Beware tourists. Booked a hotel for an overnight stay in Lisbon about 2 weeks before. Arrived in the afternoon after a looonnngg red eye from America. When we arrived to Casa do Mercado Lisboa they wouldn't let us check in until 14:00 , which is fine. When we got back around 14:30, the staff told us that the room "wasn't ours". Then two people in charge came and told us that the room we had booked was flooded and we couldn't stay there. They did help us find another hotel.. barely. Didn't provide compensation to one of the only other hotel savailable (37 minutes away). Since we had to book last minute we ended up paying another 80 euros (which we tried to avoid by booking early). Also, we made all of our reservations near the hotel since we were just staying the night and didn't want to spend too much money. To add insult to injury we watched two other parties walk in and get rooms. Still haven't gotten a refund. Definitely not a good look to leave 3 young travelers stranded in Lisbon with no advanced warning or compensation help. Seemed like they overbooked and just felt like kicking us out since they didn't let us know about the situation when we came at 13:00 to leave our luggage. The least they could have done was call us and let us know the second they knew. Stay away... read more