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    Casa Cabinets

    5.0 (1 review)
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    2 years ago

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    Ferguson Plumbing Supply

    Ferguson Plumbing Supply

    (3 reviews)

    This is not a criticism of the store locations, but rather a criticism of the company's systems and…read morefollow up. We're doing a bathroom remodel and the wife finds Ferguson carries a valve kit and trim kit that she likes. I call on a Friday morning and the sales rep tells me it's up in Stockton, CA but can be on hand and available for pick up on Monday around noon. Perfect. I make arrangements for the plumber to come out Monday afternoon. I'm told I'll get a message when the product is ready for pickup. Not hearing anything I called and spoke with another rep who informed me that the order never made the delivery truck, but would arrive today; Wednesday. And so l called mid-morning today only to be told initially I wouldn't get the part for another 7 days. After I raise a little Cain, I get patched through to someone else who says the parts left Stockton and may arrive today, but perhaps tomorrow. The rep says that she'll reach out and get a definitive answer by end of day and when the clock nears 5:00 p.m. I call to follow up. I get routed to another rep who looks up the order and tells me the order arrived and I could have picked it up today to have it installed. Not sure why that had to be so hard and why a rep would have promised Friday if that wasn't doable. I might not ordinarily care except I've got a contractor who is now delayed in completing the job and that costs me money.

    Service is unbelievable, the three gentleman that work the counter really know there stuff…read more Always help out with ordering stuff and are always willing to bring material out to your vehicle. They always have some good music playing. My favorite ferguson to go to..

    Casa Cabinets - cabinetry - Updated May 2026

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