Was a customer of Mandy's for around three years (have moved away from the area now) and loved…read moreevery visit! She is the sweetest and made me feel so cared for each time. Consistent facials also helped my skin so much (as someone who had congested and acne-prone skin, exacerbated by constant mask wearing). Extractions are very thorough, and painful if it's your first time, but the skincare she uses is super calming and refreshing. IMO, the most improvement is not seen directly after treatment but in the days or weeks following! The treatments helped prevent future blemishes, and makes current or ones deep beneath the skin heal better. Also a super calming environment that I've definitely dozed off in a couple of times. Love Mandy's!

I have sensitive skin, like most sunscreens or perfumed products will give me hives or red rash. I…read morecame to Mandy to try a facial. She looked at my skin and new right away what to give. Deep moisture to help dryness, massage to help lipid flow and elasticity, and deep masque and moisture to lock in. I left with an amazing glow and my face/neck/shoulders felt like it was 'singing'. Hard to put into words, but she is a real pro. The place is small from street view, but behind the front greeting area the suites are super luxe and filled with spa sounds so you really do unwind. Totally recommend. I've gone probably 3x/ yr for last 5 yrs.

My GO TO spot for brows, pedicures, and all things hair! Sam always does a great job with my…read moreblowouts and my balayage looks incredible even a couple months after it was done! Laureen is great for brows and always fun to chat with. Thank you to serenity for being my one stop shop! :)

What I love about Serenity in the City is the array of services they offer there! You can get your…read morehair done, nails done, you can get massages, injectables, facials, and you can even take a yoga class. It really is a wonderful place. I love the waiting area with coffee, tea, and sometimes mimosas! The service are priced fairly and I have been happy with my cut and colors. I see Dori, she is great.

I look forward to getting a facial every month because of Aurora 34! Jessica is the most kind…read moreperson ever and every appointment is pleasant I always leave with a smile and clear skin. Calming music, warm atmosphere, and amazing results.

just had the most incredible facial with Jessica, and I can't recommend her enough!…read more From the moment I stepped into the treatment room, Jessica made me feel completely at ease. She has such a calming presence and clearly knows her craft. She took the time to assess my skin, asked thoughtful questions about my routine and concerns, and then customized the entire experience just for me. The facial itself was pure bliss -- thorough, gentle, and incredibly effective. Jessica's technique was both soothing and meticulous. She explained each step without overwhelming me. My skin was glowing by the end, and the results lasted for days. What really stood out was her attention to detail and genuine care. I never felt rushed, and everything from the warm towels to the facial massage felt intentional and relaxing. Highly recommend booking with Jessica if you want your skin to look its best. She's truly gifted at what she does! Will definitely be back

This review is for the waxing service that I got from Mia L…read more Very pleasant and easy to talk to. Being a woman of color she got what I was looking for and listen. Made me feel relax. Offer the hard wax and now I am hooked. Use to get my brows and lips done at a threading salon. It was painful and my skin was itchy and red. Going to Mia is so much better and not painful. Plus I like our conversations. So glad I found her at Skin and Body Works.

As someone who has had some harrowing experiences with facials in the past, I have a bit of anxiety…read moreabout getting them now but all my worries vanished here! I had a truly stellar facial from Susan. She is extremely knowledgeable and I was so relaxed throughout and after. I'm so thrilled with how my skin looks and will definitely be back. The space is the perfect environment for relaxation and everyone is so welcoming. Highly recommend for anyone looking to treat themselves!

I was a loyal client here for many years and truly valued the professionalism and care I once…read moreexperienced. This place meant a lot to me. Over time, however, it felt like the management style, particularly at the ownership level, shifted. Communication became inconsistent, and situations that once would have been handled directly and professionally were not. This was not reflective of the front desk team. Many of the therapists I connected with moved on. My most recent experience simply was not the right fit. I did not feel fully heard, and the session felt more rushed than mindful. After the session, there was no follow up or check in at all, which has never happened in any of my previous experiences here. I was tired of bouncing around, so I gave it time to see if things might improve. In the end, she agreed it was not the right fit. What was most disappointing was how it was handled. It took several calls, emails, and texts from me to learn that my sessions had been canceled less than 24 hours before my next appointment. The front desk told me the owner was supposed to call me about the cancellations and to suggest an alternative therapist, but that call never happened, and there was no follow up afterward. There was also a brief moment that stood out. I had left more than 20 percent, though less than the week before because the experience felt different. When I shared that, it was suggested that the front desk might not have passed the full amount along. That surprised me, as the front desk team has always been consistently kind, professional, and trustworthy. I want to be clear that the front desk staff are excellent. They make scheduling seamless, communicate thoughtfully, and create a welcoming environment every time you walk in. I am writing this because I cared about this place. I used to genuinely look forward to coming here. Moving on feels like losing something familiar, almost like losing a friend. I would still welcome a one on one conversation with the owner, as I would have appreciated that before. I hope the practice finds its way back to what once made it so special.

Nick does orthopedic massage, which focuses on bone structure as well as muscles. He's worked…read morewonders for me. Thanks, Nick.

I found Page through Instagram and knew I had to come to see her for all things self-care and…read moreskincare. Hellooooo HydraFacial!! After my first visit, I was hooked. And I can't wait to go back after each visit. A HydraFacial is unlike any other facial. It is quick, to the point, no fluff, computer precise, and A COMPUTER controls everything! Sometimes fluff is good and all, but when it comes to time and efficiency, I'm all about getting right to the point. She followed up with an amazing mask that I even ended up purchasing during our COVID shut down so I could keep up the self-care at home. After she was able to reopen after quarantine, she did so with extra safety measures and I was happy to get another facial. She even shows you one side compared to the other during the facial so you can see how clean your face is getting. The machine is so cool and you get to see all the exfoliated and dead skin after. Sooooo satisfying!! You know that type of satisfying you get after watching those Dr. Pimple Popper videos, yes just like that. I've been using products she has recommended ever since and love that there is an online store to buy all my goodies from! To top off the whole experience, Page is personable, easy to relate to, chat with, and laugh with. Instant skincare BFF! Oh, and if you need other self-care love she specializes in brazilian and all things waxing and Page is known for her quick and efficient hard wax for hair removal. Her super cute storefront in Medford is convenient, has easy parking, and you feel right at home in this cozy, girly but not too girly, comfortable, and clean spa. Thanks, Page! Can't wait to see you again.

Paige is AMAZING. Such a wonderful experience - amazing waxing job and such a wonderful human…read more Highly recommend.

I recently got my makeup done here for an event and I LOVED it!…read more The store is gorgeous and is perfectly merchandised. Under one roof they have Franca who does lash lifts and tints as well as waxing...she does a beautiful job with eyebrows. In the back Loxx by Justine just moved in. They have an amazing concept here a retail store that houses estheticians, makeup artists, hair stylists as well as retail. Stop in when you are in Melrose!

I've had several services from the beauty cafe including a spray tan, a blowout and makeup. Each…read moreservice was flawless. I'd highly recommend!

Tereza is THE best skincare aesthetician I have ever see…read more She is extremely knowledgeable and my skin GLOWS for days after I see her. Tereza always tells me what she is doing, what to expect and gives helpful post-facial tips. I always I feel comfortable and relaxed while I'm there and I LOVE that not every facial has the same routine.  I get one of the pricier facial combos - Facial, Microdermabrasion plus CoolLifting and it is worth every penny. Visiting Tereza is a must for your skin! Bonus - Parking is always a breeze.

BEST facial and BEST shoulder massage! (And I'm picky) I…read morehad coollift with microdermabrasion and CAN actually see the diff! Skin is younger looking and feels great. Thank you Tereza!

Looooove this place! Got lip fillers multiple times and have always had a positive experience…read more Nurses are super attentive, friendly and make sure you understand each step / after care! Booking my next appointment!!!

The absolute most trustworthy and comfortable place to get your beauty on! Everyone is amazing…read more Shout out to Lyndsey and Jackie for giving me the lips I desired , the under eye filler my boyfriend wanted, and anything else! Thank you for all you do! We love you and highly recommend !