I saw Catherine Heggie for several months for a serious injury, and I'm extremely grateful to have…read morefound her. She sincerely cared about my entire experience with my injury and recovery. She answered my constant questions with skill and thoughtfulness, and constantly demonstrated mastery of her science. Thank you so so much, Catherine.

I have used capstone in the past for knee replacement surgery in Blaine they were very helpful and…read moredid a great job helping me to recover, however I recently was referred for physical therapy and asked by the doctor which therapy group I would like I told him capstone Is fine, I received a phone message from capstone saying to call back to schedule a appointment I called them waited on the phone for 20 min and finally got to speak to someone, after what seemed to be a long time to schedule an appointment she said the first available appointment was a month out this I find is a poor way to run a business, a month out I don't think so .

I can't say enough good things about this place. I came in dealing with extremely severe neck pain…read morethat was honestly affecting my daily life, sleep, and ability to function normally. From the very first visit, Justin Dalmacio made me feel heard, understood, and genuinely cared for. Justins level of knowledge and attention to detail is incredible. He didn't just treat the symptoms--he took the time to figure out the root of the problem and built a plan that actually worked. Every session felt purposeful, and I could feel real progress week by week. What stood out the most was how supportive and encouraging Justin Dalmacio was. He kept me motivated, explained everything clearly, and made sure I was comfortable every step of the way. Thanks to Justin, my pain has improved dramatically, and I feel like I have my life back. If you're dealing with any kind of pain or injury, especially something as frustrating as neck pain, I highly recommend giving this place a chance. It was one of the best decisions I've made.

I have received P.T. from the Blaine office for a work injury for nearly a year and a half from…read moreDoniel Hagee. She helped me tremendously with a Vestibular and neck injury from a terrible fall at my job in August 2022. I suddenly had to pause my P.T. due to another health issue in December 2023 which I needed surgery for on February 27, 2024. I received a get-well card from the staff and Doniel, telling me to "call for an appointment when I am ready to come back for therapy." I visited my Surgeon on Tuesday 04/04/2024 and she gave me her approval to go back to P.T. for the sustained injuries that I am still dealing with. I called Capstone today to schedule my pre-approved, unused remaining visits. I spoke to Reagan, the LNI scheduler who was extremely rude, unprofessional, and very nonchalant about what I had just experienced with my surgery. Reagan demonstrated by her phone etiquette that she was too busy and did not care about getting me back on schedule for the pre-approved remaining visits. She was so insensitive, in fact she stated, "We already discharged you as one of our patients. You need to get a new referral from your doctor and LNI!" I had talked with my Vocational Counselor who works closely with patients and LNI, before I called Capstone, and she confirmed all I needed to do was call to set up 5 remaining visits. I asked Reagan who she reports to, and she said, "Riley" was her manager. I received a call about 45 minutes after speaking to Reagan from a "Riley Beard", who was very disinterested and aloof about my not being able to schedule my remaining appointments, she was the Client Relations Manager. I have never been treated with such lack of sensitivity or low regard for others' needs or troubles. Very dispassionate for being a "Client Relations Manager." She literally said, "Oh well!" when I told her I was going to report this to the owners of Capstone, write a review about this, and look for a new Physical Therapy Clinic! The only curious thing was Riley sounded exactly like Reagan! Roberta Reyes

After reading the reviews and searching for a physical therapist for many many hours I decided to…read moremake an appointment here with Elizabeth. I'm % happy that I did. I think I've had over a dozen appointments so far and am happy with the tools that I come away with after each session. Everyone that I have worked with has been professional, easy to communicate with, and has a sense of humor. I am a kinesthetic and visual learner and they're willing and able to accommodate my learning style in the therapy. I haven't had physical therapy since 2003 and THIS is nothing like THAT was. Blows my mind how much physical therapy has improved between then and now. The location is super convenient, too.

Update 2 years later, still going and its still great…read more I am still seeing them for therapy by choice. I have accomplished the goals from the first sessions, and so we raised the bar so I could continue to participate in athletic events at a higher level. They are just so great at tailoring the sessions to my goals, and the therapists are super knowledgable, always seeking more advanced certifications. I always feel like they listen to me and their advice gives results. I wish all my healthcare experiences were this good.

Excellent care and encouragement. Barely able to walk due to pain on holiest visit. Now functional…read moreand getting stronger all the time and have hope for my future again!

Marc Harrington and Samantha Dodge were great to work with and I appreciate their dedication with…read morethe PT plan that was put in place to get me back to a healthy lifestyle without the severe neck pain that I was having. Many thanks!

The entire experience at AHC is unique - the environment, Scott's approach, the team, how they…read morerespect your time and their commitment to your well-being. It's a partnership. I found the initial paperwork 'interesting' because it felt so in-depth and then when I went to meet with them for the first time, and now several appointments into my treatment - it all makes sense. And I really appreciated all the questions they asked and the time they took to understand the result I wanted from the treatment. I would highly recommend AHC if you are looking for 1) results and 2) a co-commitment to your well being.

Scott is great. The only thing is that they are very strict in how they deem a 'no show' and the…read morefee is a bit high. If you are more than 5 minutes late, they will cancel your appointment and hit you with a $65 "no show" fee. I think they are a bit over aggressive in making that call as he generally has a number of free chairs, or perhaps, they could just take 5 - 10 minutes off of your treatment time. I found the fee to be quit high as well.

I was recently seen at this clinic due to years of ongoing concern of pain in various parts of my…read morebody. The receptionist had some of the best professionalism and transparency. I was very pleased with how smooth the scheduling process went and how accommodating they were with my busy work schedule. I was seen by two providers (let's say provider 1 and provider 2 for privacy purposes). Provider 1 was very helpful by discovering a baseline and developing a course of action to strengthen some of the weaker aspects of my body. Provider 1 communicated with me that they were going to be out of town for 2 weeks. They also recommended that I were to be seen 2x a week for 4 weeks. So a different provider was assigned to me in their absence. A couple of days later provider 2 saw me for the first time and we discussed my history again. As soon as they were finished doing a basic adjustment with me they mentioned they typically spend their first appointment with a patient discussing history to later develop a plan. Do providers not refer to prior patient notes at all? Wouldn't have provided 1 laid out a game plan for provider 2 to pick up at? They proceeded to tell me that they would continue to address my concerns at the next appointment. Forget about it. My job only covers 12 appointments a year and I was finished with wasting my time. Major logistical issues. Why would provider 1 be assigned to me if they knew they were going to be gone? That ruins the streamline for continuity. Provider 2 didn't seem to even mention any of my concerns and when it comes to my health and wellbeing I would rather spend time elsewhere.

Do not use their Back decompression therapy! Robert Curtis, DC gave me an SI joint sprain which was…read morevery painful. He also damaged my lower back in such a way that a year later I still have a numb foot and can't sleep in a bed. He ruined my life!

I live a considerable distance from this clinic and did not receive an appointment time for my…read morephysical in the paperwork provided. I attempted to call to schedule the appointment, but the voicemail indicated a 48-hour callback policy. Since I was required to complete my physical within that same 48-hour window, I did not want to risk missing the deadline and therefore made the drive to the clinic in person. When I arrived, there were multiple receptionists in the back who could have answered my call but did not. The receptionist who assisted me informed me that I would need to speak with the individual responsible for scheduling physical appointments. I waited for her to come out; she asked a few questions and then returned to the back. When she returned, she appeared disorganized and stated that she was unable to schedule me for that day. Her name is June Hathaway. I found her demeanor to be condescending and unprofessional.

My visit at Whatcom Occupational Health was very quick and easy. Jo got me in and out in 20 minutes…read morewhile training a coworker!

All of the providers in this office (dr. Casey lien, Dr. Steven bloom, Dr. Megan Gruber, Dr…read more heather thompson) make parenting and my own health feel so much easier and supported. They are on top of my health and my kids, they go to the root problem before offering pills (hard to find that) and they care about my kids and myself and our health. They evaluate our whole selves (family history, nutrition, physical exercise, and our biology). I have always gotten right in and labs or scans done if needed right away. I count my blessings every night and they are in them. Thank you with all my heart. After growing up and seeing doctors feed loved one opioids and being effected by it, I cannot express my gratitude enough to them for their morals and methods. thank you team!!

The urgent care, telehealth and the lab have always been very good in my experience. Fast, caring…read moreand effective.