This was a nice spot. Very friendly, chilled atmosphere. I loved the vibe and they have food.read more

Our first several visits to Mayan Hookah Lounge were honestly great. The service was attentive, the…read morefood was good, and we appreciated being able to choose the music, which made the atmosphere enjoyable. That's why we kept coming back, we visited over 20 times because we genuinely liked the place. Unfortunately, over time the experience changed. As the staff changed, so did the level of customer service. The consistency just wasn't there. Some visits were enjoyable, while others felt disorganized, and the staff sometimes came across as argumentative rather than customer-focused. The visit that ended it for us involved a new server who insisted we leave a credit card to keep on file. In more than 20 previous visits, we had never once been asked to do that. We politely explained that this had never been the policy during any of our prior visits and declined. After that conversation, the server essentially stopped serving us. She ignored our table, relied on other employees to assist us, and even made us wait to pay because she refused to help. It made us feel unwelcome and as though our business no longer mattered. We understand that businesses can update their policies, but those changes should be communicated respectfully and enforced consistently. If the policy had truly changed, a simple explanation would have gone a long way. Instead, we were treated differently because we asked questions. It's unfortunate because we really enjoyed this place in the beginning. However, one negative experience can outweigh many positive ones, especially when it leaves you feeling unwelcome. We won't be returning, and we hope management takes customer service and consistency seriously so future guests have a better experience.

24 Seven Hookah Lounge is a vibe! The environment is super chill with cozy couches and pillows that…read moremake it perfect for relaxing. Their shisha selection is next level, with options to upgrade your experience with fruit bowls, ice tips, flavored tips, and more--it really elevates the whole session. They also have tons of different snacks and a great selection of both cold and hot drinks available. During my first visit, I met Devin, a Shisha Master, and he walked me through the whole process. His recommendations were spot on, and his customer service was a solid 10/10. If you're looking for a laid-back spot with relaxed music, a great atmosphere, and top-tier hookah, you definitely need to check this place out!

I checked the spot out on a Tuesday night after hanging out in culinary Dropout with a friend of…read moremine in town visiting. He doesn't drink anymore, so hookah is his thing. And because I had not tried any spots out since my return to Phoenix, we decided to use Yelp to find this place. As hookah lounges go, I found this one to be super chill, but pretty spacious and accommodating. Service was on point, as we got to the location after 10 P.M. and were still properly greeted and served as soon as we walked in. It is a self seat environment with multiple lounges and TVs. Some of the TVs even have PlayStation and Xbox set up on it if that's your thing. My homeboy actually played a little bit of FIFA with somebody that was already hanging out while we sat there and talked for a while. They have a wide selection of drinks, juices and sodas, but I didn't see any food selection, so I would definitely prepare accordingly. Overall, if I am interested in having a bit of hookah, this is probably the place I would try out again.

Amazing service. Doug the owner is super chill…read more The place is super homey and the hookah selection is great. Will continue to come back Thank you Doug.

One of the best hookah bars we've ever been to! Owner was super friendly, informative, and helpful…read morewith places to go and things to see as we were visiting for a few days - recommended some great local eateries and bars. Great service, nice smooth hookahs and very chill, relaxing atmosphere. Couches throughout themed rooms and nice outdoor patio. Overall a gem of a hookah lounge. If you are looking for a great place to smoke some hookah and relax while traveling, check this place out. Highly recommend!!

Good service Chill vibes…read moreA couple of TVs Fairly priced Board games Comfortable couches

On a Saturday evening, I was unexpectedly looking for a hookah spot so I hopped on the trusty Yelp…read moreapp. It had been at least a year and a half since I last smoked hookah, so this is a rare occasion for me. Axis Hookah Lounge was the closest one to where I was, and the reviews were solid, so I made my way over. They're located in a shopping center along with several other businesses including a Latin club. Parking wasn't an issue. Ambiance (4/5): While it doesn't look like much from the outside, the inside is pretty nice. There is plenty of seating, mostly comfortable red couches. Which makes for a nice way to kick back and relax. There are also some tables if you'd prefer that instead. The seating is spaced out well enough where you have a little bit of privacy. And they were also playing music while I was there. Service (3.5/5): Pretty much your standard service. We were greeted upon entering, allowed to pick our seats, we ordered promptly, and the waiter brought our hookah to us. I had to proactively order drinks and close out, but overall, the service was fine. Food (N/A): I had dinner prior, so no food for me. I did notice they have crepes, but I'm not sure if they have more than that. Drinks (3/5): I had a Gatorade. They have various cans and bottles including water, La Croix, Coke, pineapple juice, and various other soft drinks and juices. No alcohol here. Which isn't uncommon as many hookah spots are Middle Eastern. Some hookah spots have alcohol and some don't. I prefer spots that do. Now to what's most important, the hookah. Pretty much your standard options. They have a good number of their own creations or you can create your own mixing fruit flavors, mint, etc. We went with one of the creations and hung around for about an hour or so. The price of the hookah was reasonable. I'd return.

Imad gave me a great experience :wink: while I was here. He let me hold his punjabi pickle with the…read moremale signup. Thank you Imad.

The owner and staff are absolutely amazing! I went with a friend a couple months ago and been back…read moreoften. Highly recommend.

My girlfriend and I came to have hookah and the vibes where so awesome! We felt very comfortable…read moreand it was a calm environment. The hookah was on point and the hookah packer was great. Thank you for the awesome experience guys

Very nice atmosphere, I like that they don't sell liquor. The man who helped us Jesús was kind and…read morevery knowledgeable. The place is classy and has nice decor and it's very modern without being corny. The crowd was not large but it was a good social environment, very peaceful with some awesome music. Hookah was smooth and lasted a long time.

One of my favorite spots.... I just stumbled upon it and it stole my heart. I love places that…read moreremind me of home. This place does just that. The service was great. The music was great, I love visiting places that give me that middle eastern feel. If the owners Arab or middle eastern the hookah is going to be great... Best hookah so far. Thank you for the great service

WOW!!!!! BEST HOOKAH IN ALL OF AZ!!!! The owner is so welcoming and kind! Walid is a hookah…read moreconnoisseur! He can mix a mean bowl! I've been coming here for years and now they have become like family to me! If you're needing a relaxing night with good hookah come on down! You won't be disappointed!

Love this place, never too crowded, good music, friendly staff, and there's stuff to keep you…read moreentertained. There is a couple of pool tables, a ping pong table, and even a Wii. (I think someone stole one of the controllers so theres only one right now, but no big deal really). The hookah is $25 for unlimited, you can mix flavors, and the staff is frequently getting you new coals and refilling if you need it. I really love coming to this lounge and being able to kick back, smoke some hookah, and lose at pool (but i try my best). I live so close to here so that is another great perk, definitely will continue to visit!! Highly recommend this joint if you like to be in a social environment without any crazy people.

The place itself is sketchy. The couches are ripped and falling apart and one of the billiards…read moretables is lopsided. That being said, they play good music and have good hookahs. If you don't care too much about the place falling apart around you and just want to smoke and relax for a reasonable cost, I would say give it a shot.

My boyfriend and I were looking for somewhere that wasn't overcrowded or overstimulating to relax…read moreand do homework. We came across this establishment and loved the atmosphere! Ahmed A. Was very kind and helpful! I brought in an energy drink and he was very respectful when I asked if I could drink it, they don't allow outside food or drinks due to licensing which is understandable. He let us know they do have flavored energy drinks and honestly they were pretty good. Definitely will be coming back. Thank you!!!!

Very attentive, hospitable staff and tasty drink options. My recommendation is the Turkish coffee…read morewith baklava or the fakhfakhina smoothie. For someone who doesn't smoke, I feel comfortable hanging out here for a while. I frequent many establishments in the greater Phoenix area to read and socialize but this café has an exceptionally warm yet lively atmosphere. There's a particular sublime effect upon entering because you wouldn't guess from the plaza outside the ambience within. I think what adds to this too is that the half dozen staff I've met within the last couple months have very inviting but not intrusive personalities. One can assume thorough training and standards by leadership.

This Place is amazing it's a excellent place to go hang out and relax the owner is amazing he is…read morefriendly, knowledgeable, and respectful he makes you feel so comfortable and welcoming I love it!

Great place very well decorated and amazing service. Large variety of hookah flavors. Make sure to…read moreask for Izzy or David.