John Flores with Casablanca has truly been phenomenal when it comes to my taxes. During this time of pandemic he has been amazing. I may have waited until last minute and with him being so busy he still had taken care of me. I will be using him until end of time and making sure all my friends and family know about him. He is the upmost professional when it comes to this business. I was able to meet him through doing business with Uriel who takes care of my car insurance. Casablanca insurance had saved me over $150 a month from a different agency that offers the same provider with Nationwide. To be honest I thought I was going to owe money on my taxes but John Flores got me money back! read more

I don't know how this place is doing business. They do not answer their calls. I called eight days in a row at different times and never spoke to anyone. Not reliable and definitely not recommendable. read more

This business has either moved or no longer in business as of 7/08/20. I have been trying to call, email and text my tax guy and no response so I decided to visit the business. I need to complete my tax documents. It would have been professional to get a notice to let me know that the business is closing. I received a call from the business that someone will call back. Trying to stay positive. I will keep you all updated. read more

Casablanca Insurance - This business has either moved or no longer in business as of 7/08/20. - Life Insurance Near Me - Montclair, California

JOHN WILL SCAM YOU. If you had your tax returns done here, you've been scammed. Did you receive your return in the form of a check not from the treasury department? I challenge you to review the amount returned and compare it with the amount on your IRS transcripts that can be found on the IRS website. They shorted me nearly 600 dollars and didn't think I would be smart enough to look into it. In addition, it is also fraudulent to enter your bank info into the direct deposit section knowing damn well it wasn't the info I have gave you. A police report has be filed and the IRS has been notified. They are already under investigation for insurance fraud so don't even waste your time here. read more

As other people mentioned, I have an issue with my home insurance from Nationwide that purchased through Casablanca. I called Nationwide and found out that Casablanca only did one small payment entire time out of all my payments I did which caused policy cancellation twice. I even received bills from collection company multiple times. Also I asked them to cancel my policy, they never notified Nationwide. I contacted Casablanca many times but they never responded. I ended up filing an official complaint with the State. read more

SCAM company. I started my auto insurance by phone. 3 months later I got a letter from a collection company, as Casablanca didnt pay Nationwide the first months payment. It has taken me 6 months to get the refund from Casablanca and it is still not for the right amount. The people working in the office have NO CLUE as to what they are doing, they are very RUDE and SNOBBISH!!!!!! John DOES NOT return my calls and I am probably going to need to hire an attorney or take him to small claims court. Nationwide hasn't even been able to contact this SCAM ARTIST!!!!!!!! read more

Don't get insurance through them. They don't answer their phone when you have a problem with your policy . It rings and rings or it'll go to voicemail. They don't return your call. read more

Definitely want to take the time to appreciate and thank Ronny Lara for taking the time to help my boyfriend get his insurance policy. My bf and i shopped around to see where we can find the best insurance policy for a car he had just purchased and just the level of professionalism and consistency Mr.Lara provided was a plus to the insurance deal we were offered. I felt Mr.Lara definitely went out of his way to make the process easy and convenient for us. Not only did he beat the rate others were giving us but he gave us outstanding customer service. Would highly recommend Casablanca Insurance!!! read more

John Flores is very unprofessional and I would not recommend doing any business with him or Casablanca Insurance. John provided my daughter a insurance quote and we signed up over the phone, I provided him with my credit card information and we never received any confirmation. My daughter called him the following day and he told her the insurance carriers system was down and he would contact her. It's been over 4 days and we have yet to here back from John. We've been calling and texting and nothing. I even called and spoke to Julie and asked if the manager Unis Drayes could return my call. She said I would here back within 1 hour and it's been over 24 hours now. I keep calling the office and no answer. They are very unprofessional and a scam. read more

If there was an Oppurtunity to save. And have extremely good customer service... this would be the Oppurtunity to take. John helped us in a pinch.. literally... my wife got into an accident (not her fault) and Uber is now taking care of her car. Use them. Specifically him. You won't be sorry. Or sore. Or broke. You'll be stoked. Goda thankya Casablanca!! read more

Uriel helped me on my quote. Saved lots of money and have more coverage than before! Not pushy at all and took his time to find the right fit for my needs. read more

John is great , helped me out and made getting my insurance policy for a great price quick and easy ! Will recommend to all of my friends and family read more

This place was really nice, pleasant atmosphere from the door smooth jazz playing, clean, friendly and helpful and rt in the neighborhood. If need insurance this is the place read more

I been with a few other insurances previously and nobody gave me the support and love this company has. They gave me the lower price and found way to even discount my rates. The value these guys provide is worth more than anything. read more

Very helpful when needing to change my policy and add a new vehicle. They waived the fee for the policy change. I would recommend them.

Cristian is courteous, professional, and always does a great job. He responds promptly to quote requests and lets you know what your options are. If you're in the market for Renter's, Car, or any other insurance give him a call. You'll be glad you did! read more

Casablanca insurance is a great place to go very friendly and understanding also is very patients thanks! I really recommend this place to go too . read more

By far the best coverage and, best price I've paid in years!! Friendly agents who are always available to answer my questions...I will keep referring my friends and family!! Thank you!! read more

The tax services and insurance that This company provides are really good and I think it would be a great choice for you!

They are very professional and friendly. I feel very welcome when I go there. I would highly recommend Casablanca Insurance!

This guys are very helpful! And great service! They took care of me gave me a quote and cheaper then my last insurance ! read more

Cristian and John are both incredible agents, they absolutely care for the customers best interest and would definitely recommend them to anyone looking for insurance. They're absolutely great! read more

By far the best coverage and price. Younes the agents was amazing great customer service, friendly and professional ...I will keep referring my friends and family!! Thank you!! read more

They were super helpful and were able the lower my rates when my current insurer was jacking them up!

Twice now our payments made on our car and home insurance have not been submitted to the insurance company. (we have nationwide through Casablanca) The first time, we got a cancellation notice and brought it to Casablanca to verify they submitted the payment. They had not. When Casablanca finally put the payment in, the policy had cancelled. This cause a lot of issues that were eventually fixed about a month later. The second time, we paid to Casablanca our insurance with a debit card as we had previously done. Once again they did not send our payment to the insurance company. This was from Aprils payment and we are now ending the month of June and the issue has still not been resolved. I call Casablanca for help but never get a call back or i'm rushed off the phone when someone answers. I do not trust what he says and will no longer deal with him directly. He's a fast talker and makes you THINK he knows what he's doing, but at the end of the day it's all about money and not helping his customers with issues Casablanca created. BE CAREFUL WHEN CHOOSING THIS INSURANCE! YES THE RATES ARE GOOD, BUT WILL BE A HEADACHE IN LONG RUN! read more

Lorena is awesome . She was able to get my commerical building insurance within 24 hours . I never got such a fast response and approve in 1 days special I been trying to buy building insurance for the last 30 days with so many carrier . Casablanca insurance is awesome .agent Lorena is the best .. she call me all hours to update me read more

I walked into the office not expecting to commit to a policy but I was given a really great price and I couldn't pass it up. The customer service was awesome and I'm satisfied with the amount of money I'm going to save. read more