I have always seen pictures of the beautiful arrangements this shop offers, so when deciding on a…read morevendor for wedding flowers I reached out to Marlene's. The process was seamless and simple. I provided the shop with inspiration pictures for a wedding bouquet, center pieces and an arch. The employee who assisted me provided thoughtful suggestions and had concise answers to any questions I had. When I decided to move forward with the order I was shocked by how reasonable the prices were. To top off the excellent service, I had initially decided to have a family member pickup the arrangements on the day of the wedding. The morning of I received a call from one of the employees stating that due to the predicted warm weather - they wanted ensure the arrangements were as fresh and protected from the elements as possible and stated they'd happily deliver our arrangements at no extra charge. HOW INCREDIBLY THOUGHTFUL! The arrangements were everything I asked for and more. I am so happy and I could not be more satisfied with my choice in flower shop to entrust my ideas with on the most special day. THANK YOU, THANK YOU, THANK YOU to Marlene and all of her wonderful employees! You have made a life long customer out of me.

Went in to show a couple of pictures of some wedding bouquets to see what they can make at their…read moreshop. When the order was placed, I chose the one that they said they could make identical to the picture, since the others that were shown, the flowers were not in season. I pick it up, when I get home I notice that the bouquet is missing some greenery(seeded u). I call them and they give me some BS excuse that the greenery is not in season and that's why they didn't add it. I ask why they didn't call to let us know this when they were making the bouquet, and I get an IDK IM SORRY! It's a damn wedding bouquet and they just don't care! They offer to have me drive back to add some different greener, or take it back for a refund. The wedding is TOMORROW and they just have no care in the world. It would've been nice to get the call and have been offered the alternative greenery when they realized they couldn't add it. So much for supporting small businesses. I guess once they started making flower arrangements for influencers they just stopped caring about simple customer service to regular customers. DO NOT GO HERE FOR YOUR WEDDING BOUQET UNLESS YOU WANT TO BE DISAPPOINTED!

Always super happy with the flower bouquets that I buy at Diana's Flowers! They have a good variety…read moreflower arrangements to choose from and the location is perfect.

I pre-placed an order for 50 roses to be delivered today for Mother's Day with a scheduled arrival…read morewindow of 11AM-12PM. At 10:30 AM, everything still showed as confirmed, only to receive an email after 11AM stating the order could not be fulfilled. No substitute options, resolution, or accommodation were offered for the inconvenience. On one of the busiest floral holidays of the year, inventory management and communication should be a top priority. Canceling at the last minute left no realistic opportunity to arrange another delivery elsewhere on such short notice. This experience was extremely disappointing and unprofessional. I expected much better service and accountability. Unfortunately, I will be taking my business elsewhere in the future.

I was placing an order for Valentine's Day for a couple of business clients. I placed it online but…read moreforgot to add an extra bouquet to the cart. I called and I was able to add the additional bouquet. Customer service was just ok. Borderline rude, not particularly friendly. I was able to Zelle her for that extra bouquet so that was convenient and I appreciated that. I was told I would receive a picture of the bouquet prior to delivery or at time of delivery, I did not. No big deal, but just don't tell me you are if you aren't. I'm sure they were busy due to the holiday, but still. Lastly, I didn't expect the bouquet to look identical to what I chose online, but I felt it definitely wasn't as full, or have as many roses, as the picture. Looked like a lot more filler flowers were used. A little disappointing. (See attached pics). Overall, I might use them again but only if I couldn't find a better option in the area.

Wow! Amazing creativity by this wonderful florist!! Her floral arrangements are like art work…read more Susie, was very friendly and easy to work with. I told her what I was thinking about and she took it from there. I would highly recommend her to anyone in the Downey, CA area or cities near by. Thank you, Susie.

During difficult moments, something as simple as sending the right flowers can mean a lot and…read moreCerritos Hills Florist handled everything beautifully. I needed to send flowers last week to a family friend whose father had passed away. After finding them on Yelp and seeing their consistently strong reviews, I decided to place an order and I can absolutely see why they're so highly rated. They offer a wide variety of arrangements, which made it easy to find something tasteful and appropriate for the occasion. The arrangement I chose was elegant, thoughtfully put together, and truly beautiful. They were also able to accommodate same-day delivery, which I really appreciated. While it was a sad event, they handled the order with such care and professionalism, ensuring everything arrived on time and exactly as expected. In moments like these, attention to detail and reliability really matter, and Cerritos Hills Florist delivered on both. I would absolutely trust them again in the future.

Terrible service. Asked 3x for a white rose boutonnière with light blue ribbon for prom. Received…read morea lisianthus.with a light teal ribbon. Then was told there was no one to fix it the day it was picked it up. Had to disassemble it and purchase a white rose and new ribbon to make it what was ordered so it matched the corsage. The next business day informed them of the mistake with a photo and requested some reduction of fee and partial refund. Was given the run around "Oh the flower we gave you was more expensive". UHM NOT what I ordered so I don't care cause it's in the trash now. Then was told they had to speak to their head person to check into a refund. Didn't hear back from then the next day. They don't provide any receipts either for your order. Don't trust this florist with your order and they have poor business practices.

My fave new florist! I went in to grab a bouquet of flowers for my mom's birthday and I didn't…read morecatch the name of the person who helped me but she was so helpful and kind with helping me get the prettiest bouquets. My bf ended up getting one too for my mom and the flowers were so fresh, bright, and beautiful! My mom loved them and thought they were beautiful as well. Would definitely come back for my next occasion !

I had the best experience with this flower shop! I dealt with Laura there and she was amazing! She…read moreknew exactly what I wanted and went out and beyond to provide me with the best customer service. Thank you again for delivering my order same day! Highly recommend them 100%!!

Layla was amazing! She saved me after a last minute mishap. She was so nice and picked some great…read morechoices. She stuck within my budget and made the bouquet look amazing. She was also very personable and friendly. Definitely coming back for sure!

I recommend Allen's for all your celebrations. The quality and value of their flowers is amazing…read more Their service is just as amazing. Ordered a birthday floral arrangement Thursday morning for Friday pick up and it was ready the next morning. They're not just a flower shop, they also have last minute gifts, greeting cards, balloons. The pictures don't do the arrangement justice. Didn't get a good picture of the balloons.

We ordered our centerpieces and cremation wreath from this company recommended by a friend and was…read moreso impressed when it got delivered exactly as how we wanted them in the inspiration photos we sent! It was the most beautiful addition to our celebration of life and I would definitely recommend this company to anyone looking for flowers! I will definitely be a return customer.

I went here to purchase a bouquet of flowers for my fiancée because we got into an argument…read more(definitely my fault, lol) so I wanted to get her something nice. I spoke with Mary who worked with my budget, and got me a REALLY pretty bouquet for a killer price. I only asked for 6 roses but it came out honestly looking amazing. I ended up paying $35 for that bouquet which is a steal. I'm 1000% coming back the next time I want to pick up some flowers.

Want to say Thanks to Maria for her help and Friendly service. She gave me different options, went…read morewith picture attached. Wife Loved the bouquet. Also at a great price.

Always fresh flowers . All orders have been ready on time…read more Attached are a few of the flower bouquets and funeral arrangements I have purchased from this business. One satisfied customer

Great service! Loved my table flower arrangement. Everyone complemented how gorgeous it was.read more

Such a charming flower shop!…read more I contacted them late this afternoon asking about single-stem flowers for a Mother's Day event at work that I'm planning for Friday May 9th. The staff were incredibly kind and went above and beyond--totally exceeding my expectations. Patty did a beautiful job!! Her and her team of staff were an absolute delight! They created exactly what I wanted - 10 single flower bouquets. I'll definitely be a returning customer!