Shocks, struts, power steering pump, wheel bearings and new staring assembly…read more Excellent service, excellent work Worth every penny

I've been coming to this shop for a while now, and I keep going back for good reason. The mechanic…read moreexplains exactly what's wrong in real detail, never tries to oversell, and is upfront about what needs to be done now versus what can wait. The updates to my vehicle takes some follow up, but the work and honesty are worth it.

Always fair, reasonable, and transparent whenever we bring car in for service, or just have general…read morequestions.

When we dropped off our dining chairs, they said it'd be about two months since they were booked…read moreup. They didn't promise faster just to get the job, and the chairs were ready right when they said.

good service even when things don not go like they aresuppoesed to. i will continue to use the shop…read morefor service,always john muhs

Took my car in to get it checked for a "long distance road trip." Diagnostic alone costed $195,…read morewhich I thought was incredibly high compared to other locations I've done that at. Mechanic recommended fixes for the long road trip, we had them completed and picked up the car with seemingly no issues. We were slated to leave the next morning at 5am, so we woke up at 3am to get ready and take the dog out on a walk, where we discovered the splash guard hanging completely on the ground underneath the car (first image + video below). So we had to delay our trip out by 2 hours just to bring it back in. Told them my frustrations with having our travel delayed, and wasn't really met with any sort of apology / compensation. Finally get back out on the road, and when we arrive at our destination the next morning, we noticed a scraping noise when hitting some low bumps. Looked under the car and see that part of the guard underneath is held together with a zip tie! (Second image + video) Absolutely insane work. Completely disgusted with the shoddy work and the lack of attention + care.

It's feels rare to find a mechanic shop that is genuinely wonderful to work with from day 1 - but…read morethat's this team! Every interaction has been smooth and I've never had any issues with the work they've needed to do. The best part is they will cover your Lyfts one way when you get your service done, which in my opinion is huge. Staff is phenomenal and so are the mechanics!

They perform routine maintenance. They were polite, helpful. Gave me an email and text of service…read moredetails. Overall a positive experience. I hope to make them my local mechanic.

Hidden gem! Gilbert and his staff were friendly and helpful…read more My wife's car was overheating amongst other issues, and Gilbert figured out the problem quickly and my car was done in less then 4 hrs. Thanks!

This place is exactly what I was hoping to find- a good mechanic with good prices. They fixed my…read morecar by 9am, did extra work and charged me less than the original quote, and made my mom van purr like a happy pussy. Go here, we are extremely grateful to have found this place.

I was about to schedule a service for our Audi and noticed the negative review asserting that West…read moreHighlands Auto Repair had been dishonest, our experience was the complete opposite. We've had multiple great experiences with West Highlands Auto Repair. We got quotes from other shops about nonexistent issues. West Highlands Auto Repair examined the car and showed us there were actually no issues. I've been here for multiple other small issues and they have always done a great job. I highly recommend them. Honest, quality work is what I have experienced.

I asked for a specific check on my car, but the lady at the front desk kept referring to their…read more'process', which was a waste of time and cost based on what I already knew. I felt like they were trying to take advantage of me and charge me for unnecessary work, so I cancelled my appointment and walked out. Got the work I needed done elsewhere and skipped the unnecessary work because of the shops inflexibility to modify their process at the request of the customer.

Walt and Warren are two of the most customer oriented mechanics I've ever worked with. They work…read morearound your schedule, and they tell it to you like it is when it comes to your vehicle. I ended up not being able to give them my business after they diagnosed the problem, and they were understanding and even recommended me to another place that could help me. After all the help they gave me and work they put into figuring out my truck's problem, they still felt that I shouldn't have to pay for something they didn't fix. These guys are solid people and will help you out when you need it. Highly recommend!

I've been going to STAT for several years now for various repairs on all of my vehicles. Walt and…read moreWarren are authentic down-to-earth people and have always treated me fairly. They truly understand the value of solid customer service and are smart mechanics.

Honestly. They fixed my car a year ago for a water pump and over heating issue and then my car…read moreoverheated almost exactly a year later. I came in to see what happened and they said that the little plastic coolant pipes that go to the water pump were dissolving. I'm honestly quite annoyed because I feel like this is something that should have been noticed a year ago and I highly doubt this wear and tear appeared in a year on a car that already had 170,000 miles. I ended up going to another guy that actually cares about older cars (mine's a 2006) and he figured out it was another gasket in my engine, not a head gasket like they were claiming. Applewood wanted to charge me $4800 in total for a car I paid $3000 for. My mechanic was able to do it for $560 because he just replaced the radiator cap and plastic gasket that gets worn down at almost 170,000 miles each time. I also am a woman so when I called them they used a very sarcastic tone with me and kept gaslighting me on the issue. Sure a head gasket repair may have fixed the problem but I would have wildly overpaid. I added my inspection report that was wildly overstated and would have costed me $4800 for something that they should have already replaced or told me about considering they had replaced my entire water pump and the hose connecting to it.

Do not recommend. They did not recognize a vehicle and work they did previously and attempted to…read morecharge for the same issue. They misquoted me as saying "just get the car running" instead of getting it drivable. The. They contrived a bogus recall story and passed us off to a dealership when there was no recall just cause they didn't want to own up to their bs.

I had a close relative pass away very suddenly and his car was passed down to me, I didn't know…read morewhat all the car needed done and I genuinely can't stress enough how kind and helpful HP Automotive was. Not only did they replace the brakes that needed replacing but their full inspection told me what the car will need in the future and when. Fairly priced services and incredible customer service, as well as reliable work. I'm really happy with my experience and I'll absolutely be returning.

These guys are awesome! Any services I've scheduled were completed when promised!!!…read more I highly recommend HP AUTOMOTIVE in Lakewood!!!!

They fulfilled my service request. They recharged my A/C in a quality fashion. It was a great…read morevalue (found them off Groupon). And they were able to diagnose a faulty front strut installation on my 2003 Gold Jaguar S-Type to boot!

I'm satisfied with the repair and the way the staff handled everything. They were professional and…read moregave me a clear explanation of the work. It wasn't the fastest service and the cost was a little higher than expected, but the car is running properly now.