Woww! What a restaurant. The food is amazing, they have a vast selection of options for you to…read morechoose from. I personally had the Bandeja Paisa, and let me tell you it was really good. The service was good, even though it was busy today. Our waiter Cesar was always there when we needed him. It is a nice ambiance, great for chilling with friends and family. We were a party of 9, and we had an amazing time. GRACIAS SALENTO! Definitivamente volveré!

Woww! What a restaurant. The food is amazing, they have a vast selection of options for you to…read morechoose from. I personally had the Bandeja Paisa, and let me tell you it was really good. The service was good, even though it was busy today. Our waiter Cesar was always there when we needed him. It is a nice ambiance, great for chilling with friends and family. We were a party of 9, and we had an amazing time. GRACIAS SALENTO! Definitivamente volveré!

I have been craving empanadas for two weeks and finally had a moment. Googled what was near by and…read moredecided to give this place a try. The empanadas were cooked very well but lacked the most important part, flavor. And then I wasn't even given any sauce! Craving unsatisfied Next I saw they had arepas on the menu and item I've been on the hunt for good ones in Jax. Seems I can only find good ones in Orlando and further south. My arepa was so dry and hard and also flavor less I could barely bite it and I couldn't chew it up to save my life. The beef inside well cooked but lacking again the most important part. Other than HOLY SALT! Also ordered bbq wings for my husband basic with soggy fries that tasted like they were microwaved. Unsatisfied, still hungry, wasted money, now I'm sad.

We stopped in for lunch on a Sunday with a party of 8. We were promptly greeted and seated. The…read moreatmosphere is very unique and the food was fabulous. The menu is extensive and everything was delicious. We will definitely go back. Many of the offerings are authentic Colombian just like we'd had in local spots in Cartagena.

Having expectations is possibly the worst scenario when thinking of a review. I came here thinking…read morethis was a nice bakery dedicated to bread, instead I found a bodega/tienda with lots of items. I am glad they serve breakfast and lunch, and that there are grocery items, but I only came here for "baked" goods. I ordered basic Colombian items, pan de bono, pan de yuca, buñuelo. They weren't amazing. On the other hand, if you like empanadas, or want lunch, this place may be the spot for you.

Passed by this sweet spot and ordered Colombian bread with butter and the sugar was just right as…read moreit was spread evenly on top. Very nice customer service and they also accept cash here. It is very chill in here as locals seem to enjoy their breakfast while having coffee.

I must say finding REALLY good Hispanic food in this part of town felt like finding a winning…read morelottery ticket in a gas station parking lot. I'm from Miami where good Latin food is basically on every corner fighting for your attention so my expectations were HIGH. I decided to gamble on DoorDash and stumbled across this Colombian spot. Dear Jesus what have I been missing? First, I ordered the tostones with chicharrón and let me tell you those pork pieces were crunching louder than my knees getting out of bed in the morning. Absolutely amazing. Then came the breakfast plate with rice and beans, scrambled eggs, and steak. That steak was so good I almost stood up in my hotel room and started singing romantic Spanish ballads to the container. At this point, I'm not even ashamed to admit I'm probably ordering from this same place again tomorrow and maybe the next day too while I'm here working. The delivery driver is about to know me by first name. 100% recommended. Whoever is cooking back there deserves a raise and possibly a vacation.

Quick breakfast treats and coffee as the Guava bread was tasty, though I should have had it heated…read moreup by the server. The coffee with evaporated milk was good too. The place is clean and the server is very friendly. There is also plenty of parking here.

Everything was perfect. Service and food. But those empanadas- the pastry is so flaky…read more A small bit of feedback, the music was a little too loud.

Empanada Factory is one of those small, clean local spots that never disappoints. Every time we…read morevisit, the food is consistently delicious and full of flavor. We shared the appetizer platter and the picada, and both truly hit the spot, great portions and perfect for sharing. The empanadas are always fresh, and you can tell everything is made with care. It's the kind of place you're always happy to come back to, whether it's for a casual bite or to satisfy a craving for something comforting and tasty. A wonderful little hidden gem in Jax!

Oohhhhh my gosh, these were so good! I have driven by so many times and thought oh I need to stop…read morein, finally was in the area and hungry. it's a cool vibe inside, plants , art, felt very downtown city....I loved the projector art that danced and changed on top of the paintings, just thought that was the coolest thing and could have sat there watching that forever! Now for the arepas we got a chicken one and a beef, then shared, let me say both were incredible! The corn cakes were thin and cooked perfectly and held up to the massive amounts of filling stuffed inside. So flavorful the chicken salad with avocado delicious, the beef with cheese and sweet plantains, so many flavors and textures, one bite and you just wanted more! We destroyed these, no leftovers, so good! oh definitely get some of the cilantro sauce too! loved it , can't wait to visit again!

Came back when I was in town for work and it's still just as good! The staff is always so friendly…read moreand the food always hits the spot. I got the pabellon arepa and taqueños to go and there was a very short wait (they make the arepas fresh!), but it was so good. I also enjoyed house made mango juice which was very refreshing on a hot summer day. Parking is a bit tight, but there's more parking within walking distance. All in all, a very authentic, local spot.

Both the filet and the skirt steak were wonderfully seasoned and prepared…read more Our server also was prompt and attentive. The restaurant is new ,clean and contemporary . .

Service was exceptional. We got there at 5:30 on a Friday night and there were no available tables…read moreso we sat at the bar. It was a great show for us watching all of the special drinks the bartenders were making. The food was very good and the water that was first served in a beautiful bottle filled with fresh mint set off the tone for a great meal and presentation. I had a grilled chicken salad and it was very good, the chicken was tender and contents were all fresh. My husband had a burger on a "plantain roll" and said burger was amazing but would have preferred it on a regular hamburger roll. Will definitely be back. Lived the menu

Service was great during our visit. We sat and listened to music while deciding on what to order…read more We all order, and dinner arrived quite quickly. The homemade style meals need improvement. The food lacks freshness and flavor.

One word....WOW!!! How is this place not packed??? Small restaurant in an unassuming shopping strip…read moreon the Westside of Jacksonville and boy do I wish we discovered it sooner!!! Authentic, delicious and the restaurant is clean and Leonardo was incredibly hospitable and attentive! We ordered the queso and beef empanadas to start and then a pan de bono (cheese bread) and we inhaled all of it. We shared the Bandeja Paisa and all of it was EXCEPTIONAL (we just don't care for the plain arepa lol)! Our favorite was definitely the chicharron. We nearly ate everything as it was all cooked and seasoned perfectly. The two sauces they provided added even more flavor...yum yum yum!!! Highly recommend this restaurant!

Love this place ! Everyone was very friendly and the food was amazing !! It was my friend first…read moretime and he try multiple dishes and loved it !!

I picked up a catering order from here and service was friendly. But I was a little disappointed in…read morethe things I ordered. Pastelilo de guayaba barely had guava in it...it was just empty pastries basically. They were not enjoyable. Empanadas were ok, the taste was fine but honestly not that very impressive. Rellenas de papa were fine as well. Maybe I need to come and sit down for a meal because the catering wasn't super impressive unfortunately.

The food was so good and fresh! The place is clean and you have outside seating. We ended ordering…read moreto go. It is a food truck just letting you know. We got pollo con tajadas, tacos and enchiladas! Everything reminded me of home specially the tacos. A good place to stop by and eat some delicious food.

This is some of the best tacos I've ever had and the BALEADAS .....this place!!!!!! JUST, WOW!!!read more