This is a drive through service so you don't even need to get out of your car!!!!…read more Martell and his team got us squared away super quickly. They were communicative and efficient. I will be going back next time I need an oil change.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Machesney Park.

I've been a repeat customer of Mark's Auto in Loves Park, IL for the past several years. The work…read morethey have done have included brakes, wheel bearings, catalytic converter concerns, oil changes, etc. They have done an excellent job every time! Their customer service is amazing, as they have dedicated staff who are pleasant to work with and are concerned about getting the job done right the first time. Their business sends out occasional coupons for discounted rates, which also adds to the value of their work. They are a 5 Star business!

The people at Marks are always so pleasant and helpful. I have come to trust them with everything…read morethey have done for me.

Excellent service. Very kind and helpful staff…read more Have always been very prompt and rates are reasonable Highly recommend them.

Great service from picking up my vehicle to get worked on while I was at work to going over The…read morediagnosis along with sending me pictures and having it ready when you said it would be. Thank you! I'll always be a customer

Mark did a battery diagnostic for me after Nissan dealership told me it was bad and causing my…read moreissues. Battery tested out great. Thanks again Mark! I will be doing and sending business your way. Thanks again.

Schedule a alignment for noon on Saturday 5/16/26. Dropped the car off at around 9:30 in the…read moremorning. Called the store around 2:40 pm to see the status of the car and was told that they were just getting it on. When I questioned that, the person said that they had alignment rack problems and would call when it was completed. I called back around 5:30 pm since I hadn't heard anything and that person said that it was being worked on. I again explained that my car was there since 9:30 am and had an appointment at noon. His explaination was that there was a lot of cars in for an alignment . I said, again, I had an appointment at noon and it should have not taken this long. He put me on hold and came back and told me that it was finishing up. He again said that there was a lot of people in for alignments, which I again told him that I had an 12:00 appointment and I should have been given that time slot. I told him what the other person said about the rack and he had no idea of it. Got the emailed invoice the next day and it showed that I picket up the car at 5:44 pm but now when I look at the invoice, all it shows it that I dropped off the car at 9:38 and and "Due at 1:00 pm". That tells me that the agliment "should" have taken an hour but I do understand that the techs do run into issues but I was never contacted saying the the alignment rack was down, they were behind or any other reason for my car to get done around 5:30 pm

It was good service but pricing was too high all they wrote was check engine light is on and didn't…read moretell me why so I'm very disappointed overall because now I have to take it to another place and spend more money.

I was driving across country and had to get an oil change and happen to see Grease Monkey's. I will…read moretell you you may find customer service as good some other place but NONE BETTER. I was treated with respect and courtesy and given prompt quality service. Thanks guys you helped make my trip. B Fitz Las Vegas

I went in for an oil change and they added that they do breaks as well, I decided to do my front…read morebreaks and rotors. On the drive home I instantly started hearing a grinding. I brought it back in and was told i also need to do a front hub on the car as well. They replaced the rotor that was damaged for free due to bad install but was charged for the hub. Fast forward a couple months and now the exact same hub requires replacement. Would not recommend doing any maintenance at this place other than maybe an oil change.

I was past due for my oil change by about 1000 miles. I know from watching Dateline NBC…read moreinvestigative reports many years ago that this isn't a big deal...however, I wanted to get it done so I didn't have to think about it anymore. This is a brand new facility (open for a few months). It was a Saturday afternoon and, upon pulling up, I was surprised they had no other customers! I was immediately greeted by a young man with a tablet, he was friendly and asked how he could help. I said I just needed an oil change and for them to check out the status of my brakes. He obliged and began to take down my information. The facility was clean, they even had a selection of coffees and a Keurig machine. I took it upon myself to get a cup of "Donut shop" coffee (one of my personal favs), then I commenced to sit down and do what everyone does today (play in my phone and kill brain cells). The young handsome bearded gentleman (whom I apparently didn't see his car in the bay upon my arrival), was also in his phone doing stuff. I couldn't help but overhear the tech talking to this other fella, it sounded like his car had some more serious stuff wrong with it...poor guy! The Jiffy Lube team was exceptional at communicating everything from the 'get', and the couple people working with me were very friendly and personable - no complaints there. After my oil change was done, but before I paid, it seems Jiffy Lube has a software which clearly shows the results of their inspection and they went through everything with me to show me what things were done, what areas were major and minor for me to consider in upcoming visits. It was pretty sweet! The 'downside' ~ My oil changes (blended synthetic) at local mechanics usually run around $60-$65, and are good for 5000 miles. The only issue I had with taking my car to Jiffy Lube was the price - $91 for an oil change for a 2014 Toyota Prius C....no more, no less. For this reason, I cannot, in good conscious, ever return to Jiffy Lube. This is simply not a competitive price. I hope this review helps someone!

Fast and professional service. Got in and out of there in 15 minutes. They let me hang around the…read moregarage which was cool. People running it knew their shit. There was a good kid who was waving a sign that got my attention by the road. Kid knew his stuff, though his sales schpiel could use some fine tuning. Great place would come back if I was in the area. Car is running great.

If there were a lower score I could give I would have. Had to take car to the dealer to have them…read morefix what these guys screwed up. Calle the manager and found he was let go. The district manager called and said he would take care of the problem cost to fix their mistake. Never heard back Called the Corporate office and they said the district managers boss would call me. Never heard another word. Cant recommend Grease Monkey as they do not stand behind there work. Sad

Was late for my appointment. The owner greeted me, began work on my vehicle right away. The work…read morewas completed in less time than estimated and at the quoted cost estimate. Asked owner to give me an estimate to replace a side view mirror assembly. He needed to get a price on it and promised to call me with the quote. I had barely returned home and was called with his quote. WOW! That was fast. The quote was significantly less than another repair facility. We tentatively set up an appointment for the end of the week. (See my Tip) Asked owner to quote additional work and had his quote in less than 5 minutes. Set appointment for next week.. Following his inspection he informed me that I did not need parts and service that another facility said I needed. According to his quote for the work, comparing the same items to another auto service facility's quote, I will be saving almost 1/4 of the price plus approximately $200 on the parts and labor I did not need! Well satisfied with the responsiveness, professionalism and honesty of the owner, as well as, the work performed. Especially noteworthy are the prices - SIGNIFICANTLY LOWER than the "chain" shops. This business is the real deal. If you need work, get a quote here and give it a try. Betcha you'll be glad you did.

From the owner: 27 years nissan &suzuki experience.ase master certified. FREE tire rotation with $29.99…read moresynthetic blend oil change.most cars

1st, they way overcharged for parts and power steering fluid on my daughters vehicle. The problem…read morewasn't completely resolved either, after she picked it up there was a problem that was reported to them but not resolved. This is not acceptable for a long time establishment . I WOULD DEFINITELY NOT RECOMMEND THEM FOR YOUR CAR SERVICE NEEDS.

Very thorough and reliable! They were able to accommodate my schedule to get the job done!read more

Very thorough and communicates very well. Great work and customer service. Very reliable. It's nice…read moreto be able to bring your car someplace and not have to Bring it back immediately after because something was missed.

We have been using them for years and they are always fairly priced and do good work.read more