They are a busy school and sometimes can't make their appointments. Their scheduling team in the office is a pleasure to work with.

I had a highly unsatisfactory experience with Charles Smith from CAS Driving School. His behavior and teaching methods raised significant concerns regarding safety and professionalism. Unfortunately, Charles cannot be trusted driving his own car, let alone teaching others how to drive. He is rude and yells often. Charles might have been a good instructor back in his prime, but he is now too old to be teaching others how to drive effectively and safely. In sum, Charles as a driver is a potential hazard for pedestrians, cyclists, and other drivers. As you can see from reading other reviews, Charles is often late to appointments and spends most of it on his phone instead. My last appointment with Charles was a 2-hour driving instruction appointment to be conducted in the area where the DMV conducts road tests. For at least half that time Charles was either texting others, making/taking phone calls, or handling payroll for his employees on the phone. Charles wears these in-ear headphones and sometimes takes the left one off, so you cannot quite tell whether he is speaking to you or on the phone chatting with someone else. At an intersection where I had a red light, Charles yelled, "GO!". I proceeded to hit the gas and almost got into an accident. Turns out he had just received a phone call and was saying "Go!" to the person on the other end of the line. Charles cannot be trusted to teach you how to drive properly. Charles's instructions were often contradictory, and his lack of attention made it challenging to learn effectively. His frequent phone usage during lessons felt disrespectful and unprofessional, leaving me to figure out many aspects of driving on my own. In conclusion, based on my experience, I cannot recommend Charles Smith as a driving instructor. His inattentiveness and lack of proper guidance made the learning process frustrating and unsafe. I will be looking elsewhere for proper instruction. read more

I had a great experience at CAS. I did my lessons with Anthony Skeete and I would definitely recommend! He was very patient and I learned how to drive from 0 with him and got over my anxiety. read more

Last January, I signed up for a package of 6 lessons with Elaine as a licensed adult driver who felt anxious about city driving, highway driving, parallel parking -- you name it. I am so grateful I did that because Elaine helped me feel more confident on the road. We covered a lot of ground (figuratively and literally) in those 6 lessons together, which spanned from January to April of 2022. Between those lessons and an additional 2-hour highway lesson with her in May, I now feel much more comfortable behind the wheel. If you're in need of some driving practice after living in the city for so long, I would highly recommend her! The only negative is that Elaine is popular and books up fast. If you're thinking about signing up, you may want to consider booking your lessons far in advance so you have your choice of days and times. read more

I went on an interview with for company. Worst experience of my life. Thank GOD I already have my license. The old man was rude, he was yelling. I would not recommend this school to anyone ever. Especially if you're a first time driver. He mashed on the brake pedal randomly while I was driving for no reason at all. PLEASE DO NOT waste your money here. Go somewhere else. read more

DO NOT WASTE MONEY HERE I had 10 hours driving lessons with another school. I booked an appointment road test with this company today. I failed the test. It's nothing to say if I am really bad at driving. The examiner was late for 30mins. My appointment was 1pm and he came 1:28pm. He is an old man and kind of rude. He talked on his phone all the time. We started the test and he failed me after 2 mins of driving test. Stoped on crosswalk but I don't think I did. He made a drama as it's a big fault. He didn't want to complete my test. He failed me immediately. Probably he has another appointment and he was late from the first appointment that's why. He didn't tell me that 1 fault can caused my failure. He asked me for another appointment next week which is I have to pay $80 again. I paid $80 for a late examiner and rude. Really disappointed with this company. read more

Excellent experience getting a drivers road test yesterday. Representative closely followed COVID a protocols and the process went smoothly.

My experience with CAS Driving School was absolutely excellent. Their team was very helpful and informative at every step of the way from booking to the road test. I booked two services - 1 hour of driving instruction and car usage w/o pickup for my DMV road test. The only thing I would change is to opt for car usage w/ pickup for the added convenience of getting to and from the appointment. I worked with Mr. Smith and Mr. Cheeks, respectively. They were both knowledgeable and friendly, providing real examples to prepare for the road test. I felt confident after their instruction (prior to the road test you get some additional time to practice in the car you will use!). For both appointments I received an email 24 hours prior and a call/text the day of the appointment about 1 hour prior. I would also like to add that I spoke with another member of their team to adjust my appointments early on in my booking process, and they were very friendly and courteous about making the corrections I needed. I am glad to say I will not need to rebook because I PASSED! Thank you to CAS Driving School! read more

I went to CAS to get my third party driving test. I passed. The sweet old guy who took the test was very nice. (I forgot his name). He came right on time. Checked my car and then we went on a drive. First I thought that he was very serious. He could understand that I was very nervous. So he eased me into it. I was first tested for parallel parking. It was not perfect but he guided me to correct it. Then we went around the area. I was given clear instructions. It was a great exp. Highly recommended. read more

I finally got around to getting my drivers license off my bucket list after putting it off for a decade. I took a refresher course with Charles Smith and then we rescheduled a pre road test and then onto the road test itself. I had Charles for the refresher and pre road test and he was very nice and we had a good chat as we drove around the city for my refresher course. The pre road test made me comfortable for the actual test. I had the test w/ a different gentleman and he was very quiet which made me nervous, but I passed all the same. Thank you Charles for guiding me through the course. read more

No experience what so ever starting. Ms. Elaine Butler got me together quick. She is just amazing, and you'd be crazy to not book her! I'm glad I listened to my sister who she trained too. I passed on my first try which the proctor said I made no errors. I can finally buy my car! I'm so happy! Thanks Ms. Elaine! read more

Mr. smith is a terrible driving instructor he yelled at me a couple of times as am driving for my very first time I wouldn't recommend him too anybody . Other then that the company seems pretty chill I rather book my appointment with someone else . He's not a good instructor guys !! read more

Andre Cheeks, driving instructor, is the man. He recently taught my little sister to drive, and i was very impressed in many ways. First, my sister is kind of a nervous wreck when it comes to things like being responsible for a hunk of metal that ways thousands of pounds careening through populated areas. It's just the sort of pressure she normally can't handle very well. Within a day or two of her starting lessons with Andre, there was a VERY clear difference in her confidence behind the wheel. Within a day or two more, there was a marked increase in her competence as well. Objectively, it was easy to see that he made her a better driver in a very short amount of time. What impresses me even more, though, was how friendly and personable he was. It got to a point where after a week or two, my sister wanted me to bring my dog outside so Andre could meet her (because they've spoken so much about her, it seems!). They spent hours talking about tv and movies and music, and I think they even made each other mixtapes by the time they were done. Heck, my sister even liked him so much that she cross-stitched him a pillow with our local NFL team's logo on it. Being good at your job is one thing - and Andre is clearly great teaching people how to drive. But being an awesome person while doing it and making sure everyone involved is having a great time? That's in a whole 'nother league. Andre is the man. I would recommend him to anyone. read more

I feel comfortable writing this review since I have passed my driving test with a different driving school here in Austin after leaving DC. My experience with Mr. Charles as my driving instructor was extremely negative. Throughout my six hours of lessons driving with him he would tell me I was spoiled, arrogant, and childish. At the time, I thought he was just being playful but now knowing what a good driving instructor is (at a school here in Austin) I can look back and honestly say his commentary was hurtful, unprofessional and in some instances, quite rude. One instance that really stands out to me was my last lesson with Charles. I was on Rhode Island ave and changing lanes and he immediately grabbed my wheel and jerked the car back into my original lane. A driver in a minivan then rolled down his window and yelled "you're going to fail your test." It was very jarring. Charles just laughed. I was in tears as this was the night before my test and my nerves were really getting to me. I did not pass the next day. Mr. Charles was supposed to meet me at the testing center and said that we could do a couple loops (I hadn't paid for this so I wasn't expecting it; but he said he would meet me numerous times the night before) and when he didn't show up it made me even more nervous. The lessons were expensive and judging from the reviews it seems like their other instructors are good teachers. I recall the online appointment system to be very easy to use; so that's a plus. Other than that, that is all I have to say... good luck on your driving journey! read more

I am proud to write the first review. My very first time driving was with Mr. Smith. When I came up to the car he was already in the passenger seat. Scared the mess out of me. I thought we was going to do some parking lot driving since it was my first time. Not So!. I got behind the wheel and my lesson begin. They pick you up and drop you off. Mr. Smith is more generous with the drop offs. Just let him know where you want to end up when you get in the car. I took about 10 hours of lessons, over about two months because it takes so long to get an appointment with the DC DMV. I took lessons with both Mr. Smith and Ms. Elaine. They have different styles but they will recognize and correct your errors. I got the same instructions from them both, but its seems more natural coming from Ms. Elaine (idk why). If you're just beginning Mr. Smith is the way to go. He tends to be more detailed. If you're a little comfortable behind the wheel Ms. Elaine may be the person for you. She's more relaxed and casual. Or it could be that the first couple times I went out was with Mr. Smith and I needed the extra guidance (idk lol). Anyway they know everyone at the DMV. They make sure you're extremely comfortable with the DMV parking lot and the possible routes for the road test (Mr. Smith used to give the test for 20 years). Although I was extremely nervous (just my personally when I have to perform) taking the test, I PASSED WITH FLYING COLORS! I recommend having them pick you up and drive around before your test. It helps! When I first started the driving lessons they was a little late to a few appointments. But that improved over time. It really doesn't matter which person you take the lessons from (Mr. Smith or Ms. Elaine) you will get quality instruction. (SN: Mr Smith tends to give extra time, especially if you're the last appointment of the day). Sorry for the long winded-ness :) I'm just still excited I passed! Whoo-Hoo! read more

I don't ever write reviews. However, my (most likely futile) hope is this will draw attention that will then lead to a change in the way this business is being run. I would VERY strongly advise against using CAS. Especially if you are a careful and cautious driver. My girlfriend took her road test today with Mr. Smith. She has been driving for several years. She is a Brazilian citizen who had a Brazilian license, and she had to take a road test in the US to obtain her license here. My point is, she is an experienced, careful driver, who had quite an unfortunate encounter with Mr. Smith this morning. He was short, unprofessional, intimidating, and not welcoming or comforting in the slightest bit. My girlfriend was nervous as many people can be taking the test, especially in the ever-hectic DC driving environment. Throughout the test Mr. Smith rushed her SEVERAL times, made her feel completely incompetent, had earphones in his ears that were plugged into his phone (listening to music??), reached over her while she was driving and HONKED at cars in front of her, and wrongly failed her after claiming she ran a red light, when HE was the one RUSHING her to beat the light before it turned red in the first place (specifics of the red light explained in detail after review for those who are interested). I once again stress: she is a careful driver, who makes sure she is aware of her surroundings and doesn't proceed unless she knows she is safe. I know this first hand, as she has driven me countless times, on some of the busiest areas in the country here in DC. I have driven for over a decade, and I drive school buses in Fairfax County. I am comfortable in saying I have the credentials to claim she is completely competent on the road, unlike Mr. Smith, who, when he made my girlfriend get out of the car mid-test so he could drive the rest of the way home, kept the earphones in, and didn't put his seatbelt on. hmm. I don't know if he benefits by her rescheduling another appointment (another $80 to steal?), but it seemed the entire time that he was absolutely in a rush to not only get to the next appointment, but fail my girlfriend on the way. If I had known the extent of the pure lack of patience and professionalism Mr. Smith had, I would have easily picked another establishment. I hope this can be avoided for others in the future. ~~~~~~~ To those who may question if her failing the test was legitimate here is the specifics of the alleged running of the red light. She was traveling in the left hand turn lane, turn signal on, approaching the intersection. The light was green to turn left, which was where Mr. Smith told her to go. However, there was a car in front of her in the same lane, waiting to go through the intersection and turn left. My girlfriend, being the safe and cautious defensive driver that she is, stopped BEFORE entering the intersection to wait until the car in the middle of the intersection gave her enough space to travel through the intersection safely. Mr. Smith began to exclaim things in a temper such as "what are you doing! the light is green, go!". So my girlfriend, wanting to pass the test, FOLLOWED HIS INSTRUCTIONS and began to travel into the intersection. Right as she began letting off the brake, with the car in front of her still in the intersection, the light then turned red. Mr. Smith then grabbed and applied the handbrake, which was redundant as my girlfriend was already braking and the car had already come to a full stop by that point. Because again, careful and cautious drivers don't run red lights, and she had no intention of ever even coming close. He then asked her "Don't you know how many seconds the signal takes to turn red?" as if she was supposed to be counting in her head to know how much time the light had to turn red ahead of time...I'm sorry what? STEER CLEAR of this guy. Literally. read more

I didn't have much experience and knowledge behind the wheel before working with C.A.S Driving School. I've met Ms Butler and worked with her for two months ( once a week lessons) to grasp all I needed to learn. She was professional, kind, and gave vivid details as you are driving. When it comes to errors she'll correct you rapidly and she is open to acknowledge your progression as the weeks go on. Scheduling an appointment online was simple as pie and the cost was reasonable for me. I highly recommend C.A.S. You'll get superior training that shows. I've passed my road test with flying colors on 10/30/13. Thank you Ms. Butler if you are reading this :-) read more

Just got my license today through CAS and couldn't be happier! My instructor (an older man with glasses; I'm sorry I don't remember his name) was prompt in arriving. He helped me check in at the DMV office and then we went out to my car. He asked me to get in and turn on my left and then right turn signal. He then got in the car and filled out some paperwork. We went out of the parking lot and made a right, went through the traffic circle and made a left (remember that the left lane on Brentwood after the traffic circle is a turn lane! He might not specifically tell you to turn). We then took a ride through the neighborhood (I'm sorry that I don't remember the specific route). We ended up back on Brentwood (never went on Rhode Island ave). Note: he might not tell you if you pass. If you go in and he gives you a form to fill out, you're golden. He also might give you a ton of constructive criticism. Don't worry; he did that with me and I only got 5 points off. Good luck!! PM me if you have any questions!! read more

Just got my license this weekend thanks to CAS Driving School - specifically Andre! If you are a nervous driver like me/have previously failed, Andre is the perfect instructor. He's super chill and funny, but helps you to really grasp the core techniques of driving as well as the road test strategy. I did four lessons and two road test prep (2 hr) sessions and performed perfectly on test day (0 points lost!). Thanks Andre! read more

A Great driving school, very experienced staff, and a great customer service! Flexible hours and arrives promptly!

I called yesterday to schedule my appointment for today at 3pm. The owner took my information down and said I was scheduled. I get here today at 3pm and no one was here. I called and got the worse customer service ever. Was informed that I was NOT on the schedule for today. Not sure who the little girl is who answers the phone but she needs to be fired. She was no help, rude and disrespectful. I asked to speak to the owner or someone above her and she said she will have someone call me back. I then asked her for her name and she refused to give it to me and said she was hanging up on me. I asked for a refund and not sure if has even happened bc I have not received the confirmation email. This place probably is good but could be GREAT if they removed the the girl who answers the phone! read more

Mr. Cheeks is the best driving instructor you can get. He is patient, funny and knows how to tailor his instructions for your strengths and weaknesses. Thumbs up! read more

I recommend calling and asking for Ms. Butler. I chose her because I thought I'd be more comfortable with driving with another woman. When we first started everything was a mess on my part because of my fear of driving period. But she made me soooo comfortable and made the process of learning to drive on the street alot bareable. I was so nervous when I went for my road I chewed on the gum she gave to calm down to the end of the test lol. My road test examiner was like "Where is Ms.Butler at? Cause Angel needs another piece of gum lol" Im glad I picked her as an instructor, she gave me, a non driver have the courage to learn and pass. read more

If you can get past the rude customer service girl that answers the phone to book your appointments, then you're good. I took my classes with Ms. Butler and she is amazing. So patient and knowledgeable, tells it like it us. She tweaks all the minor details to get you driving safe and passing that test. Just a few classes with her I passed my road test on the first try. I highly recommend scheduling your driving classes with her! read more

We had an outstanding experience with the CAS team and the price was a very fair value. My son had a lot of driving experience during his Learners Permit and was well prepared for the test. The CAS staff arranged for us to meet 1-hour prior to the test time and allowed my son to take the car out on the test route with an instructor to get familiar with the car operation. read more

The driving instructor Charles was extremely rude. I was following directions but he still had a disrespectful tone. I would not Recommend him to anyone. read more

just passed my 3rd party road test with mr smith today! there were some glitches on the side of DMV (horrible admin) but CAS got it sorted out before my scheduled test so kudos to them. mr smith patiently walked me through the paperwork and made me feel comfortable during the test by giving clear instructions. all in all, a good experience and i'm happy to get my license! p.s: just something to take note, if you are using your own car, do check whether it meets DMV's requirements as mine didn't (because of the hand brakes being too far from the tester) so i ended up borrowing CAS's car for the test. read more

I took my third party road test with Mr. Smith and it was a great experience. I passed! He made me feel comfortable and not nervous at all. He also gave great advice during the road test. CAS Driving School was on time and walked me through all the paperwork. I highly recommend Mr. Smith and CAS Driving School for your third-party road test. read more

After only one week of driving I was able to pass my road test! I took 9 hours of classes over the course of a week, and used one of their cars for my test as well. I had all three instructors over the course of my time. Mr. Cheeks was my first instructor and he's got a very calm presence, who didn't necessarily get into the details of road rules but definitely got me into a driver mindset and getting a feel of how cars move at the turn of the wheel. Ms. Butler was also very calm and clear, with good instructions and tips. She took me all over DC to try out different kinds of roads, including a particularly scenic patch near Jefferson memorial. She was probably my favorite instructor just because of how easy to follow her directions were. Mr. Smith (owner of CAS) is an older fellow. He can be a bit more gruff and some of his directions were a little unclear or dicey but he's diligent about teaching you tricks on how to pass the road test specifically, as well as making sure you're checking your blind spots, mirrors etc. Be aware: if you use one of their cars for DMV testing, book an appointment one hour before your test (I don't think they mention this on their website). They give you another ~45 minutes of road test prep and it definitely helps you get comfortable in the car before the exam. This driving school was exactly what I wanted: clear, efficient and effective! read more

Mr. Charles Smith is an awesome teacher, passed my test on the first try here in DC. He keeps it real and gave me the confidence that I need. I am a nervous driver so at the end I felt better than when I started. Thanks again mr. smith. read more

I recommend CAS Driving School for beginners. Andre especially was very kind and helpful for becoming much better at making turns--previously I had frequently turned too fast and didn't aim well, but by the time I took my test I felt a lot more comfortable. I would recommend booking him for anyone who has literally never driven before and is anxious. Elaine was very nice and friendly as well. Charles is less big on the chit chat and a little tougher but certainly teaches you to be alert to everything happening around you. They pick you up and drop you off right at your house unlike other schools I booked lessons with. I was very nervous to start but I got my license and feel prepared to drive thanks to them. read more

I would never recommend this school to anyone Mr. Smith is not a good instructor and when you do stuff that he tells you to do he gets mad and catch an attitude. That's not how a driving instructor should be. I will never use this school again read more

I highly recommend CAS Driving School! I started practicing with Ms. Butler at the end of October and passed my test last Wednesday! She is extremely friendly, calm and knowledgeable. She made me feel comfortable while learning important driving skills. I love how flexible they are and how easy it is to schedule online. Thanks Ms. Butler! You're awesome! read more

The best. I failed the first 3rd Party road test but I was extremely impressed by the corrections handed out by Mr Charles Smith and right there I booked another appointment with him for another road test and I ensured I worked to straighten out the areas where he raised concerns at first. He's a brilliant and extremely professional instructor. Don't think about it, go for CAS driving school! read more

Nobody will expect such a rude tester in America, This old enough man should be made to retire by the concerned bodies. He is not professional and skilled tester. He didn't told me properly what I did while he was testing me.He didn't follow me throughout the whole test time sometimes he tried to couch me improperly like simply shouting with out telling you what to do. This is the place where peoples should served in a proper and professional way since you teach driving which is the most prominent part of our life. In general for those who are beginners he will make you scared and not confident. read more

Driving again. Charles Smith is an amazing instructor. Patient and kind. I must have made many mistakes but Charles's encouraging style made me feel confident and in charge on the road! I got some sage lessons on life along the way, too! Thanks Charles! read more

I never drove before and I took around 12 classes with Ms.Butler this summer. She is absolutely the best! No doubt! She was cool, very friendly,encouraging and most importnatly she taught well! Ms. Butler told me all I needed to learn and to watch on the roads, It was when I knew that I could not just practice with friends. Ms.Butler knew what to practice and she knew how to prepare for road test and we drove on a lot of different roads in D.C.. Also Ms. Butler truly cared about how I progressed and kept encouraging me! I could not pass the road test without her and I appreciate all her help and lessons! Taking classes from Ms.Butler is a great memory for my 2014 summer! read more

I put off learning how to drive for many years, my excuses for not learning were endless and when it came down to it, I was just really nervous. I started signing up for lessons with CAS 3 months before my scheduled test, all three of the instructors were amazing. The instructors were really helpful and patient. I am grateful for Ms. Butler, Mr. Cheeks, and Mr. Smith for helping me become a confident and safe driver. I passed my test on the first try and while I was very nervous I also felt very prepared. I highly recommend CAS to anyone learning how to drive! read more

Horribly disorganized. The appointment times online are incorrect-- you can book on the half hour but they call you at the last minute to tell you this is incorrect Ames then push you up or back to the nearest hour. Telephone calls are answered by rude staff who have no clue. They were late for our appointment (no apology there, either) and tremendously unprofessional. We paid $140 for a 3rd party road test in order to avoid a DMV hassle yet this was a HUGE time waster and hassle. Total pain. Wish we had just done DMV tour with no third party. Did I mention that they tried to tell-schedule us once we were there because they screwed up booking?? Yep. Horrible. Horrible. Horrible. Poor communication. After them being late, trying to reschedule for to their error and a huge wait to get them to resolve their mistake, I was almost too frazzled to do the road test. Do not send your kids to CAS, adults, take heed that they are not the convenience they claim to be. Lots of $$$ and time wasted. read more

I've been putting off getting my license for literally 5 years. Part of it has been procrastination..part of it fear. Well I finally bit the bullet and just passed my road test, and its definitely because of the instructors at CAS! Mr. Cheeks and Ms.Butler in particular are the best!! They took the fear out of driving for me, and are casual, friendly but still professional. I have driven on the expressway before with others and literally almost had a panic attack! Ms. Butler had me on the expressway and I almost forgot that I wasn't driving on the streets! I'm super happy and grateful for CAS...I will actually still take another lesson again, just to get more comfortable. read more