Bear Creek Kennels was a life saver! We needed a place to care for my 2yo loveable girl, Stella,…read morewhile my family member had appointments at the Mayo. Stella never stayed at a daycare before and I was concerned about how she would do. So I researched all over Rochester and came across Timm and Bear Creek kennel. So glad I found her a place that I felt comfortable leaving her for most of the day. It worked out great! If you are looking for a reliable place that genuinely cares for your dog - I wouldn't hesitate to recommend Timm's kennel. Stella was housed in a large indoor kennel with a few new friends when we came to pick her up. All the dogs looked happy and cared for. I especially liked the outdoor fenced area, which is another option for your dog - inside or outside, wherever they feel more comfortable. Also it was super nice of them to post up a picture of her on their facebook page.

Tim is great! We visited the Mayo Clinic for a long weekend and needed some coverage for our dogs…read moreduring an appointment. Tim was super flexible with our special-needs pups and made sure to let us know when he gave the daily meds to our epileptic guy. His caring and responsible daycare allowed us to focus on our own needs. Highly recommended!

Hannah was great! She came by to put out food and water for our cats while we were away for a week…read more(she also changed our litter-box and helped take out our trash). She was super responsive and provided daily updates with photos/videos. Glad to know we have someone we can call if we are ever out of town again!

Hannah is incredible. We have four dogs and a cat and were out of town for a long weekend. We were…read morenervous because some of our dogs have less than wonderful habits. We also had never been away from them for that long before. Hannah was incredible with the chaos our brood brings. She was proactive and understanding with our husky's affinity for urinating everywhere. (Thank you so much for cleaning up all that potty!). We got daily updates of their shenanigans and when we got home everyone was in great spirits. It was also way more affordable than I originally intended to spend when compared with other companies. We will not go anywhere else for a pet sitter. Do yourself a favor, hire Hannah!

Took our puppy there this past weekend and it was an amazing experience. Allison was great and even…read morebrought our blanket to us that we had forgotten when we picked up. Will be using this service again!

Friendly and respectful staff during drop off and pickup. Very happy with the grooming service at…read morea very reasonable price! Recommended this business to my sister for her puppy.

If I could give a 0 star I would my 14 week old puppy came back with a bunch of marks on him and he…read moremight have kennel cough I'm not sure though he has all the symptoms I'm taking him to the vet tomorrow PLEASE DO NOT TAKE YOUR DOGS HERE

This is my Jebs happy place. All the employees are amazing and my dog Jeb is excited every time he…read morehears "doggy day

LITERALLY THE BEST my puppy loves going here and I've never had problems at this place there really…read morenice too

Riza loves every single thing about Central Bark, and I'm posting on Yelp as well because they…read moredeserve better average # stars on here. When we got our new puppy we wanted to make sure she was well socialized and used to spending days without us in case we both end up with office jobs again (I work from home). She's routinely gotten praise and she comes home the happiest and the most tired. And also stinky, but people who leave a bad review for a stinky dog are ignoring that when a dog plays hard they're rolling in dirt, water, and spit, let alone if you've got one with a penchant for sticking their head in a "stream" (Riza). For us, when we toured the facility was very clean, and they take and post pictures daily of all the pups and even with all the dogs running around all day it's always super clean. The staff are all super friendly and seem to really love their jobs -- or at least really love the dogs so you'd never know. Central Bark is also on the ball with keeping track of vaccinations & will mention if you've got something close to expiring - an added perk for sure since it's easy to miss an email from the vet. For safety reasons, Central Bark asks that you come on as regular a schedule as possible - this keeps their play groups fairly consistent and let's the dogs develop friendships and not be constantly introducing brand new dogs to each other every single day. It also helps with your own routines at home. By doing this, we've found that Riza has made her own friends and has a few doggies that she just LOVES at daycare. It's always fun to see the regulars in the pictures with her. I love them, I think their prices are reasonable and well worth it, and I hope to let Riza come to daycare for as long as we possibly can. Attached are photos from central barks Facebook page of Riza playing in their facility

We had used Leashes & Leads for boarding and daycare for our previous dog and were very happy with…read morethem. The employees seemed to really enjoy and care about dogs. However, last week was a terrible experience. We left our two Border Terriers with Leashes & Leads to stay for several nights while we were a couple hours away for business meetings. Our dogs are a 5-year-old brother and sister pair who are very bonded; they'd never been apart and were supposed to be kept in the same kennel. I told the staff that our dogs wrestle and play-fight several times a day--they love to do that and if you have Borders, you know what I'm talking about. I also left Benadryl for the staff to give them if they were anxious while we were gone. They've been fine being periodically boarded since they were one year, so they have a track record of doing fine in kennels. A few hours after we left them, we got a text that the staff had fed our dogs some other dogs' food, which we appreciated their letting us know. Then the next morning, we got a text that the staff was separating our dogs due to fighting. No amount of explaining that our dogs just play that way got through to the woman who called. I know how anxious our dogs get when they're apart from each other, so I drove two hours back to get them. (No one had given them anything for their anxiety as I'd instructed.) A surly, hostile woman named F***h checked us out, overcharging us by a lot. We finally got some of the wrong charges removed but still got charged $66 as a late fee on top of their other charges. I had to ask several times for an itemized statement before she grudgingly gave me one. She also seemed like she did not like our dogs, which was especially concerning. Our dogs are HIGHLY motivated by play and food, but for many hours after I got them, they refused to eat treats or play--they were really stressed. I don't know if they were just traumatized from being separated or if something else happened, as well. Like I said, Leashes & Leads was great in the past, but unless the owner can assure us that F***h and any other employees who are hostile to dogs and people are no longer employed there, we'll not use them again.

I've had nothing but troubles and have heard nothing but bad things about them…read more I applied here 4 TIMES. And every single time I was "forgotten about." As an applicant. I did 2 tours of the place (because they couldn't even remember that I had done one previously.) both times I toured (months apart) the entire back room reeked of urine and feces, too many dogs in one area with not enough staff to adequately care for the dogs, dogs humping each other, fighting, handlers shocking the crap out of dogs with e-collars to the point they were yelping and jumping in pain. (They never mentioned training for their employees on these devices so I assume they just slap them on and hope it does the trick), dogs frightened in corners of the room and a "jail" as they called it for dogs to go when they are aggressive. I've worked at other kennels and I've never seen one run like this. I was told recently that they are under new management so hopefully that helps but this place seems like a train wreck. When I went for my first interview I was approached by one of the groomers who offered me a position (I had no grooming experience at the time) and she said that they hated their jobs and were basically wrestling dogs to get them in the bath. I've heard horror stories of dogs coming back with broken or lame legs and paws, dogs not getting medications, staff putting senior dogs with rowdy teenage dogs, and many accounts of infections, parasites and illnesses contracted here. Staff are allowed to sit on their phones during playtime and when I toured, that's EXACTLY what all of them were doing. Sitting in chairs, on their phones, and when a dog misbehaved they would throw it in jail or shock it with an e collar.

First off the staff is amazing and I love that it's a family business. The price is reasonable and…read moreincludes food. Took my 1yr old pitbull King there for 9 days. They took time and answered all our questions. Then took us on a tour of the property and explained play time and how they make sure they observe the dogs first before putting them with other dogs. As we walked the property it was clean and the play areas were well kept. There is always someone on the property with the dogs. The day we picked King up he seemed fine and relaxed and I also noticed that King's nails were trimmed. They really do look after the dogs and went above and beyond. We will definitely using them again!!!!

Worst experience ever, and we are still living it! Can you give a negative star review? Put our…read morefriendly (just ask our postal carrier) Rottweiler there for the memorial day weekend. Left three days worth of food, special brand as he has a sensitive digestive system, treats, and his arthritis medicine. We get a call Sunday evening telling us our dog growled at the young caretaker, and they would not be letting our dog out of his kennel. Luckily we were only in Wisconsin and woke up at 4:30 AM to head home. When we picked our dog up, less than one serving of food was missing, no treats or medicine was given either. Maybe he did growl from hunger? The diarrhea has not subsided, so there will be a vet bill to add to this adventure. Seems completely at odds with the positive review they got last year. Very distressing situation.

Yesterday was my 3rd service. I pay extra to have a call prior to coming and the first week was…read moregreat. Then week 2 came and no call or text message prior so I called and spoke to CS and explained why I chose to pay for this extra service and how important it was to contact me before coming. They understood and put notes in. Well, yesterday (week 3) the same thing happened where they just showed up with no notification. I called again and they said I would need to speak with the "location supervisor" whom has yet to call. I am ready to cancel the service because they are putting my dogs at risk!

My yard is cleaned weekly and I also get an odor eliminator applied so my lawn stays fresh all…read moreweek. Pet butler does my dirty work thanks so much

Staff was great as usual at any location I've been to. What I needed was easy to find!read more

The store has a nice calm to it. The staff is always nice and helpful. The last time I was in I…read moreadded a kitten to my family. The lady who helped me out was informative. I believe her name is Kat. I'll keep going to this store for sure.