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    Cary Clark

    5.0 (8 reviews)

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    Acupuncture

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    Shirley McWilliams Acupuncture - Signage

    Shirley McWilliams Acupuncture

    4.4(38 reviews)
    70.1 mi

    This is a strange review. Hear me out. I contacted SMA to do acupuncture for a surrogate who lived…read morein the area. I had a very pleasant experience working with them and coordinating payments with them so my surrogate can go to acupuncture. My surrogate was very happy with the services here. She told me that this was the first pregnancy out of 4 that she did acupuncture and this was her first pregnancy that she didn't have morning sickness and nausea!! I think it shows in the demeanor of our lovely child. She is a very calm and happy baby. I definitely think the pregnancy acupuncture has something to do with it! I highly recommend the pregnancy acupuncture services here!

    I am extremely disappointed in my experience today. My insurance doesn't cover acupuncture, so I…read morepaid $160 cash out of pocket. I don't mind paying for quality care, but I do mind being rushed through what amounted to about 25 minutes of impersonal treatment. The doctor never asked about my job, lifestyle, or what caused my chronic shoulder pain. There was no intake, no conversation, and no questions beyond "where does it hurt." He spoke to me for only a couple of minutes, placed needles in what felt like a generic, one-size-fits-all pattern, and left the room. Someone else later added a very low level of current to only one small area and left again. Then a different staff member removed the needles and gave a "massage" that consisted of about four minutes of rubbing Biofreeze on me with oversized gloves. As a small business owner and a holistic practitioner myself, I would be sickened if a client walked out of my studio feeling the way I do right now. They knew I was paying out of pocket, yet the experience felt like a rushed, churn-and-burn insurance visit. It was impersonal, disorganized, and honestly felt like a factory line. To add insult to injury, my shoulder wasn't even bothering me today, but after this appointment and the stress and disappointment of the whole experience, it is tight again. For comparison, my husband had acupuncture with another practitioner in town who unfortunately moved away, and that experience was the complete opposite of what I received today. That practitioner spent a full hour with him, asked thoughtful questions, and tailored every part of the treatment to his needs. What I experienced today did not resemble that level of care at all. The doctor saw me for maybe five total minutes. Paying $160 for five minutes of actual attention is unacceptable. I left still in pain, upset, and feeling taken advantage of. I was genuinely excited to try a holistic provider close to home, but after today I will not be returning. The staff were friendly, but the entire environment felt confused and uncoordinated, almost as if a training session was happening and no one quite knew what to do. Overall, it was an extremely disappointing experience.

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    Cary Clark - acupuncture - Updated May 2026

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