Service, selection, value. Yes, yes. Yes. We hit the sale on the nose - could not have asked for a…read morebetter selection to furnish our house with - bed. Sofa. Mattress... to compliment the oversize chaise we purchased few months ago. And Meiling has been a joy to work with and to work us some great deals. She knows her stuff - and she made the whole experience smart, sophisticated and fun! We've had so much fun! And we're so excited to take delivery of our new house furnishings in a few weeks!

Well, this store has been here as long as I have! I…read moreremember getting our first furniture from here in 1985 when we moved into Grosvenor, now another name. The furniture, service and ambiance is so lovely that I would love to work there! Maybe I will give you a call :) Thank you for being such a steadfast business in such turbulent but also exciting times. I hope it excels as time goes on.

My husband and I purchased furniture from Ana Furniture a couple of weeks ago, and I felt compelled…read moreto share what an exceptional experience we had--largely thanks to Winnie Huang. I want to start by saying that I almost never write reviews. Like many people, I usually only take the time if something goes wrong--but this experience was so overwhelmingly positive that I genuinely felt Winnie deserved recognition. I wanted others to know just how incredible she is. From the very beginning, Winnie provided truly outstanding customer service. We ran into an unexpected issue with our scheduled delivery on 4/4 when we discovered--at the last minute--that our street was going to be closed for an event. Despite the late notice, Winnie was incredibly understanding and immediately helped us reschedule for the following Tuesday without any hassle. When the furniture arrived, we realized the couch delivered was not the color we had selected. I contacted Winnie, and she responded right away with professionalism and care. She confirmed the mistake and promptly arranged for the delivery team to return the sofa and organize a replacement in the correct color within just a few days. Then, after giving it some thought overnight, we realized the sofa we originally chose was actually too large for our space. Once again, Winnie went above and beyond. She patiently listened to our concerns, sent us photos of alternative options, and encouraged us to visit the showroom to try them in person before making a decision. That extra step made all the difference--we ended up finding a sofa we loved even more, and it fit our condo perfectly. Throughout the entire process, Winnie was gracious, responsive, and genuinely committed to making sure we were happy. Her level of care, patience, and attention to detail is truly rare these days. She didn't just help us purchase furniture--she made sure we found the *right* furniture for our home, and she stood by us every step of the way. This is, without a doubt, one of the best customer service experiences we've ever had. Winnie turned what could have been a stressful situation into something seamless and even enjoyable. If you're looking for furniture and want a truly exceptional, stress-free experience, I cannot recommend Ana Furniture enough--especially Winnie Huang. She is an absolute gem, and you will be in the best hands possible.

The value of the furniture is absolutely worth it -- and we were lucky to catch the no-tax sale…read morethey were having! Thank you Richard for all the help! He was amazing with the service and took the time to explain all the furniture pieces we had questions about. He was super patient, knowledgeable, and made the whole process easy and stress-free. We even decided to add on the delivery service, and Richard made sure we got clear delivery dates and updates on when our dining table would arrive. The furniture was so comfortable that my friend actually fell asleep on it while we were testing it out! The store had a great selection, and Richard really went above and beyond to make sure we found something that fit our space and style. Overall, such a great experience from start to finish -- highly recommend asking for Richard if you visit!

Furniture shopping can be exhausting. This place makes it... shockingly easy…read more House of Values carries a ton of high-quality furniture lines, especially if you're looking for something custom or well-made without the luxury-showroom attitude or markup. But the real MVP here is Nancy. She is next-level helpful--ultra patient, incredibly knowledgeable, and clearly knows every line, option, fabric, configuration, and "what if" scenario inside the store. I came in looking for a custom couch with only a vague idea of what I wanted, and Nancy calmly walked me through multiple directions, styles, and price points without ever pushing or rushing. No pressure. No upsell. Just genuinely good guidance. And the prices? Honestly hard to beat. Especially for custom furniture, the value here puts a lot of big-name stores to shame. Bottom line: huge selection of quality furniture, excellent pricing, and customer service that actually feels personal. Ask for Nancy, take your time, and thank yourself later. Five-star, bookmark-it, tell-your-friends kind of place.

Attentive and knowledgeable service, a large selection of manufacturers, and reasonable prices.read more

As an update to my previous review. The team was prompt to respond. They gave us a fair refund for…read morethe cost of all the chair wheel replacements. We are pleased with how it turned out.

Solid selection and range of office chairs available at very reasonable prices. My husband and I…read morejust bought our second Steelcase chair from them -- despite being used office chairs they're in great condition for a fraction of the price of buying new. Friendly workers that are available for questions if you have them, but that will leave you alone to sit in a bunch of the chairs if you'd prefer to look solo.

Anthem Home is a local boutique chain that offers fine home furniture and accessories as well as…read moresome clothing and jewelry. They also have design services available l. The staff at this location are always friendly and knowledgeable. Anthem is a great store to pick up a housewarming gift or an ornament for the tree at Christmas time. While I'm sad that Sur Le Table went out of business, I'm glad that such a lovely shop took over the space!

Saw this place while searching for parking. After getting my errands out of the way I walked on…read moreover and was pleasantly surprised by all the houseware, clothes, candles, diffusers, cheeseboards, and furniture. I really loved a lot of the items they sold. They had some beautiful cashmere loungewear that I am eyeing, but alas it's not worth it with my kids. People here were very friendly. This place is like a pottery barn/ cb2/west elm. Location is by boba guys and next to il fornieo.

great selection with very reasonable prices, and fantastic help. Delivery was fantastic on our…read morecouch, with a delivery time quote of 12-2. They got there right at twelve, and the couch was assembled and done by 1. great experience

Big selection. Helpful but no pressure salespeople. Good value. Very good delivery serviceread more

Wow, my in person experience with Greg the owner was far less than ideal. He might have been having…read morea bad day but still no excuse for treating customers with such rude behavior. On top of all that he has a terrible case of potty mouth. No thanks, I'll take my business elsewhere

Such a wonderful store! We need more of those in the bay area. Curated catalogue and pieces in…read moreoutstanding condition! Greg clearly has a great design eye and passion for everything interior. Highly recommended! - Kashew team

We had the absolute BEST experience at Living Spaces thanks to Cem and his counterpart Nav. From…read morethe moment we walked in, they treated us with such kindness, patience, and professionalism. They were attentive without being pushy, incredibly knowledgeable about every piece we asked about, and genuinely invested in helping us find exactly what we were looking for. Cem went above and beyond to make the entire process seamless and enjoyable, and Nav was equally wonderful -- together they made such a strong team. We never felt rushed or pressured, just supported. They helped us think through layout, comfort, functionality, and style, and we ended up finding everything we wanted (which almost never happens in one trip!). Furniture shopping can sometimes feel overwhelming, but this experience was easy, smooth, and actually fun. We left feeling truly happy and taken care of. If you're shopping at Living Spaces, ask for Cem and Nav -- you'll be in the best hands.

I wish we would have checked the reviews before buying from here…read more I went with my sister in law to buy all new furniture for her new apartment. She bought several pieces, thousands worth, including a $750 matress. What the salesperson FAILED to tell us was that the floor model was SIGNIFICANTLY softer that the new one she would recieve because hundreds, if not thousands of people have broken it down. The matress was delivered and immediately we realized that it was hard, like rock hard. Like sleeping on a cement slab. She called and got their standard auto reply of "you just need to break it in" and their "sorry, youre outta luck - too bad for you" attitude. The time it would take to break this matress in to even half of what the floor model felt like would take years. Its completely unrealistic, shes just 1 person! Whats worse is she isnt able to get comfortable and is having lingering effects from loss of sleep and physical pain. She had to buy an expensive mattess topper which slightly helps but still.... NOT THE POINT and not 100% remedied. We tried emailing Living Spaces customer help, customer service and even a corporate email we found and they all bounced back. Its clear they have no intention of helping us. Fortunately there are consumer laws but its a shame we have to even go in that direction. It would have been nice and more importantly it would have been fair for them to not only advise of the difference in feel but remedy the situation by allowing for a courtesy exchange. Jeez, even the ability to correspond would be nice instead of having to resort to alternative recourses. Literally any other mattress chain allowes for at least a 30 day exchange. Living Spaces, you have earned your 2 star reviews.

I've been coming to World Market for over a decade and my home shows it. From dishes to rugs to…read morefurniture, this store holds my heart. Everything they offer is quality. Sure, IKEA is IKEA, but when you buy furniture from World Market it's guaranteed to last. Not only is everything quality, but you can find things at this store that you can't find darn near anyplace else. Aside from home goods, they have a huge selection of global food and drinks, including one of the most diverse candy sections around. After coming here for so long you'd think I know everything about this store, but a few weeks ago I learned something new and really valuable. Every department has a clearance section!!! YES!!!! Every department! There's clearance for candles, body wash, men's fragrances, kitchen wares, food and drink, furniture, everything! They also mark down anything from a recent holiday, up to 90% off!! Come on, in this economy who doesn't love a deal? If you can't find one of the clearance sections, just ask someone. All of the employees are so nice and helpful. My favorite clearance areas are the 33% and 55% off food racks located at the back of the store. They are loaded with yummy food - like salami, pasta, gnocchi, baked goods, sodas, coffee, tea, chips, candy - and everything is heavily discounted. A lot of the items have been discontinued, so this is the last chance to buy them. It's the first place I head when I walk in. I've left before with a full grocery bag for less than $8. The next time you find yourself in or near Bridgepoint Shopping Center...GO! Make sure to seek out all of the discounted items. You won't regret it!

Came by the store on black friday in the early afternoon, and was glad to find the floor and…read moreshelves well stocked with interesting items as typically offered on a regular day (chic furniture, rugs, kitchenware, snacks, candies, wine and beer from around the world). But they also had an abundance of holiday themed merchandise for sale, and aisles full of toys and products dedicated to Wicked, Hello Kitty, Harry Potter, and more. In fact I picked up some unique Harry Potter gifts for the nieces and nephews, along with my favorite irish potato chips, of course--keogh's truffle and butter flavor. There was hardly a line at the checkout counter and ample employees providing fast and friendly service. I even got a complimentary holiday tote for being a rewards member. That came in handy for carrying all the goodies I got.

Here to echo the numerous complaints about the customer service unfortunately. Came in today…read more(6/19/25) looking for a coffee table they have in stock. Not one employee was on the floor to field questions. I waited in line at the register just to ask about the availability of a table displayed on the floor. The sole person at the register was the manager of the store (I assume), who looked like he was hating his job and his tone with the customer he was helping suggested he was agitated; therefore, I prepped myself mentally to navigate his attitude if he was the one to help me once I eventually made it to the counter. By the time I made it to the counter another associate was there and in all fairness he was very cordial and polite. I asked about the coffee table he told me 1 of the 2 I was interested in were in stock. The table was on sale online, and there was a HUGE sign in front of the store that displayed additional* discounts on sale items and regular priced items (on select items) therefore, I inquired if there was an additional discount for the coffee table I was interested in. I jokingly told the associate that my partner said "she'd kill me if I paid $700 for a coffee table, but I'm so desperate that I'm willing to take the risk" the associate laughed while the manager shot me look as if he was annoyed with me for asking about an additional discount. The associate turns to the manager and pointed to the screen as if to show a valid reason to get rid of the inventory or suggesting that a sale would be more advantageous than holding onto it because he then says to the manager "how bad do you want to let this go?" The manager without thought or pause shoots back "no, no" while shaking his head, the associate pointed again and says "well look here, could we..." manager in a rude tone cut him off and said "No, the price it's at is what it is , that's it" Now, I understand this isn't the flea market and I don't go into stores (especially West Elm) with the intention to haggle, so this review isn't a retaliation because I did not get a better deal. It is in response to the tangible feeling my business was unwanted and unwelcome with a pompous arrogance. The coffee table is on sale for a price that I might be able to justify with my partner, but I am not interested in giving this store my business. In fact, the associate that helped me is the only reason why this review is two Stars - one would think the manager would actually read the reviews and switch things up, but something tells me this location might not be open for long.

Zero stars, the rudest staff we've ever experienced at any retailer, the staff members hate their…read morejob there. My wife entered the store with a William-Sonoma bag (after purchasing an item there) and a staff member there (with the Pride tag on their shirt) looked at her in an angry manner. She asked which section had kitchen rugs in the store and he answered "you can go to William-Sonoma" in a very sarcastic manner. We were regular shoppers in West Elm and we've never EVER faced such a behavior in any store by any retailer, this is disgusting and we're never going to shop in West Elm again.