks we only do that in three days." I asked for a manager was told not there and would say the same thing. AVOID

Went to get a car phone holder. I wanted to see if it would fit and was told I can't open it to try…read moreit they are all the same size. Clearly they aren't because they wouldn't have sizes on them. I advise the the young lady if it fits I'll buy it but of course she said no. Customer service sucks