Scammers. They sell defective products and don't give any warranty at all…read more I bought a wheel hub assembly a month ago from them. Yesterday one of the wheel studs snapped which shouldn't happen because I always use a torque wrench for my tires, so I am sure it was a defective stud. When I went to ask for the warranty, they looked for any excuse and told me that studs are not covered under warranty? Really??? Any reputable parts store would just accepted the defective part and have it replaced with the manufacturer at no extra cost. They wouldn't even waste their time hustling with the customer. On top of that if they ever accept your claim, they will not refund you money. They will replace it with another defective, bad quality part and you will have the same problem again and again. They sell the cheapest auto parts in town because most of them are bad quality and they will find any excuse to keep your money. So do yourself a favor and buy a quality part somewhere else. Your safety and mental health are more valuable than a couple of bucks of savings.

I have always got great prices on good parts. If you want them quick and locally they are the best…read morechoice by far.

So many mistakes were made. Matthew was helpful initially trying to find tires/spacers that would…read morefit. When test-fitting the rear tires, the tech used a front tire (instead of back tire - different size) and said I needed 1/4 spacers. So I ordered 1/4 inch spacers despite thinking I needed bigger ones. When they went to mount the wheels, they said - 'Oh no, you need 1 inch spacers - 'we fit the front wheel on the back instead of the front'. So I then ordered 1 inch spacers at my cost. When they finally fit the wheels, all was good (but it was not). When I got two people in the car or enough weight, the back tires would rub in the wheel wells. I thought it might be a suspension issue as the tires were fit properly. They weren't. I scheduled the car into a different garage to address the suspension issue. It was not a suspension issue - turns out, WheelXpert fitted BOTH spacers to the rear wheels which spaced the tires too far out which made the wheels rub the outside of the wheel wells. Not only did they get me to order the wrong spacers in the first place - they fitted BOTH spacers (1/4inch + 1inch) to the back wheels to create a rubbing issue on the back end!!!! WTF. I'm not a tire guy and even I am smart enough not to do this!! Will never go back......

Ordered in spacers for my car, they hadn't arrived when they said they were supposed to. Had a…read moredifferent pair in, they said, "theses will fit". Didn't fit the rims I wanted to put on. Waited for correct pair to come in...and still charged me to put the correct ones on,...their screw up...not happy, won't be recommending.

Re: Jeff Toffin Invoice # 140054 Hello Sam…read more I'm writing concerning the work completed on my vehicle. I have to admit that I was disappointed to find that nothing had been fixed, including the squealing from the idler bearing or the a/c compressor. The squeal was heard by your staff and the tech that worked on the vehicle. I fact the tech came to investigate it in the parking lot before I had left and after I had paid my bill. I was told that the a/c system had been over-charged. Are you able to tell me what the pressure was upon the initial testing? I also wonder why the refrigerant that came out of my system was not re-installed to the correct pressure. My a/c was blowing cold air and the refrigerant was fairly new. Can you tell me what the system was charged too? As far as the blower problem goes, I have noticed no change there either. The blower fan comes on and it appears there is a loose connection at the ECU on the a/c unit. I'm wondering how you might be able to help me out as I'm not all that pleased with where things are at. Jeff Re: Jeff Toffin Invoice # 140054 August 27, 2926 Hello Sam, I am writing to ask you to repair the hood damage on my 1962 Sub resto-mod caused by the new idler pulley dust cover flying into the hood after the three machine screws holding the cover to the idler pulley were incorrectly torqued by the service tech allowing it to fly off striking the underside of the hood and passenger-side inner fender-well. I recall hearing a very large bang roughly two days following the idler pulley replacement your shop performed. At the time of the unexpected and unusually loud bang I assumed I had driven over something fairly large. It wasn't until I was washing the vehicle for the first time since the loud bang that I noticed and photographed the hood and inner fender damage documenting the incident. It is easy to visualize the sharp edge of the dust cap as the cause of the dent, on what once was a very well maintained and nearly blemish free hood on my show car. I suspect you will not contest and have business insurance for unfortunate circumstances such as these. I would appreciate a written response to my request for full compensation for the costs associated with the damage and inconvenience of needing to have the repair in the first place. Respectfully, Jeff

Good team of experienced professionals. Camera installation…read moreas per requested. Thanks guys You get what you pay for.

The girls when you enter the store are awesome with a greeting…read more The boys at the counter do not look or react like they like being there, most, not all. It would be nice to be welcomed with next and a smile. Last time I was which was on October 12 2024 It was like I was taking up their time at the parts counter. I walked up and said good morning and nothing back. The dude got my wrench and said nothing. Don't like your job, move on and don't reflect a bad attitude for the company. By the way, this is why I shop elsewhere for parts as a rule.

Only there to look for a certain Bolt could not find it sadly but service was incredibly helpful…read moreand polite these are the nicest people I've ever come in contact with at a part store extremely helpful with other questions I had I'm going to be going there instead of Part Source for now on

Don't order thru online. Items never come and local store can't track the order #. My case orde…read morearound early April and now is August still can not fill my order.

No refunds! shop anywere else! I bought seats, they would not fit in my rollcage. No one said…read moreanything about no refunds, store credit only. Now I have a $1000 worth of gift cards for a store I need nothing from. If I had known I would have bought 1 seat then another if they fit. They do not carry the brand that fits my vehicle. So I'm stuck with gift cards. Try Canadian Tire or Lordco. anywhere else, but Mopac or Perfomance World as they also call themselves.

Absolutelt ridiculous return policy. bought a pair of motor mounts that we IN STOCK! They didn't…read morefit so I brought them back three days later with original packaging and all I get is an in store credit! Can't even put into words how disappointed I am because I've used these guys a lot and will never go back

Horrible customer service. The lady i dealt with on the phone was rude and mean. Don't ever deal…read morewith Terry. She acts like she knows it all and then proceeded to make me feel an inch tall. Too bad she represents the auto value stores. Makes the whole company look bad

First of all, it is hard to believe that this is the head office for auto value. wow what a huge…read moredifference between their stores and here. when I first walked in the smell of cigarette smoke by the front door will kill people; when I finally got in there (after gagging) the counter staff were all on their cell phones oblivious to the fact i was there. when I finally got noticed the customer service was horrible. so anyway as I'm waiting for my order to be brought to the front i overheard the lady in the office beside the front door and she was very rude and talking to the person on the other end of the phone like they were completely stupid. aa I am loading my car I'm assuming that it was warehouse staff came out and lit up not even a foot from the door making it impossible for a non smoker to breathe. but that wasn't the worst part. they were very loud in their complaints about management. so in a nutshell: miserable rude employees that made this loyal auto value shopper head for napa stores.

Dent Clinic Plus provides outstanding customer service, fair and competitive pricing, and quality…read moreworkmanship. I highly recommend Dent Clinic Plus and it is my 'go to' for all auto body work. Thank you George for your incredible personalized customer service, you made my day!

Had a dent in the passenger side of my Jeep Cherokee and brought it to the Dent Clinic and right…read morefrom the moment that i walked threw the door the service was Fantastic ..Cannot thank George and the staff enough ..First rate from start to finish ..M Locke