I am here from out of town with my service dog, Murry, while my mom receives care at Mayo Clinic…read more We hadn't planned to stay here so long, and before I knew it it was time for Murry to get a haircut. I don't know anyone in the immediate area, so I had to rely on online reviews to pick a groomer, which made me pretty anxious. I chose Fluff & Buffs based on I think google reviews, and their closeness to our hotel. (Five minute or so walk down the street.) I called on a Sunday, and Tanya got back to me the next day. She asked me a few questions about Murry, and was able to give me an estimate of where pricing for his grooming might start, depending on whether he needed any extra work. We scheduled him for the following Saturday. My sister walked with me to take Murry to his appointment, and we both thought the facilities seemed nice. His scheduled groomer was Liz, and the way she interacted with Murry made me feel a lot more comfortable leaving him. I was really nervous about leaving him with someone I had no experience with. Liz gave me a call a couple hours later to go pick him up, and when we got there I was really happy with the results. Murry looked great - Liz had really paid attention to what kind of cut I had asked for, and the quality of her work was great. Best of all, Murry was totally calm, relaxed, and happy. He didn't act as though he'd been through any stress at all. Liz is awesome! The cost ended up being a little lower than the initial estimate, which was already reasonable for a standard poodle. I was super grateful for that. All in all, this was an excellent experience. If for some reason I find myself in Rochester again with a dog needing to be groomed, I'll be calling Fluff & Buff. Five stars well deserved.

Our dog went here once and we were not impressed. His haircut was nothing special and he had…read moreseveral small nicks on his body that really bothered him for quite a while afterwards.

We took our Australian shepherd here for the first time today and were impressed! They were…read moreprofessional and loved all the animals! We had a minor issue with our dog getting dirty again when she got home and smelling but they offered to have us bring her back and fix it! HIGHLY recommend! They even had some Halloween candy out

Hannah was great! She came by to put out food and water for our cats while we were away for a week…read more(she also changed our litter-box and helped take out our trash). She was super responsive and provided daily updates with photos/videos. Glad to know we have someone we can call if we are ever out of town again!

Hannah is incredible. We have four dogs and a cat and were out of town for a long weekend. We were…read morenervous because some of our dogs have less than wonderful habits. We also had never been away from them for that long before. Hannah was incredible with the chaos our brood brings. She was proactive and understanding with our husky's affinity for urinating everywhere. (Thank you so much for cleaning up all that potty!). We got daily updates of their shenanigans and when we got home everyone was in great spirits. It was also way more affordable than I originally intended to spend when compared with other companies. We will not go anywhere else for a pet sitter. Do yourself a favor, hire Hannah!

My parents have been using St. Charles Vet Clinic for at least 12-15 years now and they love this…read moreplace. They have taken all of their cats there and can't say enough about this place. Since moving to Stewartville a few years ago they still make the drive to St Charles for their cat. Staff is always very nice and professional and accommodating.

Last week we had to make the tough decision to put our Clyde to sleep. Dr. Berends and all the…read morestaff were so kind and wonderful during this difficult time for us. It take a special person to be able to do what you do. Thank you!

If I could give a 0 star I would my 14 week old puppy came back with a bunch of marks on him and he…read moremight have kennel cough I'm not sure though he has all the symptoms I'm taking him to the vet tomorrow PLEASE DO NOT TAKE YOUR DOGS HERE

This is my Jebs happy place. All the employees are amazing and my dog Jeb is excited every time he…read morehears "doggy day

Excellent front door service. My dogs love him and they always look fantastic when Noah is done…read more Great prices too! Definitely recommend!

My dog has terrible anxiety about getting his haircut. He has been kicked out of one place and not…read moreallowed to be scheduled at another. Noah has been amazing with him. The cuts are not always perfect but that's ok. Before my dog needed two types of pills to almost sedate him for a haircut. On the third haircut with Noah my dog did not even need medicine. He seems to really enjoy his time with Noah.

This place is wonderful! I return to find my boy happy and just dirty enough to know that he's had…read morea great time. I've confidently left him a there when traveling abroad several times now. They keep me well informed. Not cheap, but worth the drive and care - and my little buddy gets his own vacay.

I brought my sick cat in. I told the vet what his symptoms were, and he did a test and told me what…read morewas wrong. He was reasonably priced.

I've brought my yorkie and husky to him for shots in the past. Recently, my yorkie got attacked and…read morewas originally seen by cascade since they were the soonest open($550).. Third visit, My yorkies wound with staples was infected and cascade said ope, nothing we can do tonight and gave me an $700 estimate to be paid if I brought him there in the a.m. Dr. Quimby saw him that night, removed the staples and put a drain in along with correct antibiotics. He removed the tube and staples and he's almost healed!!! Quimby charged 90% less than cascade and actually cares about animals. He's definitely not in it for the money. I will always reccomend him and bring my current and future pets to him.