Cannot say enough about how positive my experience was with the team at SPFCU!!! Stephanie and team…read morewere ridiculously helpful and made opening new accounts simple and easy, at least as humanly possible. Let's be candid, the way laws are written these days banks HAVE to ask and treat what would previously be common sense as barriers to people to manage they're finances. Going in having a reasonable understanding the rules, even if not liking them, I'll say this: The experience at SPFCU far exceeds ANYTHING the big corporate banks will do, and while there will always be hiccups, the experience working with a smaller community bank will be far more cooperative and productive. Thank you SPFCU Team!!!

I was looking to refinance my new to me Explorer. I chose SPCU because of previous Yelp reviews…read moreand was not disappointed. I met with Claudia Grady at the branch located at 645 N. Arlington in Reno yesterday. After explaining what I was trying to do, she was able to sit down with me, gather the information needed to apply for the loan and I was quickly approved. She was super friendly, very knowledgeable and answered all of my questions. I was able to reduce my monthly payment and lower the interest rate. SPCU was able to accomplish what I wanted to achieve easily. This was a positive experience for me and I highly recommend SPCU and am considering doing additional business with them in the future.

I have had great experience there. My go to is Kenny Rose…read more If I have any issues or questions he gets on it. He returns my phone calls. I am not ignored. He is great with customer service. He is very patient with me. Don't get me wrong all staff there is great, but I seem very comfortable calling him anytime of the day with any questions I have. Thank you Kenny for all that you do for me.

A very outstanding first time service experience with Lithia Jeep in Reno. I purchased an extended…read moreJeep Wave membership Warrenty when I bought my Jeep last Year. I just had my first service with service advisor Michael Maxwell. I was allowed an Enterprise Rent-A-Car for 2 days which was also, a great experience. My service advisor informed me, how my Jeep was doing and when to pick it up. Now, my Bikini Pearl Jeep had its oil changed, multi-point inspection, tire rotation and tire pressure checked. All good until next year. Thank you to the Five Star Service Department and Michael Maxwell, Service Advisor and a big shout out to Tony, Lithia Jeep's General Manager. He runs a Five Star Dealership with Style. See you all next year. Thanks again. Loved this Jeep Service Experience. Julie A

I've been at Plumas Bank for 10+ years now. They have always been great. Halen recently helped me…read moremake some account adjustments and I did not even need to go down to the branch. Super efficient and easy!

Recently, our AAF Foundation moved its banking to Plumas Bank in Reno, and we couldn't be happier…read morewith the personalized attention branch manager Kyle Whaley and his team are giving us! We are a small foundation that won't make a dent on Plumas Bank's balance sheet -- but we're treated like VIPs nonetheless. The bank's commitment to our community is clearly seen in niceties like a meeting room open to everyone and lots of other "small" customer-centric details evident the moment you walk in their doors. This is personal banking the way it used to be!

Kylie is knowledgable, pleasant, answers questions with a smile. Kylie has good work ethics, she…read morenever waits to help the next person in line.

I go to a bank branch at Los Altos, and the person working at the bank asks me why I'm there and…read moreasks that it takes 30 minutes to make a loan payment. This is a terrible experience as well as an extremely rude and unprofessional employee. There set up is complete unreasonable, and now I am in my car speaking to a video in the public about making payments etc to loans. There is no privacy. I will be moving all accounts I have with the credit union to another bank that I have more personal experience with.

Outstanding salesman Glenn got it right all the way through the entire process thanks auto warehouseread more

Scam! Scam! Scam! Run! These people sell their co-workers old cars as new to customers! I was told…read moreeverything works fine before I bought the car. 4 months later I needed new breaks, starter, and tons of other things. I had the warranty, useless! They claim to work with Reno Auto Works behind the dealership but they don't communicate or anything with each other! To top it off, I bought this suv because I needed AWD. When this last snow storm hit, I found out they sold me a front wheel drive only! They lie, cheat and the GM doesn't help. His response was come back and "we will sell you a better car!" I'm beyond upset with the whole experience and people need to know what a scam business these people are running..

Outstanding customer service, both the local and corporate staff have been excellent.read more

Unfortunately an associate at the Neil location discriminated against me and made me feel…read moreuncomfortable and anxious to the point where I needed a new bank. I felt so much anxiety to close the account because of this person. Luckily this other branch was available! Michelle helped me physically closed my account at Mill and she was great, let me be clear there!! Thanks!

Found myself needing a car fast. I did not have a huge down payment at all, most places this would…read morehave been a problem but not here. There is really no haggle on the price, only downfall. They offer a warranty with their financing which seems pretty good. They promptly fixed the chips in the windshield the day I took the car home, Two days later they covered the battery the car needed for free even though it didn't come covered in the warranty. Automatic payments make it easy for me, I like the overall structure of the plans they have. They have plenty of cars to choose from on their lot though and I found something perfect for me that meets my needs. I have had the car 10 days and so far so good. Solid car, and I have piece of mind with the warranty. The only reason they did not get 5 stars from me is there is really no haggle room with pricing, a little high, and they are ruthless when you try. They have called me a few times to check up on me and see how the car is. customer service is good even after the sale which is amazing. Will update this as needed, as I have an ongoing relationship with them.

From the owner: The Right Away Difference…read more At Right Away we finance your future, not your past.. Our business is designed to provide you with much more than just a new car. We understand that you need reliable transportation for the entire life of your loan, and peace of mind that you made a good buying decision. We Say Yes * Reliable transportation * 2Year / 24,000 mile Roadside Assistance program included on all financed vehicles.. * Free Towing for the life of your loan within 100 miles of a store location * 5 Day or 500 Mile Money Back Guarantee * Extensive reconditioning and multi point inspection performed on every vehicle We understand that you need a dealer who supports you by finding financing you can afford with payments tailored to your paydays. * Payments you can afford * Payments tailored to your paydays * Low Down Payments We stand by you We understand that sometimes bad things happen to good people. We don't judge and we specialize in helping you rebuild your credit and get you back on your feet. If you have had trouble finding affordable financing we are here to help. * We report your good credit * We support you after the sale * Make all your payments on time and have the last $1,000 of your loan paid by us We Say Yes Serving the Buy Here Pay Here community in Fallon, Fernley, and Reno NV

I do not envy those working in banking…read more When it comes to finances it's one of the toughest industries to please people in. I've always had good interactions, from Nattaly to the rest of the crew there. I worked with their business member services, notary services and personal banking. Almost every interaction has been smooth, mostly because I know what I want then they fulfill the request. lol There was one time I requested monies moved between accounts that wasn't done properly. Not a huge deal. You have the feedback they make it right. All in all, another good visit this week. This is my first review of their location. Keep it up, pace yourself and always look forward to making the next interaction the best interaction.

Today I visited the Bible Way location to complete a transaction. The lady at the counter Nattaly,…read moremade no effort to help me complete my transaction. I did not feel valued at this bank location.

I had to move from my address of 10 years and my new monthly rent was a little steep and I began to…read morefall behind in my monthly payment. So the manager here contacted me the very next day and was able to help me come up with a plan so that I do not continue to be behind and I am absolutely grateful for their superior customer service and helping me recover. Thank you United Finance.

I'm so empressed in this company the staff are so helpful , thier customer service and…read moreprofessionalism are exceptional . I highly recommend this to my friends .

"If you put a star on our board, you can get a prize," a girl said as we walked by her booth at the…read moreFoodie Friday event at Idlewild Park. "They're nice prizes," another girl said. And the girls were Lisa and Erica from the Nevada One Credit Union. And one of the prizes was a pen and I needed something to write with. So I put a star on the their board and Vesta did too. I took the pen and Vesta got some chocolate covered espresso beans. I also took one of their brochures, because I also needed something to write on as I wanted to make notes about the people we met at the event. We talked to the girls for about ten minutes about the advantages of credit unions verses big banks. They were knowledgeable and very nice and they let us photograph them. So my opinion is that any credit union or bank that has the foresight to send people like Lisa and Erica out to represent them, must have great customer service and also the place is worth checking into, so we're gonna do that. Five stars from me and Vesta for this institution, cuz Lisa and Erica were so nice.

Horrible experience with One Nevada. I tried multiple times to add my husband as a joint account…read moreholder using the online process but was unsuccessfu. We went into a local branch and told them the issue and was told that it doesn't work online. The employee added my husband to the account and ordered him a chip enabled debit card. Three weeks later his card hasn't been issued to him! Also, my debit card has been declined multiple times despite having sufficient funds in my account and my bills setup for autopay are not going through. This has been the worst experience we've ever had with a bank!