I called earlier in the day to ask about some 1ct diamond studs, and they had some in stock! I…read morestopped by, and was so blown away by the service. Heidi brought me to the earrings and I was able to try them on (I fell in love with them immediately). She let me try on different sizes and even set it up so I could see how they looked in more natural lighting. Bennion Jewlers has an impressive variety of other jewlery, and I'll definately be back the next time I'm in the market for a new piece. I can't recommend this place enough for the customer service!

Have done a lot of business with Bennions. Have purchased items and had several repairs. They are…read morevery knowledgeable, fair, and attentive. I will continue to go there for all my jewelry needs. Thanks for all your help Derek.

super helpful and friendly! would 100% recommend! got some links taken out of my watch and it was…read moresuper quick and easy!

--- SOLD FAKE GEMSTONE ---…read more Purchased a lab-grown emerald and necklace from Tresor Jewelers in December of 2024 and found out after testing that the "lab-grown emerald" was just colored glass. The owner, Sergo offered to do an off-the-books refund over Venmo to refund the cost of the necklace, but four weeks later has dodged calls and failed to provide any compensation. Avoid this jeweler at all costs.

I dropped a 14kt ring and it got a little scuffed up. I brought it in, and it got patched up in…read moreless than 5mins! The owner is really kind and also does custom jewlery. It was really cool to find someone with so much expertise near me! Perfect place for any jewlery repairs you might have with a pretty quick turn-around!

I walked in and my chain was fixed inexpensively and quickly. The process was much easier and…read morebetter than I expected.

Our experience designing my engagement ring at 9th and 9th Jewelers has been incredible. Joe and…read moreBraxton are wonderful to work with and made my ideas come to life beautifully! I had a unique request for an organic metal finish on my band and they aced it. I couldn't recommend more.

I want to share an experience I had in SLC at a locally owned jewelry store named 9th and 9th…read moreJewelers. I tried entering the door, which was locked. I realized the time of day and that they may be closed. The owner had someone inside and mouthed for me to text or call. I found his number on the front door and did as he asked, not noticing "by appointment only." Idk, put "by appointment only" on your marquee sign. As I finished texting him, he saw someone he knew walking by his shop. He unlocked and opened the door, speaking with her and ignoring me. It struck me as an odd first interaction, turning me off. I almost turned around and left, which would have been a better choice than to stay and ask a question. When they were finished chatting, he asked what I needed and told me to make it quick. I said I was looking for a gift, and he responded by telling me he had no inventory. ‍ ‍ It was such an odd experience. Below is our text exchange; I'm not going to post a picture of the present I bought. Reading other reviews he either is nice or a complete unsavory business owner. Yelps information indicates they take walk ins. I'm so glad I didn't give him my business and never will.

I stopped in most of the jewelers in Salt Lake City looking for something fairly specific with a…read morelimited timeframe. The folks running this place are a family affair and were very helpful and accommodating. I feel they gave me a pretty decent deal too. After looking around at the remaining other shops I came back and purchased the item. It needed to be set into another piece they had in inventory. It was ready early the next day. They earned my business and I will likely come back here in the future. In short I am very pleased with the service and the piece.

I couldn't be happier with our experience with McKay! After a sketchy experience at another local…read morejeweler, we went to McKay to design my engagement ring. They educated us immediately about the clarity, cut, and color of diamonds. This made us realize the other jeweler had greatly over quoted us for a very low quality diamond. McKay was so patient with us, extremely fast with the process, and always reached out to us when the new changes to the design were ready. I asked them to make several changes to the ring design and they were so kind and patient throughout the entire process. They genuinely made my dream ring, and found us a nearly perfect diamond for a fair deal. I will always recommend Mckay to anyone I know! Thank you guys so much!

Chris Howard, of Fankhauser | Howard Jewelry, was a friend until he refused to communicate with me…read moreabout two watches that I left in his care. In February 2025, Chris and I agreed agreed that he would repair and attempt to sell on consignment two Rolex watches that belong to my wife. Since then, all attempts (texts, phone, email) to contact him regarding the watches and their status have gone unacknowledged. Fankhauser | Howard Jewelry will be served with a certified demand letter next week. If that is ignored, I will proceed with other legal remedies. If you do leave your jewelry with him, photographically document your items first (serial numbers, any insurance information); set the terms and scope of service in writing; retain your claim receipts. Best of luck to you. If you read this Chris, just know that I regret any trust I placed in you or your ethics.

Although they couldn't help with one of my requests, they tried very hard to accomplish it. The…read moreother one was a battery replacement which they did while still working on their longer term projects. No waiting; no leaving my watch.

A wonderful little boutique store in Sugarhouse with custom made jewelry-mostly silver. The owner…read moreand artist is very talented and her style is modern and fresh. She looks at gemstones and work with their shape in a beautiful way and I like that she only picks a few stones that she love. My favorites are her chunkier silver jewelry. I have a bracelet that I love and I get so many compliments for it. It is extra fun that it isn't mass produced and in every store! Her store is her work shop and she helped me on the spot by finding the right size and even made a ring fit perfectly, using her tools right there and then. I highly recommend stopping by to meet her and see for yourself although she sells her jewelry in line too.

Beautiful, beautiful work! The jewelry is in this gorgeous, modern, Scandinavian design and…read moreJohanna, the artist, is a lovely person! I am so happy with the pieces I have purchased and wear them all the time. They are unique and I receive compliments frequently.