I rate this a 1 star this was terrible. left dirt on rims, left dirty water on the leather bmw seats. left a foot print of dirty water mark , SOAPY MATS. didn't fully vaccum left hair. I can go on and on and on. charged $30 for this when I could do better myself at the $4 self serve. REFUSED REFUND and said I had to come back for them to "review it" before they can fix it. I don't trust them to fix it. THUMBS DOWN IF U HAVE BMW,MERCEDES,TRUCK,PORCHE ETC. DONT GO HERE!!! read more

Cary Car Wash - Car Wash Near Me - Cary, Illinois

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I try to do business locally, but went there today and was told after selecting the Ultimate Wash for $36 there would be an additional charge for the few bugs I had on my car. I said no way and went to Fast Eddies. Same price and no up charge. read more

More than a bath for your car, this place leaves the car ready for whatever your plans are. I always stop through anytime I am going to drive guests around town or as a treat for my wife when I take her car read more

Be aware that the interior cleaning option does NOT include everything on the sign - like the other options. After my elderly mother in law visited, and paid for the "interior clean" they told her it was $29.99 for either 1) A dashboard and console wipe down, 2) A seat shampoo, or 3) a vacuum NOT all three like the sign suggests. Had to drive 20-min back and argue with manager who said, "yea that sign is confusing, but I explained it to her". They agreed to do a further vacuum, but only after I drove back and discussed it with them. This issue could have been mitigated by clearly posting services and costs in a unambiguous manner. read more

My favorite full service local car wash! We've been coming here since they opened. We've had everything done from quickies (exterior only) to detailing. That statement is important because I did not want to give this place a one visit review. I can confidently say that they are both reasonable and attentive. I'd give them a little time to clean your car because, although it is a machined car wash, there are many employees who pre-soak, vacuum, and then hand dry. Not to worry, they have a decent waiting area. The staff from beginning to end is also nice. Be mindful as they have peak and off peak times which impact the longevity of your visit. Make sure you tip the hand dryers! read more

I purchased a full service car wash for my black 2014 Audi A4 when temperatures climbed above freezing. Service was friendly. The team did a great job on both interior and exterior. My car was spotless. Wheels were clean, interior vacuumed and clean. Cary Car Wash did a very good job cleaning the winter salt and dirt away. I consider it a good value and I'll be returning there. read more

Had to take my car elsewhere after extensive damage, services charged but NOT performed. A 2 year old could have done a better job for the price, manager wanted to redo car at another $240 from my pocket. I'm total you get a crap car wash for $240 plus the expense of having it redone elsewhere $100 cheaper. I had to file an insurance claim for the bare metal left behind by these guys. read more

I think these guys do a very nice job washing and drying the car, but they can paY more attention to cleaning the wheels better. After all they charge extra for that. I'll never understand why washing tires and wheels is extra as I if it's not part of the car. The least they can do is clean them right. read more

So last week I had the SUV vacuumed and the exterior washed. A teen/early 20-something worker explained that he could only get so much of the dog fur in the ceiling/roof carpet vacuumed out and said I'd need it shampooed out. I was quoted $55 for an interior shampoo by the lady (? manager) behind the desk, made the required appointment and came back today. NOTHING was shampooed except the floor carpet: the upholstery wasn't touched. I asked the lady (manager?) behind the desk about it. She said shampooing the roof carpet or upholstery was not included in the $55. Huh?? She busted out a brochure to start talking about all the prices and services. I explained to her that she was present last week when the other employee informed me the roof would need to be shampooed in order to remove the dog fur. She stated she's not sure why he told me that. I also didn't love that, while standing at the counter/register asking her about this (the first time) and recounting the conversations and quote the previous week, she stayed IN her office and behind her desk. Awkward way of trying to have a conversation with 30' and a room between you! It just seemed like she couldn't be bothered to get up and talk with me. On top of this run-around/flippant customer service, I was told it's another $15 and 25 minutes to re-vacuum the roof carpet. Ridiculous since I paid (and tipped) to have it vacuumed and washed LAST WEEK. When I asked the lady about why I now have to pay 15 more dollars to have the roof re vacuumed when it should have been done last week, she stated that dog hair is more laborious to remove. IMO it still should have been removed last week, at the price that I paid, and should not have required a return trip nor an extra charge. Do it right and do it the first time. If you choose to use WashWerks, (1) be sure you get ALL services + details IN WRITING - not verbal, (2) make sure you get names of who you talk to if you visit between services, and (3) inspect EVERYTHING before you leave. read more

Only reason I didn't leave one star price was ok. I have blk vehicle so hard to clean , I'd say they got it 91% clean :( ...I got most expensive wash. While driving home I noticed on the 3 dirty and wet towels sitting on top of a newer $30 pillow I had in the cab... I would of been fine about it but right on top of a white pillow?!?! Then I called them all they said was sorry not that I was looking for anything but more was warranted ...oh well I guess read more

Cary Car Wash - Left dirty wet towel on a newer pillow in the back seat of my truck come on really - Car Wash Near Me - Cary, Illinois

I recently tried, Wash Werks, for the first time. I chose Wash 2, which includes a car wash, special wash for rims, and vacuuming/cleaning the interior. The car was detailed when I purchased it about two weeks prior and it was relatively clean. I was pleased with the price of the service ($17 if I remember correctly), the speed, and friendliness of the employees. When they waved me over indicating my car was ready, I tipped the gentleman and we were on our way. As we pulled out of the parking lot I glanced down at the passenger side floor mat and saw something stuck on it. After investigation, I realized it was chewing gum and spent about 10 min pulling it out of the carpet and getting it all over my fingers. Gross. I assume it was stuck to one of their shoes. When we got home, my displeasure only intensified when I noticed dried bugs still on the hood and side mirrors and dirt on the bottom side of each spoke of the rim. Like they only cleaned the top side that had been visible at the time. Needless to say, I will be finding a new place to get my car washed. read more

Take all the crap out of your car including those CD's you aren't listening to, car seats, food wrappers, gym bag, etc. etc. Get in your car and take it to the "Car Bath". There are big lines here sometimes, like on nice weekend days or anytime it gets above 35 or 40 Fahrenheit after it snows. They have a small overpriced little section inside where you can buy things like air fresheners and candy bars. Also you can watch TV, read the paper, and there is a play area for kids. read more

I am kicking myself! I have lived in Cary for over 15 years and this place has been here for a long time, but never went there until now. Kicking myself because the service was great! Heres what I liked about my visit: 1) Importantly, my car was cleaned and looked absolutely brand new, had a full detail done, and I am very pleased with the result. The full detail was a special they had that month, but the nice thing, they did not try to nickel and dime me with extras or try to upsell me with other goodies. 2) I needed to wait awhile since I was getting a full detail done, I opted to wait at the car wash. The facilities was spotless! The waiting area was very comfortable and the bathrooms were very clean. They had complimentary coffee and also other refreshments for sale at very reasonable prices! 3) Staff was very friendly and seemed friendly to other patrons as well! Will be using this place for now on for all my car cleaning needs. Also a nice bonus, it is a locally owned business. Kudos to all! read more

I went to the Car Bath today because I've only heard good things...but I probably won't be going there again. The customer service was great, but the actual service itself was not. When I pulled up I informed the employee that I wanted "Bath 3" she asked if I wanted an air freshener I said yes and she asked what scent. After I got in my car there was no air freshener, the plastic on the doors inside my car were not even wiped down, there was still dust on my dashboard, and there was the lint from the towel all over my car making it look like it was not even washed. Waste of 20$ and I tipped the guy 5$. Not worth it!!! read more

Wow, the new ownership has DRASTICALLY raised the prices here! Same service, double the costs? Thought I'd stop off on my way to work to get a clean before a weekend trip, and I already regret it. I used to get out of here for under $20, now it's $39? $12 to get my mats cleaned? No thanks. Won't be coming here anymore... read more

I've been a long time patron of this establishment even though I have to drive 15+ minutes to get there. Hours posted on their site and their door say today's hours were 8-5. I pulled up at 4:15 and the place is dark and closed. Extremely upset that I've now wasted 30+ minutes for nothing. I called several times and voicemail is full. read more

I made the mistake of being the last car in on a Friday. I have a full-sized SUV which, after finished, looked like a rushed job. The inside was vacuumed, but still very dirty. Dirt and smudges on the dash, seats, doors and plastic molding. While I was looking it over and questioning whether they cleaned it, the crew walked away telling me that they don't clean seats or doors or dashboards. I literally was left standing in the parking lot while they closed and locked their garage door and told me to come back tomorrow. The front door was locked and lights out. The manager/front desk cashier had already turned out lights and left when I walked out. I have never experienced worse customer service anywhere. Poor workmanship. Total lack of management. I don't know who owns this place, but I will definitely go out of my way to get a quality wash somewhere else. read more

I've been there a couple dozen times. Mostly good. Not today. Dash didn't even get touched. Rims not wiped at all. Still better than fast eddys but maybe not for long read more

This was the first time I've visited Cary car wash. They did a phenomenal job cleaning my car both inside and out as well as getting up my dog hair. I had explained to the owner that I was done with Fast Eddies's car wash because the last time I was there they didn't bother to vacuum at all (when I had brought that to the owners attention at Fast Eddie's his response was I should've checked it before I left). Not only did the owner here go out of his way to make sure my carpets were spotless from hair, he also gave me some tricks of the trade when I vacuum myself. Since it was my first time there, I asked the other patrons if the effort made on their cars was customary and they all said yes. This is by far the best car wash I've ever gotten. read more

Best bath house in the area! Nice people working there & they clean the interior very well!

They do a good job and employees are nice but they are agonizingly slow. Be prepared to wait a long long time. I would like to go there but don't have the time to wait so long. Even en exterior only wash takes forever. read more

As my previous review stated on my last trip to the cary car wash I had thing stolen from to vehicle. After the lady at the front desk assured me the owner would replace the stolen items this was not held true. Upon contacting the owner I was treated beyond rudely. She instantly exclaimed, "not my fault. The sign says take out valuables that is your fault." I am disgusted with the quality of service and customer support of this business. I fully understand I should have taken out my valuables and the sign does state that however the owner, Tammy was just plain rude and inconsiderate to me. I suggest everyone STAY AWAY from the cary car wash. After asking if I could view the tapes for myself which she assured me she saw nothing she told me no that it was her property. DO NOT GO TO THE CARY CAR WASH. Car wash by bp is much much better and the workers have morals! read more

My Dad purchased me a 2 month membership for my Christmas present. It was a great gift considering I just a new to me car. Nothing better to drive a clean car. Well, life got busy. I stopped after the 2nd month. Although, Cary Car Wash didn't stop charging me Dad. He tried to contact the company for a return, never got in touch with the owners. Tried to fight it with the CC. Poor way to run a business. I wish this didn't happen. I'd still be a customer. read more

Got a simple exterior clean... simple turned into complicated... had important documents and equipment in my seat on the inside of car and somehow seat, documents and equipment get wet. Take car back and show them what happened and MGR Chris says it didn't happen from them! My seat and documents were not wet before I came here. Windows and sunroof closed but magically it's still not their fault. Goes so far as to grab cleaner solution and turn it upside down in car... and guess what the bottle starts leaking but still he sticks to his guns of something else must have happened. I will never come back to this and advise anyone to stay away from this place. Mistakes happen but no ownership when it does from these guys. read more

REMOVE ALL ITEMS FROM CAR...I went X-mas shopping then to the Car Bath. Upon arriving home I tore my vehucle apart looking for a Parker pen I had just bought. I was in a bag on the rear seat when I entered the car wash. I call only to be told, These men would never steal anything and she was not about to go ask them or go check. I will never go back there and hope anyone that does removes all valueables from their car read more

This is the second time this week I had one of my cars washed here. This week. Both time I had to tell the employees to clean the white walls on the tires. This service is included in the bath 3 pk, not happy with how the overall cleaning of the cars. Won't be back. And do not recommend this place. And it's now called the wash works. read more

I garden and ride horses and often present these folks with a car that is covered with mud, mulch, straw (and worse, much worse) inside and out. They cheerfully do a great job, cleaning the mats, vacuuming into the nooks and crannies. Today they even went the extra mile by cleaning my headliner - a can of soda had exploded, leaving spots all over the ceiling of my car. I always get the "La Costa" wash (#3) and couldn't be happier. They do a great job and are really nice people. read more

Just returned back from a work trip to Missouri. My car had tons of dead bugs all over the front grille, windshield, and side view mirrors. I got the cheapest wash and hoped for the best. They did an incredible job and the car looks like brand new! I had never been there before, but they've earned a new customer. read more

I've been here multiple times since they opened. I normally come here in the summer (they get busy on warm days so expect to wait) and they changed their name since then. It used to be called Bath House and now it's Wash Werks? I'm not sure if they have new owner, but that's not the point of this review. My car was absolutely filthy after this never ending winter. It was covered in salt and the inside wasn't any better than the outside. I asked for "Bath 3" and Piña Colada air freshener. I was happily surprised that the wait wasn't too long. I arrived around 3:40pm on a Monday and my car was sparkly clean within about 15-20 minutes. Was I happy? Yes. Was it perfectly clean? No. There were still few missed spots here and there, but if you saw how dirty my car was before you would be happy with their job too. They remembered to put in the piña colada fresher (its a little scented square that they place under your seats) and my car smells delicious. For some reason they sometimes forget to leave the air freshener in and trust me you'll know if they did. Overall I left happy and finally not embarrassed to be driving in a dirty car. read more

They received Best of the Fox for a reason, they truly are the best soft cloth machine wash in the area. The Car Bath is the only machine wash I trust in the suburbs. If it's not the Car Bath, I hand wash the car myself. Keep up the good work guys! read more

Yesterday I went to wash my car. They forgot to fold my miror and of course got very deep scratch from the first brush. I told the girl at the counter and she said they will take care of it and fix it when the owner comes to work. An hour later a manager calls me to bring the car so they can evaluate the damage. The detailing manager came and first told me that this is normal. I was like EXCUSE ME, I did not know that when you wash your car it is normal to get scratched. Ohh and then car is brand new. Then he tells me they will buff it, but the scratch is sooooo deep that is not possible. Then he puts the car back in the car wash and lines it with the first brush and BAM right on the scratch. So he agrees is the car wash and start pulling the car out. I went outside to wait for him. 5 min latter he calls me back in the car wash to tell me that is not the brush that caused the scratch. During those 5 min they moved the brush up and were playng games. IS THIS A CIRCUS OR A CAR WASH. Now I am waiting a call from the owner. See what happens. read more

Watch for false advertising! I called to make an appointment for a full detailing--their biggest most expensive package. The website listing shows a spring special that discounts this service $30. I also was going to add another upgrade, so this was going to be one of their most pricey services. When I asked Angie, the person who answered the phone, about scheduling this service and confirming the price, she told me that "the special was only for May". Note that there is no expiration date on the website. There is currently no special running, apparently, nor could she tell me if there was going to be one. When I said that I felt this was false advertising and that they should remove inactive offers, or at least post expiration dates, she didn't indicate any level or concern. I asked to speak to a manager, but she was not on duty and I could not find out when she would be available. I did not schedule this service, and I will look for another car detailing shop. read more